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Thunderbird set up

Hi folks When I tried to start up Thunderbird this evening, it has taken me to a set-up page. I seem to have lost all the settings, all my previous (about 3000 !) e-ma… (read more)

Hi folks

When I tried to start up Thunderbird this evening, it has taken me to a set-up page. I seem to have lost all the settings, all my previous (about 3000 !) e-mails in my Inbox.

I obviously don't really want to set it all up again, but it has been working for years without a problem, and then suddenly this happens. I had now a 'warning' message saying that Mozilla Thunderbird wants to make changes to your computer - do you accept? I don't want it to make any changes unless it is to revert back to how it was.

Can anybody help me?

Thanks.

Solved 48 459

Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.

My computer suddenly started the above error message for multiple programs. The local computer shop was able to sort out what appeared to be the root cause and that reco… (read more)

My computer suddenly started the above error message for multiple programs. The local computer shop was able to sort out what appeared to be the root cause and that recovered some things but I still needed to reinstall a number of programs.

The program I am terrified of reinstalling is Thunderbird. All my emails on five email accounts since 2011 are stored in TB and I naturally do not want to lose any of them.

The major problems are the computer is running Win7 Enterprise and I am 82 years old so I am prone to needing things spelt out in greater detail than many others.

Can anyone provide a way to reset the program permissions (preferable) or identify the best way to reinstall and still access all my historic emails?

Thank you

Solved 4 100