• Archived

Thunderbird - outgoing email won't send

I receive incoming email on Thunderbird, but cannot send mail. I have used Thunderbird for years, never updated it and this problem just started yesterday (7/25/23). I h… (read more)

I receive incoming email on Thunderbird, but cannot send mail. I have used Thunderbird for years, never updated it and this problem just started yesterday (7/25/23). I have gotten an error message saying "login to server smtp.nycap.rr.com failed". I have called my ISP, Spectrum, and ascertained that my email account with them is functioning, so the issue is something with Thunderbird.

Asked by bparker38 1 year ago

Last reply by Arvidd 1 year ago

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  • Archived

Thunderbird Supernova - Blank Search results.

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new ta… (read more)

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new tab is open with a Blank message.

I've re-indexed my emails as per : https://support.mozilla.org/en-US/kb/rebuilding-global-database but that hasn't helped.

Anyone else having this problem and found a solution? The only work around I have so far is to use the Ctrl-Shift-F which works, but is a little slower.

Thanks, Robert

Asked by rs41 1 year ago

Answered by Roland Tanglao 1 year ago

  • Archived

Archives in most accounts missing!!!

Hi; I noticed today that many years of archived emails have disappeared in all but 1 account(yahoo). The only years still there are 2020 and 2021 in 5 different accounts.… (read more)

Hi; I noticed today that many years of archived emails have disappeared in all but 1 account(yahoo). The only years still there are 2020 and 2021 in 5 different accounts. 5 yrs in 1 account and complete 24 yrs in yahoo account. These accounts archives that disappeared are not stored on the mail server but locally. What has happened??? Can I get them back? How do I stop this from happening?

Asked by newdino 1 year ago

Last reply by Roland Tanglao 1 year ago

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Version 115 constantly asks for account passwords, although they are all present and working in the profile

Sorry, but since you're stubborn and don't support German, you'll have to be satisfied with the Google translator So, what's with the version 115 of TB? It constantly as… (read more)

Sorry, but since you're stubborn and don't support German, you'll have to be satisfied with the Google translator

So, what's with the version 115 of TB? It constantly asks for the passwords of the accounts, although they are all present and working in the profile folder.

If the developer now thinks that I am creating everything again just because the 115 version no longer wants to read the old profile, he has cut it. WE users are the ones who work with it every day and the developer can't just decide what's better, WE users are the ones who have to deal with it, so make sure you get your Schrottige115 version up and running, because NO ONE will want to use it that way.

Sorry if it sounds harsh, but I'm pissed off, Mozilla has been driving TB and FDF more and more against the wall for years. NO improvements just crap.

Asked by Internetarchiv53 1 year ago

Last reply by Wayne Mery 1 year ago

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Grouped folder functionality in Thunderbird 115

Hello all together! I have a question concerning the grouped folder functionality in TB 115. I use TB for some years now and updated to the latest version 115 the other d… (read more)

Hello all together! I have a question concerning the grouped folder functionality in TB 115. I use TB for some years now and updated to the latest version 115 the other day and the installation worked fine. All my accounts are still there and synchronize as before. But when I switch to the grouped folder view I do not see any mails there in the inbox. No content from any of my accounts at all. Also I can not find any swith in the grouped inboxfolder settings that allows me to check if the accounts are "in" there. I hope that you have some ideas for me, what is going wrong and how I can fix it. I attach two screenshots that hopefully describe the issue sufficiently.

Thanks in advance for your support!

Oliver

Asked by Oliver H. 1 year ago

Last reply by Oliver H. 1 year ago

  • Archived

RSS display behaviour change with version 115

I noticed with the upgrade to Version 115 from 102 that the handling of certain RSS Feeds changed. I turned on an older computer which was still running version 102, so … (read more)

I noticed with the upgrade to Version 115 from 102 that the handling of certain RSS Feeds changed.

I turned on an older computer which was still running version 102, so I was able to do a side by side comparison.

First was that certain feeds had lost their icon. And it did make me wonder why. One screen shot shows the RSS feed index as displayed in the left pane of the application. Old Thunderbird showed the site icons, New does not. 115 on left, 102 on right.

Second was the display of the article content. The other screen-shot shows the content of the feed article. New Thunderbird does not show the page content only a like of text, where-as old Thunderbird showed the page within Thunderbird itself. 115 on left, 102 on right

Considering the behaviour of the same feed and article on two versions on the same day, I can only guess that the processing logic has changed.

Asked by compass_drg 1 year ago

Last reply by compass_drg 1 year ago

  • Archived

version 115

i have version 115. this is what i expected and its still not possible to adjust : 1. I only need one address book instead of these three:1.all addresses,2.personal … (read more)

i have version 115. this is what i expected and its still not possible to adjust : 1. I only need one address book instead of these three:1.all addresses,2.personal ,3.?collected I don't like/wish having this group of 3. Can I install to have just one book? 2.i close tb with opened items. when i open tb these items are still opened. can i install this way: tb opens without these items and goes directly to inbox? 3.I can not drag down from an opened mail - customize toolbars- items that I see in general such as archiving ,unwanted, ? all reply ...Why not? regards

Asked by Slawomir Dzwonek 1 year ago

Last reply by Wisewiz 1 year ago

Can't receive email with btconnect

Hi Guys, I wonder if you can help . I have had Monzilla Thunderbird App for some while , primarily used for email, and access to my email account with Microsoft and has a… (read more)

Hi Guys, I wonder if you can help . I have had Monzilla Thunderbird App for some while , primarily used for email, and access to my email account with Microsoft and has always been a bit of a pain to say the least. That I fear is because it was never set up properly by myself in the first place.

However, at the moment I can't receive any email from my PC ......."bards@btconnect.com " unless I sign in via a webpage. However, access via my smartphone using supplied Outlook email app, no problem.

So I am hopeful that you guys can help me sort out my PC access once and for all.

The current problem has arisen after receiving a forced donation / subscription page from Mozilla having made my donation I still do not have access to my email and folders.

Brief history: i. Originally PC access to account via Monzilla working fine, (donations made at intervals to Monzilla). ii. Microsoft then changed security systems and servers and with current setup at the time I couldn't get access to email incoming or outgoing ( problem with Imap / PoP3 servers). iii. Fix provided by Monzilla with new account denoted as .... bards@btconnect.com (OWL) whatever OWL stands for I do not know, (annual subscription required). iv. Even with the use of this get around , I still had problems sending mail this I believe was a problem down to default passwords and old server settings. (confliction between default settings and original account settings and use of OWL ? ). v. As mentioned above the current problem has arisen after receiving a forced donation / subscription page from Mozilla having made my donation I still do not have access to my email. problem with server settings again. Don't know what's going on ? and I am thoroughly confused and would appreciate some help getting things back on track. Just in case I have some difficulty accessing this platform and this forum / help page it would be much appreciated if any help could also be sent to the following email addresses bards@btonnect.com and grahambardo@hotmail.co.uk Many thanks

Asked by bards@btconnect.com 3 months ago

Last reply by Toad-Hall 1 month ago

  • Archived

re-importing profiles /sbd files.

A complete novice, so please keep things simple. I recently changed email host/provider and was advised to back up my existing Thunderbird profile which I did. I have now… (read more)

A complete novice, so please keep things simple. I recently changed email host/provider and was advised to back up my existing Thunderbird profile which I did. I have now an Sbd file. I want to reinstall the profile and I have used the import prompts on Thunderbird, but I dont seem to be able to import anything.

At the moment I do not have access to previous emails, addresses etc. Please advise, thanks in advance. Stuart

Asked by stuartmyers36 1 year ago

Last reply by david 1 year ago

  • Archived

Trying to create new message filter, but pane is too big, can't reach save button.

Hi. I'm having an issue after the most recent update. I'm trying to create a new message filter, but the pane is too big, and I can't reach "save" button. I'm unable to … (read more)

Hi. I'm having an issue after the most recent update. I'm trying to create a new message filter, but the pane is too big, and I can't reach "save" button.

I'm unable to shrink the pane, because when I do the whole pane just moves down. When I grab the top to move it back into place, it's the same size.

I've tried change system resolution, and autohiding taskbar, but doesn't help.

Any suggestions?

Thanks.

Asked by c.w.twitch 1 year ago

Last reply by c.w.twitch 1 year ago

  • Archived

Default cursor Position in Thunderbird "Reply"

In Thunderbird 115, each time I want to reply to a message, the cursor defaults to the "Search For" box under address book contacts. In previous versions, it went to the… (read more)

In Thunderbird 115, each time I want to reply to a message, the cursor defaults to the "Search For" box under address book contacts. In previous versions, it went to the message pane where I could start the reply message. How do I fix this? Thank you

Asked by jrjohnsn 1 year ago

Last reply by colin_irvine 1 year ago

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  • Archived

Thunderbird Version 115 gives error "Unable to open the summary file for Trash on ..."

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summ… (read more)

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summary file for Trash on username@gmail.com. Perhaps there was an error on disk, or the full path is too long." I was able to fix it temporarily by restarting Windows 10, but the error is back a few hours later.

Asked by Albireo314 1 year ago

Last reply by Wayne Mery 2 months ago

  • Solved
  • Archived

Mails empty in TB 115.0.1

Hi, since I switched to the new version of TB, some of my mails are empty in the preview (just a white screen) and also if I open them normally. Same mails are working f… (read more)

Hi,

since I switched to the new version of TB, some of my mails are empty in the preview (just a white screen) and also if I open them normally. Same mails are working fine with other mail-clients (iOS) or the standard version of TB.

Any idea to fix that?

BR, Robert

Asked by Robert Firefox 1 year ago

Answered by Robert Firefox 1 year ago

  • Archived

Thunderbird 102.13.1 : slow Exit Program - 2 minutes (win10)

Hi, Due to AddOns-issues I always remained on 60.9.1 but wanted now to give 102.13.1 a try. Everything seems to work (with all addons disabled) except the Program Exit.… (read more)

Hi,

Due to AddOns-issues I always remained on 60.9.1 but wanted now to give 102.13.1 a try.

Everything seems to work (with all addons disabled) except the Program Exit.

With a copy of the same Profile (profile which contains many connections to imap and pop servers), terminating 60.9.1 was very fast, a matter of 1-2 seconds but terminating 102.13.1 takes 1-2 minutes.

When I look at System Explorer, after clicking Exit, not much seems to happen during those 1-2 minutes (till all processes are suddenly terminated). I also noticed that Thunderbird 60.9.1 did have 1 active process, Thunderbird 102.13.1 does have 4.

What is going on ? Or is this "normal" behaviour with those more recent releases ? Very annoying, so I'm switching back to 60.9.1 till I can solve this

Thank you

Asked by wquatan 1 year ago

Last reply by wquatan 1 year ago

  • Archived

Thunderbird Supernova - big update but still no in-house RTL support?

I find it to be a big oversight that the project is so mature but still doesn't have RTL support out of the box. The (unofficial) add-ons that supply this functionality a… (read more)

I find it to be a big oversight that the project is so mature but still doesn't have RTL support out of the box. The (unofficial) add-ons that supply this functionality are yet to be updated to be compatible with version 115. Isn't it time to make this part of the base program?

Asked by alonshoer 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Thunderbird is freezing up?

Since the last update my Thunderbird keeps frizzing up and I have to use Task manger to close it and then open it again. This happens all the time! I need this email prog… (read more)

Since the last update my Thunderbird keeps frizzing up and I have to use Task manger to close it and then open it again. This happens all the time! I need this email program to work right.

Thanks Bob Williams

Asked by williams382 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Opening on inbox in 115

Since v115 TB seems to only default to open to "Local folders" which shows a rather fussy page of "choose what to set up" and lots of other unwanted guff. Is there a way… (read more)

Since v115 TB seems to only default to open to "Local folders" which shows a rather fussy page of "choose what to set up" and lots of other unwanted guff. Is there a way to get it to open straight to my "Inbox"? See image.

Asked by TerryB 1 year ago

Last reply by TerryB 1 year ago