Thunderbird Support Forum

Just trying to upload my email account. It has only partially completed the upload. Files are missing and alterations I made to my actual email account are not showing. Tried taking it off and reloading but has exactly the same errors!

Hi when I uninstall TB and re install it still has old accounts info. I want an empty TB to then bring in new accounts / email accounts

Many thanks steve

As everyone here knows, Thunderbird 115 is a hot mess; sadly, as they cycle through new releases, it sometimes gets worse, not better. It appears from my update history that 115.2.3 was the most stable of the 115 versions. I'd rather go back to 102 but it seems that the profile was modified in 115 so that it is no longer compatible with 102. Thus a 102 rollback might require quite a bit of work to reimport the profile into a clean install. And I have gigabytes of important mail.

I'm not on 115.4.3 and it is close to unusable, as they screwed up regression in a major bug, and my bugzilla on it has sat unanswered, other than requesting I be nice to the devs. So as a lower-risk option might be to roll back from 115.4.3 to 115.2.3. Has anyone tried anything like that, or know the safest way? I don't know what booby traps they've planted to prevent any rollbacks. Thanks!

I recently reset my desk top and after that my thunderbird will not open without a password that I have not got. I need a simple way to find the password or otherwise allow me to reinstal a new download. I have tried for two days using lots of suggestions from web and help but I cant get past the request for a password

Is there a simple installation procedure available for new version 115 to integrate S/MIME or OpenPGP. I found 23 pages solution informations on your web sites but this is all to complex. I am confused about all if's and when

Hello, I'm using Thunderbird Mail version 118.0.2 (64 bit). I have a Microsoft Windows Live Mail account that has hundreds of emails and folders that I'd like to import into Thunderbird. My question of course is, how do I do this without loosing any of my emails? Any help would be greatly appreciated.

Thanks, Eddie

Thunderbird 115 forcefully migrated my older profile and did NOT leave a way to go back?

That is NOT the way to do this.

You need create a NEW profile for the NEW version and LEAVE THE OLD PROFILE ALONE!

You must also have an alert, and explain the process, transparently giving the owner of decades of e-mail the opportunity to safely upgrade AND have the opportunity migrate back if they so desire.

How DARE Mozilla treat users and their data so casually.

This is NOT the way to do this.

Currently FURIOUS that this trusted tool has left me NO way to downgrade back to 112 except to rebuild my profile (and all the various e-mail accounts) from fucking scratch.

I have a new computer that I have installed thunderbird on and have been using for a couple of weeks. I already migrated by address book over, but now need to just migrate my folders from my old computer. How do I only migrate folders and not my whole profile? I don't want to loose what I have on my new computer. I should mention I currently only have the folders in Thunderbird that are set up when you install the program. I have not made any new folders.

What is happening? How do I get my emails? I don't have a password for Thunderbird even though I've been using it for many years. I can't contact anyone. Listen, I'm 83, I can't cope with huge changes like this nd I'm panicking! How will you contact me if I can't access email?

I recently created a new profile for thunderbird. I have had multiple problems with this new version 115.3.1 (32-bit). Very frustrated.

I am using a gmail account and thunderbird as client. When I recreated IMAP account to new profile, it makes EVERY correspondent the same person. I use the account for forum emails from an organization where like professionals share information and it is private. The new profile takes the name of one member and puts that in all prior emails, rather then having the correct sender name. I had no problem with my prior profile and cant figure out why Thunderbird is doing this?? I a different email account it did the same thing with a different organization and it put same correspondent name on most, but not all group emails.

I am guessing its how thunderbird is reading the message source code. Shouldn't it be taking it from the "FROM" tag in it.

I appreciate any suggestions or comments. I still have my old profile and can use that with no problem. Also gmail online email stuff is fine, so it has to be Thunderbird that is deciding to input one correspondent's name for forum email. I don't understand why or how to fix.

Thank you

Matthew

Hi Folks, downloaded the new Thunderbird version 115.3.3 (64 bit) a few days ago. Since then I have not been able to get that version to download my emails from xfinity. I have updated xfinity to allow Third Party Downloads as identified in a prior search but nothing has worked yet. Thoughts? Thanks for any help you can provide!

When I try to start Thunderbird I'm unable to login with my live.com credentials. The error says: "We can't sign you in..." Don't have cookies turned on. Any ideas?

Thanks

Kan geen verbinding meer maken met MS Outlook na update. Melding eerst: wachtwoord of nieuw wachtwoord ingeven. dat werkt niet . Dan volgt de melding: Het bericht kon niet worden verzonden, omdat het verbinden met uitgaande (SMTP-)server smtp.office365.com is mislukt. Kan ook geen nieuw wachtwoord ingeven.

I'm giving Thunderbird a try because I'm unhappy with spam filters and rules not working in Outlook. I am tired of checking all my spam every day, to be sure that a wanted email is placed there. I want my T-BIrd to receive all spam, and use T-BIrd's rules to then firmly isolate, or even delete, specific spam that I receive.

I've set up four email accounts, using a Global Inbox, so everything is together. While I had been using IMAP with Outlook, I understand I need to use Pop3 for this to work with Thunderbird, so I did that. But....

I am getting some emails with Thunderbird, but not all, even those addressed to me. Will leaving Outlook open during this transition period prevent T-Bird from working properly? Likewise, can gmail.com be open when trying to debug messages? I just sent myself a gmail message, which was received in Outlook, but not in T-Bird (and I couldn't find it in Gmail either, which is /really/ confusing).

Oh, shoot, I tried sending mail using my Gmail account from Thunderbird, and it failed. I went to look up Server settings for Gmail with T-Bird, and the article said I'd have to use IMAP, which I cannot use if I want to have the Global Inbox. So, is use of T-Bird dead for me, if I require/desire a Global inbox?

Of the emails I've received so far, only one is marked by T-Bird as Junk, which I can identify by the red color, and when I click on it, I have a "Not Junk" button. But there is no Junk folder, which is where I thought it would be.