Thunderbird Community Forum

when i oppened tbird on windows 10, it showed a page to obly my for a donation. i had made a donation short ago, but eventhough, i just made another one time donation. when i open tbird again, i can not get out of the donation page. what should i do please???????

I exported Outlook Contacts to a .csv file and imported giberish to the Thunderbird Personal Address book. Can the giberish be block deleted? How should the Outlook Contacts be transferred to Thunderbird? Secondly, I exported Outlook Contacts to gmail and have used them on the web based gmail app to send messages. Don't remeber how the gmail contacts got to the Thunderbird Address book, but they don't work. The first message I sent from Thunderbird from my wife's gmail address to my hotmail address produced the following error:

Sending of the message failed. An error occurred while sending mail. The mail server responded: The recipient address <Steve Thompson (sthompson2486@hotmail.com> is not a valid RFC 5321 address. For more information, go to

https://support.google.com/a/answer/3221692 and review RFC 5321

specifications. 00721157ae682-70ca8508772sm13401897b3.82 - gsmtp. Please check the message recipient ""Steve Thompson (sthompson2486"@hotmail.com" and try again.

Both imported address books are unuseable. Please help.

сегодня столкнулся с проблемой, что не могу создать учетную запись, используя домены от mail.ru. на скриншоте показал результат моих действий: я как обычно ввел почту, поставил пароль, заранее в самой mail почте разрешил использование imap, а когда нажал готово и разрешил доступ в самом thundebird, то окошко с входом просто закрывается и пишет "не могу войти на сервер", хотя я даже не ввел пароль. это происходит со всеми доменами типо inbox и т.д, с gmail все работает нормально. помогите пожалуйста

Hello,

Scrolling vertically with mouse-wheel in Thunderbird is uneven and unstable, while scrolling in Firefox* is perfect. (*or any other program) What could be wrong?

Thanks, Mark

After updating to Thunderbird version 140.0esr, I am unable to create a new email. Clicking “Write” or “New Mail” does nothing – no compose window opens. However: • Receiving and replying to emails works normally • Safe Mode does not resolve the issue • Disabling all add-ons has no effect • Reinstalling Thunderbird did not help • I confirmed I am using version 140.0esr

Sometimes message pane box got blank on one or two of the messages. I tried disabling hardware acceleration, did not help. I can clear by restarting Thunderbird. What is causing this? I am on a Mac M2 processor.

I am constantly getting Security Exceptions. I need this to stop. Immediatly. I am fed up to the back teeth that every time I open Thunderbird I have to close it and start again. Then I get another one. See attached photo. Please make this stop. Now I can't even attach a photo. Can some please tell me how the hell I can get this stop.

Whenever I want to print an email the print preview doesn't show, it keeps displaying a spinning wheel. Printing also doesn't work (as in, I press Save, enter a filename and press Save; the dialog closes but no file is generated).

I already tried the Troubleshooting information -> Clear saved print settings, but to no avail.

Browser console screenshot attached. I'm using Fedora 41 and Thunderbird 128.11.0esr (flatpak).

I am using my University of Florida email (https://www.mail.ufl.edu/), IMAP. When I turn on Thunderbird and I send messages, everything is good for a few hours. After that, when I send an email I get this error every time:

Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-XXXX@XXX.

How can this be solved? Only way to fix is closing Thunderbird or rebooting, then problem represents itself. But then I lose the sent emails.

Note: could the problem be that by Default Thunderbird saves emails in a different sent folder? Which is not ideal, because when I send from my phone or from the web things go in a different folder than when i send from Thunderbird. Should I tick off "others"? in the attached pic? How should I consolidate the 2 "sent" folder into one? Should I manually copy them? Or after I select "others", they consolidate themself. I dont wanna do a mess, can you please provide step by step instructions.

I had to reinstall Thunderbird after getting an update/error message. After reinstalling it, my ScanSnap scanner won't send to my email anymore. I have reset all my settings to what they should be but it still won't scan to my email. The error message I get is "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client." I have Thunderbird set as my mail client right now.

I have been using Thunderbird to access my email at optusnet.com.au mail server. Thunderbird is no longer working with this account - webmail is functioning.

Optus support say they cannot tell me how to configure Thunderbird to access optusnet.com.au email accounts after some changes. They told me to contact Thunderbird support to get correct server configuration settings.

Can you assist with this please. Regards Murray

How to get rid of Welcome to Freedom screen to access my email? I thought it wanted a donation but that has not solved it, and clicking Release Channel does nothing

HI I am having a nightmare. Updated windows last night before i went to bed, started the PC this morning and thunderbird wont connect to my mail server....So i cannot send or receive emails.

i have been going round in circles for the last three hours searching help articles, but none of them are helping.

i checked the update history and apparently thunderbird was updated last night. But i cannot find a way to remove the update.

i have tried trouble shooting mode, but there is no actual trouble shooting to be done there, just a page full of jargon i dont understand.

I have tried removing and reinstalling thunderbird, thinking that i would need to add my accounts again and that would detect the right settings. But upon reinstalling it opens with the accounts and settings stil in place, so if there is a setting causing the problem, then its being transferred to the new install.

at one stage i clicked on the "repair folder" button in account settings, and that instantly removed all of my emails from the inbox, so i have lost all my emails (which i really need)

I have installed outook, and that talks to the server without any problem. So i tried to import the settings from outlook, but thunderbird tells me that it cannot find an outlook account to import from.

I have tried turning of defender, still dont work

I have no idea what else to try, so i am at the end of my tether with it.

I have copied the text from the trouble shooting page, just in case it makes any sense to anyone....but i dont want to post it here because i am not sure if tere is anything in there that puts me at risk if i post it?

When I right-click with my mouse to open options, all I get is a small rectangular box with no text in it, and I have to use the toolbars to activate the options I want

I have 8 different emails in my Thunderbird. Some of them holds quite huge correspondances. I have all emails set up as Imap. I have plenty of space on my server.

My computer guy tells me there is a bug somewhere that keeps piling up emails to take up much more space on the computer than on the server. We have deleted the program twice and it happens again, and again.

What can I do? Can I use Thunderbird as webmail?

I have just downloaded Thunderbird on my phone as well. Is that what caused the problem this time.

How do I solve my problem.

Thank you in advance for your assistance

Thunderbird has become a pain now for a number of months- regardless of any updates. On first start up if I click on anything on Thunderbird before ALL email accounts have completely finished downloading, Thunderbird locks up and displays not responding on the top of the screen. I have to wait ten minutes and longer before I can start reading a email until every email on every email account has finished downloading. When a site says it is sending a verification email - before I can see that email when I start Thunderbird - the verification email needs to be resent because it has run out of time. This never happened a year ago - now it is daily! I don't know what Mozilla is doing to Thunderbird but it is now highly unreliable! If it was not the only free email client software I would have dumped it by now. Why is it doing this?

I can send without problem if I'm not attaching anything but when I try to attach, the program freezes and I have to force stop it. I don't have any addons and I tried disconnecting my vpn. This just started happening today. I can't find any answers elsewhere on the interwebs, I hope someone here can suggest something! Thanks

Hi

When I try to Synchronize and download a gmail folder for offline use the following message appears

" Error - Emails ---- The operation failed because another operation is using the folder. Please wait for that operation to finish and then try again."

I have tried logging out, quitting, starting my computer over.

Please advise