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Upgrade to Thunderbird 91.2. Send and Receive do not work

I've upgraded to Thunderbird ver. 91.2 and now whenever I return an email the send button is greyed out. Then when I attempt to write an email the send button is highligh… (read more)

I've upgraded to Thunderbird ver. 91.2 and now whenever I return an email the send button is greyed out. Then when I attempt to write an email the send button is highlighted but clicking on it does nothing.

Emails are recieved OK.

I have checked with other email clients (Apple iOS) and they work well and there have been no changes to the SMTP server or password settings.

This is the first time I've experienced a problem with an upgrade in the last 10+ years!!!

Can someone advise a solution?

Regards Frank

Asked by Frankie 5 days ago

"Send" button no longer works 91.2.0

Since upgrading to 91.2.0, the "Send" button no longer does anything. Cntl-Enter has no effect. No error messages are displayed, and the "Write" window remains. Worked fi… (read more)

Since upgrading to 91.2.0, the "Send" button no longer does anything. Cntl-Enter has no effect. No error messages are displayed, and the "Write" window remains. Worked fine on earlier versions.

Asked by BlueForces 5 days ago

Last reply by rustyconc 4 days ago

printing attachments within TB produces "low memory to print" . Attachment will print if saved as......

printing attachments within TB produces "low memory to print" . Attachment will print if saved to any other program. Tried another printer with same result. Reinstalled T… (read more)

printing attachments within TB produces "low memory to print" . Attachment will print if saved to any other program. Tried another printer with same result. Reinstalled TB with same result. Used cable instead of WIFI, same result.

Asked by joe171 5 days ago

Is there a Thunderbird tech support phone number I can call?

Is there a Thunderbird tech support phone number I can call? Thunderbird suddenly won't send email today and my life is shut down. My email provider tells me it a Thunde… (read more)

Is there a Thunderbird tech support phone number I can call?

Thunderbird suddenly won't send email today and my life is shut down. My email provider tells me it a Thunderbird problem. I'm desperate. Please help.

Asked by tedhine 4 months ago

Last reply by lhinz 4 days ago

Upgraded to 91.2.1 - preferences freezes

Upgraded to version 91.2.1 from an earlier version today and on both my computers launching the preferences from the tools menu causes thunderbird to freeze and then I ha… (read more)

Upgraded to version 91.2.1 from an earlier version today and on both my computers launching the preferences from the tools menu causes thunderbird to freeze and then I have to end the process. Is this a known issue as it's happened to me on two separate Windows versions (10 and 11)?

Asked by StephenCWLL 15 hours ago

Last reply by sfhowes 14 hours ago

Thunderbird inbox scrolling speed is too fast (91.2.1)

Since recent updates (I'm on 91.2.1 32 bit) the gesture-scrolling (two finger drag) with my Windows 10 laptop's touchpad is much faster than before, and I'm finding it to… (read more)

Since recent updates (I'm on 91.2.1 32 bit) the gesture-scrolling (two finger drag) with my Windows 10 laptop's touchpad is much faster than before, and I'm finding it too fast to control. If this is an intentional change, can it be toggled off?

Asked by s.i.m.emg 15 hours ago

  • Solved

Thunderbird 91.2.1 32-bit, preferences tab hangs, crashes

The latest Thunderbird works fine - until I open the Preferences tab, when it hangs, hogs a processor core, and allocates all available memory until crashing. Other tabs… (read more)

The latest Thunderbird works fine - until I open the Preferences tab, when it hangs, hogs a processor core, and allocates all available memory until crashing. Other tabs (calendar, add-ons, messages, release notes) all work OK.

Asked by graham64 15 hours ago

Answered by sfhowes 14 hours ago

Crashing

Have noticed a lot of crashes since 94.0b4. This just started since the update. Lots of issues updating large mailboxes, also appears that mail may be downloading more th… (read more)

Have noticed a lot of crashes since 94.0b4. This just started since the update. Lots of issues updating large mailboxes, also appears that mail may be downloading more than once. Updates and mail checks seem slow. Activity manager shows lots of pauses and waits. Anyone else see this?

Asked by Jim Scharf Sr. 17 hours ago

Delay in populating the program upon opening it up since new update.

Thunderbird has always been quick on loading in my Win7 desktop. Since the last update (appx 10/16/21), it now takes about 8-15 seconds for the "frames" of the program to… (read more)

Thunderbird has always been quick on loading in my Win7 desktop. Since the last update (appx 10/16/21), it now takes about 8-15 seconds for the "frames" of the program to fill in. Until then, there is nothing but blank panes. It doesn't matter if I reboot or (repeatedly) close and reopen the program. Only while it is working up to populating, does the top says "Not Responding". Seems like T-Bird and Windows aren't playing nice anymore? No other issues.

I now have v91.2.1 (32-bit).

Thanks, Lar

Asked by Larbo 1 day ago

Last reply by sfhowes 14 hours ago

Thunderbird receiving repeat emails from gmail account plus normal password vs oauth

I had been getting the username and password unrecognized from my gmail account. So I switched from normal password to oauth but now I am getting 300-400 emails every tim… (read more)

I had been getting the username and password unrecognized from my gmail account. So I switched from normal password to oauth but now I am getting 300-400 emails every time I log on and they're all emails I received in 2014 and 2015. Thunderbird never downloads the new mail I have waiting in my gmail account (I use pop).

I'd prefer to go back to normal password to stop getting all these repeat emails from years past but np will not work. How do I stop the old emails and start getting the new ones waiting to be downloaded?

I know these have been brought up from other users but individually. I'm not seeing issues when transferring from np to oauth like I'm experiencing. Thanks for any help.

Asked by djholter 1 day ago

Last reply by djholter 3 hours ago

  • Solved

Expands all folders on startup

Hello, A few weeks ago the "sort folders" add-on stopped working. What seems to be around the same time, upon startup Thunderbird expands all the folders. I have disable… (read more)

Hello, A few weeks ago the "sort folders" add-on stopped working. What seems to be around the same time, upon startup Thunderbird expands all the folders. I have disabled all the add ons - Manually sort and ExQuilla for Exchange are the only ones I use. ExQuilla is still running.

I have closed the folders, then Thunderbird, then gone into the profile folder and deleted the Pancea.dat folder (there was just the one). Upon startup again - all the folders are expanded.

I've read though the MozillaZine forum and didn't find any help there. (http://forums.mozillazine.org/viewtopic.php?f=39&t=520331).

Any suggestions would be much appreciated.

Asked by AyTifosi 1 day ago

Answered by AyTifosi 1 day ago

S/MIME digitally signed emails sent from Thunderbird showing as "There are problems with the signature" after v91

Hello - I upgraded from TB 78 to 91 a couple weeks ago, and my boss just let me know today that in Outlook, which most of my coworkers use, my digitally signed emails are… (read more)

Hello - I upgraded from TB 78 to 91 a couple weeks ago, and my boss just let me know today that in Outlook, which most of my coworkers use, my digitally signed emails are showing the error "There are problems with the signature" for all of my emails since the upgrade to v91. Specifically digging into the Outlook error shows:

"Error: The message contents may have been altered. Signed by heise@wisc.edu using RSA/SHA256 at 9:15:07 AM 2021-10-22."

I did not change my certificate, and emails sent using Nine (Android email client) and Outlook show up as fine. It's the same problem that this user describes here from several months ago.

https://old.reddit.com/r/Thunderbird/comments/p66eb1/smime_broken_in_tb_91/

I'm on version 91.2.1

Asked by zach.heise 1 day ago

Last reply by Matt 20 hours ago

Problems with Version 93.0 update

Have experienced a myriad of problems since the 93.0 update. Have checked Comcast server settings and they all are correct. 1. Randomly, I get a panel asking to enter my… (read more)

Have experienced a myriad of problems since the 93.0 update. Have checked Comcast server settings and they all are correct.

1. Randomly, I get a panel asking to enter my Comcast password when downloading messages . Have entered it and messages load. According to community support, once put in, it is saved and re-entering will not be necessary. 2. When sending messages, the "sending message" panel appears. Sometimes in sends, and sometimes it just stalls showing no progress or goes to 100% and stalls. The 100% stalled message does no show up in my SENT folder. If I keep retrying, eventually, the message is sent. 3. When mp4 files are attached and clicked on to open, the "What should Thunderbird do with this file" panel appears and the "open" option is clicked. Thunderbird then locks up for about 30 seconds and a "server execution failed" message appears. I can play these mp4 files on the comcast email web site.

Have been using Thunderbird for years and have had no problems. Can't find a solution for any of these on the "ask the community" support.

Asked by keno940 1 day ago

Last reply by AgnesRM 1 day ago

Deleting email messages causes crash

When I try to highlight a range of messages, Thunderbird crashes. For example, if I highlight an email, then click Shift, then click the end of the range of emails I want… (read more)

When I try to highlight a range of messages, Thunderbird crashes. For example, if I highlight an email, then click Shift, then click the end of the range of emails I want to highlight, Thunderbird used to highlight the entire range. With the update I received today (10/22/2021), though, as soon as I click on the last element of the range, Thunderbird crashes.

Asked by peavy 1 day ago

Last reply by sfhowes 1 day ago

Outgoing arrow on received mails from another account but all in Thuderbird

Hello, I have a strange problem. Background: I have Thunderbird 91.2.1 on Mac OS 10.13.6 I have 11 different accounts configured in my TB. Couple of days ago I had an iss… (read more)

Hello,

I have a strange problem. Background: I have Thunderbird 91.2.1 on Mac OS 10.13.6 I have 11 different accounts configured in my TB.

Couple of days ago I had an issue with one of them. Migrating from 1 server to another one I needed to recover my mails - Old server not accessible anymore. After different tentative I finally managed to recover those mail. The main is I restored my profile from 17 Oct and the mail folder too. Once alright I put back the profile file from today. Not sure if this is coming from the profile file...

Now when I'm sending emails between accounts within TB (different domains like gmail, hotmail, private) I have one outgoing arrow on the mail on the receiver account.

I am adding 3 print screen for 3 accounts for email sent between them.

Thank you for your help

Asked by lotta_fabrizio 1 day ago

Last reply by Stans 23 hours ago

Why does tb 90+ crash all the time in Windows 10 (meaning open TB, 1 minute later crashed)

Why does tb 90+ crash all the time in Windows 10 (meaning open TB, 1 minute later crashed) I reverting to 78 cured the issue instantly I had installed 78 initially - then… (read more)

Why does tb 90+ crash all the time in Windows 10 (meaning open TB, 1 minute later crashed) I reverting to 78 cured the issue instantly

I had installed 78 initially - then automated updates occurred and crashing started. Then the latest few upgrades in October resulted in continuous crashing - almost immediately after opening. For days I couldn't write messages. Receiving often ok because the messages came in fast enough. I used my Android phone in duplicate.

I finally went back to 78.x (the last one) and with the very helpful comments about how to use -p opened the profile with my 20 years of emails and 4 accounts successfully but no address book which is a nuisance (I will follow those instructions in due course). No crash in 2 days.

So, what is doing this in the 90+ revisions. I have a i7/much RAM, desktop.

Thanks for any help getting the 91+ revisions to work .

Asked by Martin 1 day ago

Last reply by sfhowes 1 day ago

Thunderbird crashes

Thunderbird on two machines - lenovo and toshiba - both Win 10 64bit updated - problem began on both machines after the latest Thunderbird update - constant hangs and cra… (read more)

Thunderbird on two machines - lenovo and toshiba - both Win 10 64bit updated - problem began on both machines after the latest Thunderbird update - constant hangs and crashes Background mail notifications interrupt current program use, as well

Asked by Ali 1 day ago

Last reply by sfhowes 1 day ago

Thunderbird spends an hour downloading every time I start it

I have just set up thunderbird on ubuntu 20.04 to use my work exchange server (that also needs OAuth 2 and MFA). It set up ok but I have two problems. a) After spending … (read more)

I have just set up thunderbird on ubuntu 20.04 to use my work exchange server (that also needs OAuth 2 and MFA). It set up ok but I have two problems.

a) After spending an hour or so downloading and synchronising it had downloaded all my mail folders correctly. But it doesn't seem to give me any new emails when they arrive. b) I quit thunderbird and restarted. It is now spending another hour downloading and synchronising although it has now got my new emails that arrived since I first installed it.

I don't know if it matters but in the xterm I started thunderbird from there are a lot of messages including "console.warn: Lightning: No unique email address for lookup!" and "console.warn: Lightning: Parsing failed for parts of the item (while this is considered to be a minor issue, we continue processing the item): " which appears repeatedly.

Asked by lesshaste 1 day ago

Thunderbird Version 94.0b4 Overloads CPU

Yesterday 94.0b4 update was installed and the CPU has 20%-30% constant utilization, the laptop works slowly, it is hot and blows air all the time. Will this be fixed anyt… (read more)

Yesterday 94.0b4 update was installed and the CPU has 20%-30% constant utilization, the laptop works slowly, it is hot and blows air all the time.

Will this be fixed anytime soon?

How do I revert back to 94.0b3?

Asked by amd_radeon 1 day ago

Last reply by Matt 20 hours ago