Thunderbird Support Forum

After update thunderbird sending errors in all accounts. Removng all data (profile and cache folders) and reconfigure not help. Use:

• Xubuntu 22.04
• snap install
• version 102.9.0 (64-bit)

Error concole: Exception { name: "NS_ERROR_FAILURE", message: "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.createUnique]", result: 2147500037, filename: "resource:///modules/MimeMessage.jsm", lineNumber: 72, columnNumber: 0, data: null, stack: "createMessageFile@resource:///modules/MimeMessage.jsm:72:10\ncreateAndSendMessage@resource:///modules/MessageSend.jsm:128:41\nCompleteGenericSendMessage@chrome://messenger/content/messengercompose/MsgComposeCommands.js:5987:23\nGenericSendMessage@chrome://messenger/content/messengercompose/MsgComposeCommands.js:5903:11\n", location: XPCWrappedNative_NoHelper }

When I try to send email from Thunderbird, it gives "Sending of Message Failed" error. I'm running Windows 7 with Thunderbird 102.9.0 32bit. I tried with a gmail.com and a hotmail.com address, but it gives the same error.

On Windows, I have an Admin account and a User Account. I can login to the Admin account and it'll work fine. It's just a specific Windows user where I have the issue. I tried reinstalling Thunderbird, deleting %APPDATA%/Local/Thunderbird and %APPDATA%/Roaming/Thunderbird, but the issue persists.

Any ideas?

on a regular basis for no apparent reason my email address will disappear from thunderbird and all of my emails it will only show a folder with no email address. the email address is still in settings. my fix has been to delete the email address and then reinstall the email address. this bring back the address and the emails Can anyone suggest what the issue may be and a possible permanent fix. thank you Paul

Hello, Using Thunderbird (v102.9.0). Using Tools > Export. Says if profile is more than 2gb do not use. I ran it and it produced a zip file of 2.9GB but no warning or error message. Should it produce a warning/error message?

After upgrading to v. 102, Thunderbird could no longer write to the mailbox, and I had difficulty determining the cause. It turns out that using the Spambayes mail proxy was the culprit. Bypassing the proxy and changing server settings to that of the mail provider allowed me to download email, but I wanted to proxy to work again.

Searching further turned up this link: https://bugzilla.mozilla.org/show_bug.cgi?id=1789314 Setting "mailnews.pop3.jsmodule" to false fixes my problem, but the problem must not be identical to that of Bug 1789314 because it is marked as resolved as of TB 102.3 and not requiring the workaround. I am using 102.9, and the workaround is most definitely still needed.

My Ex recently accessed all my accounts, passwords, pins, the lot. He's changed passwords locking me out of just about everything. I thought I was safe with this twice wiped laptop, but I've just been locked out a new email, which has the one attached to my website: zoe@zleger.com. I need to find some way to get this email back into my hands so I can also recover the new email. I can say I sent a donation last year if that helps verify me. I've created the chisamore email when Google would no longer give me an account with any combination of my name, all of which I have been locked out of. This newly wiped computer has just been infected, sadly by something my son sent me as his email was the last thing I opened until I tried to log into the other email. Now I am locked out of both. I had been conversing with Linux.org about all this (Coreopsis) but I was soon locked out my own computer without even finishing the thread. I have to assume this email is being read but I hope I'm not locked out again. Yes, there is definitely someone watching this and mucking me about. Any help recovering my my website email would be greatly appreciated. Zoe

I need to add an entry for smtp.mail.yahoo.com. I have two Yahoo emails (actually frontier on yahoo) and they have different smtp passwords. I'm using another mailtool and don't want to have to change a bunch of passwords, just want to add an entry for smtp.mail.yahoo.com and can't figure out how to do it through the Thunderbird Account settings. Currently I can send mail if I manually enter the password when the window pops up. I don't have either tools>options or tools>preferences available in the menu, can't figure out how to access the Password Manager. Win11 with Release 102.9.0 64-bit

Hey. I have countless issues with Thunderbird, but two I need to solve now:

1. TB doesn't respect setting called "Sync last x days of emails" and sync everything. That causes it to consume lot of resources and my PC is very slow and fan has to run full blast. 2. I have changed login info on my CalDAV calendar so I wanted to remove the old ones and add the new one. However the old one wasn't somehow properly removed from my Ubuntu online accounts and TB keeps ghosting me to enter login info of account that doesn't exist anymore.

Version: latest Platform: Ubuntu 22.04

My husband sent his laptop back to the vendor to be repaired. It was returned to him fixed, and he can access all his items, EXCEPT, his Thunderbird email is asking for his password. If he cannot recall what it is, is there a way to recover it? He has access to his email via our Internet Service Provider by logging onto their website. Is it possible for Mozilla Thunderbird to send him a reset password email he can access that way? HELP!

Whenever I am trying to search emails using a Quick Filter 'Body' search for some abbreviation, I get many more than expected results

eg I am searching for '8CU, I find emails that do NOT have the text '8CU' in the body but in the base64 encoding of an attached file:

--_002_7fcbd9023b934dd1a0704ab782050e9bakamaicom_ Content-Type: image/png; name="IDE Newsletter 2022 Final.png" ... Content-Transfer-Encoding: base64

iVBORw0KGgoAAAANSUhEUgAABjMAAAjFCAYAAAAiME4KAAAAAXNSR0IArs4c6QAAAARzQklUCAgIrVtx/fp1f... x78AETC7OwcFhaX8Cuf+aTcp+4wFMZgmhaq9WaHxEN8BrloX36d5NfLTZs24a233hpo ...

or eg when searching for 'DEDF5' TB finds an email:

Message-ID: <2F17D411-7186-43C1-A2E3-DEDF5AE068CF@akamai.com> and Content-Type: multipart/related; boundary="_003_2F17D411718643C1A2E3DEDF5AE068CFakamaicom_"; type="text/html"

and searching for 'FuSy' finds emails

Is there a way too make it skip searching for text in base64 encodings or similar hashes? Often the search results are still too many and I have to visually pare down the results

There is a small subset of senders, all of whom seem to be sending e-mail via ActiveCampaign Mailer (activehosted.com) for which I have a problem. When I view the e-mails from them in Thunderbird, I see only a tiny bit of text -- the full graphical content of the e-mail has disappeared (really all of the content, there is no alt-text for the images, just 2 lines of vestigial text). I **only** have this problem when viewing the e-mails in Thunderbird. When I view these e-mails in my ISP's webmail tool, everything is intact. Only when the mail gets downloaded into Thunderbird does the problem occur.

I have already tried disabling my BitDefender anti-spam and that doesn't help.

The e-mail headers of the truncated e-mail in Thunderbird are exactly the same as those on the intact e-mail in the webmail tool (when BitDefender is disabled).

Why is Thunderbird doing this? How can I stop it?

Thanks so much for attention and advice!

Thunderbird is displaying multiple incorrect emails in the body of 1 specific email message. Here are screenshots showing a different body and sender than the sender and subject listed. (Followed by a screenshot of this email displaying normally in webmail.)

I maintain multiple email accounts for which I want to run the same filter rules. I mean the *same* rules. Unlike some people in this predicament, I am never moving emails within a folder hierarchy that is only the same as others relative to each account. When I move any particular type of filtered email, those particular messages all go to a folder in a single account, even if they originate in a different account. So, I really do want to run the *same* rules for each account, where each rule will send mails to a single folder. Mind you, though, not each filter that moves a message has to have the same destination account. One filter rule can send all emails to a folder under one account, another filter rule can send emails to a folder under a different account.

Note that I am going to answer my own question. I am doing this because I have seen people troubled by this problem and yet none has received the novel advice I have used to conveniently solve my own problem. All of the questions and answers have also been archived by now, so I cannot offer my novel solution in response to those question. Thus, I am asking the question for myself so I can then share the results with others.

I have successfully used thunderbird for years, but cannot add my gmail account. I read the google and TB docs. I have tried this several times. I must be doing something wrong, but not clear to me…

First, I did gmail steps:

1) log into gmail using gmail.com email address and gmail password 2) click on Setting “gear” in upper right 3) click on “see all settings” 4) click on “forwarding and pop/imap” tab 5) verify that “enable imap” is checked. Says “status: imap is enabled”

Then, I did thunderbird steps:

6) clear error log. click File / New / Existing Mail Account 7) enter 3 items: my name, full gmail.com email address, and gmail password 8) check “remember password” 9) click “continue” 10) TB says “configuration found in mozilla isp database” 11) IMAP option already checked 12) click blue “done” button

Then, there were some google popups:

13) in google popup, gmail address already entered, clicked “next” 14) next popup, enter same gmail password from step 1, click “sign in” 15) receive phone call for google 2-step verification and enter code 16) next popup says “mozilla thunderbird email wants to access …” 17) popup has 3 items: email, contacts, and calendar. click “allow”

Finally, back at thunderbird, it says in a yellow box: “Unable to log in at server. Probably wrong configuration, username, or password”. So fails to work.

I accessed settings / privacy / passwords / saved passwords. The list is empty. "Use a primary password" is not checked.

In case helpful, here are the messages in the error console resulting from one attempt (steps 1 to 17), with my gmail address blanked out:

XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 238ms] XHRPOSThttps://my_gmail_name@gmail.com:hhYY6789AA@gmail.com/autodiscover/autodiscover.xml [HTTP/2 404 Not Found 245ms] XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 208ms] XHRGEThttps://autoconfig.thunderbird.net/v1.1/l.google.com [HTTP/3 404 Not Found 91ms]

NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.js:200 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 Some cookies are misusing the recommended “SameSite“ attribute 10 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Not showing popup notification password with the message Save login for google.com? browserRequest.js:12:13 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Loading failed for the <script> with source “chrome://global/content/netError.js”. neterror:128:4 NS_ERROR_ABORT: User canceled primary password entry 3 crypto-SDR.js:90

Any suggestions appreciated. If other diagnostic information I might send, let me know. Thanks

I am a member of a team, which has an email (alias), let's call it team@mycompany.example

Mostly i send email using my personal email me@mycompamy.example, and I also wamt to continue doing so when responding to most emails sent to the team address

However, once in a while I may need to make an announcement using the team@ address as From:

So I set up a second identity using that address

This however now results in TB 102.9.1 (Mac) selecting the team@ address whenever I an replying to email originally sent to team@, which I do not want !! My normal identify me@ is already set as default !

I tried editing my default identify (me@) in Account settings/Manage identities and there

 [X] Reply from this identity when delivery headers match:  *

which did not help, nor did

 [X] Reply from this identity when delivery headers match:  *@mycompany.example

Note that the corresponding setting in the team@. identity is *NOT* set !

How can I make TB always select my default identify (me@) and never ever look at the delivery headers? If I want to use a different identity, I will manually choose it!