Showing questions tagged:

Cannot create my Comcast email account in thunderbird

I am running Linux Mint and Thunderbird 140.9.0esr (64-bit). When I try to setup my Comcast email account I get errors and the program basically stops. For example "can't… (read more)

I am running Linux Mint and Thunderbird 140.9.0esr (64-bit). When I try to setup my Comcast email account I get errors and the program basically stops. For example "can't access property "cleanup", this [#configVerifier] is undefined". When I allow Thunderbird to do the initial search and follow its recommendation I get this error: Error creating account Incoming server already exists

I have Tbird running on two other computers THAT HAVE BEEN TURNED OFF. I noted that if I tried setting up Tbird on my newest Mint installation, i.e., Tbird running on my Windows machine, it would also fail to make the account.

I am at a loss as to what is going on. Any ideas???

Solved 11 29

scan local folders when starting up

had the need to start a fresh thunderbird profile. now I forget which setting(s) allow for thunderbird to scan the local folders, NOT the internet, for new mail. any sugg… (read more)

had the need to start a fresh thunderbird profile.

now I forget which setting(s) allow for thunderbird to scan the local folders, NOT the internet, for new mail.

any suggestions?

thank you

Solved 14 47

When I tried to set up my gmail account manually it couldn't verify password and/or username.

Tried to setup gmail account manually. Couldn't verify username and/or password. Thunderbird just opened a window with an URL in plain text and did nothing. Text of windo… (read more)

Solved 1 23

How do I add a outlook account.

I have been trying to add my Outlook account for about 30 minutes now. Normally, I would use the beloved legacy account creator, but that doesn't exist anymore. But no ma… (read more)

I have been trying to add my Outlook account for about 30 minutes now. Normally, I would use the beloved legacy account creator, but that doesn't exist anymore.

But no matter what I do, I can't log in to my account. And I am pretty damn sure I got my login correct since I managed to log in to the website and all other devices with it.

And the error message is also seriously amiguous. I just need someone to help me through this..

Solved 3 15

Two local folders named 'Outbox'.

Linux Tbird 140.7.1esr (64bit) running under Ubuntu 22.04, and with imap on all my email accounts. I normally manage emails locally in Tbird, hardly ever go to webmail. I… (read more)

Linux Tbird 140.7.1esr (64bit) running under Ubuntu 22.04, and with imap on all my email accounts. I normally manage emails locally in Tbird, hardly ever go to webmail.

In my list of Local Folders, there are two which show up with the name 'Outbox' and identical icons. Viewing each folder's Properties, the name Outbox is unsurprisingly given for both, but their locations are different: mailbox://nobody@Local Folders/Unsent Messages mailbox://nobody@Local Folders/Outbox

1. Are these two folders supposed to have the same purpose? One (or both) must be for the [in my case extremely rare] situation where I compose an email but its actual sending is frustrated (eg router turned off).

2. I cannot rename either folder, eg by attempting to edit the Name field when viewing the properties box. If their function is distinct, being able to change the name to reflect this would be nice.

3. If the purpose is the same, presumably only one is actually used by Tbird. Which one? Can I delete the other, and if so how - just in case Tbird would automatically recreate it?

Not a big deal - this has been the situation for a long time (brain fog stops me remembering just how long) - but this is untidy and it niggles.

Solved 4 97

How to disable calendar?

Hi, I configured my account using the server's IMAP service. Every time I open Thunderbird, it asks me for the password of the calendar service of that IMAP service. But … (read more)

Hi,

I configured my account using the server's IMAP service. Every time I open Thunderbird, it asks me for the password of the calendar service of that IMAP service. But it doesn't have a calendar service. Even if it has, I don't want to use it.

I looked everywhere in the settings page, but could not find a way to disable it.

Why the app keeps asking me for the calendar service's password and how to disable it?


Thanks.

Solved 7 76

Thunderbird constantly showing that I have new messages, despite not having anything new in my inbox or any of my folders

On Bazzite, currently I'm running Thunderbird version 140.8.1esr. I only have one account set up in Thunderbird, which is my iCloud email account. I followed the steps in… (read more)

On Bazzite, currently I'm running Thunderbird version 140.8.1esr.

I only have one account set up in Thunderbird, which is my iCloud email account. I followed the steps in this guide to set up my iCloud email account in Thunderbird, and it went very smooth.

No matter what I do, no matter how many times I mark all folders as read, the icon in my dock ALWAYS displays a new mail notification.

I've removed and re-added my account twice, and have uninstalled and re-installed Thunderbird from the Bazaar store. iCloud on the web also does not show that I have any new messages.

Solved 1 74

Backup settings only

I'm reading this> https://support.mozilla.org/en-US/kb/thunderbird-export#thunderbird:linux:tb148 Looks great but all of my messages sit on IMAP servers and I don´t ne… (read more)

I'm reading this> https://support.mozilla.org/en-US/kb/thunderbird-export#thunderbird:linux:tb148 Looks great but all of my messages sit on IMAP servers and I don´t need a backup of those. I _do_ need a backup of settings, passwords, pgp keys, to move to another workstation. It is unclear what exactly is exported.

Solved 8 102

How to recover backup from TBird 145.0-1 in new 140.7.1?

My old Arch Linux system with Thunderbird 145.0-1-x86_64 died. My RasPi and my new Pop-OS Meerkat both get 140.7.1esr (aarch64), and say they can't import my backups. I c… (read more)

My old Arch Linux system with Thunderbird 145.0-1-x86_64 died. My RasPi and my new Pop-OS Meerkat both get 140.7.1esr (aarch64), and say they can't import my backups. I could see the RasPi ARM system getting a different Thunderbird, but the Meerkat is clearly an Intel processor. Why does it get the same version as the ARM based Pi? How can I recover my years of mail history? Both new installations say they are incompatible!

Solved 4 107

Unable to sign into Yahoo with Thunderbird or Firefox

I've recently set up Thunderbird on Linux Mint 22.2 and was unable to sign into Yahoo so I tried to sign in with Firefox instead and had the same errors :- Something … (read more)

I've recently set up Thunderbird on Linux Mint 22.2 and was unable to sign into Yahoo so I tried to sign in with Firefox instead and had the same errors :-

   Something went wrong
   We could not sign you in. Try again from a different device.

OR

   We couldn’t sign you in
   Change your browser settings to continue. Try the following:
   Turn off ad blockers
   Enable JavaScript

If you still can’t sign in, try a different device.

I can sign in with Chrome without any problems on the same workstation. Firefox version :- 147.0.4 (64-bit)

   Only Extension is Privacy Badger, but this is disabled for Yahoo.com

Thunderbird version :- 148.0 (64-bit)

   No extensions - as installed from Thunderbird download site

I'm not having any issues signing into any other websites / email accounts (Google, Hotmail).

I notice on the support website :- https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo it says "Starting with version 148, Thunderbird is switching to a more secure authorization protocol PKCE for Yahoo" BUT this isn't offered in the list of Authentication methods, has PKCE been delayed? Currently using OAuth2 for Thunderbird

Solved 11 139

Can you use Thunderbird with a two-step verification email account?

I want to access an Outlook.com email. It has 2-step verification. It also says I may be missing a domain name before the email. Not sure what that is. DomainName/myemail… (read more)

I want to access an Outlook.com email. It has 2-step verification. It also says I may be missing a domain name before the email. Not sure what that is. DomainName/myemailname@outlook.com.

Solved 2 95

When ThunderMail and Pro will be available?

Hi Just checking when ThunderMail and Pro will be available? I'm in need of email services for my small business and just don't want to subscribe to Google. I love Thunde… (read more)

Hi

Just checking when ThunderMail and Pro will be available? I'm in need of email services for my small business and just don't want to subscribe to Google. I love Thunderbird, glad it survived so many transformations over decades and would like my subscription contribute to further development.

Can you, please provide me with at least estimated timeline?

Thank you S

Solved 3 113

Unable to sign into Yahoo (locked duplicate)

I've recently set up Thunderbird on Linux Mint 22.2 and was unable to sign into Yahoo so I tried to sign in with Firefox instead and had the same errors :- Something … (read more)

I've recently set up Thunderbird on Linux Mint 22.2 and was unable to sign into Yahoo so I tried to sign in with Firefox instead and had the same errors :-

   Something went wrong
   We could not sign you in. Try again from a different device.

OR

   We couldn’t sign you in
   Change your browser settings to continue. Try the following:
   Turn off ad blockers
   Enable JavaScript
   If you still can’t sign in, try a different device.

I can sign in with Chrome without any problems on the same workstation. Firefox version :- 147.0.4 (64-bit)

   Only Extension is Privacy Badger, but this is disabled for Yahoo.com

Thunderbird version :- 148.0 (64-bit)

   No extensions - as installed from Thunderbird download site

I'm not having any issues signing into any other websites / email accounts (Google, Hotmail).

I notice on the support website :- https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo it says "Starting with version 148, Thunderbird is switching to a more secure authorization protocol PKCE for Yahoo" BUT this isn't offered in the list of Authentication methods, has PKCE been delayed? Currently using OAuth2 for Thunderbird

Locked 79

My credentials are correct and I cannot send emails, but I can receive and manage them

Over the last week I have been experiencing issues that prevent me from using Thunderbird on my computer. It had been working for a few weeks prior, with emails sending w… (read more)

Over the last week I have been experiencing issues that prevent me from using Thunderbird on my computer. It had been working for a few weeks prior, with emails sending without issue. Without any apparent cause, and with the correct credentials set in my account settings, emails are no longer sending. They continue to be received with no issue, and I can move emails into folders etc.., which I immediately see reflected in Webmail. I get the attached error, every time I try to send an email, no matter which address I am trying to contact. I can log in to my account with the same credentials on different software on the same computer, and I have no issues with sending emails from that software, so I can't see how this would be an issue with my computer. I have tried removing the account, and adding it again. The credentials are accepted, but the issue persists. The email also works without any issues via Webmail. I have contacted the hosting company for support, but they have confirmed that this is an issue with Thunderbird. Please can somebody help?

Solved 3 59

Font related settings is too complex for normal users to set their font size

After installing thunderbird, It takes me hours to figure out that my fonts are too small because of one value in Settings > General > Language & Fonts > Fon… (read more)

After installing thunderbird, It takes me hours to figure out that my fonts are too small because of one value in Settings > General > Language & Fonts > Fonts > Advanced > Fonts for Other writing systems gives a too small number.

It seems insane and I don't think users can easily get there. Maybe some users want to set different fonts for different languages and the "Fonts for ..." is for them. However, for most users who just want to change their font size, I don't think it's a good experience to going so deep and find an option in the loooong "Fonts for ..." list.

So please give users a simple option where I can just set my font size without such pain.

I know there's a font size option in TB menu but it doesn't work as expected. In my case, the font size shown in TB menu is 16 while the font size of my plain text emails is 12. And 1. email font sizes will change to TB menu size as long as TB menu font size is not 16. For example, when changing TB menu font size 15 -> 16 -> 17, email text just suddenly goes from 15 to as small as 12, and then from 12 to 17. 2. email font size seems changing with the TB menu font size. However, email text font size will go back to what it was when open another email.

Solved 3 1 393