Showing questions tagged: Show all questions
  • Archived

Minimum Ubuntu Version For Thunderbird 115

What is the minimum version of Ubuntu to install Thunderbird 115 supernova? I'm on 20.04 on ZorinOS. And by the way, when are you planning to make it available on APT? … (read more)

What is the minimum version of Ubuntu to install Thunderbird 115 supernova? I'm on 20.04 on ZorinOS.

And by the way, when are you planning to make it available on APT?

Thanks, Tal Sabadia

Asked by sabadiatal 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Email account does not send from my iphone and does not receive emails on my computer.

I set up thunderbird email account on my computer and my iphone. I can only send and not receive emails on my computer account and I can only receive and not send from m… (read more)

I set up thunderbird email account on my computer and my iphone. I can only send and not receive emails on my computer account and I can only receive and not send from my phone account. When I try to send emails from my phone the email bounces to my outbox where it sits and I get a message that says "Cannot Send Mail The sender address was invalid" I think something was off in the initial setup because this problem has persisted from the beginning however I cannot figure out how to fix it. Need help please so that email sends and receives from either location: computer or iphone.

Asked by editor33 1 year ago

Last reply by david 1 year ago

Want to install v91.1.2 - v115 is buggy

Tried installing v115 latest on Ubuntu. Hangs when I try to set up email acc and it tries to log into the Gmail server. "Danger ahead" displayed on page with no option … (read more)

Tried installing v115 latest on Ubuntu. Hangs when I try to set up email acc and it tries to log into the Gmail server. "Danger ahead" displayed on page with no option to force it to proceed.

Thus please dispense with any solutions for this and just inform how I can install v91.1.2 using apt-get

I see you list the versions but I see no where on how to specify which version to install.

Asked by FobagTheAlien 4 months ago

Last reply by FobagTheAlien 4 months ago

  • Solved
  • Archived

After upgrade to Version 115 search result list is empty

I updated Thunderbird to Verson 115, now 115.01. The global search shows result, but when opening messages, tab is empty. Search result list is also empty. I already rebu… (read more)

I updated Thunderbird to Verson 115, now 115.01. The global search shows result, but when opening messages, tab is empty. Search result list is also empty. I already rebuilt global-messages-db.sqlite.

Attached error console log.

BR Stephan

Asked by STB2024 1 year ago

Answered by STB2024 1 year ago

  • Solved
  • Archived

Import of profiles fails

I have cleaned and re-cleaned existing Thunderbird installation; export still creates a 2.7GB file which import fails with. HOW DO I MIGRATE MY PROFILE? (Firefox migrate… (read more)

I have cleaned and re-cleaned existing Thunderbird installation; export still creates a 2.7GB file which import fails with. HOW DO I MIGRATE MY PROFILE? (Firefox migrate was smooth as butter) I have used Thunderbird for 10 years, but am ready to switch to a different mail client if I can't get it migrated. PLEASE HELP!

Asked by DocLar 1 year ago

Answered by david 1 year ago

  • Solved
  • Archived

Mouse scroll wheel not working anywhere in V115

Installed thunderbird for the first time. Mouse scroll wheel doesn't work in the inbox, in message view, in settings, or in calendar. The scrollbars are visible, if I cl… (read more)

Installed thunderbird for the first time. Mouse scroll wheel doesn't work in the inbox, in message view, in settings, or in calendar.

The scrollbars are visible, if I click and drag them they work, if I use the up/down arrow keys the window scrolls as expected, it's just the mouse wheel doesn't work. Mouse wheel works in other programs ex firefox.

I disabled smooth scrolling and autoscrolling but the issue persists.

Asked by jake.harris 1 year ago

Answered by sfhowes 1 year ago

  • Solved
  • Archived

Thunderbird 115.0.1 - Cannot send/reply email from my personal (not corporate) Outlook account - SOLVED by setting account "Normal password" instead of Oauth2

I was able to send emails till July 14. After that day it's been impossible to send or reply to messages from my Outlook account (I receive emails though). I have made n… (read more)

I was able to send emails till July 14. After that day it's been impossible to send or reply to messages from my Outlook account (I receive emails though). I have made no changes to Thunderbird's configuration since then. Basically it's the Oauth2 authentication that fails. I briefly see a browser page for authentication, wait, wait, wait and then the mail is not sent and I get an error message related to servers timeout (attached). Sorry, my interface is in Italian, but anyway the message is something like: "Unable to send email because of a timeout on the connection to the out server (SMTP) smtp.office365.com. Try again." Is this a known bug? Any ideas? It's quite annoying to use the browser interface to send messages while I am able to receive them in Thunderbird :) Thank you in advance, guys!

Asked by Simona 1 year ago

Answered by Simona 1 year ago

  • Solved
  • Archived

LOST MY DRIVE WHERE MY PROFILE IS (I HAVE BU FILES)...CANNOT UNDERSTAND INSTRUCTIONS HOW TO FIX

Hi, sorry to ask, but my E drive (where I keep data, etc) died. I do have backup and have the whole Thunderbird\Profiles folder. I watched the YT video, but I don't get… (read more)

Hi, sorry to ask, but my E drive (where I keep data, etc) died. I do have backup and have the whole Thunderbird\Profiles folder. I watched the YT video, but I don't get it. It should just be easy to point the whole folder to it. All my stuff on C is fine, so it does come up with the email accts and the address book. I did try to do an Import, but got errors. Please Help! I am an OLD IT guy, so I am not stupid. It should be easier than this! I will attach 2 pics. Maybe someone will take pity on me...LOL.

FYI, I use an Over 10 year old W7Prof Installation, migrated thru about 3 pc's, on an i-5 (yes, I am lazy And Love W7) and my 1TB hard drive is over 12 years old (yes, I know...don't ask), And It DIED. So you can imagine what I been going thru since last Sat!!! WHAT A MESS AND BRAIN STRAIN!

Also, I HATE Gmail Web Mail!!!

Oh, and I have donated before. I had Windows Live Mail forever, but when Googley put the OAUTH PW mod in, I had to switch. I do like T-Bird. Sorry to write so much...Thanks again...

THANKS, Sam in FL

Asked by smsterling99 1 year ago

Answered by david 1 year ago

  • Solved
  • Archived

Thunderbird 102.13.1

I am completly confused with migration, I want to move T/bird as I have it in Win 10 to a new machine with Win 11. None of the articles make sense, the link to the "prof… (read more)

I am completly confused with migration, I want to move T/bird as I have it in Win 10 to a new machine with Win 11.

None of the articles make sense, the link to the "profile folder" takes me to a big list of things not recognised here:

C:\Users\R-LT-NOVA\Downloads\tfr data

The R-LT etc is the name of this machine.

Thunderbird is working fine but there is nothing under users>AppData>Roaming>Thunderbird although a "prifile" there does seem to point to the file above.

Thanks in anticipation.

Asked by notton 1 year ago

Answered by david 1 year ago

  • Archived

Can't send emails.

I can't send emails from my PC. "Paul" suggested that I find which is my e-mail service provider. My service provider is Telia. I hope this helps as I have been unable to… (read more)

I can't send emails from my PC. "Paul" suggested that I find which is my e-mail service provider. My service provider is Telia. I hope this helps as I have been unable to send emails for a week.

Asked by Jamesrsamec41 1 year ago

Last reply by david 1 year ago

  • Solved
  • Archived

how do I export address book in tb v. 115

My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to… (read more)

My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to Thunderbird v. 115. I can find help for exporting address books in previous versions. In v115, under Tools, I can only find that a zip file of everything in the profiles directory can be made. Am I looking in the wrong place? Any suggestions besides downgrading to v. 102?

Asked by Riseetty 1 year ago

Answered by christ1 1 year ago

  • Solved

send not working SOLVED cardbook add-on

All of a sudden, without installing a new release, no change to settings, send does not work any more. Windows 12 TB 128.3 I push send, screens gets less contrasted and n… (read more)

All of a sudden, without installing a new release, no change to settings, send does not work any more. Windows 12 TB 128.3 I push send, screens gets less contrasted and nothing happens. I bypass the problem by leaving the message, saving it to drafts and with my smartphone I srnd the draft! Something else happens since some time, do not know if it is related: when I open TB and go to inbox, it shows an inbox that's not up to date. After a minute it refreshes to the present inbox. Pls help, TY

Asked by JJV 1 month ago

Answered by JJV 1 month ago

How do I train Thunderbird to use upper-case letters at the beginning of sentences and for my name?

I need Thunderbird to keep upper-case letters at the beginning of sentences when I do this. I also need my name to keep the first letter upper-case. Show me how to do thi… (read more)

I need Thunderbird to keep upper-case letters at the beginning of sentences when I do this. I also need my name to keep the first letter upper-case. Show me how to do this, please.

Asked by drickar 3 months ago

Last reply by Matt 3 months ago

Secure Connection Faulure

setting up a new computer, trying to set up my gmail account on Thunderbird I get this message... Secure connection failed ' live.mozillamessaging.com uses an inv… (read more)

setting up a new computer, trying to set up my gmail account on Thunderbird I get this message... Secure connection failed

' live.mozillamessaging.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate has expired.

(Error code: sec_error_expired_issuer_certificate)


   *   This could be a problem with the server's configuration, or it could be
     someone trying to impersonate the server.
   *   If you have connected to this server successfully in the past, the error may
     be temporary, and you can try again later.

  Or you can add an exception…

I have 2 machines side by side, the old works just fine , its 12 yrs old, i want to use my new one... how do I fix this ?? And yes ive tried manual settings and all that.. its the certificate in Thunderbird thats expired it says

Asked by Andy Rusten 5 months ago

Last reply by Andy Rusten 4 months ago

  • Locked
  • Archived

SMTP server is set up properly, but isn't listed in Saved Logins

I've changed my ISP's mail server password, and it's correct in Saved Logins, but I can't send mail because I need to change the SMTP password. My SMTP account is listed … (read more)

I've changed my ISP's mail server password, and it's correct in Saved Logins, but I can't send mail because I need to change the SMTP password. My SMTP account is listed correctly, but it doesn't appear in the Saved Logins list. So I can't update its password. How can I get my SMTP account added to the Saved Logins list?

Thanks in advance for your work on this.

Asked by wardwebber@centurylink.net 1 year ago

Last reply by david 1 year ago

  • Solved
  • Locked
  • Archived

Thunderbird Supernova - Blank Search results.

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new ta… (read more)

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new tab is open with a Blank message.

I've re-indexed my emails as per : https://support.mozilla.org/en-US/kb/rebuilding-global-database but that hasn't helped.

Anyone else having this problem and found a solution? The only work around I have so far is to use the Ctrl-Shift-F which works, but is a little slower.

Thanks, Robert

Asked by rs41 1 year ago

Answered by Roland Tanglao 1 year ago

  • Solved
  • Archived

I haven't sent any email out since 7/2/2023. TB can't connect with my smtp server.

I can receive email with TB, using v.102.13.0 (32 bit). I cannot send from TB as I get an "unable to login to charter.net" error every time. Doesn't matter if I try to … (read more)

I can receive email with TB, using v.102.13.0 (32 bit). I cannot send from TB as I get an "unable to login to charter.net" error every time. Doesn't matter if I try to send a message to myself or someone else.

I can go to the charter website and send emails from there and I can then receive any test message I send to myself on TB. Annoying, to say the least. I haven't changed anything in ages, though TB updates itself automatically by default.

Webroot SecureAnywhere CE 23.3 Malwarebytes Premium 4.5.33

Is anyone else having problems with Charter/Spectrum? I've rebooted the computer and the modem to no effect. I didn't bother rebooting the router. Charter tech services says since I am able to send and receive on their website, the issue lies with TB.

Asked by Jay Hanig 1 year ago

Answered by Jay Hanig 1 year ago

  • Solved

How do I rebuild thunderbird?

My house was hit by a lightning strike and it blew out my computer. It looks like both the drives in that computer are readable. So I am wondering how I can get all my em… (read more)

My house was hit by a lightning strike and it blew out my computer. It looks like both the drives in that computer are readable. So I am wondering how I can get all my email back into thunderbird. It was a pop account. All email was saved to computer. I'm using windows 10. I tried to just copy the old file at Users/Mike/AppData/Roaming but that didn't work. It didn't bring back all of the folders. Please let me know if there's anyway to rebuild all the folders and emails. Thanks in advance for your help. Mike

Asked by mmelton29 3 months ago

Answered by mmelton29 3 months ago