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Urgent - Lost messages in Inbox - how can I get them back from a backup?

I have latest version (64 bit) of Thunderbird (automatic updates) on a Windows 10 machine. A little while ago, I found that many of my messages in my Inbox from earlier … (read more)

I have latest version (64 bit) of Thunderbird (automatic updates) on a Windows 10 machine.

A little while ago, I found that many of my messages in my Inbox from earlier this month were showing Gobbledygook. Also the number of messages were only about a quarter of what should be in the Inbox. So I clicked on Properties of the Inbox - the number of messages that were shown in the Repair Window was about right so I clicked on "Repair folder". The repair process seems to have deleted all of the other messages and left my Inbox with just a quarter of what should be there. None of the missing messages are in the Deleted box or the Archives.

So does anyone have a way of getting these deleted messages back?

If not, I do a regular back-up of my Thunderbird profile. How can I go about getting just my Inbox back from the backup. I have years of Archives in my set-up (20GB+). And I am afraid that given what has happened today, I might lose those as well if I restore my whole profile. Ideally, I would like to restore just my back-up Inbox to a second Inbox (Inbox-1) and then just migrate across the missing messages. What files should I copy across from my backup?

The reason I have put urgent in the subject line is that I am in hte middle of some complex issues that require the exchange of a lot of emails and I need to look back at emails that are now missing.

Asked by moojanmomen 2 weeks ago

Last reply by moojanmomen 2 weeks ago

Distribution list similar to outlook functionality

At my previous job we used Outlook to create distribution lists that senders outside the org were able to send to. Is there a way to do this in Thunderbird? We are using … (read more)

At my previous job we used Outlook to create distribution lists that senders outside the org were able to send to. Is there a way to do this in Thunderbird? We are using dreamhost to host our emails.

What I want to do is make a distribution list called sales@company.com. When a client emails that address, all employees on the sales team get a copy of the email, and when they reply to the client with sales@ cc'd, all the other sales team members get it too.

Thanks for your help. I have been researching and have no experience with mail administration.

Asked by Christopher Wellems 2 weeks ago

Last reply by david 2 weeks ago

Problem with Individual Email Headers

In the last week, a lot of unnecessary information about message ID, User Agent, List ID, etc. appears directly under the "from, to, reply to, subject, and date" header … (read more)

In the last week, a lot of unnecessary information about message ID, User Agent, List ID, etc. appears directly under the "from, to, reply to, subject, and date" header which previously was hidden. It is taking up so much space and is so distracting. Did I accidentally toggle something that I am unable to now find?

Asked by Kathy Dysert 1 week ago

Last reply by sfhowes 1 week ago

Not receiving emails

Hi My Thunderbird email account has stopped receiving emails. I've just noticed no emails have come in in the last 6 days. I tried to send myself an email (from another a… (read more)

Hi My Thunderbird email account has stopped receiving emails. I've just noticed no emails have come in in the last 6 days. I tried to send myself an email (from another account) which confirmed it wasn't working. I have unlimited storage so it's not a storage issue. Can you help me solve the problem? Thank you Anna

Asked by annamado 1 week ago

Last reply by Joe 6 days ago

  • Solved

Pop3 vers IMAP

Bonjour, Merci pour votre support, Est ce que je peux migrer la messagerie dans Thunderbird Pop3 vers IMAP mais sans perdre les filtres de dossier et les e-mails de pop3… (read more)

Bonjour,

Merci pour votre support, Est ce que je peux migrer la messagerie dans Thunderbird Pop3 vers IMAP mais sans perdre les filtres de dossier et les e-mails de pop3. j'ai déjà aussi modifier pop.gmail.com (port 995) par imap.gmail.com (port993) mais ne fonctionne pas.

Merci, Ilyas.

Asked by ilyas.daabaz 1 week ago

Answered by sfhowes 1 week ago

NEW T-BIRD VERSIONS NOT MARKING MESSAGES AS READ WHEN OPENED

Hi! None of the online comments, in either T-Bird Help, nor web searches, help with this problem, because the Settings interfaces are totally different from what are desc… (read more)

Hi! None of the online comments, in either T-Bird Help, nor web searches, help with this problem, because the Settings interfaces are totally different from what are described in Help or in web searches.

My new T-Bird update as of today, but also the preceding version, does not mark messages as read. Even after I have read a message it continues to be displayed as bold face after I move on to another.

My only option is to left-click on the message, select MARK> on the drop-down, and select MARK AS READ.

Nowhere in the setup or SETTINGS sections do I find the option:

___ Mark all opened messages as read

or something like that ... which is what I need. Am I missing something? or is this a Bug?

Many thanks for your reply ...

tgk

Asked by expwys 1 week ago

Last reply by Matt 5 days ago

Thunderbird Email restore

I need an EXPERT in Thunderbird email program to restore emails that are in my profile, but not accessible. I am willing to pay if you are an expert. Please email me at… (read more)

I need an EXPERT in Thunderbird email program to restore emails that are in my profile, but not accessible. I am willing to pay if you are an expert. Please email me at fr33dom1@att.net

Asked by fr33dom1971 5 days ago

Last reply by david 13 hours ago

SMTP Error

The message could not be sent because connecting to Outgoing server (SMTP) smtp.bbgalle.com failed. The server may be unavailable or is refusing SMTP connections. Please … (read more)

The message could not be sent because connecting to Outgoing server (SMTP) smtp.bbgalle.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

-error-

Asked by Prageeth Miyuranga 5 days ago

Last reply by tech65 5 days ago

Multiple drafts for one message

Hello - I find that when drafting an email, the system 'saves' the draft every few minutes, and I end up with a long list of drafts for the one email. Can I set up my sy… (read more)

Hello - I find that when drafting an email, the system 'saves' the draft every few minutes, and I end up with a long list of drafts for the one email. Can I set up my system such that a draft, when saved, overwrites the previous draft, and then deletes the draft when the message is sent to the recipient - as it is now in the sent box. Andrew

Asked by gaelandroo 1 month ago

Last reply by david 1 month ago

  • Solved

"Unable to write the email to the mailbox...."

On 9/10/24, I tried to download my email and got the message: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you ha… (read more)

On 9/10/24, I tried to download my email and got the message: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." To my knowledge, nothing had changed on my Win 10 computer, so why this is suddenly showing up is unclear. I have 555 GB of free space on my C: drive, so space isn't an issue. I don't know why the permissions would have changed.

I checked the TB help and found that there was an update, so I installed that. I checked for updates a second time and found another one which I applied too. TB is now at "128.2.0esr (32-bit)" according to Help > About.

I tried restarting TB in troubleshooting mode, but that didn't help. Can someone suggest a way out of this?

Thanks in advance.

Asked by Greg 2 months ago

Answered by Greg 1 month ago

Thunderbird

My default browser Edge starts when Thunderbird opens requesting a donation. Every time I start start my Thunderbird the ad pops up again and completely takes over my com… (read more)

My default browser Edge starts when Thunderbird opens requesting a donation. Every time I start start my Thunderbird the ad pops up again and completely takes over my computer what needs to be done’ for ‘Thunderbird

Asked by edweinman4 1 month ago

Last reply by edweinman4 1 month ago

Sending emails

Thunderbird 128.2.2esr (64-bit) stopped sending emails. It receives OK. This happens in web.com who is my isp. The error message says "Sending of the message failed. A… (read more)

Thunderbird 128.2.2esr (64-bit) stopped sending emails. It receives OK. This happens in web.com who is my isp. The error message says "Sending of the message failed. An error occurred while sending mail. The mail server responded: Domain Spoofing Prohibited. Please verify that your email address is correct in your account settings and try again." Do you have any idea what the problem is?

Asked by markgoff 1 month ago

Last reply by markgoff 1 month ago

  • Solved

Emails Not Showing On The Right Panel

Hi I am using version 115.14.0 (64-bit) and I am using Fedora 39, up to date OS. I have been using ThunderBird for a very long time. I have been experiencing an issue… (read more)

Hi

 I am using version 115.14.0 (64-bit) and I am using Fedora 39, up to date OS.  I have been using ThunderBird for a very long time.  I have been experiencing an issue which, unfortunately, seems to come and go.  I am experiencing this issue on 2 separate physical computers.  How can I restore the list of emails under any account when they are not visible?
 This is very troubling ...

Robert

Asked by Robert Weir 1 month ago

Answered by Robert Weir 1 month ago

unable to login to my microsoft outlook accout as from today

unable to login to my microsoft outlook accout as from today I keep getting an error message that pasord is incorrect which it is not because i can login direct to the a… (read more)

unable to login to my microsoft outlook accout as from today

I keep getting an error message that pasord is incorrect which it is not because i can login direct to the account

Asked by Pedro Mauricio 1 month ago

Last reply by Matt 1 month ago