Thunderbird Community Forum

Installed older version of Thunderbird (15) on top of newer version (120)>> lost access to profiles??

How can I now re-install 128? It won't download.

using Windows 10, HP 500-c60

I followed the instructions for transferring Thunderbird data from an old PC to a new one. ("Moving Thunderbird Data to a new Computer"). The only email messages that made the transfer were the ones I saved from Outlook Express that were imported into Thunderbird on the old PC in 2014. None of the emails existing in my two important account folders (set up in 2014) made the move. Those, of course, are the most important ones. Now what? PS: I am not an IT professional, just a small business owner that needs to transfer emails from the last couple of years to a new PC because the old one is obsolete. PPS: It was not possible to install Thunderbird on the new PC without creating an account - - the installation program refused to move forward to complete the installation without doing this step. If I understand the instructions in "Moving Thunderbird Data to a New Computer, I was not supposed to create any accounts during the installation process. However, that proved impossible - - the installer would not complete the process without doing this and there was no option to skip creating accounts. After I made my first attempt to install the "Thunderbird" folder (containing the Profile folder, etc.) on the new PC, and finding my most important email messages didn't make the trip with the rest of the Thunderbird folder, I tried deleting the account I had set up as a required step in the installation process in order to install TB on the new PC, then uninstalling Thunderbird, in order to clear the account that I had set up (one of the ones I am trying to transfer over). In other words, I tried to start over with installing Thunderbird on the new PC. However, when I downloaded and installed Thunderbird the second time on the new PC, it reinstalled the account I had deleted!

Urgent! I have just upgraded from Ubuntu 22.04 to 24.04. Now I can no longer start Thunderbird (there is no error message about this). I have read in various user forums that many other users are experiencing the same or similar problems. The problem is probably with Snap. As email is essential for me, please help me/us quickly. Thank you!

We've got around 2000 AD-joined windows 10 boxes, with TB as the mail client, for years. Users are connected as domain users (ie, non-admins). Now IIRC, first TB version installed was 60. TB was updated throughout the years automaticall without a hitch, up to and including version 115.x.

With the advent of 128 we had started receiving calls from users stating that a message pops-up asking for credentials. Taking a closer look we discovered that each and every installation needed admin credentials to be able to do the upgrade to 128.

Is this a bug or normal behaviour? It is definitely a problem, especially for small organizations that do not know how to install manually an MSI of the latest version.

I'm having problems getting Thunderbird to install. I've used it for a number of years and very happy with it but now it's giving me fits. I made 3 donation last year and it almost immediately quit working for me.

What will happen if I reconnect Thunderbird to my email account after being disconnected for almost 2 years?

I had to switch ESP's a couple years ago and have been using their web based email platform since, but a recent outage made me realize I should have on off-line platform again, and I really liked Thunderbird.

When I reconnect, will all the emails from the new ESP download to the inbox on Thunderbird all at once?

Thank you.

bold text PLEASE, PLEASE, PLEASE LET ME ROLL BACK TO THE PREVIOUS VERSION I HAD!!!!

IT WORKED SO MUCH BETTER AND THIS IS NOT EVEN READABLE TO ME!

NO ONE EVER REPLIES OR ACTS ARROGANT THAT i COULD POSSIBLY THINK THAT, BUT IT IS SO VERY TRUE! YOU CAN'T EVEN GET THE FONT SIZE RIGHT IN SETTINGS! IT IS STUCK ON 5 AND EVERYONE IS OUT DOING SOMETHING ELSE BESIDES HELPING THE MESS IT IS!

IT IS AS THE POINT THAT IT SO SHOWS YOUR INDIFFERENCE THAT IT MAKES US REALLY MAD AT YOU.

YOU DON'T CARE ABOUT WHAT SERIOUSLY MATTERS TO US, NOT JUST EMOTIONALLY LIKE THESE PLAY BABIES WITH EXTRA TIME, BUT PEOPLE WHO NEED TO DO BUSINESS AND HAVE OTHERS LEANING ON THEM!

I have installed T'bird in a new replacement pc and also added my two accounts. However, I now need to include my many Local Folders using Profile Folder information from the old pc.

Should I delete all the account information I have installed in my new pc T'bird prior to installing the Profile Folder copy? Thanks Ron

Dear Thunderbird team I am an avid user of TB (home desktop Windows PCs), but I have been resting on my laurels on v78 for a few years now. I know, shame on me. I would like to upgrade to a stable "modern" release (emphasis on "stable" please). Can you please advise if I should aspire to end up on 115 or 128, and how I might get there ? From reading some older blogs, there is advice that says.... first go to v91, then v102, then v115, and so. That seems a bit tortuous, but I am happy to do so if that is still the recommended approach.

Also, can you advise on how I manage my Profile through all this, do I need to do various exports/imports as I move through these different versions, etc.

Many Thanks

Is there any way to restore the "bring to front" option? It's been gone for … maybe a year now, maybe longer. I still have muscle memory for it but all I get is an annoying 'plunk' sound.

Why did Thunderbird eliminate it, anyway?

thanks, Pete

I am planning to buy a new computer to replace my current one. The new computer will have Windows 11 and the current one Windows 10. I notice the current Thunderbird files are located in C:\Users\(username)\AppData\Roaming\Thunderbird. I backup these files every day. When I install Thunderbird on the new computer, do I copy my backed up files to C:\Users\(username)\AppData\Roaming\Thunderbird BEFORE starting the Thunderbird application on my new computer for the first time? Will Thunderbird be able to locate all of my email accounts as well the current local files? Is there anything that I need to do and/or change? Thanks for your help.

Wieso kann ich über die Updatefunktion kein normales update mehr machen. Bei jedem neuem Update muss ich das ganze Programm neu herunter laden!? Sehr umständlich und vorallem Zeitaufwendig!!!?