Thunderbird Community Forum

i can not receive mails, since the update to 128.5.2ESR not on imap.strato.com not on imap.gmail.com not on mail.yourhosting.com

just since today after the update. sending emails seems to work.

I did NOT change anything in the accounts.

How to solve????

Thank you.

I have downloaded the latest Thunderbird (for Windows). I have tried setting up my Gmail account in it but just get a failure. Not sure what I am doing wrong.

I start the account setup, set my email address and password and click continue. It shows an automatic IMAP configuration, I click Done. A window pops up from Google for me to allow Thunderbird to access my Google Account. I click Allow. The window goes away and It goes back to the account setup screen with a yellow error box saying "Unable to log in at server. Probably wrong configuration, username or password."

I know my username and password are correct. Any suggestions?

I'm using thunderbird for gmail account, and I struggle to mark some events notification as completed when they are deleted using gmail interface. They keep on poping up but when I hit `Dismiss` it gives me this error: ``` Status Code: 2147500037, The request cannot be processed.

Server Replied with 400 If you're seeing this message after snoozing or dismissing a reminder and this is for a calendar you do not want to add or edit events for, you can mark this calendar as read-only to avoid such experience in future. To do so, get to the calendar properties by right-clicking on this calendar in the list in the calendar or task view. ```

I don't want to make my calendar read-only because I'm still gonna use it but I can't remove these annoying pop-ups because of the error. Please help what can I do

Hi there,

I am trying to free up my Gmail Inbox and used Google Takeout to export a 14 GB .mbox file. I now want to import it into Thunderbird, I installed the add-on ImportExport Tools NG but somehow my Folder structure is not showing up for me to import the file. When I follow Tools- ImportExport Tools NG -Import profile it won't let me upload the file. On my left side I can see that my folder structure doesn't show any folders. Please advise how to proceed. I have attached screenshots for you to view. I do not want to IMAP import my Gmail account into Thunderbird as I will proceed deleted these files off my account to free up space and do not want this action to be mirrored in Thunderbird.

Contacts syncing Tbird and iCloud appears to be unidirectional: Tbird > iCloud. When I make a change in Tbird contacts (via CardDAV), it appears in iCloud, but changes in iCloud do not effect Tbird contacts. Is this by design? Calendar sync is bidirectional.

My profile has multiple folders for each of my 6 mail accounts. E.g. for gmail: the ImapMail folder contains imap.gmail.com, imap.gmail-1.com, imap.gmail-2.com, imap.gmail-3.com, & imap.gmail-4.com. These folders are not the same & even have different years on the content file dates. Some contain only a few INBOX files, while others have hundreds of sequential INBOX-* files. Similarly, each of my other accounts have this same situation. Are these from multiple installations over the years? Is there a way to clean this up or to combine them into just 1 file without losing messages? I suspect I'm not really seeing any of the lower numbered ones, but only the most recent.

Recently, I've been receiving the following message:

"The folder '[Gmail]/Trash on **********@gmail.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

I have plenty of disk space available. I have checked the security settings for the installation directory and all related directories, and I have full access to them all. I have tried windoze checkdsk <volume>: /F /R which found no problems at all. Just for fun, I ran defrag to clean-up and defragment everything, followed by another chkdsk like before. Still no joy :-( I keep getting the message:

"The folder '[Gmail]/Trash on **********@gmail.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

Hiya, I want to add my work account to thunderbird but it requires me to sign in via SSO (had to add the Microsoft SSO extension to chrome to make it work there).

The thunderbird browser cannot do this and cannot see any way to use chrome instead. It looks like setting up an 'app password' as some suggested online has been disabled as the option does not exist for me.

What options are there?

Thunderbird was not responding and tried to reinstall profile. There are many (needed) emails that were saved in folders that are missing from the profile.

Used the export and import functions under tools menu. Possible corruption in sav8ng the profile.

How can we get the folders back ? The server copy has inbox but not folder baes email

Tb 115.15.0 32 bit on win 10

Hi there,

So, I have a professional account with outlook.office365.com for my professional email (which is aleclercq@sobemab.fr). But I use my personal email to contact you right now. We have Black in Mail operating for all new email and then I can't get email from you unless you authenticate yourself.

Anyway, my configuration is : HP computer, windows 11 Professional (build 22631.4112) Thunderbird version 128.2.0esr (64-bit). Add-on Owl for exchange.

Now, when I launch Thunderbird, it connect properly and I do receive emails. All good.

But the problem comes when I want to SEND an email. It doesn' t work. I have attached some screenshots for you to see. It will be easier that way, I guess. I'll appreciate your help on that matter ASAP. Outlook is ok, but I can't stand it and I really want to use Thunderbird. :)

Thank you Best Regards Alexandre

I need to comply with new Microsoft authentication requirements before Sept 16, or I will lose use of Thunderbird for my Hotmail email. Trying to update the server settings does not work; my email program does not send or receive emails after changing the Authentication Method. The only other option I know of is to Remove my Thunderbird Current Account, and Re-Add it... if so: If I remove my account account & then re-add it, Do I lose all my previous emails (which I have several years worth)... If so, what should I do in advance, before I remove my account, to save all my previous emails? Are there other updates/work-arounds with this Microsoft Authentication issue? When/how/where info will be most appreciated.. Thank you, Paul Ricker

I imported my whole folder from AppData\Roaming\Thunderbird\Profiles by copying the profile into my work computer and completely forgot I wouldn't need my gmail acount on this pc so I removed the account from the left side keeping my business account. Now thunderbird has a window pop up every time I open it where it says mozilla thunderbird email wants access to your google account. It doesn't matter what I select it will still back up next time. I clicked on the profiles. The gmail one is gone completely. Calendar was still showing my google calendar but I unbubscribed from them. Still have the issue. Kinda drives me nuts. Any help would be appreciated. I tried to follow some info i found from 2 years ago but didnt help

I have Thunderbird installed [via Flatpak](https://flathub.org/apps/org.mozilla.Thunderbird) and suddenly it's not recognizing the profile that contains the email accounts. When launching it is showing the welcome wizard instead.

The file system contains quite a few profiles though:

``` $ cd ~/.var/app/org.mozilla.Thunderbird/cache/thunderbird $ du -h --max-depth=1 6.8M ./i58nuv2e.default-release-1 813M ./r77u2ylw.default 6.7M ./w92uxxz8.default-release 0 ./jncleef4.default 6.5M ./fbs6wcvl.default-release 0 ./lz1kt9ot.default 6.9M ./tv1kaebo.default-release 0 ./7f6s4la8.default 839M . ```

but `about:profiles` shows only `tv1kaebo.default-release` and `7f6s4la8.default`.

I'm pretty sure that I didn't do anything but updating the Flatpak and I definitely didn't change any Thunderbird settings or anything in its data directories.

The correct profile is `r77u2ylw.default` (its directory size is 813M while the others are less than 7M).

Hence I'd like to know how can I make Thunderbird use that profile and avoid that issue happening again?

• • PS:** And what's the best way of cleaning up profiles, since I only need one profile anyway? The Thunderbird UI doesn't even recognise all of them, so would be deleting them sufficient?