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Restore profile folders from old profile

I had a functioning thunderbird, but do to my host provider I had to change some of the configuration (had (owl) suffix). This left 2 profiles. The new profile wouldn't w… (read more)

I had a functioning thunderbird, but do to my host provider I had to change some of the configuration (had (owl) suffix). This left 2 profiles. The new profile wouldn't work until I deleted the original. I did a save so I have all the files, now which ones need to be restored. ( a full file backup prior to adding new profile so all org profile files are available)

A profile directory displays all of the folders, 2 files for each folder a MSF and an MBX. Some also have a file type of File.

Which has to be copied, will the folders be created with the copy or do I need to create them in thunderbird first ?

Asked by bobbee25 10 months ago

Answered by Toad-Hall 10 months ago

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Where are Thunderbird local folders, are they on he C drive of my desktop Windows 10 computer?

I want to move Thunderbird local folders to an external drive (Seagate). I am working on a desktop computer with Windows 10. Where are the Thunderbird local folders? The … (read more)

I want to move Thunderbird local folders to an external drive (Seagate). I am working on a desktop computer with Windows 10. Where are the Thunderbird local folders? The files don't display anywhere in Windows explorer. I am able to transfer all other files such as jpg. and pdf. files from the desk top computer to the external drive by dragging and dropping, but I can't locate the Thunderbird local email files so as to be able to drag and drop.

Asked by renefabr 1 year ago

Answered by david 1 year ago

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Cannot import Outlook to Thunderbird

I am trying to import mails from Microsoft Outlook 2013 into Mozilla Thunderbird 102.3.2 (64-bit), but I get the error: No Profile found, see the attachment. I have set M… (read more)

I am trying to import mails from Microsoft Outlook 2013 into Mozilla Thunderbird 102.3.2 (64-bit), but I get the error: No Profile found, see the attachment. I have set Microsoft Outlook as my Default mail app in Windows 10, my OS. But it didn't help. H.C. Enevoldsen hc@pushkin.dk

Asked by H.C. Enevoldsen 1 year ago

Answered by H.C. Enevoldsen 1 year ago

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error: Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

It's not true! Clicking on the close thunderbird button in the error message does nothing, I've uninstalled, reinstalled rebooted. I've had this laptop 3 days, do I need … (read more)

It's not true! Clicking on the close thunderbird button in the error message does nothing, I've uninstalled, reinstalled rebooted. I've had this laptop 3 days, do I need to To go back to factory settings on this laptop.

Asked by Dolphindave 1 year ago

Answered by Dolphindave 1 year ago

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Incoming server already exists

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windo… (read more)

I've been happily using Thunderbird for email for many years. Recently, the gmail OAuth2 requirement has made my POP3 accounts quit working. Currently on 38.5 for Windows 10.

Following various posts, I've tried to convert two specific email accounts to imap, and things are not going well.

My primary email is already imap and works fine. I've tried multiple times to convert the other two, and my current state is I've deleted those two accounts entirely (via Account Actions). When I try to install Existing Account, I eventually get to the point where the server config seems correct, but hitting "Done" results in the above message. I'd be surprised if imap.gmail.com can only support one email address. The emails are named differently, and use different passwords. Imap is enabled via browser based access to both accounts.

Incoming server imap.gmail.com:993 Outgoing smtp.gmail.com:465

Asked by jjgurley 1 year ago

Answered by jjgurley 1 year ago

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Downgrade from 115 to 102

Since I have problems with version 115 (ImportExportTools NG does not work in this version) I am forced to restore version 102. Unfortunately I can't find a way to downlo… (read more)

Since I have problems with version 115 (ImportExportTools NG does not work in this version) I am forced to restore version 102. Unfortunately I can't find a way to download this version anymore. A download possibility for older versions would be very helpful. Thanks a lot

Asked by Ronschui 6 months ago

Answered by Ronschui 6 months ago

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Thunderbird v102.1.0 Won't save passwords

I recently installed version 102 and I am having an issue with password manager. I need to enter my password each time I want to check my email. If I check the box for p… (read more)

I recently installed version 102 and I am having an issue with password manager. I need to enter my password each time I want to check my email. If I check the box for password manager to save the password, I get the incorrect password error message. If I enter my password but do not check the save password box, I can retrieve my email. If I leave Thunderbird open I can retrieve email without reentering my password. If I exit Thunderbird, restart and retrieve my email, it asks me to enter my password again. I looked in security settings - My saved password box is empty and I can not add any accounts to it. I have tried deleting key3.db, cert8.db, logins.json to no avail. Any ideas?

Asked by fpuckett 1 year ago

Answered by fpuckett 1 year ago

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Proton email

I am looking for a new email service provider, and Proton mail seems to always be near the top of the list. Searching Thunderbird support yields only help from a year or … (read more)

I am looking for a new email service provider, and Proton mail seems to always be near the top of the list. Searching Thunderbird support yields only help from a year or more ago. How well do proton and Thunderbird mesh currently?

Asked by gyaltnnh 2 years ago

Answered by Amelia 2 years ago

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How do you reorganize the order of the folders (accounts) in thunderbird

Hi, I've recently upgraded to the 91 version and the order of the account folders have changed. i.e. the email folders and the off-line personal folders are no longer … (read more)

Hi,

I've recently upgraded to the 91 version and the order of the account folders have changed. i.e. the email folders and the off-line personal folders are no longer in their previous order. How would I change the order.

I tried moving them, but they return to their original position after every reboot of thunderbird 91.

Additionally, is there any good docs about folder paths to learn more about archiving or default settings.

Thanks,

Asked by Vince 1 year ago

Answered by Toad-Hall 1 year ago

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Installing thunderbird 64bit over 32bit?

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline… (read more)

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline folders etc)

Asked by Nikolas Karampelas 2 years ago

Answered by Toad-Hall 2 years ago

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how do I export address book in tb v. 115

My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to… (read more)

My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to Thunderbird v. 115. I can find help for exporting address books in previous versions. In v115, under Tools, I can only find that a zip file of everything in the profiles directory can be made. Am I looking in the wrong place? Any suggestions besides downgrading to v. 102?

Asked by Riseetty 8 months ago

Answered by christ1 8 months ago

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Import MBOX to T-bird 115

Most of my old mails are stored in a MBOX file (previously gmail). I would like to import them. The import/export NG tool is not compitable with version 115. Any other ad… (read more)

Most of my old mails are stored in a MBOX file (previously gmail). I would like to import them. The import/export NG tool is not compitable with version 115. Any other add-on doesn't work. The normal import function of T-bird can't handle a MBOX file directly. Importing the zip won't work. How can I get my old mails imported?

Asked by bbotman 8 months ago

Answered by sfhowes 8 months ago

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upgraded to ver 115.0.1 & now can't get importexporttool to work!!! can't use it without this tool

can i go back to ver 102?? can't seem to find how to do this online importexporttool ng is grey out not avail. on new version i save dozens of emails from thunderbird to … (read more)

can i go back to ver 102?? can't seem to find how to do this online importexporttool ng is grey out not avail. on new version i save dozens of emails from thunderbird to my computer for 'eternal' storage in pdf format & remove them from thunderbird but can't find an easy way to do this now if i try to save as they all go to a folder with .eml suffix which i don't want, if i try to print to pdf i have to name ea. file & if i try to save them to jpg i have to say 'ok' to ea. file i tried to do 119 files this morning & gave up, hate upgrades that change such important things

Asked by joanlozier 8 months ago

Answered by Toad-Hall 8 months ago

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Thunderbird Gmail OAuth2 failing with Thunderbird detected a potential security threat and did not continue to accounts.google.com

TB version: 115.1.0 (64-bit) Windows 10 (corporate laptop) Fresh laptop, fresh install of TB. When trying to connect email@example.com (not really my email), TB correct… (read more)

TB version: 115.1.0 (64-bit) Windows 10 (corporate laptop)

Fresh laptop, fresh install of TB.

When trying to connect email@example.com (not really my email), TB correctly detects that my domain is hosted at Google, configures IMAP and SMTP for OAuth2, and pops up the window to authenticate.

Instead of an authentication prompt, I'm met with this error:

URL: https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=<CHOMP>aq8lmia8j<CHOMP>.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fmail.google.com%2F+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcalendar&login_hint=user%40example.com

Text: Did Not Connect: Potential Security Issue

Thunderbird detected a potential security threat and did not continue to accounts.google.com because this website requires a secure connection.

Asked by matt193 7 months ago

Answered by matt193 7 months ago

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Each time I send a message using Thunderbird is asks for a password and always fails

I recently installed Thunderbird on a new computer.I set it up to use my Yahoo account. It does receive emails sent to Yahoo but will not send. Every time i click SEND it… (read more)

I recently installed Thunderbird on a new computer.I set it up to use my Yahoo account. It does receive emails sent to Yahoo but will not send. Every time i click SEND it asks for a password and always says it failed.

Under settings, there are 2 servers, IMAP and SMTP. Each has a different password, but at one point I made them the same. It does not matter because the outgoing server keeps changing its password to about 20 random letter and characters. At one point I copied these random characters into the clipboard and posted it in after it asked for a password...and it still FAILS.

I am using version 81.0.19 Until I get this fixed it is useless. An annoying thing is that each time I start Thunderbird, it asks for the password...on my previous pc it remembered it. Both machines are Windows 10. Can anyone help?

Asked by mysystrashed 1 year ago

Answered by Toad-Hall 1 year ago

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Where is OAuth2 in the SMTP settings?

I'm trying to set up a bellsouth.net (ATT) account using the instructions at https://kb.uwm.edu/uwmhd/page.php?id=109671. The account setup flows perfectly until it's tim… (read more)

I'm trying to set up a bellsouth.net (ATT) account using the instructions at https://kb.uwm.edu/uwmhd/page.php?id=109671. The account setup flows perfectly until it's time to choose the Authentication Method for the Outgoing Server where the choice for OAuth2 is missing (see pic). Why isn't the OAuth2 option showing up? I'm using the most recent release of Thunderbird. Thank you.

Asked by sunsunsunhereitcomes 1 year ago

Answered by sunsunsunhereitcomes 1 year ago

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Thunderbird 102, after upgrade lost all my emails, folders, and profiles. How do I recover?

I am on windows 10. My Thunderbird was upgraded automatically from 91.11.0 to 102.0. I've lost all my emails, folders, accounts, and profiles, including Giganews (usene… (read more)

I am on windows 10. My Thunderbird was upgraded automatically from 91.11.0 to 102.0. I've lost all my emails, folders, accounts, and profiles, including Giganews (usenet). I tried re-installing TB 91.11.0 and restoring my profile folder, but I still cannot access my old folders, accounts, or profiles.

What did I do wrong? Is there any way to get back to a working Thunderbird? I have numerous backups of my old Thunderbird profile folder.

Asked by arnold.trembley 1 year ago

Answered by arnold.trembley 1 year ago

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thunderbird setup stuck checking password

I can't setup my email account on a new machine. I have Windows 11 pro I tried a few times uninstalling Thunderbird and reinstalling. Deleting the Profile in between and… (read more)

I can't setup my email account on a new machine. I have Windows 11 pro

I tried a few times uninstalling Thunderbird and reinstalling. Deleting the Profile in between and restarting. It still gets stuck during set up on checking password.

If i try manual setup and Re-test, i get the message "incoming server already exists" HELP

Asked by Swaasje 1 year ago

Answered by david 1 year ago

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How can I import Outlook 2013 PST file to TB v102?

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of importa… (read more)

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of important emails. I'm trying to get away from MS's Office - it's become too expensive.

I tried to use TB's tools>import>import from Outlook but I get an error message saying "no profile is found".

Can I do this within TB or do I need a 3rd party app? If so, is there a reliable one?

Thanks in advance.

Asked by blueboy714 1 year ago

Answered by sfhowes 1 year ago

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Thunderbird email

Hi, I desperately need help please regarding Thunderbird Email. I factory reset my computer to get rid of a variety of bugs/slowness etc. I downloaded/printed the suppor… (read more)

Hi, I desperately need help please regarding Thunderbird Email. I factory reset my computer to get rid of a variety of bugs/slowness etc. I downloaded/printed the support info regarding profiles off the mozilla support site. i followed the instructions and saved my profile. there looked to be two profile file folders. i save them on an external drive. Reset my computer. put thunderbird back on, however the new version of Thunderbird doesnt seem to want to migrate my files back. Im really worried that Ive lost my whole history of emails. I have been with Thunderbird for more than 10 years and saved hundreds of emails in various email folders. Ive tried loading one profile folder, the other, then both and all other variations. ive made new profiles and tried to upload my old profiles and nothing works. I did manage to get a couple of my historical email folders to appear, and some sent items from years ago. But 95% of the stuff i still cant upload. Im not very IT savvy, but i believe ive followed the instructions properly. Is there anything else I can try. are my folders saved in the "server" somewhere that i can access? should i try an use an old version of thunderbird? any advice (in laymans terms) would be appreciated very much :) thanks jackie

Asked by jacantryan 1 year ago

Answered by Toad-Hall 1 year ago