• Solved

move the panel to the right

Hello, I'm new to thunderbird and i'd like to customize the layouts. I increased the width of the spacesbar by messing with the userChrome.css. however now it is overlapp… (read more)

Hello,

I'm new to thunderbird and i'd like to customize the layouts. I increased the width of the spacesbar by messing with the userChrome.css. however now it is overlapping on the other panels... I managed to fix it on the mail panel, but not the others. (see attached) can you help me find the proper CSS property?

thanks you.

Asked by romaric.fritz 15 hours ago

Answered by romaric.fritz 15 hours ago

  • Solved

THUNDERBIRD : e-mail file won't delete

• OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6466) • Firefox 148.0.2 (64-bit) • Thunderbird 140.8.1esr (64-bit) In my email files (l… (read more)

• OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6466) • Firefox 148.0.2 (64-bit) • Thunderbird 140.8.1esr (64-bit)


In my email files (left pane) I have an ARCHIVE file (the good one), but also a second one (the one I can't delete); please see image attached.

Note the second one has a grayed-out icon which is different from the good ones. How can I send that file off to OblivionWorld?

Thank you. Appreciated. Nels

Asked by Hikermann 20 hours ago

Answered by Matt 16 hours ago

  • Solved

help with thunderbird crashing with overclocked Raptor CPU, Intel family 6 model 183 stepping 1. Cause: overclocking

I've always experience occasional TB crashes. According to my log history there was 1 in July, 3 in Aug, 2 in Sep, 2 in Oct, and 6 in Nov. I never really paid attention… (read more)

I've always experience occasional TB crashes. According to my log history there was 1 in July, 3 in Aug, 2 in Sep, 2 in Oct, and 6 in Nov. I never really paid attention since the reboot was quick. But now in December I am losing work and it is a major problem. I've had 30 crashes in Dec and 21 in the past week. I have only 3 add ons and they have not changed, and a Copernic connector. I disable the Copernic connector and it didn't help. I have the same 140.6 on my Surface Go with the same add ons, except for Copernic and it runs fine. On both PCs I use Malewarebytes and WinDef. I have put exclusions for them in their setups. Even with MBAM completely disabled I've still had crashes.

I cleared the Cache and no help. I've even had occasional crashes in Troubleshooting mode. Here are my last 5 crash IDs

bp-070bf941-4e8b-41a3-8b84-3e3440251224 bp-a936f7c2-9ee3-4c38-b304-dab830251224 bp-8be9cf9e-8f2f-49bb-95cf-47e780251224 bp-12f8fc2c-c505-40f0-8c67-44b730251224 bp-9013fb78-086c-4327-9de8-62db30251223

Interestingly I’m also experiencing crashes with Firefox, especially ChatGPT. I cleared the ChatGPT history and that helped but did not solve the problem. I cleared the Firefox cache and in troubleshoot mode still have issues.

Otherwise my win11 PC seems to be working fine. I’ve run chkdsk and all is ok. Also scannow is ok.

Is my next step a profile rebuild?

Asked by eberger5 2 months ago

Answered by eberger5 1 month ago

  • Solved

I can't find my password. I hve the encrypted password. Could you please provide me with the unencrypted one. I am locked out of a good solution for want of this item.

I can't find my password. I have the encrypted password. Could you please provide me with the unencrypted one. I am locked out of a good solution for want of this item. T… (read more)

I can't find my password. I have the encrypted password. Could you please provide me with the unencrypted one. I am locked out of a good solution for want of this item. The encrypted password is in the login information: {"nextId":8,"logins":[{"id":7,"hostname":"mailbox://pop.orange.fr","httpRealm":"mailbox://pop.orange.fr","formSubmitURL":null,"usernameField":"","passwordField":"","encryptedUsername":"MEIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECKOq5c7et8tSBBg8bhRC2mUKTBdmSXk1HOIw+kJxVt2gG/Q=","encryptedPassword":"MEIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECOabVSCGHBLGBBiqEqUXu8w7N4eAi09k0ZOIVAcs0chiziM=","guid":"{a798443b-98d1-47aa-bfe6-130fccad60d8}","encType":1,"timeCreated":1747819721033,"timeLastUsed":1747819721033,"timePasswordChanged":1747896607191,"timesUsed":1,"syncCounter":3,"everSynced":false,"encryptedUnknownFields":null}],"potentiallyVulnerablePasswords":[],"dismissedBreachAlertsByLoginGUID":{},"version":3}

I would appreciate your help. My account has been locked out of a good solution for lack of a critical piece of information.

Adam Warren FRSA adam.warren@orange.fr

Asked by Adam Warren 3 days ago

Answered by Adam Warren 22 hours ago

  • Solved

On new hp laptop the email trash file shows no option "empty trash" option anymore.

Trying to start using new laptop HP Omnibook 7 14". All going well, but small differences are a problem. I think I had it all yesterday, but today when I read emails a… (read more)

Trying to start using new laptop HP Omnibook 7 14". All going well, but small differences are a problem. I think I had it all yesterday, but today when I read emails and put them in "trash" I could not find the empty trash icon, not in the trash icon nor in the menu above.

Asked by stv243 22 hours ago

Answered by Rick 22 hours ago

  • Solved

Icon against 'subject line' in Thunderbird message list

What does the icon that shows (for a while) against the SUBJECT line of messages indicate? After some time, or perhaps following my general activity within the applicatio… (read more)

What does the icon that shows (for a while) against the SUBJECT line of messages indicate?

After some time, or perhaps following my general activity within the application or some other trigger, it seems to disappear for reasons I have yet to understand.

I attach a screen clip showing four of these icons ("2025 - STILL TO REVIEW" is one of my user-created folder names.)

Secondly, is the answer to the above question available already in online help for Thunderbird? If so, and since I haven't found it yet, I would be grateful to be pointed towards the relevant article. As a new user, I expect it would tell me other things that will be useful for me to learn!

I am using version 146.0.1 (64-bit).

Asked by post.smith 2 months ago

Answered by Mapenzi 2 months ago

  • Solved

I cannot send from an Office365 account but can get mail

I cannot send from an Office365 account but can get mail - it simply says 'sending' but nothing happens. I am using Owl (paid subscription) for my Office365 account. I al… (read more)

I cannot send from an Office365 account but can get mail - it simply says 'sending' but nothing happens.

I am using Owl (paid subscription) for my Office365 account.

I also have another email that is a simple IMAP account and that works beautifully!

Asked by Wayne Hodkinson 1 day ago

Answered by Wayne Hodkinson 1 day ago

  • Solved

Folders will not delete

I have a few folders I need deleting. They do not appear in my webmail (mailserver) but do in Thunderbird - I have tried so many methods on your forums, but nothing is wo… (read more)

I have a few folders I need deleting.

They do not appear in my webmail (mailserver) but do in Thunderbird - I have tried so many methods on your forums, but nothing is working - can you help?

Asked by Wayne Hodkinson 1 day ago

Answered by Wayne Hodkinson 23 hours ago

  • Solved

Should a Profile backup create a hierarchy of folders with emails in them?

I deleted my Thunderbird account and created a new one on the same computer. I used a Profile saved on my external hard drive. The address book info was replicated. Th… (read more)

I deleted my Thunderbird account and created a new one on the same computer. I used a Profile saved on my external hard drive. The address book info was replicated. The hierarchy of folders and their emails were not replicated in the left hand pane. Is there a way to retrieve those folders with their content? Please, I am not super techno-savvy, so take me step by step. Thank you.

Asked by jyjcraig 5 days ago

Answered by Mapenzi 1 day ago

  • Solved

password not working, I have made NO changes, the password held by Thunderbird is correct

I have made no changes to the PC or mail midway through the day it suddenly said input password, the password is correct, but I get incorrect password message. The passwo… (read more)

I have made no changes to the PC or mail midway through the day it suddenly said input password, the password is correct, but I get incorrect password message. The password works using browser mode.

Asked by colindchandler 3 days ago

Answered by colindchandler 1 day ago

  • Locked

Moving mails across different accounts in the Android Thunderbird version (locked duplicate)

Hello, I love Thunderbird, but I have recently moved to use a Android device for most of my work, and despite that there is now Thunderbird for Android, I found that the… (read more)

Hello,

I love Thunderbird, but I have recently moved to use a Android device for most of my work, and despite that there is now Thunderbird for Android, I found that there is a feature I really need but it is not working there: moving mails across different accounts. I work daily with four different accounts and sometimes I need to move some threads from to another. I had to move to a different email reader because of that, but I would really love to come back to Thunderbird.

Best regards, Patricia.

Asked by Patricia Conde Muíño 1 month ago

Last reply by Wayne Mery 1 day ago

  • Solved

Adding 2nd e-mail account on Thunderbird hangs

I'm able to add an e-mail account but when I go to add a second e-mail account, when it looks up the information, it just hangs with the circle going around. This is true… (read more)

I'm able to add an e-mail account but when I go to add a second e-mail account, when it looks up the information, it just hangs with the circle going around.

This is true for two different user accounts on the same computer.

I've uninstalled and reinstalled Thunderbird but it didn't help.

Thunderbird can't be exited without killing from the task manager or shutting down.

Asked by David Adler 5 months ago

Answered by Ed 5 months ago

  • Solved

Thunderbird is prematurely word wrapping send emails

For some reason, Thunderbird is prematurely word wrapping (or inserting line breaks) on emails that are sent. I'm using default 'HTML Style' Defaults, but have also messe… (read more)

For some reason, Thunderbird is prematurely word wrapping (or inserting line breaks) on emails that are sent.

I'm using default 'HTML Style' Defaults, but have also messed around with those to see if I can fix the issue - to no avail.

I found an old 'question' on the support site where this seemed to have been resolved (https://support.mozilla.org/en-US/questions/1307490). Unfortunately, the Solution doesn't appear to apply to modern Thunderbird versions (e.g., version 148); I can't find the suggested setting to change.

Asked by Woose 2 days ago

Answered by sfhowes 1 day ago

  • Solved

Can thunderbird be configured to open in a tab

bold text Hi, I have Yahoo mail and Thunderbird. I want to use TB as my main mail but still keep my Yahoo account as the data is stored by yahoo and I suspect I will loos… (read more)

bold text Hi, I have Yahoo mail and Thunderbird. I want to use TB as my main mail but still keep my Yahoo account as the data is stored by yahoo and I suspect I will loose my history if I cancel..

I leave my email and a couple of other tabs open when I shut down. I cannot make TB appear as a tab, it always opens full page.

Any ideas?

Asked by ardy01 2 days ago

Answered by Mapenzi 2 days ago

  • Solved

Ich bin mit der Neuinstallation des Thunderbird nicht zufrieden!

Von der Erstinstallation war ich gewohnt, dass von oben nach unten die Darstellung der Ordner wie folgt war: Posteingang / Entwurf / Gesendet / Archiv / Spam / Papierkorb… (read more)

Von der Erstinstallation war ich gewohnt, dass von oben nach unten die Darstellung der Ordner wie folgt war: Posteingang / Entwurf / Gesendet / Archiv / Spam / Papierkorb / Local Folders /Postausgang / Unbekannt Nach der neuen Installation, die erforderlich war (Rechnerneuinstallation) ergab sich folgendes Bild von oben... Lokale Ordner / Papierkorb / Local Folders und dann alle meine selbst erstellten Ordner am Ende dieser Aufstellung kam die Zeile mit meiner web-Adresse xxxx.xx@web.de dann Posteingang usw. siehe oben aufgeführt Damit liegt der Posteingang am Ende meiner Ordner Auflistung und das ist über den unteren Monitorausschnitt hinaus, diese Situation ist für mich untragbar und deshalb werde ich wohl auf ein anderes e-mail Verwaltungsmedium umsteigen müssen. Eine Kopiermöglichkeit um die Ersteinstellung zu erreichen war kläglich gescheitert und jetzt ist das Durcheinander noch größer beste Grüße B. Bein

Asked by bernhard.bein 3 days ago

Answered by bernhard.bein 2 days ago