Thunderbird Support Forum

I received the latest update to v. 115.4.1 and after admiring the new look, I discovered that I could not open any type of hyperlink within an email. Right-clicking and selecting 'open in browser' fails to open the link as well. This was never an issue until this update. I am on a Win 11 desktop with Chrome set as my default browser. Please advise - I love this tool!

I've had long conversations with Apple regarding the setup of iCloud email accounts on Thunderbird. The process must include the generation of an App Specific Password using Apples web page :

https://appleid.apple.com/account/manage

This generates a password in the form aaaa-bbbb-cccc-dddd which is a different password to be used only with one Windows APP. Apple insists this is working with their standard mail server settings preset by all the email client providers. I've been advised to refer to Mozilla Thunderbird and Apple are insistent they can do no more than mail me links to all the instructions I've already read in detail several times. However, I believe the problem lies with Apple but they don't yet know it. I've used separate ASP generated passwords and tried to install an iCloud email on several different email clients: Thunderbird, Mailbird, Outlook and Postbox. All these confirm that the settings seem to be valid but nonetheless the email account fails to load with error messages suggesting the configuration or password (i.e. the ASP) is wrong. The common factor is Apple not Thunderbird. I suggest anyone flummoxed by this awaits the acceptance of this problem by Apple.

How do I migrate the old Thunderbird profile to the new Thunderbird? Background: Up until mid-Jan 2024 I was using Thunderbird on Windows 7. In mid-Jan I did a "clean" install of Windows and installed Thunderbird. Due to a corrupted Windows installation, I had to do another "clean" install of Windows 10 Pro. Today I installed Thunderbird version 115.9.0. Everything went well. However, I don't have access to my old - pre-mid Jan profile - which has e-mails and contacts I need to access. Here's my setup: Thunderbird installed in D:\Thunderbird New Thunderbird profile is in M:\Thunderbird Old Thunderbird profile is in M:\Thunderbird-OLD

How do I migrate/import the old messages, address book/contacts, and find out which extension I had installed?

Thanks.

I am getting a non-overridable TLS error when Thunderbird opens or when I attempt to download new emails (the emails will sometimes download later after I force a download. I have tried to change my TLS version without success. Please help me solve this issue.

My email setup is to an IMAP server (POP will not work with Gmail.com accounts). See my attached image files for further information.

I am trying to switch my active and working Thunderbird 116 for Mac from pop to imap. After entering name email and password in the "set up your existing email address" I recieve the green box message indicating "the following server settings were found". When clicking the blue "done" button at the bottom of the page i get the "unable to log in to the server" error message. The mail account continues to work properly with the pop settings. Are there any workarounds or solutions to this issue? Thanks!

I've been plagued with incoming messages that use a foreground/background color combination too dark to read without forwarding the message and then applying white to the swept text. The uploaded image shows the progression of reading the message, sweeping the text in the message (still uncomfortably dark with low contrast), forwarding the message (still unreadable), then select the text and apply white as the text color. I've googled this problem to no avail as most hits are for color contrast in the inbox format for color.

One solution is to switch themes from "dark" or "system theme - auto" to "light" then Thunderbird switches to black text on a white background and the incoming message is readable.

Is there a setting I'm missing to automatically solve this without having to swap theme's to read a message then swap back to preferred dark mode?

I have a hotmail.com address. Until recently, it worked well as webmail, plus also from TB on laptop, via IMAP and SMTP.

A few days ago, the sending function via SMTP stopped working (not IMAP); and webmail is still fine. I've tried a lot to solve it, but to no avail.

My guess is that MS is to blame, but don't know how to reach someone better-than-hotline there.

Details see annex; OS is Win10, TB is 115.9

Would someone be familiar with this kind of problem? According to my traditional european quality idea, best should be to get in touch with an MS technician with access to the syslog, to hear what the system's response to connection attempts is - but this seems to be precluded? I wonder what alternatives there might be?

How does one enable calendars in Thunderbird version 115.8.0? When I click the calendar icon on the left of the page, I get a calendar displayed but it has a message highlighted in yellow that says: "All calendars are currently disabled. Enable an existing calendar or add a new one to create or add events."

I cannot find anything in settings or elsewhere to enable calendars.

TIA

On March 14 I stopped being able to get my email. A message saying. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." What can I do? There is plenty of room on my computer and my server says all settings are correct

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

I have over 200 emails that I can find in search and can view a preview type showing of emails, I can right click or take any action aside from clicking to open email. But when I try to open email it seem to open a new page that is blank and shows a page just like regular email listing but the field showing emails in blank. This same blank results also happens when I can see emails in search window but click the link to view in list view. I just need to open an email enough to be able to see what email address the original email was sent to. I also will add I cant seem to find any of the emails found in search in any of the accounts that being used in Thunderbird (accounts listed in left side column) Also these emails are 2 years old and the computer may or may not have had a OS reset during that time but not sure.

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

Hello. I cannot see the list of my read messages in inbox folder. I see that I have 1700 messages but I cannot reset the setting to see both the unread and read messages. Thank you for your help.

I have used Thunderbird for many years without a issue. But as of a couple days ago I have been getting errors when I open Thunderbird. 1) It always ask me to login even after I save the password to always login. 2) I get this message: "Login to server imap.comcast.net with username caulkerguy@comcast.net failed." 3) Then I get this error message "Alert from account caulkerguy@comcast.net 1014." I have checked all my Server settings and all are correct as per your online settings. I have searched the web and have not found any fixes. Are there any fixes or work arounds? I would hate to stop using Thunderbird as I really like it! I have included 2 screenshots.Thanks for any and all help! Mike: caulkerguy@comcast.net or caulkerguy@gmail.com

when clicking an email link this is shown

"Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

How do I make Thunderbird instead open a new email?

This is on Fedora

Every time I try to reply to a my question on this forum I am now seeing the following message after I submit it:

An Error Occurred Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.

I use the latest FireFox on Win10. When looking for a solution the only one I found suggested cleaning out my cache data. I did that but it still fails. This issue started yesterday (or maybe two days ago).

Thoughts?

I sent a message a while back about slowness with 115, which I had to download because I had a crash.

There were various suggestions, but no solutions to the excessive slowness with 115. This culminated to day in a long 'no reply' mail which suggested the issue might be the virus checker.....

I checked again the various messages about 115 - most were archived, only one month since they were posted!!

Is there an issue with 115?? I saw a thread which asked was I having issues with it, my answer is yes, is there nobody out there with a suggestion??

How do i delete 155 emails from the same sender? Or 52 emails from the same sender? Or how do i delete multiple emails from the same sender, but they are not junk and i do not want to inhibit my receiving emails from the sender? Thank you

I get this message from Thunderbird on my desktop computer on app start up: ]Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

This started suddenly about a week ago.

I have Thunderbird on laptop that works fine.

How can fix this?

greig