Thunderbird Support Forum

Still having the message-grouping issue: https://support.mozilla.org/en-US/questions/1385113

The dirty workaround worked for some weeks but now again Thunderbird has this really annoying behavior. This makes Thunderbird even more annoying than Outlook.

Any progress on this? Will the setting be permanently saved in the future? And will it be easy accessible in the menu? Any chance this can be disabled by default? Looks like only 3 people in the whole world use this...and 8 billion people have to deal with this trouble.

I run Thunderbird on 7 machines - both on linux and Windows...and this behavior really made it unusable. I really got into trouble since I didn't find messages through this behavior. Even I've overseen messages through this behavior. And when searching older messages, you can't sort them by date properly, since it's no straight timeline anymore... I really can't understand why this ever happened to Thunderbird, which was one (probably THE) best mailclients for more than 15 years now. But so its nearly completly useless and wastes time (and energy) every time for millions of users :(

I need someone here to please help me with resetting my Thunderbird email Version 102.9.0 (64 Bits). The Settings are messed up and I don't know how to reset them! You can contact me at my two email addresses [emails removed from public forum] Thank you in advance for helping me!!! Carl

Hi, I've just spoken with Apple Care and described to them my problem. When I want to share a Pages document, I have different options but none of them is via a Thunderbird email. In "extensions", the box "Thunderbird" is not even clickable (see picture attached). Two professionals tried to fix my problem but eventually said that the issue seems to come from Thunderbird and not from Apple. Hence my question: how can I be allowed to share a Pages document in a Thunderbird email smoothly, without having to go the other way around (new e-mail -> attach doc -> Pages doc)?

Thanks in advance for your support.

Best,

Flora

What does repair folder actually do?

A search online gets answers like 'it rebuilds the index', but that's not very explanatory. Does it recreate the index by looking at the folder contents or by going back to the server and downloading emails again?

After a couple of odd things happening (emails appearing in the web version of Gmail, but not in my Thunderbird Inbox), I decided to repair my Inbox. It's an IMAP account with Gmail, and has got over 700 messages in it (yes I know, time for a clear out...).

Thunderbird went slow for quite a long time (like half an hour at least), and messages kept flashing up in the status bar at the bottom saying stuff like "Downloading message 237 of 700". When clicking on messages with large attachments, while the repair was apparently still underway, the messages took some time to load, though they seem to be about normal now.

Was it really downloading emails? I ask, because I have some archive folders MUCH bigger than the Inbox, and would like to know what to expect if I have to repair other folders.

For info: Thunderbird 91.11.0 (64-bit) running under Linux Mint 19.1

I posted a few days ago that all but the essential IMAP folders shared with Thunderbird (via Apple IMAP) had disappeared.

No one responded, OK, I'll try some stuff.

So I created new folders in Thunderbird, then when the showed on Apple, copied from one folder to the new one.

But when Thunderbird shuts down and restarts, even the newly created folders disappear.

Something is very wrong with this new release!

David

In the new Thunderbird 112.0 Beta 3, I can't scroll through my Message Filters.

If I click on Tools, then Message Filters, then select the pull down (Filter for:) and select Local Folders, I get no scroll bar. Since the first filter is selected, I can scroll with the arrow keys, BUT, the list does not move at all.

It is list the window is the full size of the list. Shrinking the window down and maximizing it makes no difference.

Any ideas?

Somehow the option for line-spacing has changed itself in this most recent 102.6.1 "update". The Messages listing display format in the Inbox (and all other folders) was like this until recently:

Local Folders

  Inbox
  Message 1
  Message 2
  Message 3
  Message 4

Message spacing now:

Local Folders

  Inbox
  Message 1

  Message 2

  Message 3

  Message 4

Help! Thanks to anyone who could suggest a solution.

Suddenly getting error message "Unable to connect to your IMAP server. You may have exceeded maximum connections to this server. Use Advanced IMAP server settings to reduce the number of cached connections" I am on the lastest

Thunderbird version  I changed the cached connections number from 5 to 1. I turned off all devices and waited overnight. Still getting the unable to connect message today.

I keep getting the message about to many server settings open. I have reduced the number to and the problem still persists, and I cannot receive any emails. What needs to be done?

Hi

All of a sudden Thuderbird is unable to find one of my email servers. One day it worked. The next day it stopped receiving emails. So I deleted the account and tried to add it again, but now Thunderbird can't find it.

The settings didn't change and the email account continues to work without trouble with Bluemail on my Android phone. There is no problem with the other email account on Thunderbird, which is through a different provider.

The settings are entered correctly as described by mail.com and as seen in attached screenshot. Email address entered correctly. Password entered correctly.

Please help.

A while back an upgrade to Thunder bird messed up all my filters/folders: for some reason the folders were not found when an email matched a filter and that rule was then disabled. That seemed to be fixed by exiting and restarting Thunderbird and then I manually reran the filters to move the emails from the inboxes to the proper folder. But a few weeks ago I noticed that all emails that match filters are being duplicated some even triplicated and quadrupled in the folders, they are all marked as new/unread and they all have the exact same time. On further inspection I'm finding even old emails in some of these folders are being duplicated if the email was not opened and still marked new. OK I have to revise my statement not just new emails in the filtered folders but all folders even the Inbox is duplicated. I'm running win 11 with 22H update and Thunderbird 102.3.3 (64-bit)

One of my end users' inbox shows dates of recent emails as received in 2001. The headers show the correct date. I'm attaching an image of a snippet of his inbox. I could provide headers, but I would prefer not to expose the end user's email address.

This is Thunderbird 102.8.0 on a Mac. I personally have a similar configuration, and I do not have this problem.

Could you please help us debug this? What other information can I provide to help?

Thanks, -rob

I accidentally moved the entire "Junk" folder (from Yahoo Mail) into the "Trash" folder. How can I restore the Junk folder back to it's original location? Dragging it back is not permitted by the software. Interestingly the function still works as Yahoo seems to protect the folder and functionality from being deleted on the server). HuntArchitect solved a similar problem 2 years ago for a POP account, however in my case it's an IMAP set-up and his solution doesn't work (the folder gets moved back into Trash automatically, even though I can't see it in the Yahoo webmail trash folder).