Thunderbird stopped working with Gmail

Hello Community, I opened Thunderbird this morning and my Gmail email is not downloading. Also, it seems like I am able to send email messages but it gives me an error sa… (read more)

Hello Community,

I opened Thunderbird this morning and my Gmail email is not downloading. Also, it seems like I am able to send email messages but it gives me an error saying it can't save a copy to Sent folder due to network or file access errors.

The last time I was using my email was on Friday, 11/27 and everything worked as normal. Any help getting my Thunderbird working with Gmail again would be greatly appreciated! Thank you!

George

Asked by george117 4 days ago

Last reply by kim46 3 days ago

Help please

I'm suddenly unable to send emails. Error message reads "peer using unsupported version of security protocol" " The configuration related to mail @activ8.net.au must be c… (read more)

I'm suddenly unable to send emails. Error message reads "peer using unsupported version of security protocol" " The configuration related to mail @activ8.net.au must be corrected". This happened immediately after what appeared to be an update of Thunderbird. I have been into settings to try and rectify the problem without success.

Asked by faxx 4 days ago

Last reply by christ1 3 days ago

recent upgrade can't get emails

Ever since Nov 3 and the last Thunderbird upgrade, I cannot get my emails through Thunderbird, although I can send them OK. I tried changing from POP to IMAP as I though… (read more)

Ever since Nov 3 and the last Thunderbird upgrade, I cannot get my emails through Thunderbird, although I can send them OK. I tried changing from POP to IMAP as I thought that might be the problem, but I still don't get the emails. My provider says "not my problem." What else can I try?

Asked by pilgrimrht 3 days ago

Last reply by moted22 3 days ago

After update to 78 Thunderbird no longer receives mail

I've used Thunderbird for years. After the most recent update in late July 2020 (78.0.1), Thunderbird no longer works. It will not download new mail. It does connect to t… (read more)

I've used Thunderbird for years. After the most recent update in late July 2020 (78.0.1), Thunderbird no longer works. It will not download new mail. It does connect to the IMAP server but then gets to "checking mail server capabilities" and hangs with the spinning circle indefinitely.

I have not done anything to Thunderbird, I just let it install the update. I did not install updates to any other program on my PC. I'm running Windows 10 on a laptop that is about 4 months old. Thunderbird worked absolutely fine before the 78 update.

I am not experiencing any connection issues or problems with any other running programs.

I have tried the following fixes already: 1. Checking my account configuration and confirming it is correct with my email provider. I have the correct ports listed and correct server names. 2. Changing the timeout setting from 100 to 2000. 3. I am able to access my email on my provider's Web interface so this isn't a password issue. There is no CAPTCHA required either. 4. I checked my anti-virus/anti-malware program (Kapersky). Thunderbird and Mozilla are both listed in the "allowed apps" list. I tried removing them both and re-adding, as well as searching for other variations of Mozilla/Thunderbird to add. I also tried Kapersky's "refresh" function. 5. I tried restarting my computer. 6. I tried rebooting my wireless Internet connection. 7. I tried using Thunderbird's "start in safe mode with apps disabled" function. 8. I tried re-installing 78. 9. I tried clearing caches and cleaning with CC Cleaner.

Nothing has worked. Something in the 78.0.1 update has messed things up. Thank you for looking into this.

Asked by anonpleaseanon 4 months ago

Last reply by ariane3 1 day ago

inbox would not download or open and now all my inbox emails have disappeared

Today 11/30/2020 my inbox would not download, trying to fix it, i tried to debug, and now all my emails in my inbox have disappeared. My sent and archived email are ther… (read more)

Today 11/30/2020 my inbox would not download, trying to fix it, i tried to debug, and now all my emails in my inbox have disappeared. My sent and archived email are there, but none in my inbox.

Please help!

Asked by charcoalbathroom 4 days ago

Last reply by Wayne Mery 4 days ago

Hyperlinks Won't Open Browser

Clicking on links within emails no longer opens the page in my browser. I followed the different steps in this article (https://support.mozilla.org/en-US/kb/hyperlinks-in… (read more)

Clicking on links within emails no longer opens the page in my browser. I followed the different steps in this article (https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working), specifically the following:

  • Confirmed that Chrome is set as the default browser
  • Checked that no application is specified for the HTTP content type
  • Checked for an incorrect preference (no network.protocol-handler preferences found)
  • Started Thunderbird in Safe Mode

None of these resolved the problem. I am running Windows 10 Home on a Dell Inspiron.

Any help would be greatly appreciated.

Thanks, G.C.

Asked by G.C. Seibert 4 days ago

Last reply by Thomas Mercer-Hursh 4 days ago

Sending of the message failed. Peer reports incompatible or unsupported protocol version.

Thunderbird had been working on all my computers till this morning. Now, when I try to send email, I get the following error message: Sending of the message failed. Peer… (read more)

Thunderbird had been working on all my computers till this morning. Now, when I try to send email, I get the following error message: Sending of the message failed. Peer reports incompatible or unsupported protocol version.

I tried downloading a new Thunderbird, still get the same error message. Don't have a clue as to where to go or what to do.

Asked by NCzeroK 4 days ago

Last reply by sfhowes 4 days ago

emaill not downloading

This morning my new Thunderbird emails are not downloading. All was fine last night. I can send email. I reinstalled Thunderbird but no change. I read advise from 2 mont… (read more)

This morning my new Thunderbird emails are not downloading. All was fine last night. I can send email.

I reinstalled Thunderbird but no change. I read advise from 2 months ago to clear my error bin. Did so. Didn't help. I have gmail addresses I am a home user, not expert, no tech support on my end and did not understand all the advise I read. IOW I need simple help. Next step on my own will be try another platform alltogether Was there an update overnight that did this to my computer? Thanks for any help you can provide, especially if I can understand it. :)

Asked by sndybeech 4 days ago

Last reply by Wayne Mery 4 days ago

Emails not sending or receiving on Thunderbird 78.5.0

Thunderbird has been working fine up to today it has now stopped sending and receiving emails as have two other colleagues in my office we are all using gmail and windows… (read more)

Thunderbird has been working fine up to today it has now stopped sending and receiving emails as have two other colleagues in my office we are all using gmail and windows 10 with eset anti virus. Emails are all appearing in gmail inbox and if i send an email from thunderbird it gets delivered but does not appear in sent folder in either Gmail or thunderbird. We have not changed any SMTP settings and all three laptops have the same problem from this morning

Asked by steve298 4 days ago

Last reply by Wayne Mery 4 days ago

How do we unlock our emails?

Our 4 email accounts are all locked. Comcast said it is a Mozilla Thunderbird problem Please help us. We have not been able to receive our emails since very early morn… (read more)

Our 4 email accounts are all locked. Comcast said it is a Mozilla Thunderbird problem Please help us. We have not been able to receive our emails since very early morning Monday, November 30, 2020.

Asked by carolbiskup 4 days ago

Last reply by Wayne Mery 4 days ago

emails no longer received

Hello, So yesterday I experienced an error in Firfox browser. out of nowhere Some protocol error. This was resolved after restarting the browser. But also since yesterday… (read more)

Hello,

So yesterday I experienced an error in Firfox browser. out of nowhere Some protocol error. This was resolved after restarting the browser. But also since yesterday my Thunderbird does not fetch new emails. Not sure if this is related though. No errors, just nothing.

Facts version 78.5.0 on Windows 10: - I have setup 7 accounts with different ISP's - I have tried disabling add-ons - I have tried disabling firewall and network security - Sending mails does work - Receiving mails on another cumputer works

Basicly I am clueless as to what to do to fix the problem... Please help. Many thanks.

Asked by wpeaced 4 days ago

Last reply by Peter Kalna 3 days ago

Thunderbird stopped syncing account on a desktop device: connected to servername.com

Since several days thunderbird stopped syncing. All settings were correct, on the statusbar it says: connected to domain.com and nothing. This e-mail account is set up on… (read more)

Since several days thunderbird stopped syncing. All settings were correct, on the statusbar it says: connected to domain.com and nothing. This e-mail account is set up on another computer, there it works. It is also set up on an Android phone, it works (works = I can send/receive messages) Then I removed the account in question, now I'm unable to add it again. I enter the correct server settings, Thunderbird says "Thunderbird failed to find the settings for your email account". What's the sudden trouble with Thunderbird?

Asked by icefront 3 days ago

Last reply by atErik 1 minute ago

Problem receiving messages

Hi, I am Cristian Grava. I am using Thunderbird since a long time ago but since yesterday I didn't receive anymore my messages from yahoo (I tried with gmail but I have t… (read more)

Hi, I am Cristian Grava. I am using Thunderbird since a long time ago but since yesterday I didn't receive anymore my messages from yahoo (I tried with gmail but I have the same problem). I am using a pop.mail.yahoo.com, with port 995, SSL/TLS as I used since a long time ago. The status of Thunderbird is "Connected to pop.mail.yahoo.com ..." but nothing happens (usually ask me to introduce my password and after that downloads the messages but now nothing). Please help me to solve the problem. Thank you and have a nice day, Cristian Grava

Asked by cgrava 3 days ago

Last reply by christ1 2 days ago

after update to version 78.5.0 (32-Bit) nearly all my contacts are deleted. please help!!!

hallo like the tile say "after update to version 78.5.0 (32-Bit) nearly all my contacts are deleted." please help me, how do I get them back, a step back before update is… (read more)

hallo like the tile say "after update to version 78.5.0 (32-Bit) nearly all my contacts are deleted." please help me, how do I get them back, a step back before update is not more possible saw it to late. there was to much updates last week.

also funny is that there is a list with no named folder in the adressbook list you see left on the screenshot.

my last saving of the adressbook is also to old, forgot to save them last year :(

would be great to hear from someone.

Asked by tassos1 3 days ago

Last reply by Toad-Hall 22 hours ago

Thunderbird is not functioning

I have used Thunderbird for a very long time. Currently on my desktop it is no longer receiving messages. Also when I go to send an email I get the following message. Y… (read more)

I have used Thunderbird for a very long time. Currently on my desktop it is no longer receiving messages. Also when I go to send an email I get the following message.

Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders Sent-!!!!!!!!!!!!!!. (The exclamation points is where my email address would be)

The email goes out but it is not saved locally.

On my laptop Thunderbird works just fine receiving both emails and sending emails. No problems there. Both systems are configured the same with firewall and antivirus (ESET). Both Thunderbird programs are also set to the identical settings for both the security and server settings.

Anyone have any thoughts on what I need to do. I have never experienced this issue before.

Asked by drjkobza 3 days ago

Last reply by Wayne Mery 3 days ago

I no longer have an email client :o(

Just allowed Thunderbird to update, and now it looks as if I've lost years of work and emails - and *all* of my calendar information. After Thunderbird updated, I ran it,… (read more)

Just allowed Thunderbird to update, and now it looks as if I've lost years of work and emails - and *all* of my calendar information.

After Thunderbird updated, I ran it, and realized that I had the following issues:

1) Almost all of the add-ons I rely on daily are no longer compatible.

2) My calendar is virtually EMPTY. I had ALL birthdays, anniversaries, etc in Lightning, and now it's almost completely bare. I "enabled" all of the calendars, and it made no difference. I shut Thunderbird down and started it up again, but when I did, I needed to RE-enable them all again, and it didn't help Only the very few items from my home calendar are there.

3) I decided I had better go back to a previous version, and discovered that it won't let me unless I start a new profile ... I had FIVE email accounts set up in Thunderbird ... I'm not even sure where to go for the information I'd need to be able to do that at this time - and the calendar was where I kept almost all of my information (birthdays, death anniversaries, payment due dates ... etc etc.) ... it's the only place I had most of that information

So - I'm now completely without an email client ... and calendar ... and I can't roll my client back to a friendlier version.

Can someone please tell me what I can do to make this nightmare go away? That program is up literally 100% of the time, and I use it more than anything else on my entire computer. I've been using Thunderbird for many years, and I had an awful lot of stuff in there. It's been pretty much the only way I communicate. I've re-installed the new version, so that I can at least receive/send emails ... I sincerely hope someone can help me out.

Asked by Moofie 2 days ago

Last reply by Toad-Hall 23 hours ago

Thunderbird stopped receiving emails on all 4 accounts

Hi I have used thunderbird as my PC mail programme for several years without any problem. I have an up to date pc running win10 (64 bit) which is working unchanged. I hav… (read more)

Hi I have used thunderbird as my PC mail programme for several years without any problem. I have an up to date pc running win10 (64 bit) which is working unchanged. I have 4 email addresses installed in thunderbird - 2 x hotmail, 1 x bt internet, 1 x gmail. I updated thunderbird to v. 78.5.1 on Monday 30th November and since then I have not been receiving emails on any of the accounts. I can retrieve emails directly using the the web based browser method and also on iphone and ipad. I can send emails from thunderbird but it does not display in the sent email section, I have to put them here manually. Any help would be much appreciated.

Asked by nevleah 20 hours ago

Last reply by NoSun 19 hours ago

  • Archived

Removing accounts

Hello! I added two gmail accounts to thunderbird (let's call them gmail A and gmail B), with the aim of copying all emails from one account into the other. However, I dis… (read more)

Hello! I added two gmail accounts to thunderbird (let's call them gmail A and gmail B), with the aim of copying all emails from one account into the other. However, I discovered I really wanted to copy gmail A over to gmail C instead. I want to remove gmail B from thunderbird, but that is my primary account. I am worried that if I remove an account, it will delete all content in my actual gmail account, which I don't want at all. Does removing an gmail account from thunderbird delete the content in gmail, or just de-link the account, which is all I want?

Asked by fancike24 6 months ago

Last reply by Frank Thynne 1 month ago

Thunderbird has stopped working

Hi, my Thunderbird interface has just stopped working. My inbox has dssappeared and there is very limited functionality from the drop down menus. I cannot even access my … (read more)

Hi, my Thunderbird interface has just stopped working. My inbox has dssappeared and there is very limited functionality from the drop down menus. I cannot even access my account settings. Its almost as though my account is blank?

Asked by dchavenga 4 months ago

Last reply by tallcoachcd 1 day ago

Can I change the font size of the Message List in Thunderbird?

I've played with the various font controls under Preferences->Display->Formatting, including the Advanced options. None of them seem to have an effect on the size o… (read more)

I've played with the various font controls under Preferences->Display->Formatting, including the Advanced options. None of them seem to have an effect on the size of the font in either the Message List or the sidebar. Is this possible?

Asked by pschwebe 4 months ago

Last reply by sfhowes 4 days ago