• Solved

Problems with Plusnet incoming mail server since upgrade to TB ver 78.10.0

I use Thunderbird to connect to my ISP ( Plusnet ) and since the upgrade to TB ver 78.10.0 a couple of days ago, when prompted, I have been unable to connect properly to… (read more)

I use Thunderbird to connect to my ISP ( Plusnet ) and since the upgrade to TB ver 78.10.0 a couple of days ago, when prompted, I have been unable to connect properly to the incoming mail server at Plusnet, mail.plus.net. TB says it is connected to the server, but I never get the password prompt, and eventually it times out and I am unable to read or download my emails through TB. I am using POPmail on Port 110 on mail.plus.net with no security set. I connect to the outgoing mail server fine and I can send emails from the laptop (running latest version of Windows 10). I have talked to Plusnet, and they have not been able to identify anything at their end. Are there any TB issues that you are aware of that could be causing this. My email is john@johnwelch.plus.net.

Regards John

Asked by john589 4 days ago

Answered by Toad-Hall 21 hours ago

  • Solved

Thunderbird getting stuck on one account's inbox window when loading

I've used Thunderbird for a few years both on my desktop and laptop. Recently when opening the programme it gets stuck on the inbox of one of my accounts and I cannot mov… (read more)

I've used Thunderbird for a few years both on my desktop and laptop. Recently when opening the programme it gets stuck on the inbox of one of my accounts and I cannot move to any other window. I momentarily see a glimpse of the normal opening window with the listings down the left hand side, but that's all. I can find no way of moving away from this one fixed window. This is only happening on my desktop; the programme opens normally on my laptop.

I've tried uninstalling, turning off the pc, turning it back on and then re-installing, but this makes no difference.

Any advice would be most welcome

Asked by MikeP. 21 hours ago

Answered by sfhowes 20 hours ago

  • Solved

ThunderBird unusual start up procedure

G'day from Down Under i am using first install of new TB 78, on W10 laptop.. after click on desktop TB icon I see blue windows, and it goes to blank silver screen an… (read more)

G'day from Down Under

i am using first install of new TB 78, on W10 laptop.. after click on desktop TB icon I see blue windows, and it goes to blank silver screen and it stalls. during trying to find a way around the stall I have stumbled across an unusual procedure , which works ,every time. I click lightly on the laptop keyboard blue light power icon , it blinks slowly , I then press spacebar , and TB then proceeds to the normal scenery picture screen on which I click and can then login my user name and TB activates and runs smoothly ... I can repeat this procedure every time ... why do I have to do this ? why does the unusual keyboard combination work ? last minute thought ... could it somehow be related to I do not have automatic updates allowed ? is there some TB coding expert who could answer this ? who ? how contact ? thanks to all who may read this and be able to help ..

Asked by Baudie1 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

Emails will not forward?

Using Beta 89.0 beta 3. Can not forward emails. Hit send, an error message flashes on the screen and goes away, unable to read it. Tried everything I can think of, del… (read more)

Using Beta 89.0 beta 3. Can not forward emails. Hit send, an error message flashes on the screen and goes away, unable to read it. Tried everything I can think of, deleted attachments, edited message, even copied and pasted email contents into new email, it will still not forward? Please help. Thank you Emory

Asked by ejkkjh 23 hours ago

Answered by sfhowes 21 hours ago

  • Solved

My font change when typing an answer

I like and use the font "comic sans ms" for my mails. Since a long time I have been surprized that the font change during the typing process. For instance, I type a text,… (read more)

I like and use the font "comic sans ms" for my mails. Since a long time I have been surprized that the font change during the typing process. For instance, I type a text, then I wich to past something into my text wich appears in another font (normal, the original font was different). But when I go on, I have to re-set the comic sans MS othewhise I stay in the past font, even if I type newline.

Asked by Georges 2 days ago

Answered by Toad-Hall 20 hours ago

  • Solved

Complete settings for AT&T/Yahoo/Bellsouth

It appears to be a combination of AT&T's latest security protocol "Security Key" and Thunderbird's release "78" that is causing issues. We have two separate email acc… (read more)

It appears to be a combination of AT&T's latest security protocol "Security Key" and Thunderbird's release "78" that is causing issues.

We have two separate email accounts with additional identities that exhibiting the same problems. Without making any changes at the time, the identities quit receiving emails. One worked in the morning and stopped working in the afternoon, the identity in the other computer quit a couple of months ago. Now besides not receiving identity emails, neither account can send email.

The error message says sending of the password failed. I can log into both accounts and all the identities through Yahoo webmail and can send and receive emails just fine. The same is true for our email accounts on our iPhones, they never skipped a beat. One computer is win10 and the other win7 Professional.

The email is set up as "pop". What's a little different is that we have the older Bellsouth email account that is through Yahoo which is through AT&T. AT&T has been zero help with the settings.

I even hired an IT guy to have a try at it. He warned me that he has been through this before with other customers and it boils down to giving up Thunderbird, he couldn't get anywhere.

I really don't want to switch from Thunderbird, with my line of work I have a lot of folders with lots of emails I can't lose. Up to this point, Thunderbird has been great! And I really like its ease of use and functionality.

Please help! This is driving me nuts!

Thank you for your time, Dave ps. If I can get this working with confidence, I'll probably convert over to imap...

Asked by dave77t 2 days ago

Answered by sfhowes 1 day ago

  • Solved

Lightning calender reminders problem

I regret very much that the lightning calender can't be trusted any more, even since several months. is there a chance that this will be fixed? I trusted the reminders. … (read more)

I regret very much that the lightning calender can't be trusted any more, even since several months. is there a chance that this will be fixed? I trusted the reminders. Best regards Konrad

Asked by k-buchheit 2 months ago

Answered by bobjustice 1 month ago

  • Solved

Can't Send Email After Automatic Thunderbird Update To Version 88.0b2 (32-bit)

According to the update history found in Thunderbird version 88.0b2 (32-bit), I received an automatic program update on March 26, 2021. Immediately after the update, I co… (read more)

According to the update history found in Thunderbird version 88.0b2 (32-bit), I received an automatic program update on March 26, 2021. Immediately after the update, I could no longer send emails. I can RECEIVE emails, but nothing will SEND. Messages just sit there with the green "sending" bar. I have let it sit there for two hours at a time to see what happens, and the message goes nowhere. Yesterday, I spent an hour with a very savvy tech support person from EarthLink to make sure the problem was not with the EarthLink server. He took remote control of my computer and looked through all of the Thunderbird SMTP settings (which I had already checked and rechecked multiple times), and he also checked everything on the server end. I am able to send messages perfectly through EarthLink's Webmail portal, and he verified that my email address is not being blocked by EarthLink. The conclusion is that the problem is with Thunderbird, not EarthLink's server, especially since it happened after a Thunderbird update.

I shut off both my antivirus software (Avira version 1.1.46.16549) and my firewall (standard with Windows 10 Home), but it did not resolve the problem. At some point while I was trying different things, the SMTP password disappeared from my "saved logins," and I can't find a way to put it back. (I've attached several screenshots of the settings.)

I also tried to remove the remaining password for the POP setting in order to prompt Thunderbird to request a password after restarting. I entered my password upon request, but it did not resolve the problem. I'm out of ideas as to how to fix this. I have important business and personal emails to reply to, and I've lost a week trying to figure out this conundrum. Thank you in advance for any and all suggestions on next steps.

The following is information from the "Troubleshooting" section in Thunderbird:


 Application Basics
   Name: Thunderbird
   Version: 88.0b2
   Build ID: 20210330220818
   Distribution ID:
   Update Channel: beta
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Thunderbird/88.0
   OS: Windows_NT 10.0 19041
   Launcher Process: Disabled forcibly
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Disabled by default
   Remote Processes: 3
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) pop.earthlink.net:110, 2, 4
     OUTGOING: , smtpauth.earthlink.net:587, 2, 4, true
   account2:
     INCOMING: account2, , (none) Local Folders, 0, 3
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
     Web Content: 1 / 8
     Extension: 1
     GPU: 1
 Add-ons
     Name
     Type
     Version
     Enabled
     ID
       Amazon.com
       extension
       1.1
       true
       amazondotcom@search.mozilla.org
       Bing
       extension
       1.0
       true
       bing@search.mozilla.org
       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org
       Google
       extension
       1.0
       true
       google@search.mozilla.org
       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org
 Security Software
   Type: Name
     Antivirus: Avira Antivirus
     Antispyware:
     Firewall: Windows Firewall
 Graphics
     Features
     Compositing: WebRender
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000ff7a)

EGL_VERSION: 1.5 (ANGLE 2.1.14225 git hash: 3778168311ca) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.14225 git hash: 3778168311ca)
     WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000ff7a)

EGL_VERSION: 1.5 (ANGLE 2.1.14225 git hash: 3778168311ca) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 630 Direct3D11 vs_5_0 ps_5_0)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.14225 git hash: 3778168311ca)
     WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Direct2D: true
     Target Frame Rate: 60
     DirectWrite: true (10.0.19041.804)
     GPU #1
     Active: Yes
     Description: Intel(R) HD Graphics 630
     Vendor ID: 0x8086
     Device ID: 0x5912
     Driver Version: 26.20.100.7925
     Driver Date: 2-19-2020
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Subsys ID: 00000000
     RAM: 0
     GPU #2
     Active: No
     RAM: 0
     Diagnostics
     AzureCanvasBackend: direct2d 1.1
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): none
     CMSOutputProfile: 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
     Display0: 1600x900@60Hz : Intel(R) HD Graphics 630
     DisplayCount: 1
     HardwareStretching: both=0 window-only=0 full-screen-only=0 none=1 error=0
     GPUProcessPid: 2740
     ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
     Decision Log
     OMTP: disabled by default: Disabled by default
     WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): NaNms (NaN)
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Speakers (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Speakers (Andrea PureAudio USB-SA Headset)
       USB\VID_08A8&PID_0017&MI_00\6&49d6f3c&0&0000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Microphone (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Microphone (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Center (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Front (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Line In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Side (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Subwoofer (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Line In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
       Microphone (Andrea PureAudio USB-SA Headset)
       USB\VID_08A8&PID_0017&MI_00\6&49d6f3c&0&0000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Stereo Mix (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       0
       default: 0, support: 0 - 0
       0 - 0
     Media Capabilities
     Enumerate database
 Environment Variables
   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\jewel\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\jewel\AppData\Roaming\Thunderbird\Profiles\ocibcyo6.default\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\jewel\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Thunderbird\crashreporter-override.ini
 Important Modified Preferences
   accessibility.lastLoadDate: 1510439058
   browser.cache.disk.amount_written: 1109063
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.telemetry_report_ID: 4
   browser.search.region: US
   extensions.lastAppVersion: 88.0
   font.internaluseonly.changed: true
   font.name.monospace.el: Consolas
   font.name.monospace.x-cyrillic: Consolas
   font.name.monospace.x-unicode: Consolas
   font.name.monospace.x-western: Consolas
   font.name.sans-serif.el: Calibri
   font.name.sans-serif.x-cyrillic: Calibri
   font.name.sans-serif.x-unicode: Calibri
   font.name.sans-serif.x-western: Calibri
   font.name.serif.el: Cambria
   font.name.serif.x-cyrillic: Cambria
   font.name.serif.x-unicode: Cambria
   font.name.serif.x-western: Cambria
   font.size.fixed.el: 14
   font.size.fixed.x-cyrillic: 14
   font.size.fixed.x-unicode: 14
   font.size.fixed.x-western: 14
   font.size.variable.el: 17
   font.size.variable.x-cyrillic: 17
   font.size.variable.x-unicode: 17
   font.size.variable.x-western: 17
   gfx.crash-guard.d3d11layers.appVersion: 85.0
   gfx.crash-guard.d3d11layers.deviceID: 0x5912
   gfx.crash-guard.d3d11layers.driverVersion: 26.20.100.7925
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.d3d11video.appVersion: 78.0
   gfx.crash-guard.d3d11video.deviceID: 0x5912
   gfx.crash-guard.d3d11video.driverVersion: 26.20.100.7925
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.d3d11video: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 88.0
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x5912
   gfx.crash-guard.wmfvpxvideo.driverVersion: 26.20.100.7925
   idle.lastDailyNotification: 1617398605
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.cookie.prefsMigrated: true
   network.predictor.cleaned-up: true
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1617305351
   places.history.expiration.transient_current_max_pages: 112348
   plugin.flash.arch: x86-msvc
   plugin.flash.blockliststate: 0
   plugin.flash.desc: Shockwave Flash 32.0 r0
   plugin.flash.lastmod_hi: 374
   plugin.flash.lastmod_lo: 1224864929
   plugin.flash.path: C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_32_0_0_465.dll
   plugin.flash.version: 32.0.0.465
   privacy.purge_trackers.date_in_cookie_database: 0
   security.remote_settings.crlite_filters.checked: 1617390878
   security.remote_settings.intermediates.checked: 1617390878
   security.sandbox.content.tempDirSuffix: {9dbdf96e-bd3a-4ebb-b903-b8d12a9b6836}
   security.sandbox.plugin.tempDirSuffix: {f2a536d6-025b-4a50-bd6f-0557d3748ed7}
   signon.importedFromSqlite: true
   signon.usage.hasEntry: true
   storage.vacuum.last.index: 0
   storage.vacuum.last.places.sqlite: 1617398606
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
 Important Locked Preferences
 fission.autostart.session: false
 Places Database
 Accessibility
   Activated: true
   Prevent Accessibility: 0
   Accessible Handler Used: true
   Accessibility Instantiator: UIAUTOMATION|
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.30
     4.30
     NSS
     3.63
     3.63
     NSSSMIME
     3.63
     3.63
     NSSSSL
     3.63
     3.63
     NSSUTIL
     3.63
     3.63
 Sandbox
   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
 Startup Cache
   Disk Cache Path: C:\Users\jewel\AppData\Local\Thunderbird\Profiles\ocibcyo6.default\startupCache\startupCache.4.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false
 Internationalization & Localization
     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"
     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]
 Printing
 Modified print settings
   print_printer: Canon MX490 series Printer
   print.printer_Canon_MX490_series_Printer.print_bgcolor: false
   print.printer_Canon_MX490_series_Printer.print_bgimages: false
   print.printer_Canon_MX490_series_Printer.print_duplex: 0
   print.printer_Canon_MX490_series_Printer.print_edge_bottom: 0
   print.printer_Canon_MX490_series_Printer.print_edge_left: 0
   print.printer_Canon_MX490_series_Printer.print_edge_right: 0
   print.printer_Canon_MX490_series_Printer.print_edge_top: 0
   print.printer_Canon_MX490_series_Printer.print_evenpages: true
   print.printer_Canon_MX490_series_Printer.print_footercenter:
   print.printer_Canon_MX490_series_Printer.print_footerleft: &PT
   print.printer_Canon_MX490_series_Printer.print_footerright: &D
   print.printer_Canon_MX490_series_Printer.print_headercenter:
   print.printer_Canon_MX490_series_Printer.print_headerleft: &T
   print.printer_Canon_MX490_series_Printer.print_headerright: &U
   print.printer_Canon_MX490_series_Printer.print_in_color: true
   print.printer_Canon_MX490_series_Printer.print_margin_bottom: 0.5
   print.printer_Canon_MX490_series_Printer.print_margin_left: 0.5
   print.printer_Canon_MX490_series_Printer.print_margin_right: 0.5
   print.printer_Canon_MX490_series_Printer.print_margin_top: 0.5
   print.printer_Canon_MX490_series_Printer.print_oddpages: true
   print.printer_Canon_MX490_series_Printer.print_orientation: 0
   print.printer_Canon_MX490_series_Printer.print_page_delay: 50
   print.printer_Canon_MX490_series_Printer.print_paper_data: 1
   print.printer_Canon_MX490_series_Printer.print_paper_height: -1.00
   print.printer_Canon_MX490_series_Printer.print_paper_name:
   print.printer_Canon_MX490_series_Printer.print_paper_size_unit: 0
   print.printer_Canon_MX490_series_Printer.print_paper_width: -1.00
   print.printer_Canon_MX490_series_Printer.print_resolution: 600
   print.printer_Canon_MX490_series_Printer.print_reversed: false
   print.printer_Canon_MX490_series_Printer.print_scaling: 1.00
   print.printer_Canon_MX490_series_Printer.print_shrink_to_fit: true
   print.printer_Canon_MX490_series_Printer.print_to_file: false
   print.printer_Canon_MX490_series_Printer.print_unwriteable_margin_bottom: 20
   print.printer_Canon_MX490_series_Printer.print_unwriteable_margin_left: 25
   print.printer_Canon_MX490_series_Printer.print_unwriteable_margin_right: 25
   print.printer_Canon_MX490_series_Printer.print_unwriteable_margin_top: 12

Asked by jewels2682 1 month ago

Answered by sfhowes 1 month ago

  • Solved

Thunderbird - Dateien, Adressbuch archivieren

auf meinem PC befindet sich noch die Thunderbird-Version 14.0 (vermutlich aus 2012) - ich möchte alle Daten archivieren z.B. in einem externen Speicherort, sodass ich bei… (read more)

auf meinem PC befindet sich noch die Thunderbird-Version 14.0 (vermutlich aus 2012) - ich möchte alle Daten archivieren z.B. in einem externen Speicherort, sodass ich bei Bedarf auf die Daten zurückgreifen kann - dann möchte ich die neueste Version von Thunderbird `herunterladen (ist ja kein Problem); wie kann ich die alten Daten ohne Probleme aufrufen und mit welchem Programm geht das?

Asked by WUM.Schelkes 3 weeks ago

Answered by День сумо 3 weeks ago

  • Solved

filter sdo not work automatically

There are many mssages found in "Spam" filters aare customzed and work. Standard settings are used as "run manually" and "run before Junk recogniozing". Fact is that it w… (read more)

There are many mssages found in "Spam" filters aare customzed and work. Standard settings are used as "run manually" and "run before Junk recogniozing". Fact is that it works manually only. Why? And: In the maun dialogue the pull-down is set to "run in inbox". because it should run _before_ marking as junk. When I opern the main filter dialogue this is cahged to the actual folder (feature?). Nevertheless it should run before put into the folder "Spam"...

Asked by mail530 1 week ago

Answered by mail530 1 day ago

  • Solved

goog credentials pop up

When I opened Tbird I got a google pop up asking for credentials. My email is in the field, when I submit it returns an empty field. When I use the recovery options (emai… (read more)

When I opened Tbird I got a google pop up asking for credentials. My email is in the field, when I submit it returns an empty field. When I use the recovery options (email & phone) I get a help window telling me to turn off cookies. I can log into google online no problem. The odd thing about the popup is the url at the top, there is no clicking on it, like it is an image and not an operable tab.

I appreciate any help, thank you!

Asked by am21 1 day ago

Answered by sfhowes 1 day ago

  • Solved

LEFT COLUMN FOLDERS ARE OUT OF PLACE IN NEW INSTALL

I recently migrated from one Windows 10 Desktop to another and managed to migrate all of my data and emails without a problem. I can also send and receive emails without … (read more)

I recently migrated from one Windows 10 Desktop to another and managed to migrate all of my data and emails without a problem. I can also send and receive emails without any problems as well.

However, now my columns on the left are weird. My email address main used to be at the top but now it's below. (SEE ATTACHED MODIFIED SCREENSHOT)

In addition, now I have SUB-trash cans and can only move to the exact email trash can.

I did nothing different and added the EXACT same add-ons etc. as my previous set-up.

Perhaps someone has experienced this and might have a fix?

WOULD BE MOST APPRECIATIVE! Especially after days of transferring files, reinstalling software, correcting paths and on and on and on... '-)

Many thanks! Bob

Asked by bhp2000 4 days ago

Answered by Toad-Hall 2 days ago

  • Solved

ALL my emails are showing in my inbox (thousands of them) and slowing system down. Sent folder, everything. How can I stop this?

Hi all, I installed the conversation add on. Didn't like it and removed it. I then flicked a few switches in the View menu (can't recall all the ones) including thread… (read more)

Hi all,

I installed the conversation add on. Didn't like it and removed it. I then flicked a few switches in the View menu (can't recall all the ones) including threaded view etc.

I then went to my inbox and it's got EVERY single email in my database showing there. It shows sent folder messages, other folder messages. Just SO many. It's crashing my system.

What setting can I change to stop this? I've restarted but it's taking forever to load as it tries to search the massive number of emails.

Any help would be great. I'm really falling behind in work.

Thanks so much

Asked by postaccount 3 days ago

Answered by postaccount 2 days ago

  • Solved

Why does Thunderbird update require a Windows 10 restart?

For some reason my Desktop Windows 10 system now requires a Windows restart not just a Thunderbird restart when I update Thunderbird. I don't seem to have this problem on… (read more)

For some reason my Desktop Windows 10 system now requires a Windows restart not just a Thunderbird restart when I update Thunderbird. I don't seem to have this problem on my new laptop.

Asked by pauljg 1 month ago

Answered by christ1 4 weeks ago

  • Solved

Thunderbird Email Login Passwords

I updated T-bird to 78.6.1. after being nagged for a bit to do so. Prior to this version (only a couple or 3 versions back), I discovered that the saved email usernames … (read more)

I updated T-bird to 78.6.1. after being nagged for a bit to do so. Prior to this version (only a couple or 3 versions back), I discovered that the saved email usernames and passwords located in Tools > Options > Privacy & Security > Saved Passwords > Saved Logins, required that I enter my computer User password if I wanted to copy a password from Saved Passwords. I always wondered why this info was so easily accessible, and was quite pleased to see that T-bird had addressed the issue.

Sadly, when I updated to 78.6.1, I found that that feature was gone. I've always considered this one of T-bird's weaknesses, and is one of the reasons I password my computer. Why was it removed after so little time?

Asked by FitAintBrkDntFxIt 3 months ago

Answered by Toad-Hall 3 months ago

  • Solved

Spam E Mails

Think, I know that I'm getting more spam mails coming through. Most used to be blocked Have some of the filters changed & so letting more spam through? How can I chec… (read more)

Think, I know that I'm getting more spam mails coming through. Most used to be blocked Have some of the filters changed & so letting more spam through? How can I check this?

Asked by johnoo 3 days ago

Answered by sfhowes 2 days ago

  • Solved

Thunderbird email not showing my images in email signature

Hi guys im having immense trouble with my email signature it is showing blank image boxes where the images should be in my email signature but they are not showing.. … (read more)

Hi guys im having immense trouble with my email signature it is showing blank image boxes where the images should be in my email signature but they are not showing..

Asked by rob147 3 days ago

Answered by sfhowes 2 days ago

  • Solved

Yahoo popup on Thunderbird email startup

Latest Thunderbird update Windows 7 - Each time Thunderbird starts a popup from Yahoo.com email appears over the email inbox. It can be deleted but returns a few minutes… (read more)

Latest Thunderbird update Windows 7 - Each time Thunderbird starts a popup from Yahoo.com email appears over the email inbox. It can be deleted but returns a few minutes later after continued use of Thunderbird email inbox. Have not been able to find a popup blocker for Thunderbird to stop this Yahoo popup. Pleas provide help/guidance. Thank you.

Asked by newyorkproud 2 days ago

Answered by sfhowes 2 days ago