Showing questions tagged: Show all questions
  • Archived

How do I change the view to something I stumbled across in firefox that I can't replicate, foind any help on, attach a picture to show you or contact you about.

Really, really bad support. have been at this for 20 mins . . . just spinning my wheels. And it does not help that your support function does not include ability to sen… (read more)

Really, really bad support. have been at this for 20 mins . . . just spinning my wheels. And it does not help that your support function does not include ability to send pictures or files. Here's a work - around . . . go to https://dl.dropboxusercontent.com/u/64948069/Screen%20Shot%202014-03-24%20at%203.50.09%20PM.png and let me know how I can recreate this display of a string of messages? ul.

I can't seem to do it, and as mentioned, support is not helpf

Asked by devanson 7 years ago

Last reply by Matt 7 years ago

  • Archived

remove "Return-path", etc. from forwarded messages & repy messages

"Return-path" through "Authentication-results" (6 total extra headings) appears after "Subject, From, Date, To" lines in all forwarded mail. and reply mailed messages H… (read more)

"Return-path" through "Authentication-results" (6 total extra headings) appears after "Subject, From, Date, To" lines in all forwarded mail. and reply mailed messages How do I stop that from happening?

Asked by hazzanrick 7 years ago

Last reply by the-edmeister 7 years ago

  • Archived

Using LDAP server for autocomplete, need a way to make it use the "displayName" attribute as the name instead of whatever field it is currently using (CN?)

I'm using an Active Directory server for lookups in Thunderbird (in Preference/Composition/Edit Directories). When addressing a new message, when it finds a match as a ty… (read more)

I'm using an Active Directory server for lookups in Thunderbird (in Preference/Composition/Edit Directories).

When addressing a new message, when it finds a match as a type it fills in the information with the template "CN <primary address>". I'd like it to use "displayName <primary address>".

I've tried setting the following, but they don't seem to have any effect ldap_2.servers.<dirname>.DisplayName ldap_2.servers.<dirname>.nameFormat ldap_2.servers.<dirname>.commentFormat

Any ideas?

Asked by nowakca 7 years ago

Last reply by guigs 7 years ago

  • Solved
  • Archived

I accidently deleted a folder, is there any way to get back the emails I deleted?

It was a folder labeled important that just kept growing. I deleted all the files and when I went back to my inbox, almost everything was gone including important pendin… (read more)

It was a folder labeled important that just kept growing. I deleted all the files and when I went back to my inbox, almost everything was gone including important pending work emails.

Asked by markatjcra1 6 years ago

Answered by Toad-Hall 6 years ago

  • Archived

why did my messages disappear when i moved them to a new folder?

I created some new folders and when I moved emails to those folders they disappeared -- said it "failed" -- even though the mail account is working fine, getting messages… (read more)

I created some new folders and when I moved emails to those folders they disappeared -- said it "failed" -- even though the mail account is working fine, getting messages, sending, etc.

the folder system seems to get hung up now. used to work fine.

also, i want to retrieve my old emails from my back up external hard drive but i need to know where they are stored.

thanks for any help.

Asked by lorimoz 6 years ago

Last reply by the-edmeister 6 years ago

  • Archived

Would the latest Java and Flash updates break Thunderbird?

I have an iMac 2011 with OSX 10.11 (El Capitan) just installed. Also updated Thunderbird to 38.3 today. Received a message on Firefox that Java was out of date and requir… (read more)

I have an iMac 2011 with OSX 10.11 (El Capitan) just installed. Also updated Thunderbird to 38.3 today. Received a message on Firefox that Java was out of date and required updating. Did that (now Java 8 update 60), also installed updated Java Runtime update (used for LibreOffice). Tonight, when starting Thunderbird, it did not show folders in sidebar, and after getting new mail, I could not access message window (see image). The following came up in the error console:

Timestamp: 2015-10-01 23:06:17 Warning: JavaScript 1.7's let blocks are deprecated Source File: resource://gre/modules/addons/XPIProvider.jsm -> jar:file:///Library/Application%20Support/Mozilla/Extensions/%7B3550f703-e582-4d05-9a08-453d09bdfdc6%7D/%7B4DEE6D6E-7C4F-11E3-AF87-C02D6288709B%7D.xpi!/bootstrap.js Line: 92

Timestamp: 2015-10-01 23:06:20 Warning: Use of Mutation Events is deprecated. Use MutationObserver instead. Source File: chrome://calendar/content/widgets/calendar-widgets.xml Line: 496

Timestamp: 2015-10-01 23:06:20 Error: NS_ERROR_NOT_INITIALIZED: Component returned failure code: 0xc1f30001 (NS_ERROR_NOT_INITIALIZED) [nsIMsgFolder.compareSortKeys] Source File: chrome://messenger/content/folderPane.js Line: 2783

Could not read chrome manifest 'file:///Applications/Thunderbird.app/Contents/Resources/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D/chrome.manifest'. (This was in console 4 times with variations)

Asked by MAP048 6 years ago

Last reply by MAP048 6 years ago

  • Archived

All of a sudden, Thunderbird stopped connecting to one of my servers. My server is fine as I can reach it using mac mail and it is current. I have enclosed a screenshot of typical error messages.

I am using IMAP so the last question above does not apply. I hope the error reports can shed some light on the issue. i have appreciated using irefox and Thunderbird for… (read more)

I am using IMAP so the last question above does not apply.

I hope the error reports can shed some light on the issue. i have appreciated using irefox and Thunderbird for many years, and this is the first glitch that has occurred.

Asked by Forbes Dewey 5 years ago

Last reply by Matt 5 years ago

  • Archived

IMAP at work to read, POP3 at home so TB will add mails to my archive?

Using TB on Macs, one at work, one at home (plus iPhone plus iPad). Have been using POP3 since the beginning of time, using various strategies to make sure I'm using the … (read more)

Using TB on Macs, one at work, one at home (plus iPhone plus iPad). Have been using POP3 since the beginning of time, using various strategies to make sure I'm using the same TB profile on whichever machine I'm using.

Can I do this: keep using POP at home (with "Leave mails on server" set) so that TB brings all the mail to my local machine, and then setup TB at work to use IMAP to look at my three email addresses?

I'm hoping this would make the work machine act like the iPhone and iPad: I can read mail on them, I can delete mail from the server, or just leave it, and then eventually when I get to the home machine, it gets downloaded into my TB profile to stay.

Asked by Casals 5 years ago

Last reply by amanchesterman 5 years ago

  • Archived

an image from my computer appears in the banner at the top of every email created using one particular email account

My wife has 2 accounts set up in Thunderbird. When she creates an mail from one of the those accounts, an photo that we have previously taken and stored somewhere on her … (read more)

My wife has 2 accounts set up in Thunderbird. When she creates an mail from one of the those accounts, an photo that we have previously taken and stored somewhere on her computer (always the same image) is added to the top right-hand side of the address banner of every email she either creates or forwards on. It is very frustrating as we can't see how it has been added. It only happens on one of her accounts.

It isn't a signature image because it is in the address/contact section at the top of the email and NOT in the email body. I've been through all the customising of the emails and there's nothing to indicate what has been done to add an image. It is an image that wqe have taken and saved on the computer because it's from our balcony.

Hopefully someone can solve this puzzle as my wife has been asking me to sort it out for a couple of years now and I've finally given up.

Asked by yofruity 5 years ago

Last reply by yofruity 5 years ago

  • Solved
  • Archived

Profile Deleted - Thunderbird Wont Open

Moving over a profile to a new computer, I deleted the old profile and now thunderbird will not open even when reinstalling it. This is a brand new iMac and for some reas… (read more)

Moving over a profile to a new computer, I deleted the old profile and now thunderbird will not open even when reinstalling it.

This is a brand new iMac and for some reason the folders created on my last machine to find the Thunderbird folder in the Library directory isn't there, so there's no where for me to fix this problem.

I tried uninstalling and reinstalling Thunderbird but nothing is working to get the path recreated so I can place my previous profile, or any profile for that matter.

Any help is greatly appreciated!

Asked by flintcitytshirts 5 years ago

Answered by christ1 5 years ago

  • Archived

How can I keep my Font Sizes & Font Colors separate from Email & Chat?

How can I keep my Font Size & Font Colors separate from my emails & chat? For e.g. Email: Regular size of font with black font. Chat: Bigger Size of Font with a d… (read more)

How can I keep my Font Size & Font Colors separate from my emails & chat?

For e.g.

Email: Regular size of font with black font.

Chat: Bigger Size of Font with a darker red font.

I am using a Mac.

Asked by jsismyrock 5 years ago

Last reply by amanchesterman 5 years ago

  • Solved
  • Archived

can't connect to server when copying to sent folder

I have at least three computers accessing my email account using Thunderbird. Settings on all three exactly the same. But one computer no longer copies emails to sent fo… (read more)

I have at least three computers accessing my email account using Thunderbird. Settings on all three exactly the same. But one computer no longer copies emails to sent folder upon sending. Times out on server. This is true no matter what folder I try to save sent copies in and whether or not virus protection is on. Have totally reinstalled TB and created an entirely new profile. I'm stumped.

Asked by HarkRScott 5 years ago

Answered by Zenos 5 years ago

  • Archived

Sudden multiple problems with Thunderbird.

Pop-up windows for settings are too short and have no scroll bar, so options cannot be seen. This and other problems suddenly have shown up today. Perhaps it is malware.… (read more)

Pop-up windows for settings are too short and have no scroll bar, so options cannot be seen. This and other problems suddenly have shown up today. Perhaps it is malware. Should I re-install Thunderbird? Now I can't even find anything to click to send this F$$%ing message.


Asked by SolidLight 5 years ago

Last reply by SolidLight 5 years ago

  • Archived

Images from remote content not laoding in emails

The error message i get is; There was a problem including the file leaf_signature.png in the message. Would you like to continue sending the message without this file? Th… (read more)

The error message i get is;

There was a problem including the file leaf_signature.png in the message. Would you like to continue sending the message without this file?

This has only just started to happen. They were loading up until a few days ago.

I have checked the route to the server and they are all in the correct location, and it is frustrating not to find the problem.

Any help would be appreciated.

Asked by neil0567 5 years ago

Last reply by christ1 5 years ago

  • Archived

Thunderbird is not updating automatically on Mac

Thunderbird is not updating automatically. Is there some way getting to update? If not, how do I do it manually? I have TB 31.0 running on Mac OS 10.11.3. I want to up… (read more)

Thunderbird is not updating automatically. Is there some way getting to update? If not, how do I do it manually? I have TB 31.0 running on Mac OS 10.11.3. I want to update to TB 38.7.0. I've downloaded the DMG. Can I just run it and install it, or do I need to uninstall 31.0 first? Thanks

Asked by armstrong360 5 years ago

Last reply by Matt 5 years ago

  • Solved
  • Archived

"use IDLE command" setting missing in TB45

Hi, I have the latest beta installed (TB 45). There used to be a setting for accounts under Settings --> Server Settings --> Advanced... called "Use IDLE command if… (read more)

Hi,

I have the latest beta installed (TB 45).

There used to be a setting for accounts under Settings --> Server Settings --> Advanced... called "Use IDLE command if the server supports it" which was handy to have unchecked if I only wanted TB to check my Inbox rather than all my folders. It seems to have disppeared from TB 45... does anyone know why or if there's a Config Editor way to replicate that functionality?

Asked by joeyconnick 5 years ago

Answered by Wayne Mery 5 years ago

  • Archived

Search Folders keep disappearing

It is possible to create search folders by clicking the "Save as Search Folder" after doing a search. But after a few weeks, suddenly it will transform into a standard fo… (read more)

It is possible to create search folders by clicking the "Save as Search Folder" after doing a search. But after a few weeks, suddenly it will transform into a standard folder and folder will be empty. How do I stop it doing that? I have to then delete the folder and re-make it. So this makes search-folders unusable in the long term.

Mac OSX 10.11 Thunderbird 38.4.0 (but it has been happening for more than a year on various Thunderbird versions.)

Asked by thisusernameisalreadytaken 5 years ago

Last reply by Wayne Mery 5 years ago

  • Archived

email not coming through in current time

My email for the past week is not coming through for hours and then suddenly a bunch will come through at once. Sometimes I have to restart Thunderbird and other times it… (read more)

My email for the past week is not coming through for hours and then suddenly a bunch will come through at once. Sometimes I have to restart Thunderbird and other times it will just suddenly come through at once.

Appreciate the help. Rena

Asked by fatcatgraphics 5 years ago

Last reply by Michal Stanke 5 years ago