Thunderbird Support Forum

I am getting about 50 phishing e-mails a day. They are as obvious as can be, but becoming a pain in the ass to mark as junk. None of the sending e-mail addresses are real and they all wind up with DKIM=fail. I am not finding a solution I am happy with, having considered 1. a Thunderbird add-in that checks DKIM - it has mixed reviews, and I have some clients whose e-mail systems do not respond to DKIM verification 2. SpamAssassin - not quite sure what this does, and I really do not to add another layer 3. I have enabled - in Thunderbird's Account setting and elsewhere - junk filtering, but it shows no signs of being successfully trained despite having manually marked hundreds of phishing e-mails as Junk. 4. I do not see how to create a filter to catch these (I am assuming looking for DKIM=fail in "body" would fail as "body" refers to rendered e-mail contents, not the raw format.

Help would be appreciated. Jonathan

Hello from one of my mails I can`t see the external issues. I gave permission to show all content in the mail, and that was stored in the list permission to show all external content, but still the content is not shown. Can you please help me, and tell me what I can do so I can see all the external issues in the mail.

Thanks and with regards, Henny Noorman

As a longtime user and a regular subscriber to Mozilla, I can’t get access to Thunderbird. Reason is that I had to repair the hard drive and now I am locked out. I am unable to insert a master password because I never had one. Reason being that I have used Thunderbird for years and years before that was required. To say I am frustrated is an understatement. None of your automated advice has a remedy. Should I install a new version of Thunderbird and begin afresh? John Cotterell ( an Australian supporter of your project)

Windows 10 22H2, Thunderbird 115.5

Thunderbird periodically loses my saved passwords (11 accounts) necessitating the re-entry of said passwords. This has been happening for about six to eight months.

I have searched for solutions and have tried deleting the pkcs11.txt and secmod.db files but the problem reoccurs. There is no rhyme or reason as to how often this happens. If I new where the passwords were stored, I could copy the good password file back into the thunderbird directory.

Any suggestions would be greatly appreciated.

Thanks.

April 15, 2024 Thunderbird is Insecure There is missing functionality issues

1. How to Disable the "SHOW PASSWORD" Button in Security Settings 2. Either implement with a Password Password option, only to show the Passwords or 3. Allow the ability to Disable the Button

back in 1916-18 the ability to disable the "SHOW PASSWORD" Button worked with with a variation of the following at that time user_pref("pref.privacy.disable_button.view_passwords", true); I believe I created and used chrome.css or chrome.js

At some point this functionality ceased to work.

Now, I have scoured the Net to figure out a Solution simply setting the value to True, gets reset by Thunderbird, TB does not save it. it always reverts back to False and the button remains available and does not disable

I have tried everything, adding it in user.js, settings.js, userChrome.js I put it in every directory, nothing seems to work

Do I have to Lock it? - How? confusing and disappointing.

Please provide a simple step by step Solution to the problem

Thank you

i have been away from my pc for 6 weeks and cannot access thunderbird. it repeated states that the login server IMAP.telstra.com failed my email hillsec@bigpond.net.au i have tried changing the in server and outgoing server to match my ipad and iphone which can receive emails. please help me to restore everything in thunderbird.

Without notice, Thunderbird today required me to sign-in to my Google account and then produced a window in which it said it wanted to access to my mail, contacts and calendar; in order to compose, send, share, delete permanently, among actions on my personal content. I tried to "Deny" (see below) but the window just returned and returned and could not be deleted. (see "Uploaded images", below for the content of this window).

Is this a scam? Or the result of a hacker?

Hello.

For some reason I haven't been able to figure, thunderbird keeps showing me the wrong certificate. I have an account with the server name "mail.estesc.ipc.pt" but when fetching email, thunderbird shows me a certificate for "cl.estesc.ipc.pt", does any one know why this happens or how to fix it?

Thanks.

I need help with an abusive administer he only an administer because he stole my e-commerce operating system in 2017 by putting malware on to my keyboard port so no key board would type I could not stop him I was originally hacked in 2014 I shut down my system that was unopened at the time for two years until I had gone through 25 devices because the abusive administer put malware onto all my devices and ruined them this has got to stop u just won money I can’t get into my google account because he changed my password and took my phone numbers because of so I can change the password to get into it I have about 25 google accounts for this reason every time something good happens and money is involved he takes my accounts so it don’t happen this isn’t the firsts time he has done this very same thing some one has to stop this criminal He takes Money off my cards and spends my money how much more of this do I have to put up with he is not an administer he is a hacking thief and I demand help

Why is it impossible for Thunderbird to have an option to display the real senders email address instead of just the "fake" display and return address?

I use an addon to add the true address column in version 102, but as usual Mozilla upates disable useful security related updates.

When is Thunderbird going to show this essential true address instead of spending so much time changing the look and feel?

I am stuck with version 102 or another email client until this changes.

Hi Again,

I just enabled cookies in order to fix a connection problem with Google and Xfinity. While going through the process, I noticed a Facebook web address was pre-filled, and I immediately deleted it before realizing "block" and "allow" are both on that same page. Can someone please paste that link here so I can put it back where it was?

Thank you!

I sent an email with multiple BCCs and no CCs or TOs, I put myself as one of the BCCs.

I did not receive it and I do not think anybody else did as well since I asked a few people.

The email is in the sent folder. I tried forwarding the email from my sent folder to myself as CC, and that worked. I also tried fowarding as BCC, and that worked.

So what is going on? Is BCC working? How can I know for certain? Do I need to foward the email as BCCs to all my BCCs to get this to work?

Thanks for your help.

R

New TB user here, coming from Mac. I notice my emails look very 'old school' - font wise. I THINK it's because TB is showing plaintext whereas Mac Mail was showing me html, it looks that way anyway. Or maybe it's 'rich text' rather than html. I'm not sure, but it got me wondering, are there any major privacy/security risks of viewing html emails rather than plaintext? I automatically block all images in emails, always have. but looking at Mac Mail it doesn't look like i blocked html as some emails (newsletter type things) show some nice background colours and buttons etc, whereas the same email on TB is just basic font text.

I'd like my emails to look a BIT prettier, in all honesty, but not if that opens major security/privacy risks.

Would be grateful if someone could offer their thoughts on the above please

Hi, I am not sure how it happened, I am now in a position where I can't use my Thunderbird properly. Every time I open TB, it asks for "please enter your Primary Password" which I don't have/deleted? If a try to remove the tick from "Use a Primary Password" it opens a box requesting my Current Password, I have tried the last one and the one before, none are accepted. When I search in Saved logins, it seems to me to be empty. in short I seem to need a current password to change my password. It is a vicious loop. Can any one help sort this out, Please Thank you from Ilio Pieroni

Hello, I got a tale of two computers with Thunderbird on both. First, I will start with my HP Laptop, its my primary computer due to its speed. I went to check my emails this morning. I double click on the TBird icon on my desktop. It does not open. Waited a few seconds, tried again and again. Finally, a folder containing pictures opened up. Then, I went to open FireFox, and that same folder with pictures opened. I tried this like five times and the same thing happened. Then I got to thinkin, when I went to shut it down the other day, it said "update and shut down", so I did. Now that I remembered the update, I decided to go back in time to when the laptop was running real good. So I did that recovery, in doing so, it wiped out some of the applications I had on my computer, such as FoxFire, Thunderbird, Adobe, HP printer, CCleaner, and probably others that I seldom used. Somehow, I got to the point where I reinstalled Thunderbird. The only thing is, it would not let me in. When double clicking on the icon, it took me to a page that just wanted my name, email address and password. I enter the info, that page stayed open and added a few more items to the page, such as IMAP and POP3 stuff. IMAP was already selected by Tbird. I then had the option to click "done" . In doing that, it said "Unable to log into server. Probably wrong configuration, username or password" So there's that. Cannot even see the email program. Second part of the mystery, I have an old Gateway desktop. Its slower than slow. I only use it in emergencies, as the above scenario. I fire it up, wait about 5 minutes before I open Thunderbird on that. Guess what, it wants a password. Whats different about this deal is that the email opens, and I can see all my previous emails, but cannot receive or send. I have no Idea whats going on, unless its my deceased wife coming back to haunt me...I don't know.

Thunderbird continues to block my outgoing emails despite my best efforts. Please check my outgoing smpt server settings (attached) and let me know what I need to change. Thanks.

I add the new smtp for out going and incoming and i keep getting this messge. Not sure where the password is stored. I can go to yahoo and use the same username and pw i'm trying to use here and it lets me in.

here are the incoming and outgoing smtp that i'm using

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.mail.yahoo.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

I keep geting this. Login to server smtp.mail.yahoo.com with username topcleaninc failed.