thunderbird toolbars

I moved the 'forward' button to the toolbar, but it is always faded. I can forward using the message/forward drop-downs, but I prefer the button

Asked by djn 29 minutes ago

Incoming server already exists

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windo… (read more)

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windows 10.

Following various posts, I've tried to convert two specific email accounts to imap, and things are not going well.

My primary email is already imap and works fine. I've tried multiple times to convert the other two, and my current state is I've deleted those two accounts entirely (via Account Actions). When I try to install Existing Account, I eventually get to the point where the server config seems correct, but hitting "Done" results in the above message. I'd be surprised if imap.gmail.com can only support one email address. The emails are named differently, and use different passwords. Imap is enabled via browser based access to both accounts.

Incoming server imap.gmail.com:993 Outgoing smtp.gmail.com:465

Asked by jjgurley 6 days ago

Last reply by jjgurley 1 hour ago

Thunderbird Sees Some Mouse Clicks asCdounle-clicks

When selecting messages, Thunderbird sometimes opens them instead of selecting them about a third to half the time. It's particularly troublesome when I want to complete… (read more)

When selecting messages, Thunderbird sometimes opens them instead of selecting them about a third to half the time. It's particularly troublesome when I want to completely delete a message instead of moving it to the Trash folder, because the double-click causes Thunderbird to delete that message plus the one beneath it.

I at first blamed my mouse, but a mouse click-detecting test fails to detect any double-clicks. And I don't see this behavior in any other apps.

Has anyone else encountered anything like this? Is there a fix?

Asked by BillTreloar 1 hour ago

Thunderbird

2022-06-26 18:05 Dear support, I have a big problem because Thunderbird (LATEST VERSION,IMAP,WIN7 I think ) crashed on my computer at work. I need help immediately, it's … (read more)

2022-06-26 18:05 Dear support, I have a big problem because Thunderbird (LATEST VERSION,IMAP,WIN7 I think ) crashed on my computer at work. I need help immediately, it's very urgent. To be as simple as possible: I've moved some old messages from inbox to local folders, wanted to safe some space (only 2GB of space), than moved some messages to another folders, and back again to Inbox. Now I have a tons of very long, coded messages in my Inbox, without headlines, all marked asread. The repair button doesn't help, the deletion of msf files from profile folder doesn't help, "removing duplicates" add on doesn't help either... These mails have the same date and hour, there are hundreads of them...when I press the repair folder they're downloaded again and again... Now I can't work on this mailbox anymore... I'll be very gratefull of any clue, aby help, Stay im good health, wish You all the Best!

Dominik

Asked by domzur 5 hours ago

Thunderbird constantly crashes [@ OOM | large | NS_ABORT_OOM | nsTSubstring<T>::Append | GatherLine ]

Since the last update, Thunderbird has had major problems. It seemed to lose all my folders and accounts, eventually it found them (but completely lost several folders), … (read more)

Since the last update, Thunderbird has had major problems. It seemed to lose all my folders and accounts, eventually it found them (but completely lost several folders), and all the filters seemm to be screwed up. Now, it has taken to crashing within seconds of starting the program. Any ideas? This has only been since the recent update to 102.0b4 (32 bit). Most recent crash reports in attached image - I can't keep the program running long enough to do anything else.

Any help appreciated.

Asked by kiwijetpilot 1 week ago

Last reply by kiwijetpilot 2 hours ago

AOL-account Bulk Mail folder accidentally deleted

In Thunderbird, I accidentally deleted the Bulk Mail folder from my AOL account. It cannot be dragged out of Trash, nor will the server allow me to delete it from Trash s… (read more)

In Thunderbird, I accidentally deleted the Bulk Mail folder from my AOL account. It cannot be dragged out of Trash, nor will the server allow me to delete it from Trash so that I can rebuild a new Bulk Mail folder. What can I do to restore the folder to its proper place?

Asked by pclaudel2 3 days ago

Last reply by pclaudel2 3 hours ago

OAuth2-How To ( and I've tried everything)

I have check-double checked, and tried all TB and Gmail suggestions and settings for OAuth2. TB will not log in, send or receive any message, since about June 1 on any of… (read more)

I have check-double checked, and tried all TB and Gmail suggestions and settings for OAuth2. TB will not log in, send or receive any message, since about June 1 on any of my 3 accounts. Yes, I've read everything I can find online about the Google OAuth2 requirement.

Yes, I have restarted my computer to make sure Win-10 wasn't killing something. Every other app seems to work normally.

Yes, I've even checked the Java setting: True Yes, I've done everything possible to passwords. Yes, I've checked all Pop and imap settings. Yes, all server settings were checked several times. The message remains: " 'The STAT command did not succeed. Error getting message number and sizes. Mail server Imap.gmail.com responded: Username and password not accepted."' Now what ? Yes, I can read your suggestions in Gmail on my Firefox browser. Stan Suggestions

Asked by Stan Ford 1 day ago

Last reply by Stan Ford 3 hours ago

Mozilla Thunderbird

I use Mozilla Thunderbird for my email. I keep getting a request (once every day) to update Thunderbird which is out of date. Since my Thunderbird copy is up to date, I h… (read more)

I use Mozilla Thunderbird for my email. I keep getting a request (once every day) to update Thunderbird which is out of date. Since my Thunderbird copy is up to date, I have to question rather or not this is a scam. I refuse the update, but it again repeats every day. As a test, I reinstalled Thunderbird a couple of times and the update request goes away for a few days, then this questionable update request returns to my system. Can someone verify rather or not this is a scam? Also, how can I stop this phony update every day?

Thank you, Bikerbrent

Asked by bikerbrent 3 hours ago

Thunderbird not sending emails

I am receiving emails OK. After restarting my computer, I can send a few emails successfully but after a while, when trying to send an email, the "Sending message" windo… (read more)

I am receiving emails OK. After restarting my computer, I can send a few emails successfully but after a while, when trying to send an email, the "Sending message" window just hangs. I then need to restart my computer before I can send emails again. This is of course, a drag. I would like an explanation/solution please

Asked by john774 3 days ago

Last reply by john774 4 hours ago

Clicking on Archive causes long interface freeze up

No matter what I do, clicking on Archive will cause TB to freeze up for 5+ minutes. I don't know what else to try. I have 200,000 headers in my Gmail Archive. Is that sim… (read more)

No matter what I do, clicking on Archive will cause TB to freeze up for 5+ minutes. I don't know what else to try. I have 200,000 headers in my Gmail Archive. Is that simply too much to TB?

Here's what I've tried:

  • I have created and recreated my profile. Uninstalled and started from scratch countless times.
  • I have tried new installs of TB on Windows (11), Mac (Monterey) and Linux (Arch/Gnome).
  • I have tried the Stable release and the Beta (102.b8).
  • I have changed sync to not keep (or to keep) messages on device.
  • I have lowered sync to 30 days.
  • On the Windows version, I have turned off Windows Search integration and whitelisted my profile in Windows Defender.

I'm at a loss. I like TB, but I can't fear a 5+ minute freeze by clicking on Archive. Ideas?

Asked by BenjaminNYC 4 hours ago

Last reply by BenjaminNYC 4 hours ago

trouble transfering thunderbird 97 from 2021 windows 10 lenovo thinkpad to 2022 samsung windows 11 laptop

I have tried following the video of how to transfer thunderbird. HOwever when it says to download and open thunderbird on new computer without setting up an account that … (read more)

I have tried following the video of how to transfer thunderbird. HOwever when it says to download and open thunderbird on new computer without setting up an account that isn't possible. Every time I try to download and open thunderbird it opens it with the partial transfer than my husband accomplished. It left out all my contacts and most of my archived emails. What archives it did move are not grouped by year. I need the complete contacts and archives. HOw can I get them transferred given that I can't open thunderbird without the messed up partial transfer automatically showing up? It prevents me from getting to a place where I can 'go 3 steps back to roaming' as that has never been an option

Asked by martha7 2 months ago

Last reply by martha7 4 hours ago

trouble transferring thunderbird to new laptop; address book did not transfer but emails did

I bought a samsung galaxy laptop that had to be returned to Costco within the 90 day period because of multiple problems that Billings Tech Guys company said indicated it… (read more)

I bought a samsung galaxy laptop that had to be returned to Costco within the 90 day period because of multiple problems that Billings Tech Guys company said indicated it should be returned and would be too expensive to fix if it could be fixed. So I tried to install thunderbird to the new samsung galaxy pro laptop I am currently using. I got the emails, but the address book was just blank. What happened to the addresses? How can I find them?

Asked by martha7 4 hours ago

Last reply by martha7 4 hours ago

Tracing interactions between Thunderbird and the incoming POP3 mail server

I am experiencing a problem using Thunderbird 91.10.0 when attempting to log-in to my ISP's POP3 mail server. The problem does not occur all of the time, however, once i… (read more)

I am experiencing a problem using Thunderbird 91.10.0 when attempting to log-in to my ISP's POP3 mail server. The problem does not occur all of the time, however, once it occurs it persists for days.

The ISP's POP3 mail server uses SSL/TLS with Normal Password Authentication on port 995. I never permit Thunderbird to "rememeber " the password for this account.

The issue is that after entering a valid password in the "Enter your Password" pop-up dialog box and subsequently receiving no error messages, no e-mails are fetched. When using a web browser interface to the same POP3 server it can be seen that quite a few e-mails are present.

As an interesting tidibt, it was discovered that entering an incorrect/invalid password in the "Enter your Password" pop-up dilog box produces the same incorrect result. For this interaction I would have expected the "Sending of username did not succeed. Mail server responded: authentication failed: LOGIN failed" pop-up. However, this does not occur.

So, my ISP and I would like to know if there is some facility within Thunderbird to trace the request and response interactions between Thunderbird and the POP3 server. If so, how do I enable it and see the corresponding information? At this point we (me and the ISP) do not understand what's going on leading to the incorrect and unexpected behavior.

As another tidbit of information, things work correctly when running Thunderbird 60.5.1 interacting with the same ISP. Even a very old version (45.7.0) of Thunderbird works fine with the same ISP (all connections settings are the same).

This is all very strange!

Asked by SandyDog 4 days ago

Last reply by SandyDog 5 hours ago

Password stopped working MS Outlook

It's my turn in the bucket. Thunderbird keeps asking for my password and then rejects it. I tried changing passwords, uninstalling Thunderbird and reinstalling, verified … (read more)

It's my turn in the bucket. Thunderbird keeps asking for my password and then rejects it. I tried changing passwords, uninstalling Thunderbird and reinstalling, verified my settings and still this is an issue. I've looked at what others have tried, but none of it works. Help please, I don't like the Outlook platform.

Asked by ron150 2 days ago

Last reply by ron150 7 hours ago

New subfolder not showing in tree

Hi When I create a new subfolder (right click on parent, select new subfolder) the new subfolder does not display in the tree on the left hand pane. The folder has been … (read more)

Hi

When I create a new subfolder (right click on parent, select new subfolder) the new subfolder does not display in the tree on the left hand pane. The folder has been created - if I go to the Subscribe option I can see it there, ticked. If I log into my Gmail account on the web page I can see it there. If I shut down TB and restart it, it appears. I have tried the Subscribe option detailed here: https://support.mozilla.org/en-US/questions/1058346 but no change.

and looked at the Profile fix here: https://support.mozilla.org/en-US/questions/987821 but I do not have a ImapMail folder in my Profile.

TB version 91.9.1 (64-bit) Running on Linux Mint 20.3 Una

In the previous version of TB this worked OK, but I can't say for sure if this started happening immediately after the upgrade or not.

Any suggestions gratefully received!

Asked by julian.burton 5 days ago

Last reply by julian.burton 17 hours ago

GMail Oauth2 fails; setting Normal password works. Are the choices mislabeled?

I'm on Windows TB version 91.10.0. Concerned that Google might cut me off if I was not using their recommended authentication, I looked up the issue and found Automatic C… (read more)

I'm on Windows TB version 91.10.0. Concerned that Google might cut me off if I was not using their recommended authentication, I looked up the issue and found Automatic Conversion of Google mail accounts to OAuth 2.0 Authentication. My account settings were still showing "Normal password", so I changed to OAuth2. That prompted me to log in with the Google dialog, but error messages in the Activity manager said that authentication failed. I diligently followed all the steps in the article, checking for disabled javascript or cookies and deleting the IMAP and SMTP passwords. No luck.

Then I tried deleting my account and recreating it. Auto configuration found setting for my workspace domain, showing OAuth2. The Google dialog popped up, and I entered my email and password, but the TB auto configuration pane showed that authentication had failed.

At that point, I switched to manual configuration and chose normal password, which had been working before. Again the Google authentication dialog popped up, suggesting that it was actually using OAuth2 anyway. This time everything worked. After an hour or two of research and experimentation, I was back where I started - should have left well enough alone.

Is there some setting in my Google account that I'm missing? Does Thunderbird use OAuth2 correctly even though the UI says normal password is selected?

It's June 24th 2022. I hope that Goggle doesn't shut me off in this configuration, because nothing else works, and I would have to quit using Thunderbird (which I've been using for nearly two decades).

Asked by mhill2 2 days ago

Last reply by mhill2 23 hours ago

Bug with Office 365 POP Oauth2 method?

Trying to move from normal authentication for Office 365 POP account to OAUTH2, and the window that opens to authenticate is rendered with a bunch of bugs. Any idea if t… (read more)

Trying to move from normal authentication for Office 365 POP account to OAUTH2, and the window that opens to authenticate is rendered with a bunch of bugs. Any idea if this is Thunderbird or Office 365's problem? Or how to resolve?

Asked by fredkilbourn 2 days ago

Last reply by fredkilbourn 2 days ago

Email

Leider kann ich eins von meinem 2 Mailkonten nicht auf meinem Laptop mehr empfangen. In meinem Handy geht es. Update auf dem neuesten Stand Ich habe keine Änderungen vorg… (read more)

Leider kann ich eins von meinem 2 Mailkonten nicht auf meinem Laptop mehr empfangen. In meinem Handy geht es. Update auf dem neuesten Stand Ich habe keine Änderungen vorgenommen Vielleicht kann mir jemand helfen ? Danke Marga

Asked by hwf.messebar 2 days ago

False Timeout Error Message

Due to changes in my Microsoft account, I had to update my outgoing mail server to smtp.office365.com with SMARTTLS. My email works, but I always receive the following e… (read more)

Due to changes in my Microsoft account, I had to update my outgoing mail server to smtp.office365.com with SMARTTLS. My email works, but I always receive the following error immediately after sending a message:

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again.

This is clearly a false positive, but it's annoying and also doesn't instill confidence when sending important emails.

As some other posts have suggested, I tried increasing the value of mailnews.tcptimeout, but this made no difference, which makes sense since it's not even a real timeout. Again, sending mail works, the error is false.

Asked by logan5 3 days ago

Last reply by logan5 2 days ago