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Can I Completely Block Updates

Is there any way to configure TB to COMPLETELY ignore update notifications? Twice now I have accidentally clicked the latest update notification and had to spend ages get… (read more)

Is there any way to configure TB to COMPLETELY ignore update notifications? Twice now I have accidentally clicked the latest update notification and had to spend ages getting back to a more presentable version. (68)

Thank you,

Ian

Asked by Ian 2 months ago

Answered by Toad-Hall 2 months ago

  • Solved

Thunderbird stopped sending/receiving emails today from 3 of 20+ outlook.com accounts

Hi, I have been using Thunderbird for about a year with 20 outlook.com accounts and a couple of others. Today it stopped being able to send and receive from 3 of the out… (read more)

Hi, I have been using Thunderbird for about a year with 20 outlook.com accounts and a couple of others. Today it stopped being able to send and receive from 3 of the outlook.com accounts with the message 'Mail server responded: Logon failure: unknown user name or password.'

The username and password work fine in webmail and on my phone so the message can't be literally true. The other 17 outlook.com accounts work fine in Thunderbird so it can't be a server setting change at the outlook.com end nor any general issue in Thunderbird. I've removed and recreated the passwords in Thunderbird so it can't be corruption of the password table. I have Thunderbird on 2 computers, exactly the same setup, no problems until today, same issue on both machines today with the same 3 accounts, so it can't be any other corruption at the Thunderbird client end.

So now I'm stuck - the above seem to eliminate everything :-(.

Does anyone have any kind suggestions please?

Thanks and kind regards.

Asked by conway.costigan6 4 days ago

Answered by conway.costigan6 23 hours ago

  • Solved

"Paste Without Formatting" is grayed out and word wrap in emails is shortened.

Hello, Suddenly I am not able to "paste without formatting" (grayed out under edit and shortcut does not work) and my word wrap is now at about half my screen in all emai… (read more)

Hello,

Suddenly I am not able to "paste without formatting" (grayed out under edit and shortcut does not work) and my word wrap is now at about half my screen in all emails (new, reply, etc.). I think I have fixed the word wrap issue by changing the mailnews.wraplength (under Options/Advanced/General/Config.) value to zero from 72. I just updated to TB 78.4.0 (32-bit) from 68(?), however, the issue started before I updated. Any help or guidance is much appreciated.

Thanks! Jeff

Asked by sheproj 2 months ago

Answered by sfhowes 2 months ago

  • Solved

AppData Proplems in Thunderbird

I have used Thunderbird for almost 20 years and I love it. I have not had basically any problems with it until this fall when I started to direct my gmails through it too… (read more)

I have used Thunderbird for almost 20 years and I love it. I have not had basically any problems with it until this fall when I started to direct my gmails through it too. Before that, I only directed the emails from my university's server.

My computer's OS (C:) memory started to run out. The Storage claimes that my Apps & Features tool 189 GB although I did not have a lot of different kinds of programs there. I just found out that the reason is the hidden files under Users/...../AppData Properties/Roaming/Thunderbird/Profiles/..../ImapMail/imap.gmail.com/[Gmail].sbd takes 143 GB!!!

I do not understand how this is possible and how to solve this problem. Can I safely remove the folders under [Gmail].sbd? If not, how to solve this problem? My computer is soon dysfunctional because the OS memory is running out.

Thank you for your help.

Asked by KaTo 2 days ago

Answered by sfhowes 1 day ago

  • Solved

Mozilla Thunderbird changes the extension of the attached file.

Hello. I faced a problem. When I receive or send an email using Mozilla Thunderbird, what happens is the last letter of my file extension is replaced with underscore. For… (read more)

Hello. I faced a problem. When I receive or send an email using Mozilla Thunderbird, what happens is the last letter of my file extension is replaced with underscore. For example Instead of seeing document.docx file in attachment I see document.doc_. That happened as I think after updating to 78.6.0 Version. Before I had 68.12.1. If I roll back everything works fine. My OS is Windows 7 Pro x64.

Asked by rjumajanov 4 days ago

Answered by sfhowes 4 days ago

  • Solved

Thunderbird sends using wrong "from" address

I have three Thunderbird accounts each with its own email address through gmail. I've had these accounts/addresses for years. Recently, when I send an email from one ac… (read more)

I have three Thunderbird accounts each with its own email address through gmail. I've had these accounts/addresses for years. Recently, when I send an email from one account (using it's assigned email address), Thunderbird is automatically switching the "from" to another one of my accounts/emails. By way of example: When I send a message using my "ABC" account/email, Thunderbird (or maybe it's gmail) switches the account/email to my "XYZ" account/email. While the "ABC" message is saved in Thunderbird's Sent folder (showing the ABC "from" address), it also shows up/is saved in the gmail sent folder (showing the XYZ "from" address). The recipient sees the XYZ "from" address, even though I sent the email through Thunderbird with the ABC "from" address. Please help...this is driving me nuts

Asked by Don5 2 days ago

Answered by Toad-Hall 2 days ago

  • Solved

Lost folders when changing default drive for storage

Hi Folks. I'm new to Thunderbird so forgive me if my terminology is wrong. When setting up TB on a new PC I wanted to use "settings" to redirect the local folders to the … (read more)

Hi Folks. I'm new to Thunderbird so forgive me if my terminology is wrong.

When setting up TB on a new PC I wanted to use "settings" to redirect the local folders to the D: for storage and ease of backup. It was fine for my profile as I had not set up any folders in "Local". However, when I redirected my wife's profile I may have messed up.

She had already set up some directories (and moved some emails in there) which I guess would have resided with her profile on the C:. When I redirected the Local Folders to D:, those folders disappeared from TB and are not sitting on the D: either.

At a guess, I have orphaned them in some way.

Is there a way to retrieve these?

Many thanks Richard

Asked by The_Atheling 2 days ago

Answered by sfhowes 2 days ago

  • Solved

An idea

Idea The idea behind the site to be designed is that there is a need for a site where one can search for contacts of acquaintances. For the time being the email address. … (read more)

Idea The idea behind the site to be designed is that there is a need for a site where one can search for contacts of acquaintances. For the time being the email address. Privacy must be guaranteed in everything. Once opened, the site should provide the following capabilities: • Search the shown table without having to log in; • After logging in: ◦ Selecting an address and thereby obtaining the name and address details and email address of the person concerned, or; ◦ Adding a new address (of itself).

Design • A table of wanted, with fields ◦ Name; ◦ Current address ◦ All places of residence where one has ever lived, e.g. ▪ Dedemsvaart, Goor, Veendam, Lombez (France), Hardenberg; ◦ Password When searching, the content of the password field is not shown.

Asked by bart 2 weeks ago

Answered by Matt 2 weeks ago

  • Solved

lost address books, lost sent folder, lost trash folder

When I opened TB yesterday, my regular TB account did not open up. Instead, I was welcomed by a screen inviting me to create a new email account. I assumed that it was ju… (read more)

When I opened TB yesterday, my regular TB account did not open up. Instead, I was welcomed by a screen inviting me to create a new email account. I assumed that it was just a glitch and went ahead and set up a new account. All of my old inbox emails immediately downloaded from the server, but I have lost all of my address books, my sent folder, trash folder, and draft folder. Please help me get them back!

Asked by tlesan 2 weeks ago

Answered by Toad-Hall 3 days ago

  • Solved

Spellcheck not working since update this morning

Since Thunderbird was updated, the spellcheck is not working. Please note that in Options>Composition>Spelling, "enable spellcheck as you type" has been selected. … (read more)

Since Thunderbird was updated, the spellcheck is not working. Please note that in Options>Composition>Spelling, "enable spellcheck as you type" has been selected. Can you please help as in addition to the English dictionary, I have the Italian dictionary and I am not confidently fluent when typing emails in Italian and rely on the spellchecker.

Asked by cimaustralia 3 days ago

Answered by sfhowes 2 days ago

  • Solved

Thunderbird search is not showing all the results

Greetings! Over the last few days, I have noticed that the search box function in Thunderbird is not giving all the results, like it used to in the past. It used to be my… (read more)

Greetings!

Over the last few days, I have noticed that the search box function in Thunderbird is not giving all the results, like it used to in the past.

It used to be my go-to method of finding a particular content or theme or person in my inbox but now it omits a lot of the emails [that contain the word] I am looking for.

I just tested it, for example, searching for an email I received yesterday, with an obscure word in the text "oscilloscope". The results didn't show yesterday's email, or my reply to it. The first result was from last year although I know that word has been used a few times since then.

Another test search of a person with a distinct name is also omitting their most recent emails to and from me. It is difficult to know if it is also omitting older emails as well as the most recent ones.

I thought it might be because of the recent update so I rolled back to 66.0.3 (on a Mac) but this didn't help.

Thanks in advance if anybody has a solution or any suggestions to try.

Asked by chiefengineer1 3 days ago

Answered by sfhowes 3 days ago

  • Solved

How to ask for help on the Thunderbird forum????

I'm just going round and round in circles here, I click 'Get help', it links to all product forums, I get to the Tbird forum but there is NOTHING on there to click to ask… (read more)

I'm just going round and round in circles here, I click 'Get help', it links to all product forums, I get to the Tbird forum but there is NOTHING on there to click to ask a question, only to answer questions, so I've had to come here to ask...

My install of Tbird updated. Now it is not removing junk mail.

All the settings are correct; it SHOULD be moving the junk mail to the junk folder. It IS recognizing junk as junk, but my only option is to mark as "not junk". It IS junk, so that doesn't help.

I've tried, repeatedly, clicking "run filters on folder" but the junk is still sitting there. It's NOT marked as junk, unless you open it and then it has the 'not junk' option.

Normal non-junk mail is normal.

Is there any way of reverting back to an earlier version that works? I should add I have had this problem with Tbird before and it's sort of, somehow, sometimes, fixed itself, sort of thing. I'd like to take action and fix this, now.

What to do?

Under tools-accounts-junk settings it says to move all junk mail to junk folder. It IS set for that, it just doesn't actually do so.

Asked by Biggly 1 month ago

Answered by Biggly 1 month ago

  • Solved

Thunderbird - can receive but not send in e-mail

Until recently all worked fine with my charter.net (spectrum) e-mails but now I can receive but not send. When I try to SEND a message I get "The mail server sent an in… (read more)

Until recently all worked fine with my charter.net (spectrum) e-mails but now I can receive but not send. When I try to SEND a message I get "The mail server sent an incorrect greeting: impout007.msg.chrl.nc.charter.net cmsmtp 75.177.111.151 blocked . . . OUT-1130" error. I have talked to the Spectrum tech people - several times - and done many experiments. All settings seem to be correct, all works fine on their webmail server, etc. They say that they are not having a big bunch of people call in with this problem. Like I said, it used to work a few weeks ago. I am wondering how I can get the previous version of Thunderbird back because I am thinking that might be my problem.

Asked by jodaycraw 2 weeks ago

Answered by Matt 3 days ago

  • Solved

Spam messages not being transferred th Thunderbird

The Subject says it all. I receive email via AT&T and use Thunderbird reader. Recently discovered that messages in AT&T Spam folder are not being transferred to… (read more)

The Subject says it all. I receive email via AT&T and use Thunderbird reader. Recently discovered that messages in AT&T Spam folder are not being transferred to Thunderbird Junk folder. This is a pain in the neck because AT&T puts non-spam emails in their Spam folder and I have to keep going to their email site to check for non-spam msgs. Contacted AT&T support. Surprise - they blamed Thunderbird. Is it possible to get the AT&T Spam emails transferred to Thunderbird?

Asked by Wrangler53 5 days ago

Answered by sfhowes 4 days ago

  • Solved

Thunderbird 78.5.1 (32-bit) Interface, icons and text size

Hi everybody, I was just w riting to ask as I can only seem to increase the font of the e-mail written text, but really the interface size is absolutely ridiculously smal… (read more)

Hi everybody,

I was just w riting to ask as I can only seem to increase the font of the e-mail written text, but really the interface size is absolutely ridiculously small and is there any way I can enlarge this (without reducing the resolution of my monitor which is not really a solutuion)

Not everyone has the best eyesight for this kind of thng and I find thunderbird the best mail and calander client but at least on windows or in browser-mail I can CTRL+ to zoom in and read, it's at the stage where I might have to use the windows magnifying tool just to see t hings like "inbox" "spam" and my list of emails' titles.

Please tell me there exists an option to make all this larger like interface size, I mean come on almost every modern software has an option bar slider to increase these things

Cheers

Asked by iains92 1 month ago

Answered by Toad-Hall 1 month ago

  • Solved

Inbox, Sent, Trash....all missing

I changed passwords on my ATT email account. Then changed it on Tbird 78.6.0. After that TB would not send or receive. And it looked totally different. Settings were … (read more)

I changed passwords on my ATT email account. Then changed it on Tbird 78.6.0. After that TB would not send or receive. And it looked totally different. Settings were all correct.....same as they always had been. Finally I took the drastic step of uninstalling and downloading TB again. Now it looks just like it did before the uninstall. Totally different from before this started. Inbox, Sent, Trash, and folders I had made are not visible. What can I do?

Asked by jworks 5 days ago

Answered by sfhowes 5 days ago

  • Solved

numeric fonts

The digits in numbers should always take identical space, i.e. they should be monospaced. If this is not the case, then scanning a list of numbers becomes difficult beca… (read more)

The digits in numbers should always take identical space, i.e. they should be monospaced. If this is not the case, then scanning a list of numbers becomes difficult becaus the columns don't line up. See the attached screenshot from a Thunderbird date column. How can I choose the font (for at least that column) to be monospaced

Asked by robertcailliau 1 week ago

Answered by sfhowes 6 days ago