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not receiving email

PLEASE CALL BY PHONE. Unable to receive my emails on [edited from public] @fairpoint.net. I'm NOT tech savvy so Please call me to walk me through fixing the problem. T… (read more)

PLEASE CALL BY PHONE. Unable to receive my emails on [edited from public] @fairpoint.net. I'm NOT tech savvy so Please call me to walk me through fixing the problem. Thank you.

Asked by sassersontrucking 7 hours ago

Last reply by Toad-Hall 6 hours ago

  • Solved

Thunderbird - forwarded messages

Having followed the instructions about adding tick boxes to my Account to allow signatures to appear in replies and forwarded messages the signatures do not appear after … (read more)

Having followed the instructions about adding tick boxes to my Account to allow signatures to appear in replies and forwarded messages the signatures do not appear after ensuring these tick boxes are ticked.

Asked by ajplap 14 hours ago

Answered by david 10 hours ago

  • Solved

Thunderbird Will Not Automatically Download Emails When I First Open It

Hello! Thunderbird has suddenly stopped automatically downloading email when I open the app initially. All my emails server settings are set as they always were, to check… (read more)

Hello!

Thunderbird has suddenly stopped automatically downloading email when I open the app initially. All my emails server settings are set as they always were, to check on start up, check every 10 minutes and automatically download new messages.

The only "change" I have made is to move all the 2019 emails on all my email accounts from their Inboxes to their respective ARCHIVES. Some of them had thousands of emails to move, but that all went smoothly.

I cannot remember exactly when the problem first started, but it could have been the next day. Otherwise no changes at all.

Get All New Messages still works as does checking for new emails every 10 minutes.

I am running Version 91.5.0, first offered to channel users on January 11, 2022.

I am on Windows 10 Build 19043

Thanks for any advice.

Peter

Asked by paf1 1 day ago

Answered by paf1 1 day ago

  • Solved

Emails not deleting from from client views

I have an email account on Linux in /var/spool/mail, mbox format. I have Thunderbird 91.4.1 on a different Linux host with POP access to the mbox. I have Thunderbird 91.5… (read more)

I have an email account on Linux in /var/spool/mail, mbox format. I have Thunderbird 91.4.1 on a different Linux host with POP access to the mbox. I have Thunderbird 91.5.0 on a Windows 10 host, also with access to the same mbox via POP. Both Thunderbird clients are set to "leave messages on server until I delete them." Both synchonize the inbox just fine.

The problem is deleting. If I delete an email on either the Linux or Windows Thunderbird (either DEL or SHFT-DEL), it does delete it from that Thunderbird's inbox, but it is still there on the other Thunderbird. I can even open the supposedly deleted message. Closing and restarting Thunderbird does not remove this message from the inbox. In both cases the message is deleted from the server, but persists in the inbox of the Tbird client which did not do the delete.

Cache is set to use 220MB.

Can I fix this behavior?

Asked by Mark Foley 1 day ago

Answered by david 1 day ago

  • Solved

Managing Thunderbird profiles

I inherited a thunderbird installation with 5 profiles set up. I went through all the old emails and salvaged what I needed, consolidating them under 2 profiles I need to… (read more)

I inherited a thunderbird installation with 5 profiles set up. I went through all the old emails and salvaged what I needed, consolidating them under 2 profiles I need to keep. How can I delete the other three profiles?

Asked by ortondebi 3 days ago

Answered by david 3 days ago

  • Solved

Recovered Emails

I am using Windows 10. Using data recovery software I have recovered some lost Mozilla Thunderbird emails on my hard disk. They each have very long letters and numbers as… (read more)

I am using Windows 10. Using data recovery software I have recovered some lost Mozilla Thunderbird emails on my hard disk. They each have very long letters and numbers as their ID. Eg:- (0b5a9684e…………). (0ffd267235…………) When I click on the recovered thunderbird files nothing happens. Can you tell me which Thunderbird folder to put them in so that i can view them with Thunderbird please? ….\$AppData$\Local\Profiles\…….. etc. Regards.

Asked by delboy275 3 days ago

Answered by Toad-Hall 3 days ago

  • Solved

Thunderbird Message Filters

Hi, My problem is:- Thunderbird filter on an address book not working with the "Additional Email" field only the "Email" field. Just to check I swapped the email addresse… (read more)

Hi, My problem is:- Thunderbird filter on an address book not working with the "Additional Email" field only the "Email" field.

Just to check I swapped the email addresses around between the Email and Additional Email and yes it still only filtered on the Email field. So how do I get it to filter using the Additional Email as well as the Email field.

My only work around is to split the entries into two and only use the main email field in the address book but surely the whole point of having an Additional Email field is to not have to make duplicates if the person has more than one email address.

Thanks Andy Using thunderbird v68.12.1

Asked by Andy T 4 days ago

Answered by Wayne Mery 3 days ago

  • Solved

Spam email from bogus .aol to my email

Now I have a question only you genius types can answer. I have been getting loads of spam email with bogus addresses from .aol accounts. They come straight into my regul… (read more)

Now I have a question only you genius types can answer. I have been getting loads of spam email with bogus addresses from .aol accounts. They come straight into my regular @gmail.com account but how do they get here? I figured out how to set a filter to stop this but am still concerned about this whole problem. See some of the addresses received in my ... @gmail account. I receive dozens of emails every day, all spam, all with a bogus .aol email address. My email is ... @gmail.com. I receive spam emails in this account sent to the following emails: ... @aol.com; ... @aol.com; ... @aol.com; ... @aol.com etc. etc. etc. HOW DO THESE EMAILS EVEN GET INTO MY MAIL? Marlys



emails edited from public and search/spam bots view on this community forum.

Asked by kosel.solutions 4 days ago

Answered by david 4 days ago

  • Solved

File > New > Saved Search is missing

Saved Search is no longer showing up under File > New, on the current version of TB (91.5.0 64-bit), on Windows 10. Is that just me, or was it removed? I can still cre… (read more)

Saved Search is no longer showing up under File > New, on the current version of TB (91.5.0 64-bit), on Windows 10. Is that just me, or was it removed? I can still create a saved search via Edit > Find, but that is more convoluted.

Asked by libcub1 4 days ago

Answered by sfhowes 4 days ago

  • Solved

LOCAL FOLDERS location

Hello. I need help to configure my tool in French. Further to the installation of a new system disk I am not anymore able to find my LOCAL FOLDERS. Who can explain to me … (read more)

Hello. I need help to configure my tool in French. Further to the installation of a new system disk I am not anymore able to find my LOCAL FOLDERS. Who can explain to me where they could be? Thanks

Asked by metge.sylvain 4 days ago

Answered by christ1 4 days ago

  • Solved

How do I set which email account (in thunderbird) gets used as the From address when I invoke Email Link in Firefox

I have four email accounts in Thunderbird. The top one and default as listed in the Folders side panel is sdean@sdean.net. When, in FFx, I invoke Email Link from the Fi… (read more)

I have four email accounts in Thunderbird. The top one and default as listed in the Folders side panel is sdean@sdean.net. When, in FFx, I invoke Email Link from the File Menu, I end up with the second listed as the From address in the Tbird email composition window that pops up. How do I configure Tbird so that sdean.net gets used and is the default.

Asked by sdean7855 4 days ago

Answered by david 4 days ago

  • Solved

Thunderbird 91.5.0 Scroll bar issue

I'm having trouble in Thunderbird with scrolling through an open email window. Whether I've double clicked an email message to open in a new window or if I have an email … (read more)

I'm having trouble in Thunderbird with scrolling through an open email window. Whether I've double clicked an email message to open in a new window or if I have an email up in the 3 way split screen (Folders/Message List/Selected Email Message), once I move off of the opened email I lose the right scroll bar. It doesn't reappear when I hover over the email scroll area or anywhere in the email message. The only way to get it back is by clicking to another email and then clicking back to that previous email or if I manually scrub through the email message and force it to scroll the scroll bar reappears. The scroll bar also doesn't stay up for very long after I've moved off the scroll bar. This also happens in the Preferences and Settings windows, basically any window that has scrolling anywhere in the program. Please advise. Thank you.

Asked by nick152 4 days ago

Answered by sfhowes 4 days ago

  • Solved

Microsoft exchange now requiring multi-factor authentication for Thunderbird

I have my email and domains with GoDaddy. Today they sent email that email client - I use TB - has to be changed to support Exchange. Their support page says I can con… (read more)

I have my email and domains with GoDaddy. Today they sent email that email client - I use TB - has to be changed to support Exchange. Their support page says I can continue to use POP or IMAP if TB supports multi-factor authentication (MFA). Does TB do this, and if so how should the server, ports, etc be set? The last post I found for Exchange is from 2019 and doesn't address this. Thanks

Asked by joel52 5 days ago

Answered by david 5 days ago

  • Solved

Odd problem with outgoing Thunderbird messages

Thunderbird email seems to send incomplete emails. If I am working on an email, if I check my "inbox" I find a partially completed email I am still composing has been sen… (read more)

Thunderbird email seems to send incomplete emails. If I am working on an email, if I check my "inbox" I find a partially completed email I am still composing has been sent before I finish it. How does this happen?

Asked by randy.tietz 5 days ago

Answered by sfhowes 5 days ago

  • Solved

Thunderbird login problem

Thunderbird was working fine for a few years.It just asked for my password.I entered my AOL/Verizon web password and it would not accept it after many Tbird restarts and … (read more)

Thunderbird was working fine for a few years.It just asked for my password.I entered my AOL/Verizon web password and it would not accept it after many Tbird restarts and computer reboots.I changed it on webmail to be sure and the pw shows in Thunderbird security but I cannot send or receive mail in TB.I followed all methids I see online but am stuck.Thanks for any help you can give me.Macbook 10.14.6.Tbird 91.5.0

Asked by hpete 5 days ago

Answered by david 5 days ago

  • Solved

Thunderbird

There may or may not be someone who remembers the email software called Virtual Access, an unrelated precursor to Thunderbird. I still use it as my primary email software… (read more)

There may or may not be someone who remembers the email software called Virtual Access, an unrelated precursor to Thunderbird. I still use it as my primary email software, as does my company but its primary flaw is that it isn't truly compatible with HTML. It's great strength is the way it can manage emails. Thunderbird is almost as good but lacks the ability to move and re-thread an email, provided the email to be re-threaded is new than the one to which you want to thread it to. I also find Virtual Access email Rules (or Filters as Thunderbird calls them) easier to create and maintain. I have run Thunderbird in parallel but with HTML now taken for granted, need to change to Thunderbird both at home and at work.

I am looking for someone, on a daily fee basis, to help me in this transition. It is not something that can be done remotely as I need to show what Virtual Access can do and how best to get Thunderbird to work as close as possible to the way Virtual Access does. We are based in Aylesbury and Milton Keynes (UK). Thanks, Jonathon Whaley

Asked by Jonathon 6 days ago

Answered by david 1 day ago

  • Solved

[TRYCREATE] No folder [Gmail]/Bin (Failure)

I have had two Gmail accounts in Thunderbird forever. Both were connected at the same time, using the same imap settings and both have worked for years without issue. All… (read more)

I have had two Gmail accounts in Thunderbird forever. Both were connected at the same time, using the same imap settings and both have worked for years without issue. All of a sudden, one of my two accounts no longer wants to delete eMails. I get the following error:

► The current operation on 'Inbox' did not succeed. The mail server for account ********@gmail.com responded: [TRYCREATE] No folder [Gmail]/Bin (Failure) ◄

The *only* difference (and I've even checked all advanced settings) between the functioning one and the failing one is the one that fails has "Bin" and the functioning one has "Trash". When I go up to Gmail online I can delete the messages there without issue and they subsequently disappear from Thunderbird.

There doesn't seem to be any option to reset or change folder names. Obviously, Gmail suddenly decided to force the name "Trash" rather than "Bin" but Thunderbird doesn't allow me to change the name and there doesn't seem to be any "Refresh" function anywhere to fix this.

Asked by Lucster 6 days ago

Answered by Matt 6 days ago

  • Solved

inbox

Need to have mail listed by arrival date and rime

Asked by Grrant 6 days ago

Answered by Matt 6 days ago