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  • Archived

HOW do I delete an unused account?

I have two accounts. One was an old business account that has been cancelled by the server. But thunderbird keeps trying to Get Mail from it. I can't seem to delete it… (read more)

I have two accounts. One was an old business account that has been cancelled by the server. But thunderbird keeps trying to Get Mail from it. I can't seem to delete it. I went to the Account settings like other users have noticed, and the Delete button is greyed out. What do I do?

Asked by wwwoolf 1 year ago

Last reply by Wayne Mery 1 week ago

  • Solved
  • Archived

selecting multiple messages on message list pane

until recently to select multiple messages on the message list pane, I held the CTRL depressed and clicked on the messages I wanted to select. Then could do an operation … (read more)

until recently to select multiple messages on the message list pane, I held the CTRL depressed and clicked on the messages I wanted to select. Then could do an operation e.g. DELETE or MOVE on all the selected messages at once. That doesn't work anymore. Only one message can be selected at a time, and gets deselected when another message is selected. The CTRL key has no effect.

Asked by sherm9227 6 months ago

Answered by david 6 months ago

  • Archived

Thunderbird Android question

Will Thunderbird on Android move away from reliance on OpenKeyChain that the current K-9 relays on to import PGP keys? OpenKeyChain will not accept the keys I created on … (read more)

Will Thunderbird on Android move away from reliance on OpenKeyChain that the current K-9 relays on to import PGP keys? OpenKeyChain will not accept the keys I created on Thunderbird desktop.

Asked by Alexander 1 year ago

Last reply by Wayne Mery 1 week ago

  • Solved
  • Archived

Android

Why is Thunderbird not available on my Android phone?

Asked by Darryl Brandon 7 months ago

Answered by TyDraniu 7 months ago

  • Archived

Thunderbird on Android

Witam czy zamierzacie mieć aplikację na Android dla Thunderbird Fajnie by było gdyby można było zsynchronizować thunderbirda wiadomości odbieranej wysyłane na telefonieo … (read more)

Witam czy zamierzacie mieć aplikację na Android dla Thunderbird Fajnie by było gdyby można było zsynchronizować thunderbirda wiadomości odbieranej wysyłane na telefonieo

Asked by Grzegorz Dalka 1 year ago

Last reply by Wayne Mery 1 week ago

  • Solved

Very odd behaviour and cannot reset.

Hello. Thuderbird has been acting strangely for a few days, lots of Not Responding messages and then it sorts itself out. But now, when I open an ordinary e-mail, it open… (read more)

Hello. Thuderbird has been acting strangely for a few days, lots of Not Responding messages and then it sorts itself out. But now, when I open an ordinary e-mail, it opens up in a Send window! With the message which you will find in the attached Image. My version = 128.1.1 esr (64 bit) Lenovo Laptop Windows 10 Grateful for any help folks.

Howard

Asked by Howard Cheesman 5 months ago

Answered by sfhowes 4 months ago

The mail site certificate...... is not valid for this server. Someone may try to impersonate the server. Do not continue.

I'm experiencing an issue with Thunderbird that started unexpectedly. Whenever I try to access my email, I get a warning message saying that "The site certificate is not … (read more)

I'm experiencing an issue with Thunderbird that started unexpectedly. Whenever I try to access my email, I get a warning message saying that "The site certificate is not valid for this server. Someone may be trying to impersonate the server. It is not recommended to proceed."

I'm not sure why this error has suddenly appeared, as everything was working fine before. I haven’t made any changes to my email settings or installed new software recently. Has anyone else encountered this issue or knows how to resolve it?

Asked by Amadeusz K 5 months ago

Last reply by David Janiszewski 2 weeks ago

  • Solved

Thunderbird Quick Filter SLOW

This is essentially the same problem as https://support.mozilla.org/en-US/questions/1430726 . I am running 128.1.0esr, and the problem surfaced recently. I installed 12… (read more)

This is essentially the same problem as https://support.mozilla.org/en-US/questions/1430726 . I am running 128.1.0esr, and the problem surfaced recently. I installed 128.0.1esr (replacing 115.13.0) on July 31. and the problem might have been re-introduced there. I have not researched the version numbers, so I do not know why I went from 115.13.0 to 118.0.1esr.

Here is the problem. I want to see all of the mails with a certain string in the sender field. After I have typed the first character in the filter field, Thunderbird goes into a "Not Responding" state, and I see a spinning blue circle. After I have entered the entire string, it takes a while before TB becomes responsive. When TB becomes responsive, I can delete all of the selected messages (in less than a second). But when I then remove or change the string, TB takes a lot of time before becoming responsive again. Wayne Mery posted at the end of that other archived thread "115.9.0 has a patch related to quick filters which may help." Has that patch somehow been regressed? Thanks.

Asked by bsfinkel 5 months ago

Answered by Wayne Mery 3 weeks ago

  • Solved
  • Locked
  • Archived

How to whitelist a trusted email address going to Junk

Email from a trusted address over past decade is suddenly going to Junk as of today. Cannot see how to whitelist the Sender, and googling the question tells me to go to T… (read more)

Email from a trusted address over past decade is suddenly going to Junk as of today. Cannot see how to whitelist the Sender, and googling the question tells me to go to Tools>Options, however Options does not show in the Tools menu.

Asked by Derek Williams 7 months ago

Answered by Matt 7 months ago

Thunderbird 128.1.1

You have recently released version Thunderbird 128.1.1 in which you have changed the Compact View so that it is effectively no longer a Compact View, because the spaces h… (read more)

You have recently released version Thunderbird 128.1.1 in which you have changed the Compact View so that it is effectively no longer a Compact View, because the spaces have been increased between the Folders in the sidebar folder pane. I have been using Thunderbird for a couple of months and really liked the Compact View but now it has been spoiled. I don't understand why it was necessary to change this, and would be grateful if you would please revert the Compact View to how it appeared in version 115

Kind regards

Brian Lawrence

Asked by Brian 4 months ago

Last reply by Wayne Mery 1 month ago

  • Archived

Can't copy email address from Search Results

Hello, I want to be able to highlight/copy an email address from the 'Results for:.. ' header at the top of the Search Results page in Thunderbird 115 (see attached scre… (read more)

Hello,

I want to be able to highlight/copy an email address from the 'Results for:.. ' header at the top of the Search Results page in Thunderbird 115 (see attached screenshot).

When I use the Search Bar, Thunderbird recognises the email address as being used previously, but does not bring up any results. It used to be possible to highlight/copy the email address from the 'Results for:.. ' header in previous versions of Thunderbird. I would much prefer to be able to do this save time and ensure that I have the email address correct - otherwise I need to type it out manually which is frustrating and can lead to errors.

I hope you can help!

Best wishes,

Ellie

Asked by Ellie Harrison 6 months ago

Last reply by Ellie Harrison 1 month ago

  • Archived

Increase the height of Thunderbird 115 card view

I'm using Thunderbird 115. I changed to card view layout but I have a problem where the height of the row in card view is too small. See screenshot. How do I increase th… (read more)

I'm using Thunderbird 115. I changed to card view layout but I have a problem where the height of the row in card view is too small. See screenshot.

How do I increase the height of the rows or set some margin/padding etc so I can see the email subject properly. Please help.

Asked by mfabin 1 year ago

Last reply by sfhowes 1 year ago

  • Locked
  • Archived

Not receiving mail

Since yesterday I am unable to receive mail. When I send a test email the message below comes up. Your message was sent but a copy was not placed in your sent folder (Sen… (read more)

Since yesterday I am unable to receive mail. When I send a test email the message below comes up. Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent...

I have searched, read and tried all fixes on this topic already provided but nothing has worked.

Thanks in advance.

Asked by Sue Mey 7 months ago

Last reply by Wayne Mery 2 months ago

  • Solved
  • Archived

Can't delete unwanted 'Templates' folder

I composed an outgoing email message that I wanted to keep for future use, and saved it as a Template. That not only saved it under the unified Templates heading, but cr… (read more)

I composed an outgoing email message that I wanted to keep for future use, and saved it as a Template. That not only saved it under the unified Templates heading, but created a second appearance of my main email account with its own Templates subfolder. At that point I decided I really didn't want to keep it after all, so I deleted the message, but the second Templates folder didn't disappear; its still on the tree list as an empty folder. Right-clicking that folder doesn't have a Delete function, but it does present a Repair option, but running that doesn't help. How do I get rid of that unneeded individual email account listing and the empty Templates folder?

Asked by Electrojim 6 months ago

Answered by Electrojim 6 months ago

  • Solved
  • Archived

OAuth2 option not showing for Outgoing Server. SOLVED first must change server name, then go back and edit.

From the article "Microsoft OAuth Authentication and Thunderbird in 2024" there is a screenshot showing a OAuth2 option for the SMTP server setting with STARTTLS connecti… (read more)

From the article "Microsoft OAuth Authentication and Thunderbird in 2024" there is a screenshot showing a OAuth2 option for the SMTP server setting with STARTTLS connection security. It does not appear for me. There are only the five options, as shown in the screenshot. How do enable the option to be available in the drop-down list or set it?

The available options are:

No Authentication Normal Password Encrypted Password Kerberos / GSSAPI NTLM

I am on Thunderbird version 115.12.1 (64-bit), Windows 11, version 23H2, build 22631.3737

Asked by gorbage 7 months ago

Answered by gorbage 7 months ago

Thunderbird 128.2.0 Crashing on Start up (bug 1907691)

Hello, Thunderbird keeps crashing. That is about all that I can tell you. It started this morning (/when I got to work I fist noticed it). I have not used any add ons.… (read more)

Hello,

Thunderbird keeps crashing. That is about all that I can tell you. It started this morning (/when I got to work I fist noticed it). I have not used any add ons. I have been submitting crash reports. Crash data avaiable on request. I uninstalled and re installed, same result; crashes immediately on start up.

Please assist.

Thank you

Toll

Asked by Toll 4 months ago

Last reply by Wayne Mery 2 months ago