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Restoring Profile

Need help with restoring the address book in Thunderbird. I copied the profile folder from Thunderbird, but when I opened the file, I noticed there was no abook.mab file.… (read more)

Need help with restoring the address book in Thunderbird. I copied the profile folder from Thunderbird, but when I opened the file, I noticed there was no abook.mab file. There is a abook.sqlite file??? There is 2 folders in the profile, one that is xxxxxxx.default and the other is xxxxx.default-release. Do I need both files? Cheer Karen

Asked by karen86 15 hours ago

Last reply by david 11 hours ago

All mail for the previous day being deleted from my inbox.

Under both Windows 7 Thunderbird 101.0b9 (32-bit) pop and imap all messages from the previous day are being deleted from my inbox on all systems accessing my e-mail accou… (read more)

Under both Windows 7 Thunderbird 101.0b9 (32-bit) pop and imap all messages from the previous day are being deleted from my inbox on all systems accessing my e-mail account.

I have previously been running pop when this event started about 3 weeks ago. On the advice of my internet provider who said they investigated my mail account I converted to IMAP.

I receive mail on my cell phone, an IMAP laptop and my IMAP desktop. The laptop and desktop are windows 7. The lap top and cell phone are set to never delete. My desktop is set to move deletes to trash and to never delete. If I move all the mail that has accumulated overnight from my laptop to a local folder, it is retained there even when the mail on my desktop disappears. If I do not and the mail spontaneously disappears, it is gone from all devices.

If this appears to be a beta related problem, I would be happy to leave the beta system if it did not entail reinstalling Thunderbird. In the meantime, I will refrain from updating beta unless it is a solution to my problem.

Asked by jhjak 1 day ago

Last reply by david 1 day ago

Best way to create a selective backup

I'm using Thunderbird 91.9.1 on Ubuntu. I have other issues going on that make me decide to just reinstall the OS. I want to back up Thunderbird and I already know how to… (read more)

I'm using Thunderbird 91.9.1 on Ubuntu. I have other issues going on that make me decide to just reinstall the OS. I want to back up Thunderbird and I already know how to do so by copying the relevant profile folder in .thunderbird. However, I have been dealing with the Inbox "A unique identity matching the from address was not found" bug. For others looking for that error, it does seem to be a known bug, using Ctrl-o to open the email is a workaround. This does not affect any other folders. Using the Repair Folder option does not solve the issue.

So what I want to achieve is to export everything except the Inbox itself. What I'd like to know is the best way to achieve this.

Is it better to create a new profile after the reinstall and just copy everything except inbox and inbox.msf from the existing profile or to copy the entire old profile over, set the new install to use that old profile and then copy the inbox and inbox.msf files from the default profile created during the install?

Asked by barbarian818 1 day ago

Last reply by david 11 hours ago

Delete

Have asked SEVERAL TIMES WITH NO RESPONSE. Need to delete old email account in thunderbird. Tried posted solutions but nothing works and it is always asking for sign in/p… (read more)

Have asked SEVERAL TIMES WITH NO RESPONSE. Need to delete old email account in thunderbird. Tried posted solutions but nothing works and it is always asking for sign in/password which will not work. PLEASE HELP...Very annoying.

Asked by mtnbandit 2 days ago

Last reply by david 1 day ago

Adding folders to Thunderbird

Why would Thunderbird be refusing to add folders to the three e-mail addresses I use it for? One account has 24 folders , next has two, last one has five. I've looked a… (read more)

Why would Thunderbird be refusing to add folders to the three e-mail addresses I use it for? One account has 24 folders , next has two, last one has five. I've looked at all the switches in Settings and can't find anything indicating I'm locked out from creating new folders. But I am.

If anyone has any ideas on this, please let me know.

Thank you.

Asked by fmc2 2 days ago

Last reply by david 1 day ago

smtp server not getting mail where it needs to go

This week, I started noticing people aren't getting my emails. I changed nothing that I know of in Thunderbird to create a propblem. I'm using Thunderbird 91.9.1 (32-b… (read more)

This week, I started noticing people aren't getting my emails. I changed nothing that I know of in Thunderbird to create a propblem. I'm using Thunderbird 91.9.1 (32-bit). My outgoing smtp settings are:


Server Name - smtp.comcast.net Port - 465 Connection secrity - SSL/TLS Authentication method - normal password user name - ehersh316@comcast.net


The meesages I create go into my "sent" folder, but do not arrive at their destination. I did try a 'test' message to myself at the comcast address, and it comes to my inbox. But gmail and other addresses are not going through. I called Comcast and verified the port 465 as correct, and they had me try 587 which didn't work either. I log onto Comcast in my browser, and I can send email from there as a work-around. Can you help? thanks,

Asked by ehersh316 2 days ago

Last reply by david 2 days ago

Thunderbird 101.0b4 no longer can access my gmail

I've tried seeing if anyone has had this issue but i'm not finding a thread. TL;DR. Gmail authentication screen pops up but does not allow authentication. It deletes your… (read more)

I've tried seeing if anyone has had this issue but i'm not finding a thread.

TL;DR. Gmail authentication screen pops up but does not allow authentication. It deletes your email input and prompts for your email again.


FULL EXPLANATION: Thunderbird 101.0b4 and my gmail account was previsiously configured and working properly. My Gmail 2FA/MFA was in place before I set up my gmail in Thunderbird again.

I am not sure at what point it stopped working. I don't remember what possible change could have triggered this on my end. Nor do I know if it happened with it specific upgrade to Thunderbird.

For the last few weeks, I occasionally open Thunderbird to access my gmail and it attempts to fetch my email from google but it's unable to authenticate. A Gmail authentication screen pops up but does not allow authentication. I input my email address I hit enter. It deletes my email input and prompts for my email again. It gives no error message and does not change screens. It does not prompt for the password. Nothing.

I'm not seeing any security issues presented with Google. So I'm not sure what's blocking this.

Asked by Cobalt TiNor 3 days ago

Last reply by david 3 days ago

How to navigate to a new account. It's a second account.

I have an account with Spectrum that I used for years. Now I've added a second Spectrum account, but I don't know how to navigate to it. I looked in Tools>Preferences … (read more)

I have an account with Spectrum that I used for years. Now I've added a second Spectrum account, but I don't know how to navigate to it. I looked in Tools>Preferences but didn't find anything there.

TIA for your help. SweetTasha

Asked by SweetTasha 3 days ago

Last reply by david 1 day ago

Font color in Thundebird Email

when I receive a typed Email, The print is not visible. I have tried going into preference to reset defaults, but the setting reverts to what was previously there. White … (read more)

when I receive a typed Email, The print is not visible. I have tried going into preference to reset defaults, but the setting reverts to what was previously there. White for color rather than black. Allan

Asked by adavids2 3 days ago

Last reply by david 3 days ago

Thunderbird moving an email from inbox to local folders with proton mail.

When deleting an email from inbox, proton mail deletes that email. When moving an email from inbox to local folders, proton mail fails to delete that email. The following… (read more)

When deleting an email from inbox, proton mail deletes that email. When moving an email from inbox to local folders, proton mail fails to delete that email. The following is from proton mail support: When you delete a message in Thunderbird, the message will be moved to the Trash folder on the ProtonMail account, this means the message is not permanently deleted, only moved to the Trash folder, and this works.

In the case of moving a message to a local folder, Thunderbird will attempt to permanently delete the message from the source folder (Inbox in your case), and since this is not a supported feature in ProtonMail, the message is retained in the All Mail folder only.

ProtonMail might support permanently deleting messages from folders in the future, however, at the moment we are not able to provide a timeline for when this might happen.

Any suggestions? Thank you.

Asked by ray83 3 days ago

Last reply by Matt 3 days ago

MS Exchange

I use Thunderbird and have a church email address running on MS Exchange. MS are telling me that because I use IMAP and ACTIVSYNC these will be switched of soon and my Ex… (read more)

I use Thunderbird and have a church email address running on MS Exchange. MS are telling me that because I use IMAP and ACTIVSYNC these will be switched of soon and my Exchange email will stop working. They are saying I should move to Outlook. I have no intention of doing this. What do I do? Thanks.

Asked by david606 4 days ago

Last reply by david 4 days ago

Unable to uninstall thunderbird,

'I have been trying to uninstall thunderbird. I tried the directions given me and it didn't work. I tried the windows 10 directions, it didn't work. what else do I have… (read more)

'I have been trying to uninstall thunderbird. I tried the directions given me and it didn't work. I tried the windows 10 directions, it didn't work. what else do I have to do before I can uninstall it? It has so much in it and I don't want to use it for my default email any longer and never did, but now I just want it off my computer completely.

Asked by SisterSusie 4 days ago

Last reply by david 4 days ago

Can't stop good mail from going into spam

I have about 9 emails linked with this program. Last week on one of the accounts about 98% of all my email is going into the junk folder. In all my accounts, even if I ma… (read more)

I have about 9 emails linked with this program.

Last week on one of the accounts about 98% of all my email is going into the junk folder.

In all my accounts, even if I mark it as not junk, they still go to junk

It would be nice if you could update the program to: if you mark an email not junk, or it is junk, the email is saved into your contacts folder or maybe a master folder and when email comes into the program it checks that email as sees it is marked as not junk and goes into the inbox. Something if it is junk goes to the junk folder. Maybe one little upgrade, you can set a sound file to an email address if you need to know if something was highly important that just came in.

Otherwise it is a good program.

Asked by usascottwright 4 days ago

Last reply by Matt 3 days ago

Mail Merge does not work in Thunderbird 91.9.0

I managed to successfully send a test mail merge message to myself, to 2 different emails. However, when I try to send the real message to 137 people, as soon as I hit "O… (read more)

I managed to successfully send a test mail merge message to myself, to 2 different emails. However, when I try to send the real message to 137 people, as soon as I hit "OK" to complete the mail merge, the progress box comes up and disappears in less than one second, without sending anything at all. I tried send later, send now, restarted Thunderbird - nothing works. Have you seen this problem before?

Thunderbird 91.9.0

Source: CSV Deliver Mode: Send Later Character set: windows-1252 (also tried UTF-8, it does not work either) Field Delimiter: , Text Delimiter: "

Asked by isi23 5 days ago

Last reply by Matt 3 days ago