During account setup via account hub, Getting error code 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI] when trying to set up email with IMAP

Hi There, I am trying to add my new email address to the thunderbird app for Windows and running into issues syncing it through IMAP settings. The process seems to go smo… (read more)

Hi There,

I am trying to add my new email address to the thunderbird app for Windows and running into issues syncing it through IMAP settings. The process seems to go smoothly until it gets to the point where I have to enter my email password. After I enter my password and hit "continue" I get the following error message:

Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI]

I have attached the screen shots of my process, as well as the IMAP and SMTP settings from my email provider.

Any help I can get in troubleshooting this error would be greatly appreciated.

Thank you,

Tim

Open

trouble sending and receiving messages interfacing with Spectrum (locked duplicate)

Since Aug. 20 I have been having trouble sending and receiving msgs. (on two email addresses) at Thunderbird when it interfaces with Charter Spectrum. Have sent many msg… (read more)

Since Aug. 20 I have been having trouble sending and receiving msgs. (on two email addresses) at Thunderbird when it interfaces with Charter Spectrum. Have sent many msgs. to Thunderbird here and also in close contact with Spectrum. Will this be fixed? thank you.

Open

Cannot sync calendar with iPhone

I want to sync calendars across Thunderbird and iPhone. (Linux Mint 22 Wilma, Thunderbird 140.14.1 esr) I am trying to use the Apple calendar server to sync with. Using t… (read more)

I want to sync calendars across Thunderbird and iPhone. (Linux Mint 22 Wilma, Thunderbird 140.14.1 esr)

I am trying to use the Apple calendar server to sync with. Using the Create New Calendar dialog box in Thunderbird, then applying the Apple-assigned password, Thunderbird returns "Could not find calendars at this location. Please check your settings."

I would appreciate help with this.

Open 12

thundesbird startet nicht und ich habe keinen zugriff auf das Menü, also auch keine fehlerüberprüfung / keine Rückmeldung

thunderbird startet nicht/ will Anmeldeinformationen für eines meiner yahoo-email-Konten in separatem Fenster / hängt komplett fest / keine Rückmeldung / kein Zugriff auf… (read more)

thunderbird startet nicht/ will Anmeldeinformationen für eines meiner yahoo-email-Konten in separatem Fenster / hängt komplett fest / keine Rückmeldung / kein Zugriff auf gar nichts...

Open

All my incoming messages automatically get sent to trash

All of a sudden, all of my incoming messages in Thunderbird are getting sent to "Local Folders/Trash" I have made NO CHANGES to the account nor did I set up any filters. … (read more)

All of a sudden, all of my incoming messages in Thunderbird are getting sent to "Local Folders/Trash" I have made NO CHANGES to the account nor did I set up any filters. When I try to manually move messages I want from trash to the inbox, it automatically sends them back to the trash folder.

Open

duplicate folder names when using IMAP and Gmail

Lately I am seeing duplicate folders in Thunderbird when connecting to gmail. Does anyone know why/how to clean this up? The folders shown in Thunderbird don't match wha… (read more)

Lately I am seeing duplicate folders in Thunderbird when connecting to gmail. Does anyone know why/how to clean this up?

The folders shown in Thunderbird don't match what I see in Gmail. Attached are images of both views. Why are "Spam" and "Send" duplicated?

Thanks,

-Joe

Open 1

Sent message remains in Drafts and is not saved in Sent folder

I have a recurring problem with Thunderbird 153.2.0esr (64-bit). After clicking the Send button, the message is successfully sent to the recipients. I can see that the se… (read more)

I have a recurring problem with Thunderbird 153.2.0esr (64-bit).

After clicking the Send button, the message is successfully sent to the recipients. I can see that the sending process takes place, and I have confirmed that the message was actually delivered because I was one of the recipients myself and several BCC recipients have replied to it.

However, after sending, the message sometimes does not appear in the Sent folder. Instead, it remains in the Drafts folder.

This is particularly problematic because it gives the impression that the message may not have been sent, although it actually has been delivered. There is therefore a risk of sending the same message again by mistake.

The problem occurs only occasionally. The most recent occurrence involved an email sent to approximately 180 recipients via BCC with an attachment of about 1.8 MB.

My email provider is WEB.DE and the account is configured as an IMAP account.

In Thunderbird under Account Settings → Copies & Folders, the option to save a copy of sent messages in the Sent folder is enabled.

Expected behavior: After successful sending, the message should be removed from Drafts and a copy should be stored in the Sent folder.

Actual behavior: The message is successfully sent, but remains in Drafts and no copy appears in the Sent folder.

Open

Can`t send emails

.I get this meassage when I try to send an email from my thunderbird account - Sending of the message failed An error occurred while sending mail. The mail server respond… (read more)

.I get this meassage when I try to send an email from my thunderbird account - Sending of the message failed An error occurred while sending mail. The mail server responded: This account has been disabled due to suspicious activity.. Please verify that your email address is correct in your account settings and try again.

Open 4

Messages are duplicated

For some reason, yesterday about early afternoon, after an email deleting session, I got the same set of emails in my Inbox, but duplicated. I hadn't done anything, I had… (read more)

For some reason, yesterday about early afternoon, after an email deleting session, I got the same set of emails in my Inbox, but duplicated. I hadn't done anything, I hadn't restarted, they just appeared, And now, they are going to another folder altogether and not by Inbox! Also, some of the filters no longer work. Anyone else experienced this? I am using TB 155.0 on W11.

Open

"Thunderbird can't connect to the server" Part 2

Recently I posted about this problem here: https://support.mozilla.org/en-US/questions/1580858 In sum, I was having problems both in downloading messages from the Spectr… (read more)

Recently I posted about this problem here: https://support.mozilla.org/en-US/questions/1580858 In sum, I was having problems both in downloading messages from the Spectrum server and also with sending messages. I've attached screenshots of the error messages.

Matt and David kindly posted some helpful responses. The problem then seemed to spontaneously solve itself and I breathed a sigh of relief. Then a few days later it re-appeared.

This time it's not quite as bad in that I'll get the error messages but then usually a few minutes later I can download the messages or send an email. But it's still a real problem.

I called Spectrum again and this time the rep was adamant that if I can still use the Spectrum webmail feature (and I can), then it's not a Spectrum issue.

Last time Matt asked about my antivirus. I use Windows Defender (and occasionally do a manual scan with Malwarebytes free version), so if I understood him right, I should be OK as far as antivirus interference.

Matt also suggested I set TB so that I download messages at startup and every 15 minutes. I was set to every 10 minutes so I changed it to 15.

Matt said for me to check the Activity Manager. I've attached a screenshot of what that showed a few minutes ago. But I should note that this was after an error message displayed but my email downloaded anyway.

Finally, Matt said I should check the Error Console (Control + Shift +J). I've attached a screenshot of that. He also said I should use the trash can to clear it, so I did. He then said to press Shift + F5 to attempt to get my messages. But on my laptop, F5 just dims the display so no dice on that. But I have a second laptop and F5 is "neutral" on that one so I tried it there. I didn't get any new error message.

However, one of the screwy things is that sometimes I get all my messages as normal, but only after the "Can't connect to the server" message displays. And that's what happened with my second laptop above.

I hope I've provided better info. this time. And I hope you gents can help me with this mess.

Thanks,

Andrew

Open 4 80

Message storage for Local Folders and accounts

TB guidance is to maintain separate profiles for dual-booting (Kubuntu and Win11), rather than sharing the profile. That adds to IMAP churn, but also to disk space, of co… (read more)

TB guidance is to maintain separate profiles for dual-booting (Kubuntu and Win11), rather than sharing the profile. That adds to IMAP churn, but also to disk space, of course. But the biggest concern is keeping Local Folders (a very large archive which is by far the largest part of my profile) coordinated: both sides must access the same Local Folders.

The option to specify "Message Storage" for Local Folders obviously addresses that problem: both Kubuntu and Win11 can have the same NTFS Local Folders storage. At the same time, each IMAP account also has the option to specify its own "Message Storage" "Local Directory" location outside of the profile folder. That suggests two obvious questions:

  1. Why not specify shared storage for each account, as well as for Local Folders?
  2. After Local Folders and all accounts are shared, then precisely what, from each profile, cannot be shared between Kubuntu and Windows? Does this bring us back to asking why the profile cannot simply be shared?

[Years ago, when my email accounts were POP, I had no problem sharing a profile between WinXP and an earlier Ubuntu variant. (Of course with POP, they had to share.) Is today's separate-profiles guidance related to IMAP accounts or to some other change in TB design?]

Open 2

Clicking on a PDF attachment in Thunderbird no longer opens it. How can I fix that?

It used to be than when I received a T-Bird message with a PDF attachment, I could click on the attached filename and it would open with the application I had specified i… (read more)

It used to be than when I received a T-Bird message with a PDF attachment, I could click on the attached filename and it would open with the application I had specified in Settings (Acrobat Pro). Now I click on it and nothing happens. This is very annoying because I work a lot with emailed PDF attachements. I've tried re-setting Acrobat as the default in Settings, but that brings no joy.

Open

Authentication error (Outlook)

Hi, I'm trying to move from outlook and use thunderbird. But every time I try to login using my outlook email account I get an 'authentication error'. I tried to look on… (read more)

Hi, I'm trying to move from outlook and use thunderbird. But every time I try to login using my outlook email account I get an 'authentication error'. I tried to look online for the solution, but haven't found it.

Anyone able to help

Open 2

Copy Sent to Current PWE werid behaviour

Hi. i have an IMAP account. I like to have my inbox in threaded view, so i know if i replied to my customers and to easily view the order of the emails. This causes a pro… (read more)

Hi. i have an IMAP account. I like to have my inbox in threaded view, so i know if i replied to my customers and to easily view the order of the emails. This causes a problem because i also like to have every sent email in the "SENT" folder, which made me use the Copy Sent to Current PWE, and it works like i want now.

But something happened after i have been using this extension (even though it happened only once): the same person answered to a chain of emails, which was already organized has thread, the sendedr is the same and the subject is exaclty the same, but the email was placed on my INBOX but OUTSIDE the thread.

Why did this happened and how can i force that message inside the thread again?

Thanks you

Open