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Message list panel now has more white space (fewer messages shown) and dangerously confusing hover highlighting v78.3.2

I just upgraded to 78.3.2, and the message list panel now has significantly more spacing, less denstiy. There is more whitespace between lines. And there does not appear … (read more)

I just upgraded to 78.3.2, and the message list panel now has significantly more spacing, less denstiy. There is more whitespace between lines. And there does not appear to be any option to reset this back to the previous compact view?

EDIT: Adding a note about an additional issue with the message list panel that is discussed in this thread... Prior to v78.3.2, a message/line in the message list pane would not become highlighted until I *clicked* on it. Now, whenever I just pass my mouse over the list, the message under the mouse becomes highlighted (and the last message(s) *selected* also remains highlighted). This results in two or more non-adjacent messages being highlighted in the same way at the same time. This is a poor usability experience and dangerous design that has caused me to perform operations on unintended messages multiple times, even nearly accidentally deleting messages. This usability degradation creates a risk of data loss.

KEYWORDS: message thread pane, message list panel, UX, UI design, usability, accessibility

Asked by sells59 1 year ago

Answered by Toad-Hall 1 year ago

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HELP...

Everything was working fine in Thunderbird for a LONG time. A few minutes ago I opened it and instead of opening normally it opened to a page called 'account setup'. Th… (read more)

Everything was working fine in Thunderbird for a LONG time. A few minutes ago I opened it and instead of opening normally it opened to a page called 'account setup'. There was another tab called 'home' that had buttons for email, calendar, address book, etc. Clicking email took me to the account setup page again.

HOW DO I GET IT BACK TO NORMAL?????

Asked by bossman3 2 months ago

Answered by Toad-Hall 1 month ago

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Sending email

The latest version of Thunderbird (91.1.2 (64-bit)) installed yesterday. Before the installation I was able to send emails on all my accounts. After the installation I … (read more)

The latest version of Thunderbird (91.1.2 (64-bit)) installed yesterday. Before the installation I was able to send emails on all my accounts. After the installation I cannot send emails on any of the accounts.

When I reply to an email, the send button is greyed out. When I make a new email and click on send nothing happens. I can still receive emails. There are no messages that I am doing anything wrong.

I have four separate accounts, each with their own SMTP server. Send doesn't work on any of them. My OS is Windows 10 and is up to date. My antivirus is McAfee LiveSafe (16.0) and it is up to date.

Asked by tozerdd 7 months ago

Answered by Matt 7 months ago

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New draft copy created on each save (POP3) [repost]

Hello! I'm writing this post because my previous post after a long time is still unsolved: please see at https://support.mozilla.org/it/questions/1246436. As described: … (read more)

Hello! I'm writing this post because my previous post after a long time is still unsolved: please see at https://support.mozilla.org/it/questions/1246436.

As described:

  • Each time I save/close a draft message, a new updated copy of the message is created in the local Draft folder, but the old one isn't deleted.
  • AutoSave do the same

Steps done:

  • removed all IMAP accounts.
  • verified that draft settings point correctly into "Other" Global Account Draft folder.
  • restarted TB in safe mode and tested again.
  • repaired the Draft folder with right click > repair
  • tried to rebuild Draft folder.

Regarding last step done, I tried to rebuild Draft folder from the Local Folders. This didn't work because if I:

  • first close TB,
  • remove Draft and Draft.MSF files and
  • restart TB,

TB itself does NOT recreate the Draft folder as expected; and each time I save a draft I receive an error asking to use a new local-draft folder because Draft folder is having an issue.

Please also note I already read this KB/thread:

without any success. :(

Regarding the last question (#1282944) I didn't find any Drafts and Drafts.msf files into 'Mail' folder - 'pop mail account name folder'.

Thank you so much helping me to solve this very annoying problem I'm experiencing since years! ilNebbioso

Asked by ilNebbioso 1 year ago

Answered by Toad-Hall 1 year ago

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Problem with TASKS List after 78.6.1 update

Hello, Since upgrading to 78.6.1 yesterday, my TASKS list that displays alongside my Calendar is listing all my tasks going back to when they were first created. I have g… (read more)

Hello,

Since upgrading to 78.6.1 yesterday, my TASKS list that displays alongside my Calendar is listing all my tasks going back to when they were first created. I have gone through all of them 3 times now, ticking all the boxes to clear them off the Task list but when I restart Thunderbird they are all showing in the Tasks list again. I've tried double-clicking on an entry and then 'Edit All Occurrences', made changes and then saved again, but they all just keep reappearing in the Tasks List as if they haven't been completed??

Asked by bgaynham 1 year ago

Answered by Toad-Hall 1 year ago

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Can't delete or move inbox messages

I'm running TB 68.9.0 (Windows 10). I had a power outage 3 days ago and now I can't delete or move any messages from my TB Inbox. The outage also affected my folderTree… (read more)

I'm running TB 68.9.0 (Windows 10). I had a power outage 3 days ago and now I can't delete or move any messages from my TB Inbox. The outage also affected my folderTree.json file but that's been resolved.

I've tried the fix provided in https://support.mozilla.org/en-US/kb/cannot-delete-messages. I deleted Trash and Trash.msf folders from the ...Profile\Mail\secure.fsr.com folder and then attempted to create a new Trash folder from within TB. But I get the error message "A folder with that name already exists. Please enter a different name."

Looking into my ...Profile\Mail folder I find multiple versions of my server (secure.fsr.com) folder (see graphic below). Maybe I've erased Trash and Trash.msf from the wrong version? I'm a little leary of just hacking away not knowing what these versions are.

So my questions are

1) Can you please advise on how I can once again move and delete emails from my Inbox?

2) What are these version folders for my server (secure.fsr.com) in ...Profile\Mail? Do I really need them all?

3) Likewise, what are the version folders for Local Folders, mail.pullman.com, and smart mailboxes? I know that my ISP changed the name of their server from mail.pullman.com to secure.fsr.com last spring. So the mail.pullman.com folders are probably a relic.

Any assistance is greatly appreciated.

...david

Asked by DBee 1 year ago

Answered by Toad-Hall 1 year ago

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can not send mail after update ver78 SOLVED: caused by TLS

I can not send emails after the new update I am getting this error. Sending of the message failed. Peer using unsupported version of security protocol. The configuration … (read more)

I can not send emails after the new update I am getting this error. Sending of the message failed. Peer using unsupported version of security protocol. The configuration related to smtp.vcn.com must be corrected I have checked all settings and had the ISP check also and can not get past this error.Any help would be appreciated

Asked by copyjerome 1 year ago

Answered by sfhowes 1 year ago

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Thunderbird crashes @ nvwgf2umx.dll on startup on old Win 7 Ultimate machine

Guys hello! I was using thunderbird for my mails on windows 7 on an old machine..Recently it started crashing on startup..I checked for solution on google then i found ou… (read more)

Guys hello! I was using thunderbird for my mails on windows 7 on an old machine..Recently it started crashing on startup..I checked for solution on google then i found out i could start with safe mode only...(i wasnt using any addons so disabling them had zero effect)

Because i didnt want to continue with safe mode only, So i zipped my profile folder and created a backup.. Then i downloaded Thunderbird Setup 91.5.0.exe and tried fresh install with deleting the old profile directory...

Now thunderbird doesnt start even with 0 profile..It doesnt start with safe mode too ! I cannot even go to profile manager (thunderbird.exe -p )

I dont know what to do!

I have found crash id but i cannot understand what the problem is! Can anyone help ?

(also posted in https://www.reddit.com/r/Thunderbird/comments/s7v29j/thunderbird_crashes_on_startup_on_old_win_7/ )

crash.main.3 1642611496 95d99cbd-8c84-46e3-8f15-a0682233c3f1 {"AdapterDeviceID":"0x1245","AdapterDriverVersion":"8.17.12.8026","AdapterSubsysID":"319819da","AdapterVendorID":"0x10de","Add-ons":"default-theme%40mozilla.org:1.2","AppInitDLLs":"acaptuser64.dll","AvailablePageFile":"3593490432","AvailablePhysicalMemory":"2764484608","AvailableVirtualMemory":"8793042358272","BlockedDllList":"","BreakpadReserveAddress":"81657856","BreakpadReserveSize":"83886080","BuildID":"20211117150618","CPUMicrocodeVersion":"0x14","ContentSandboxCapable":"1","ContentSandboxLevel":"1","ContentSandboxWin32kState":"Win32k Lockdown disabled -- Operating system not supported","CrashTime":"1642611496","DOMIPCEnabled":"1","FramePoisonBase":"9223372036600889344","FramePoisonSize":"65536","GraphicsCompileShader":"ps_text_run_ALPHA_PASS_TEXTURE_2D","InstallTime":"1642610573","LauncherProcessState":"0","MinidumpSha256Hash":"893c907c8bcc3e73b97ca102b30775dcba7e4094fe2e4dd3d4816dc4e391d04b","Notes":"\nFP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ D2D1.1? D2D1.1- OMTP? OMTP- EGL? EGL- GL Context? GL Context+ ","ProductID":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","ProductName":"Thunderbird","ReleaseChannel":"release","SafeMode":"0","SecondsSinceLastCrash":"916","ServerURL":"https://crash-reports.thunderbird.net/submit?id={3550f703-e582-4d05-9a08-453d09bdfdc6}&version=91.3.2&buildid=20211117150618","StackTraces":{"crash_info":{"address":"0x38","crashing_thread":0,"type":"EXCEPTION_ACCESS_VIOLATION_READ"},"modules":[{"base_addr":"0x7fee9fd0000","code_id":"4CE7C5A2c6000","debug_file":"d3d11.pdb","debug_id":"B861747BFA1743B5A41012E0740381761","end_addr":"0x7feea096000","filename":"d3d11.dll","version":"6.1.7601.17514"},{"base_addr":"0x7fef1e70000","code_id":"61952BCDa3000","debug_file":"mozglue.pdb","debug_id":"6ACC7ED414B1A6CF4C4C44205044422E1","end_addr":"0x7fef1f13000","filename":"mozglue.dll","version":"91.3.0.7991"},{"base_addr":"0x7fef6be0000","code_id":"4E3909F7806000","debug_file":"nvwgf2umx.pdb","debug_id":"E153665D0CC04912BAB2E1CA54C7DE571","end_addr":"0x7fef73e6000","filename":"nvwgf2umx.dll","version":"8.17.12.8026"}],"status":"OK","threads":[{"frames":[{"ip":"0x7fef70518d3","module_index":2,"trust":"context"},{"ip":"0x7fef7052aa6","module_index":2,"trust":"cfi"},{"ip":"0x7fef6f8b4e0","module_index":2,"trust":"cfi"},{"ip":"0x7fef6e8910f","module_index":2,"trust":"cfi"},{"ip":"0x7fef6e5efef","module_index":2,"trust":"cfi"},{"ip":"0x7fef6e5e3f0","module_index":2,"trust":"cfi"},{"ip":"0x7fef6e282ad","module_index":2,"trust":"cfi"},{"ip":"0x7fef6de5121","module_index":2,"trust":"cfi"},{"ip":"0x7fef6de6c4f","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c8da8f","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c52a7e","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c8e08a","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c52820","module_index":2,"trust":"cfi"},{"ip":"0x7fef6c43277","module_index":2,"trust":"cfi"},{"ip":"0x7feea01f61d","module_index":0,"trust":"cfi"},{"ip":"0x7feea00124b","module_index":0,"trust":"cfi"},{"ip":"0x7fee9ff9396","module_index":0,"trust":"cfi"},{"ip":"0x7fee9fe60e5","module_index":0,"trust":"cfi"},{"ip":"0x7feea0109c3","module_index":0,"trust":"cfi"},{"ip":"0x7fee9fe632d","module_index":0,"trust":"cfi"},{"ip":"0x7feea0193f3","module_index":0,"trust":"cfi"},{"ip":"0x7feea018f9a","module_index":0,"trust":"cfi"},{"ip":"0x7feea0188c9","module_index":0,"trust":"cfi"},{"ip":"0x7fee9fdb78f","module_index":0,"trust":"scan"},{"ip":"0x7fef1e7a59c","module_index":1,"trust":"scan"}]}],"unloaded_modules":[{"base_addr":"0x180000000","code_id":"4850C38Cb3000","end_addr":"0x1800b3000","filename":"acaptuser64.dll"},{"base_addr":"0x7fef1c00000","code_id":"4CE7C7715000","end_addr":"0x7fef1c05000","filename":"KBDTUQ.DLL"},{"base_addr":"0x7fef6be0000","code_id":"4E3909F7806000","end_addr":"0x7fef73e6000","filename":"nvwgf2umx.dll"}]},"StartupCrash":"0","StartupTime":"1642611464","SystemMemoryUsePercentage":"35","TelemetryEnvironment":"{\"build\":{\"applicationId\":\"{3550f703-e582-4d05-9a08-453d09bdfdc6}\",\"applicationName\":\"Thunderbird\",\"architecture\":\"x86-64\",\"buildId\":\"20211117150618\",\"version\":\"91.3.2\",\"vendor\":null,\"displayVersion\":\"91.3.2\",\"platformVersion\":\"91.3.0\",\"xpcomAbi\":\"x86_64-msvc\",\"updaterAvailable\":true},\"partner\":{\"distributionId\":null,\"distributionVersion\":null,\"partnerId\":null,\"distributor\":null,\"distributorChannel\":null,\"partnerNames\":[]},\"system\":{\"memoryMB\":4077,\"virtualMaxMB\":8388608,\"cpu\":{\"extensions\":[\"hasMMX\",\"hasSSE\",\"hasSSE2\",\"hasSSE3\",\"hasSSSE3\",\"hasSSE4_1\",\"hasSSE4_2\",\"hasAVX\",\"hasAES\"]},\"os\":{\"name\":\"Windows_NT\",\"version\":\"6.1\",\"locale\":\"tr-TR\",\"servicePackMajor\":1,\"servicePackMinor\":0,\"windowsBuildNumber\":7601},\"hdd\":{\"profile\":{\"model\":null,\"revision\":null,\"type\":null},\"binary\":{\"model\":null,\"revision\":null,\"type\":null},\"system\":{\"model\":null,\"revision\":null,\"type\":null}},\"gfx\":{\"D2DEnabled\":false,\"DWriteEnabled\":true,\"ContentBackend\":\"Skia\",\"Headless\":false,\"EmbeddedInFirefoxReality\":false,\"adapters\":[{\"description\":\"NVIDIA 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nvd3dum,nvwgf2um,nvwgf2um\",\"driverVendor\":null,\"driverVersion\":\"8.17.12.8026\",\"driverDate\":\"8-3-2011\",\"GPUActive\":true}],\"monitors\":[{\"screenWidth\":1024,\"screenHeight\":768,\"refreshRate\":75,\"pseudoDisplay\":false}],\"features\":{\"compositor\":\"none\",\"hwCompositing\":{\"status\":\"available\"},\"gpuProcess\":{\"status\":\"unavailable:FEATURE_FAILURE_PLATFORM_UPDATE\"},\"wrQualified\":{\"status\":\"available\"},\"webrender\":{\"status\":\"available\"},\"wrCompositor\":{\"status\":\"unavailable:FEATURE_FAILURE_DCOMP_NOT_WIN10\"},\"wrSoftware\":{\"status\":\"available\"},\"openglCompositing\":{\"status\":\"unused\"},\"omtp\":{\"status\":\"disabled:FEATURE_FAILURE_DISABLED\"},\"d3d11\":{\"status\":\"available\",\"version\":45056,\"warp\":false,\"textureSharing\":true,\"blocklisted\":false},\"d2d\":{\"status\":\"unavailable:FEATURE_FAILURE_D2D_FACTORY\",\"version\":\"1.1\"}}},\"appleModelId\":null},\"settings\":{\"blocklistEnabled\":true,\"e10sEnabled\":true,\"e10sMultiProcesses\":8,\"fissionEnabled\":false,\"telemetryEnabled\":false,\"locale\":\"en-US\",\"intl\":{},\"update\":{\"channel\":\"release\",\"enabled\":true},\"userPrefs\":{\"widget.content.allow-gtk-dark-theme\":false,\"widget.content.gtk-high-contrast.enabled\":true},\"sandbox\":{\"effectiveContentProcessLevel\":1,\"contentWin32kLockdownState\":3},\"launcherProcessState\":0,\"addonCompatibilityCheckEnabled\":true,\"isDefaultBrowser\":null},\"profile\":{}}","TelemetrySessionId":"6b0ed529-5564-4d95-9e70-d47b9d06f1e0","ThreadIdNameMapping":"3604:\"IPC I/O Parent\",3272:\"Link Monitor #1\",3220:\"Socket Thread\",1448:\"Permission\",3144:\"Timer\",1296:\"BackgroundThreadPool #1\",2480:\"JS Watchdog\",3468:\"TaskController Thread #0\",1400:\"TaskController Thread #1\",1548:\"TaskController Thread #2\",3408:\"TaskController Thread #3\",1988:\"Cache2 I/O\",2040:\"Cookie\",1912:\"Worker Launcher\",316:\"WindowsVsyncThread\",1596:\"Renderer\",2824:\"WinCompositor\",2756:\"WRWorkerLP#0\",1000:\"WRWorkerLP#2\",216:\"WRWorkerLP#1\",3324:\"WRWorker#2\",3672:\"WRWorker#0\",1716:\"WRWorkerLP#3\",772:\"WRWorker#3\",3320:\"WRWorker#1\",1064:\"Compositor\",3088:\"ImageIO\",3168:\"IPDL Background\",3476:\"QuotaManager IO\",1512:\"HTML5 Parser\",2872:\"IndexedDB #1\",1152:\"StyleThread#0\",1976:\"StyleThread#1\",1092:\"StyleThread#2\",312:\"ImageBridgeChld\",2320:\"WRSceneBuilder#1\",2408:\"WRSceneBuilderLP#1\",2468:\"WRRenderBackend#1\",1068:\"DOM Worker\",1308:\"StreamTrans #25\",2712:\"Untrusted Modules\",2904:\"ProxyResolution\",1872:\"mozStorage #1\",2808:\"TRR Background\",816:\"DNS Resolver #1\",3096:\"BgIOThreadPool #1\",3400:\"DNS Resolver #2\",3312:\"DOM Worker\",2308:\"SSL Cert #1\",1632:\"SSL Cert #2\",2312:\"PlayEventSound\",192:\"StreamTrans #29\",1304:\"StreamTrans #32\",2820:\"StreamTrans #33\",1628:\"IPC Launch\",3156:\"ProcessHangMon\",2588:\"GMPThread\",4156:\"WRSceneBuilder#2\",4160:\"WRSceneBuilderLP#2\",4164:\"WRRenderBackend#2\",4360:\"SwComposite\",4364:\"WRSceneBuilder#3\",4368:\"WRSceneBuilderLP#3\",4372:\"WRRenderBackend#3\",4376:\"SwComposite\",4380:\"WRSceneBuilder#4\",4384:\"WRSceneBuilderLP#4\",4388:\"WRRenderBackend#4\",4392:\"SwComposite\",4396:\"WRSceneBuilder#5\",4400:\"WRSceneBuilderLP#5\",4404:\"WRRenderBackend#5\",4408:\"SwComposite\",4412:\"WRSceneBuilder#6\",4416:\"WRSceneBuilderLP#6\",4420:\"WRRenderBackend#6\",4452:\"StreamTrans #35\",","TotalPageFile":"5321986048","TotalPhysicalMemory":"4275302400","TotalVirtualMemory":"8796092891136","URL":"about:blank","UptimeTS":"110.9308638","User32BeforeBlocklist":"1","Version":"91.3.2","Winsock_LSP":"MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n RSVP TCPv6 Servis Sa\u011flay\u0131c\u0131s\u0131 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP TCP Servis Sa\u011flay\u0131c\u0131s\u0131 : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP UDPv6 Servis Sa\u011flay\u0131c\u0131s\u0131 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP UDP Servis Sa\u011flay\u0131c\u0131s\u0131 : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a","useragent_locale":"en-US"}

Asked by canraps 4 months ago

Answered by Wayne Mery 4 months ago

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browser not supported when trying to log in to gmail

When i try to log into a gmail account it opens a window to verify but i can't because google doesn't support the browser anymore, the browser being the pop up window … (read more)

When i try to log into a gmail account it opens a window to verify but i can't because google doesn't support the browser anymore, the browser being the pop up window

Asked by abelmovies8 8 months ago

Answered by abelmovies8 7 months ago

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Thunderbird 91.0.3 hangs when entering Preferences

Latest release Thunderbird 91.0.3 x64 hangs when entering Preferences. It is very slow scrolling after that and total hang on in a few seconds. OS is Win 10 Pro x64 21H1.… (read more)

Latest release Thunderbird 91.0.3 x64 hangs when entering Preferences. It is very slow scrolling after that and total hang on in a few seconds.

OS is Win 10 Pro x64 21H1.

Also I cannot find the way how to open Config Editor - there is no appropriate tab in Preferences (as far as I see before hang on).

Asked by Fixxxer 8 months ago

Answered by Wayne Mery 6 months ago

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Outgoing account sign-in disappears

Since the last TB update, which was 4 days ago, the credentials to send email for some accounts have vanished from the Passwords list. That leads to the error in the att… (read more)

Since the last TB update, which was 4 days ago, the credentials to send email for some accounts have vanished from the Passwords list.

That leads to the error in the attached photo. Editing or updating the SMTP settings has no effect.

Asked by MX5Bob 1 year ago

Answered by Matt 11 months ago

  • Solved

Thunderbird beta storage use of nearly 30GB

Hi, I installed thunderbird beta around version 93 and since then the memory usage on my computer increased to take all of the free space when I open TB. Up to 30GB. I wo… (read more)

Hi, I installed thunderbird beta around version 93 and since then the memory usage on my computer increased to take all of the free space when I open TB. Up to 30GB. I would like to get back to a non-beta version but cannot easily since i have old email accounts on it, no longer synchronised (I would not be able to download these emails again). I also guess that transferring the profile would result in the similar 30GB usage. I am now at TB 98 and still have that problem. I have tried the "remove duplicate messages" add-on which doesn't delete everything. I have multiple occurrences of the same emails with possibly altered content. Any way this could be fixed? Thanks a lot!

Asked by yann.rdp 3 months ago

Answered by david 3 months ago

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Both receiving and sending messages work intermittently

For background on my mail server setup, please see https://support.mozilla.org/en-US/questions/1242115. I've left the outgoing server setup as Yahoo simply so that I don'… (read more)

For background on my mail server setup, please see https://support.mozilla.org/en-US/questions/1242115. I've left the outgoing server setup as Yahoo simply so that I don't have to change settings every time I visit the U.S. and when I return home again.

As of a couple of days ago, clicking on Get Messages frequently results in an error message saying that the connection to the pop server timed out, and clicking on Send often gets a similar message (though of course referring to the smtp server). I haven't changed any settings since implementing sfhowes' instructions in the thread mentioned above. I have zero connection problems in Firefox.

Asked by doniel 1 year ago

Answered by sfhowes 1 year ago

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Error in Thunderbird 78.2.2 and 78.3.1 for command line control on Mac

Until today I would use a command line like: Applications/Thunderbird.app/Contents/MacOS/thunderbird -profile /TargetPATH/4t8rz46z.default/ to start Thunderbird using the… (read more)

Until today I would use a command line like:

Applications/Thunderbird.app/Contents/MacOS/thunderbird -profile /TargetPATH/4t8rz46z.default/

to start Thunderbird using the profile given in the TargetPATH.

But after todays update 78.2.2, this feature does not work on my mac MacOS 10.15.6

When using this command line, thunderbird opens but without any content.

How to do now a command line start of Thunderbird on a target profile?

Asked by ppp 1 year ago

Answered by ppp 1 year ago

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Thunderbird random crashing @ OOM | large -and- @ OOM | small; xul.dll in crash thread. Cause: Bitdefender? (mookien)

I recently updated to Thunderbird version 78.8.1 (32-bit) on my Windows 10 machine and it crashes at random. I was previously using version 60.9.1 without issue. The cras… (read more)

I recently updated to Thunderbird version 78.8.1 (32-bit) on my Windows 10 machine and it crashes at random. I was previously using version 60.9.1 without issue. The crash reports indicate that xul.dll is the culprit. There are several entries--in red--that indicate xul.dll only, so I'm assuming that this is the issue. Any idea how to address this?

I have multiple (IMAP) email accounts on my TB profile from various hosts including IONOS, Hostgator, A2, and Google. I didn't have any issues when I was using an older version of Thunderbird but now the crashing is persistent. This is happening at both work and home; I'm using the same email profile for both. It's also happening for other users at my company who have recently upgraded. Different A/V for home/work PCs so not sure that this is the issue.

Using the following add-ons: Manage Emails (Nostalgy++), Manually sort folders, Provider for Google Calendar, Quickfolders, and Remove Duplicate Messages. Tried to restart with add-ons disabled and was still crashing.

Any help would be greatly appreciated. Thanks.

Asked by mookien 1 year ago

Answered by mookien 1 year ago

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Since Thunderbird 68.2, won't open - Crash reporter opens. SOLVED caused by BitDefender

I've had issues with the 68.2 release. Thunderbid does not open, I just get crash reporter. With versions 68.0 and 68.1, if I uninstalled it and reinstalled, Thunderbird … (read more)

I've had issues with the 68.2 release. Thunderbid does not open, I just get crash reporter. With versions 68.0 and 68.1, if I uninstalled it and reinstalled, Thunderbird would open. But with version 68.2, all I get is Crash Reporter. I updated Thunderbird on my laptop too and I'm having the same issue. So I now have no access to my emails. Something is terribly wrong.

Asked by Paul 2 years ago

Answered by sfhowes 2 years ago

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TB 91 not retaining settings on restart

Steps to reproduce: Changed settings: Sort by --> threaded Layout --> messenger pane off Start at --> Inbox (which is gmail) Actual results: Next restart of TB r… (read more)

Steps to reproduce:

Changed settings: Sort by --> threaded Layout --> messenger pane off Start at --> Inbox (which is gmail)

Actual results:

Next restart of TB returns those settings to their default. Changes retained only until restart, then back to defaults. TB 91.2.0 Windows 10 Pro on HP laptop Have used TB for many years. Did not realize auto-update was on (didn't used to be on). Have now turned it off again. This change to updates was retained.

Expected results:

Should have retained those changes on restart.

Asked by sreigle 7 months ago

Answered by sfhowes 7 months ago

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Thunderbird 78 already running but not responding

I just installed Thunderbird on a new Windows 10 PC yesterday. Everything worked, for a while. When I went to use TB later at night I could not open TB & got a messa… (read more)

I just installed Thunderbird on a new Windows 10 PC yesterday. Everything worked, for a while.

When I went to use TB later at night I could not open TB & got a message it was already running but not responding. There were 2 instances showing in Task Manager but I could not close them. Sometimes when I tried a message came up saying "The operation could not be completed" and "Access is denied". I had to power off the PC to clear out TB.

TB was working again but just to be safe I uninstalled and reinstalled it. And it continued to work after that. Until this morning, and now the same problem.

In addition, when I went to use Firefox it now had the same problem. FF was installed several days ago but there never was a problem till now. There were several instances of FF in Task Manager and I could end most of them, but there was one where I got the "The operation could not be completed" and "Access is denied".

Now the PC was stuck with TB and FF that could not be closed, and I had to power off the PC to clear them out.

Any suggestions on how to fix this problem would be appreciated. Thanks

Asked by Mike109 8 months ago

Answered by Mike109 7 months ago