Thunderbird Community Forum

I have several open email tabs but they are showing nothing and when I find the email in my in box it opens blank I've also had problems with thunderbird opening have had to restart computer several times?

Hi, I have been a Thunderbird user for many years and have over 16,000 emails in my account.

Today when I launched TB it comes up with blank screen with No Response on the top left. See screen shot image upload.

I have tried launching with Thunderbird -P and it only shows default account named default.

- other places show 3 accounts with one having -release

--Users\myuserID\local\Thunderbird\profiles:

   9qflpwnsdefault
   8593y64.default-release
   fsomy6as.default

--Users\myuserID\AppData\Roaming\profiles\ shows the 3 listed above.

I have tried launching Windows 11 in Safe Mode, same issue. I have tried the Troubleshoot Tool with same result.

Any ideas on how I can get TB to load correctly and show me my emails?

Please let me know if you need additional information.

thank you, George

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När jag ska starta E-postprogrammet går det inte. Jag får först meddelande om felstatus Oxc000012f. Sedan får jag kan inte ladda XPCOM. Vad betyder det? Måste jag ladda om programmet. Jag har använt programmet i många år och har mycket infor och kontakter där. HJÄLP

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