Thunderbird Community Forum

Comment, not a question. My now obsolete laptop ran Ubuntu 14 and its now 15 year old Thunderbird. Worked wonderfully well. My current laptop running Ubuntu 22 and Thunderbird 128.12.0 has driven me nuts since I got it. Slower than a snail loading. Confusing layout and function trying to group related messages into threads. I DO NOT LIKE IT.

I understand many of your customers might love the current Thunderbird for what they do with it. Can you somehow make available the older version of Thunderbird without all the fancy updates?

Thunderbird just updated to 144.0.1 (64-bit), and now I see a blank area where message list used to be. This true for all accounts and all folders.

I used to see this issue temporarily after compacting folders, but usually (but not always) went away and messages showed up. Sometimes I had to close and restart TB. Now even that wont bring up the lists. I'm dead in the water. And, yes, I did reboot my computer as well. Screenshot of this state attached.

Thanks for any help--it's urgent. Bert

Thunderbird performs a compaction. When it is finished the blue progress line is still showing on the bottom right hand side of the window.

You can select any folder and any view condition (read, all, tags etc) and no emails are shown anywhere.

• Restarting Thunderbird fixes the problem with no errors.
• This has happened a lot of times now and is consistent.
• If you force a compaction the problem does not occur.

Update: Usually, in frustration, I restart Thunderbird to fix the problem. This time, whilst typing this forum question, the problem resolved itself. I guess about ten minutes elapsed before the application righted itself. I will watch for the next incident and see what other information can be observed.

I can't add any email accounts in ThunderBird. The window keeps loading. Trying to uninstall and reinstall didn't help. It doesn't work on other devices either.

I tried to install the mailbox on another computer and the email configurator opened—I managed to add one account in this window, but when I tried to add another one, it didn't work like it does on other devices.

Downloading the latest version 143.0.

I am running TB. Using the Windows Performance Monitor, the usage jumps from 30% to 90% and then 100% once TB is open. I am running 1.128.14.0esr (64-bit). I have the before and after screenshots of the CPU, see attached. Is this known behaviour?

I tried the steps at https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance to record. The Multiprocess Browser Toolbox window hung the 2nd time (the first time, nothing happened after Capture recording), then I left it 20 minutes and came back to the message that we were unable to connect to the browser within 30 seconds. It eventually finished, painful - htpps://share.firefox.dev/41tZ5xy

Is anyone else having this bug? I'm reading through my mails and I delete one or multiple mails and then the entire box disappears and says "No Message Found." Then, I have to click on the account and then back to Inbox to see the mails again? This has been happening on the last two builds on TB??

And then I get the disk space error...even though there is almost 3T of space??

Thunderbird keeps coming up with the message: The folder 'inbox on dveitch@202.215.17' could not be compacted because writing to folder failed.

There is plenty of disk space and compacting has been working fine until recently. Has a Thunderbird update changed something?

Why Thunderdird now is so slow

Why you recommend to upgrade to ESR when the one that I had been using for years I don't trusted

I have Thunderbird: 128.10.1esr (64-bit)

Amparo

I am now getting a spinning wheel with annoying frequency while using/trying to use Thunderbird on my MacBook Air 2017 running Monterey. Everything was fine for the first 6-9 months, but over recent months the spinning wheel has appeared more and more frequently while I'm trying to read mail, answer mail, scroll through messages, etc., etc. Now it comes up every few minutes and delays me doing anything for about 15-30 seconds at a time. It's really frustrating. I recently ran Onyx, which was designed to clear cache, etc and make everything run smoothly. But the only program it required me to quit before it started was Thunderbird. Is there some cache or something I need to clear on a (semi-) regular basis to keep it working at a reasonable speed without this godforsaken spinning wheel interrupting everything? Thanks for any/all your help.

Inbox displays nothing except a few emails from years ago. Troubleshooting mode shows a correct inbox. Returning from troubleshooting mode reverts to the incorrect inbox. Selecting Reset Controls while in troubleshooting mode corrected the issue.

Greetings!!

I started getting the most bizarre problem over the last couple of days from Thunderbird. Suddenly, for certain emails (not all of them), Thunderbird will start truncating the email. The email just stops loading partway through, and the email is not marked as read as it usually is. There is no progress bar at the bottom to indicate that the email is still loading. But, if I view the message source (via the View menu), the whole email is there. It typically happens with emails with either images or ones that fetch some sort of dynamic content.

I've repaired folders, rebuilt summary files, removed parent.lock, restored a backup of both program and message files from two days prior to the problem starting, reinstalled my current version of Thunderbird, rebooted the computer by holding the power button down for a minute, tried Thunderbird Troubleshoot mode, tried Windows 10 Safe Mode, disabled all add-ons, cleared my cache (under disk space), cleared my startup cache, created a new profile, compacted folders, and (temporarily) gave it a free pass through my Firewall. Nothing had any effect.

The Thunderbird Error console doesn't show anything in particular different between emails that load fully and those that do not.

To say I am at my wit's end is an understatement. Is there some sort of simple solution I am totally missing, by any chance? Thank you for any assistance!!!

Since a month or so, I am experiencing a rather long delay before seeing content of the email body area. I can see the content of the Subject line, but text in the body area is slow to show up.

The last couple weeks any emails from a business only have red horizontal/vertical grid lines. If it says to view or track package it won't let me, do it. If I drag that email over to another folder it acts normal and if I drag it back to my in box it has the red lines. I've checked the emails in the server, they are normal. Also, there is yellow bar at the bottom of the attached email. It acts like a message I'm trying to send because the to is prefilled out with my email address. Weird Dell Inspiration 366B Ram 8GB 64-bit operating system Windows 10 V 22H2 Thunderbird 32-bit 128.9.0 release 3/18/2025

I've been using Thunderbird for probably 10 years or more. My current version is 140.1.0esr (32-bit) - unsure when this was updated from previous version. My pc is a 64-bit pc so I'm unsure why I'm running the 32 bit version of Thunderbird.

Starting today, when I click on the New Message button, nothing happens except the button seems to register the mouse click with a slight change in appearance. Usually this would open up a blank email but I currently can't write a new email until this is resolved.

Turning off Anti-virus makes no difference. I've tried a PC restart also with no effect.

Any ideas what I can try please?

Recent problem, real nasty, may just have to give up on Thunderbird, at least on the Windows 10 computer.

Click on folder name in folder list, all messages previously downloaded and viewable, when the message list appears, it instantly disappears and the message list pane displays "no message found" and it proceeds to download the entire message list all over again. For some folders with over a hundred thousand messages, this is unacceptable, obviously.

My green "New Message" button has stopped working for some reason. I've tried switching it off then back on but it still won't work. so at the moment I can't create new emails. Regards William

Imagine having more than 30 Accounts to be added on a single profile my concern is how will Thunderbird handles file size if it's using one file (MBOX) and if the file has no solution, can I create files and keep mails on them until they reach max size?

Hi, I have been using Thunderbird for many years. I have not made any changes to the standard Windows 10 version.

Suddenly, when I want to open a New Message, the button is highlighted in blue but nothing happens when I click on it.