Thunderbird Community Forum

Hi,

I'm trying to add another account to my Thunderbird client (already have 2, a IMAP account, and a Hotmail/Live/Outlook), but i keep getting the error "Exchange auth error" and no possible way to manually configure the server or anything, despite the mail server not being an exchange server. Following this, it just freezes the view, although i can close the popup by pressing escape.

is this a bug in the most current version of Thunderbird, or am i doing something wrong?

I can't add an account. When I try to add an account, I get an error message: can't access property "cleanup", this[#configVerifier] is undefined The version of Thunderbird is 140.0.1esr (64-bit).

I just added a new email server to handle my mail. It is a local hosting company that I use. I already have another email address with them. When I added the new account I noticed that the Sent and Drafts folders were missing under the 'Inbox'. Image 1 shows how the existing email account is setup with the drafts, sent and Junk folders under Inbox. The image 2 shows how the new account is showing up, no drafts or sent folders.

I am subscribed to them all.

How to get the Drafts and Sent folders under Inbox?

I have had my @yahoo.ca email for many years. I have always used Thunderbird to retrieve my email and read it locally on my desktop. Recently when Thunderbird launched Rogers take over and wants me to lo in to rogers. It is not a Rogers.com email address, it is a yahoo.ca email address.

Why has Rogers taken over my email.

I can still access my email on the web at the yahoo.ca website, but I want it back in Thunderbird as well.

john_f_burke@yahoo.ca

Hi,

Thunderbird: 142.0 (64-bit)

When I try to add a mail account that I deleted before, I receive an error message:

• Error Creating Account
• Incoming server already exists.

When I add my email account, I receive the message, "Can't find a server," and Thunderbird adds the incoming server configuration somewhere. It's not in the "Account Settings" menu.

I deleted my profile folder and started from scratch.

I tried to use the same configuration settings I have in the mobile version of Thunderbird, but without success. Unfortunately, it's not possible to import the settings from Thunderbird Mobile.

I have the same problem with the Account Hub, or without it. How can I fix this problem?

Many thanks,

Previously the yellow banner with the text "To protect your privacy, Thunderbird has blocked remote content in this message" had an Options button which allowed me to click "show remote content" or allow subdomains to permanently show remote content. That options button is now missing, and there's only a X button to close the warning banner.

My Privacy settings has "Allow remote content in message" unchecked and there are no Exceptions. On mobile Thunderbird I can still "show remote images" successfully.

v128.4.3, Flatpak

How can I change the order of my email accounts? I need to be able to move 1 or more accounts from the bottom of the list to the top of the list. I have Thunderbird 128.6.0

Could you please tell me how to how to add existing mail account to Thunderbird? I could not find "existing mail account" in the [new] which is [file] in the top Bar. Also, there is no "Add mail account" button.

App version is latest one. waiting for your reply.

I have two problems that may be related: 1. I can not get my spectrum email (cfl.rr.com) account to work. I believe that it is not accepting my password. when I use the automatic setup I got an error so I tried the manual setup:

Manual Configuration – [Re-test button ] the following settings were found by probing the given server Incoming server Protocol: IMAP Hostname: mobile.charter.net Port: 993 Connection security: SSL/TLS Authentication method: normal password Username: TaylorsOFPalmBay@cfl.rr.com

Outgoing server Hostname: mobile.charter.net Port: 587 Connection security: SSL/TLS Authentication method: normal password Username: TaylorsOFPalmBay@cfl.rr.com

However I get these errors: [trying to get messages] Logging to account TaylorsOfPalmBay@cfl.rr.com failed Logging to server mobile.charter.net with user name TaylorsOfPalmBay@cfl.rr.com failed.

and if I try to send a message [trying to compose and send a message] Sending of the message failed. Unable to authenticate to Outgoing server (STMP) mobile.charter.net. Please check the password and verify the ‘Authentication method’ in ‘Account settings | Outgoing server (SMTP)’.

I used the following for set up • Username: Your full Spectrum email address • Password: Your Spectrum email password • SSL: On • Protocol: IMAP • Incoming Server Port: 993 • Outgoing Server Port: 587 • Requires Authentication: Yes, or checked [normal password was the only option]

2. The second problem is that I added other accounts gmail, yahoo, and hotmail and they are failing when trying to send messages.

Please Hi Thunderbird Support, Thank you for this highly appreciated free platform. I do have a few questions please. I have three accounts and I add to Thunderbird: 1. Google personal account: Was able to see all folder, contacts, and calendars 2. Google work related: Was able to see folders, calendars, but no contacts (address book) 3. Outlook work related: Can see the inbox, no folders, no addressbook (contacts), no calendars. The screenshots below is what I get when adding the Outlook account

Looking forward to hearing from you. Kind regards, see attached.

I want to add school e-mail account to Thunderbird cause I already use Thunderbird for my private e-mail. If I try to connect the school e-mail account to Thunderbird, it loads and loads and loads but never gets the IMAP and SMTP settings from the server. It tried to add the account in a new install of Thunderbird in a virtual machine and there was the password input at the start to the usual name and e-mail input, when adding a new account. There it worked and Thunderbird got the settings from the server. But I don't want to access my school e-mail account via a virtual machine. I want access through my own PC. So it looks like the server needs the password from Thunderbird to get the settings but there is no way to input it before requesting the server. Or is it? Thanks for help in advance.

In account setup There is an error: "Incoming Server already exist"

Damn bloody right it already exists. Or do I need to specify servers that don't exist. Just make one up or so ?

Version 144.0.1. Unable to add a new email account. After entering the email address and going to automatic configuration... The circle keeps spinning forever... How do I add the account manually? I tested it on two computers.

I am trying to migrate my old Roadrunner (Spectrum) email account into Thunderbird. The auto create feature will not work with the settings that Thunderbird is finding. I have verified all of my information settings with Spectrum Support, and they tell me that Thunderbird has to supply me with some sort of special settings to make this work. Any help finding this info will be appreciated.

Thunderbird can't seem to add my outlook account and keeps telling me to check username and password; both of which are correct.

I have two separate accounts; a hotmail account and an outlook account. It added the hotmail, but won't add the outlook account.

Hello,

I’m encountering an issue after migrating my domain and professional email service.

My address was originally hosted by Cabanova and configured in Thunderbird. I recently transferred the domain and email hosting to OVH, which caused the old mail server configuration to stop working.

Here’s the current situation:

The account in Thunderbird is still using a POP server (ssl0.ovh.net – port 995), while OVH uses IMAP (port 993).

I cannot change the server type from POP to IMAP within the existing account settings.

When I try to add a new account, Thunderbird completely freezes after I click “Continue” and never gives me access to “Manual Configuration.”

I also cannot delete the existing account because it contains all my previous local emails that I need to keep.

At the moment, I’m able to send emails from this account via OVH, but I don’t receive any incoming messages.

What I’d like to do is simply update the server configuration to OVH’s IMAP settings, without losing my existing local messages or recreating the entire profile.

Could you please let me know if there’s a way to:

Force an existing POP account to switch to IMAP,

Or safely recreate the account as IMAP without losing local data and without Thunderbird freezing during setup?

Thank you in advance for your assistance,

Thunderbird forces me to use the new amount hub. And I get authentication error when trying to setup outlook.com email