Thunderbird Community Forum

On Xubuntu 24.04: In compose, the image file picker stopped working after a recent update to Version 128.3.1esr (64-bit) These images are simple png or jpg from my Pictures Folder. I double checked that all accounts all do allow html composing. The 'Choose File' Button does nothing at all. I was expecting a pop-up file picker.

I currently use Thunderbird 128.3.1esr (32-bit). I monitor 5 different gmail based accounts from it. The primary issue is that I have removed one account from the "settings : Account Actions " dropdown several times and every time I reboot my windows box the old account returns. A lesser issue but still a distractor is that my Message View Layout returns to the default on the same regular reboot. How can I permanently delete the account??? and if it's a twofer, have my message view choice remain?? Thanks. Bob.

I recently installed TB on my new machine and I'm having trouble with my address book. The order of addresses are displayed by first name. I'd like them sorted by last name. Maybe I'm blind, but I haven't found where this is specified..?

Thanks, Phil

Hi, I messed up my first email account creation with Thunderbird where I can't see any local emails and my server inbox is now empty (had +200 emails in there). I am in Ubuntu 24.04 LTS.

Here is what I did: 1- went into my server mail and moved every folder emails into my inbox

2- created my Thunderbird POP3 using the automatic process

   - said to delete emails after being downloaded

3- once created I wanted to create a personnalized folder this account (I have another email to do the same thing). I was pointing to a specific folder before I created a new one: ~/snap/thunderbird/common/.thunderbird/b*.default I pointed it to ~/snap/thunderbird/common/.thunderbird/f*

• • • can't remember if these were called profile location or something else. Please explain the purpose of it and when should we need to change it.

4- I went into my mail window and noticed Thunderebird Inbox being empty. I went back to my server inbox and it was also empty. I did not know why nothing was downloaded. I tried using the Get Mail a few times but nothing was happening. Tried to look for Synch something option but could not find any

5- I checked both folders above and saw the default one had tons of stuff why the second one had almost nothing. So I figured that before I had chosen the 2nd folder location, my inbox must have been downloaded into the default one.

6- tried in the console to copy the whole content of the first folder to the second one. I think I restarted at that point, not sure. But in the email list window there was "history.sqlite" listed instead of inbox and "minidumps" below it.

7- I added an import addon, imported the b*.default folder into a 3 one I created, had chosen Offline and restarted. Now in the email window nothing was showing up. I tried Get Mail but it said I needed to get off the Offline mode. I unchecked Working Offline in the File menu but still nothing.

If I do a Thunderbird restart, it asks me which of the 3 profiles I want to start Thunderbird with. If I chose the default one, it shows the history.sqlite and minidumps folders. If I chose the 2nd one I created, it has the same content. If I chose the 3rd one I created with the import, it brings me up to the step where I can create a Thunderbird email account.

Now I have no idea what to do. I still believe all my 200+ emails are in the b*.default folder but how to I switch back to it?

Please tell me I did not loose all those 200+ emails !!!

Hello, This has been an ongoing issue for me for many years. Whenever I receive e-mails from 2 friends who use AOL as their client, all the embedded meme and/or image files are converted into attachments, and what appears in the content text area is empty boxes. For example, I could get an e-mail about a photography opportunity with some typical photos of the scenery, etc. along with plenty of text paragraphs describing the specifics of this event. All the images will be as attachments. Now, it's there's only one or two such images, it's not too much of an annoyance, but many times there's multiple images, so now at the bottom, you have to scroll through each one, trying to fit it into where it belongs.

IF others send me similar documents who use other clients, Gmail,

etal., the image files are intact where they belong. Can you ascertain whether this is a Gmail/Thunderbird problem or does it originate with the AOL senders? Thank you.

I use google search engine. Google is blocking my email account and wants personal identifying info to unblock. One solution recommended is to have my mail data transferred elsewhere. I want to use Thunderbird for my mail. On Thunderbird's download page for Windows 7, an error 404 comes up. Where is the download page? Thanks.

Until last week, I could drag and drop events in my Lightning calendar to move them from one day to another. That no longer works. Have I accidentally changed something in my settings, or is this a change in the software? I am running Thunderbird 128.3.1esr (64-bit) on an HP Windows 10 desktop. Thanks!

What on earth is going on with Thunderbird? I have used it for years but in the last few months it constantly freezes, says not responding, closes, page greys out. I am so fed up with this I feel like using another programme having used it for many years for all three of my email addresses.

Thunderbird for some reason changes the content of some older emails to code language. It also exchanges the date and the content of the subject line randomly with that from other older emails. When I view the same emails in my Gmail account everything displays correctly. I have tried rebooting with add-ons disabled but the problem persists. i am not sure what to do ... can you help of give me a clue?

This is an example bit of the type of code that is displayed:

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From Delivered-To: davidmreinbold@gmail.com Received: by 2002:a05:7010:95c5:b0:376:3a62:a6d5 with SMTP id y5csp1672807mdp;

       Thu, 24 Aug 2023 17:56:12 -0700 (PDT)

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Return-Path: <bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st> Received: from o3738.e.p.simplywall.st (o3738.e.p.simplywall.st. [149.72.113.159])

       by mx.google.com with ESMTPS id n3-20020a0c9d43000000b0064d99904e01si343559qvf.32.2023.08.24.17.56.12
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       Thu, 24 Aug 2023 17:56:12 -0700 (PDT)

Received-SPF: pass (google.com: domain of bounces+22735333-8ae3-davidmreinbold=gmail.com@e.p.simplywall.st designates 149.72.113.159 as permitted sender) client-ip=149.72.113.159; Authentication-Results: mx.google.com;

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       2023-08-25 00:56:12.161906152 +0000 UTC m=+9162978.173324517

Received: from MjI3MzUzMzM (unknown) by geopod-ismtpd-16 (SG) with HTTP id FGELy1s1TzirOSx6CteOLg Fri, 25 Aug 2023 00:56:12.135 +0000 (UTC) Content-Type: multipart/alternative; boundary=f50473f2ea86807b43f5fdbfbc8d70f9abfc18e1e2912d7f71c6e54c1b6c Date: Fri, 25 Aug 2023 00:56:12 +0000 (UTC) From: Simply Wall St <no-reply@p.simplywall.st> Mime-Version: 1.0 Message-ID: <FGELy1s1TzirOSx6CteOLg@geopod-ismtpd-16> Subject: RRL: Full year 2023 earnings released: AU$0.032 loss per share (vs

AU$0.018 profit in FY 2022)

Reply-To: support@simplywallst.com X-Feedback-ID: 22735333:SG X-SG-EID:

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To: davidmreinbold@gmail.com X-Entity-ID: nGlSpywtD76gfoez5CrTng== X-Antivirus: AVG (VPS 230824-0, 8/24/2023), Inbound message X-Antivirus-Status: Clean

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Hi, After migrating email server, I am having problems synchronizing some IMAP accounts, but Thunderbird is unable to organize the emails and it corrupts the display. In Webmail it is normal and I have no problems accessing it. Coincidence or not, but the emails that are causing this problem are emails that have more than 80Gb. What I did to see if it would improve, was to divide the emails into folders by year, to reduce the size of the email occupancy, but it didn't work. At first, right when I implemented it, they asked to modify this configuration:

Edit → Preferences → Advanced → General → Configuration Editor. Follow the procedure: Locate a key called: mailnews.customDBHeaders Change it to: Received After that restart the application --> Right click on the folder and go to Properties --> Repair Folder

This worked for a few days, but then it started having problems and even repairing the folder, but it didn't help. What they told me was an issue with Thunderbird reading email data on their server, but the problem continued. They kind of "washed" their hands, since it's ok on their server and asked to test it on another email client. Has anyone experienced this problem? Attached is an image of what the email looks like, there are several with the data that I asked to repair, but empty. I've already updated to the latest version of Thunderbird, but it's still like this.

As the subject states: Since installing Thunderbird - 128.3.1esr (64-bit) - the app constantly crashes when running but not actively in use on Win11 Pro 23H222631.4317. Crashes do NOT appear to happen when using the app, tho it has crashed when removing duplicates from "local folders" top level, or conduction a "compress". Quite a few of my crash reports have been submitted.

Any ideas as to why?

Hi, Thunderbirders -

Regarding the recent HostGator foreign-based DOS attack problem that resulted in having all my messages prior to 10/04/2024 wiped from my host account, I was able to download the entire Thunderbird folder, containing all these previous messages, from my office PC which was not online at the time of the incident, and which I have deliberately kept offline since:

C:\Users\User\Appdata\Roaming\THUNDERBIRD

Now I need the procedure to locate the older messages wherever they are stored in this folder and successfully download them (from 2017, so may have to do this in batches) into the current version running on my laptop, before I again attempt to login to Thunderbird from the office PC. Any step-by-step instructions would be greatly appreciated, and thanks again for all your suggestions so far.

FYI, the app itself is not infected with any virus - the messages were erased as part of the HostGator reinstall process, not a ransomware attack.

- Arthur

I get a message like this every time I start Thunderbird. The topic came up last year but the conclusion was along the lines of "...this problem will be fixed in version 128" but it was never clear whether or not the User followed Mozilla's support replies or what they had to do to clear the email message from Thunderbird. .....Well I'm running version 128.1.1esr and the problem still exists.

My questions:

1. What is Thunderbird trying to do? Compact individual email files? Compae from ct the whole Thunderbird Profiles folder?

2. Is the problem the size of the Profiles folder or the overall size of the hard drive the Profiles folder resides on? What is the Hard/solidstate drive is the maximum?

3. Is the problem related to the amount of Free Space left on the Hard/solidstate drive or is the issue the number of individual files?

4. Is the issue related to the number of Thunderbird files and/or folders OR is it related to the total number of files and/or folders on the hard drive?

5. Is there a limit to the number of sub-folder levels that Thunderbird can navigate?

Thank you.

Tom

Tom O'Brien TOBrienArchitect@gmail.com

When I open Thunderbird (Mozilla), my files are not current. In other words, the most recent emails, probably since the last time I used Thunderbird, in my file folders are missing. I have tried changing the server settings but I think they are correct. Please be patient with me, I am unfamiliar with all the terminology, etc. Also, when I first enter Thunderbird, it does not recognize my password. A window opens with the message "Login to server imap.postoffice.net with username john.fn@usa.net failed." That message also appears when I click on Get Messages. Thanks for any help.

Adjusting existing outlook.com email account on Thunderbird with new 2 Step authentication from Microsoft. When I set the Servers settings as directed in Mozilla's support document, Thunderbird then initiates authentication, which brings up a Microsoft Login dialog, but when entering the existing outlook.com email address, the following error message occurs:

"You can't sign in here with a personal account. Use your work or school account instead."

This is a personal outlook.com email account that has existed for years. Thunderbird fails to log-in to this account. Happens also when creating this as a new account as well.

Once again, some of my incoming emails are corrupted between Gmail (where they are readable) and the Thunderbird Inbox. Sample: iVBORw0KGgoAAAANSUhEUgAAEOAAAAlUCAYAAACgGLqaAAAKpWlDQ1BJQ0MgUHJvZmlsZQAASImV