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Installing programs on my new desktop

My previous desktop crashed and the technicians were unable to retrieve everything from the hard drive. I've got Firefox up but can't get Thunderbird or Norton or Deemix.… (read more)

My previous desktop crashed and the technicians were unable to retrieve everything from the hard drive. I've got Firefox up but can't get Thunderbird or Norton or Deemix. Could you please help?

Asked by steve.whitley 6 days ago

Last reply by Dropa 5 days ago

ver 102 group emails

I used to have Address book on my menu bar and could right click on a mailing list and send a BCC email to all. In 102.3, the address book is now in a tab to the left of … (read more)

I used to have Address book on my menu bar and could right click on a mailing list and send a BCC email to all. In 102.3, the address book is now in a tab to the left of the window, and I cannot click to open an email to all. I cannot select, and copy all addresses in the list and copy to a new mail BCC field.. How can I now send an email to all in a mailing list? It used to be so simple! John

Asked by johng1391 1 week ago

Last reply by Matt 1 week ago

  • Archived

Resolved - Cannot set up an existing account.

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that ke… (read more)

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that keeps on appearing:

Unable to login in at server. Probably wrong configuration,username or password.

Any help would be greatly appreciated.

Asked by Suksan 6 months ago

Last reply by Toad-Hall 3 weeks ago

Startmail

Thunderbird got other emails just fine; however, I am having trouble with getting the startmail account on to Thunderbird. I keep getting "wrong configuration." How do … (read more)

Thunderbird got other emails just fine; however, I am having trouble with getting the startmail account on to Thunderbird. I keep getting "wrong configuration." How do I solve this problem?

Asked by CaNavyMom 1 month ago

Last reply by Dropa 1 month ago

unable to authenticate outgoing server

using thunderbird, cannot send some emails- error message unablr to authenticate outgoing server (SMTP) mail.waitrose.com. I am receiving emails normally and can reply to… (read more)

using thunderbird, cannot send some emails- error message unablr to authenticate outgoing server (SMTP) mail.waitrose.com. I am receiving emails normally and can reply to sent emails.

Asked by rdewe 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Sending Email

I have tried everything I read in your "help" pages but no matter how I set up Thunderbird for Email I cannot get it to send. I recently had to purchase a new computer t… (read more)

I have tried everything I read in your "help" pages but no matter how I set up Thunderbird for Email I cannot get it to send. I recently had to purchase a new computer that has Windows 11. Is Thunderbird unable to work with Windows 11? I'm so frustrated at this point & need HELP. For your information the SMTP is set up as: description: [edited email from public] @skybeam.com Server Name: securemail.risebroadband.net Port: 465 (I've tried 587 but it doesn't make a difference) User: My Email Address Authentication: Normal Password Connection Security SSL/TLS

Note: I've checked Thunderbird & the passwords on both Incoming & Outgoing is correct.

Asked by akluke 4 months ago

Last reply by christ1 4 months ago

Primary Password

I decided I needed to use a password to enter my emails. By following my nose, I went to settings and checked the box to use a primary password. It then asked for a pas… (read more)

I decided I needed to use a password to enter my emails. By following my nose, I went to settings and checked the box to use a primary password. It then asked for a password. I typed it in... twice. Once, then confirm. Now, I can't enter my email no matter how many times I type in the password. I've tried resetting the password by going to chrome://pippki/content/resetpassword.xhtml. It says password was reset but nothing has changed, it did not ask me for a new password, and I still can't get in. Frustration has set in. Thank you for any help you can give tome.

Asked by diannebatson 5 months ago

Last reply by Toad-Hall 5 months ago