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Thunderbird email "unable to connect" on second account, no problems on first account

Setting up a desktop (Dell Inspiron) for neighbors using latest Linux Mint (21.3 Cinnamon). They have simple needs, LibreOffice, Firefox and email. Plain jane, nothing ex… (read more)

Setting up a desktop (Dell Inspiron) for neighbors using latest Linux Mint (21.3 Cinnamon). They have simple needs, LibreOffice, Firefox and email. Plain jane, nothing extra added, straight from latest Mint install.

I am having trouble adding a second email account in Thunderbird (115.8.1). First comcast account was very easy, standard comcast defaults, works fine, downloads and sends. Second comcast account keeps giving "Unable to Connect" poput screen. (https://localhost/?code=0.ac.w2.PciwTw)

I can login to either Xfinity email account through Firefox browser using same addresses ((username)@comcast.net) and passwords I am using to attempt to add second account in Thunderbird.

Tried it with Mint Firewall off, then on, then off again. Do I need to setup firewall for second account?

Can someone give me a hint on this problem? Is is Thunderbird? Comcast? Something else?

Asked by bobstanl 2 weeks ago

Answered by bobstanl 2 weeks ago

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Password problem

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it … (read more)

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it but just comes back asking for it again. I suspect it is best to change my password but don't know how to do that. Incidentally the account is working fine on my phone and tablet with the same password but not on my desktop. Can anyone help? Thanks.

Asked by Mike Gibb 2 months ago

Answered by Matt 2 months ago

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forgot my password for Thunderbird/emails

Hi there, my hard disk failed and with a new hard disk I am trying to reconnect Thunderbird so I can get my emails on the laptop. But I can't remember my password and on … (read more)

Hi there, my hard disk failed and with a new hard disk I am trying to reconnect Thunderbird so I can get my emails on the laptop. But I can't remember my password and on the login page for emails I can't find an option to request password reset. Please help, don't want to have to stop using Thunderbird

Asked by Sally Moore 3 months ago

Answered by Sally Moore 3 months ago

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spam and junk

I'm using Thunderbird for gmail in IMAP mode. In my IMAP folder, I have a Junk subfolder, and in my Gmail subfolder I have a Spam subfolder. What is the difference betwee… (read more)

I'm using Thunderbird for gmail in IMAP mode. In my IMAP folder, I have a Junk subfolder, and in my Gmail subfolder I have a Spam subfolder. What is the difference between these? Does Gmail determine Spam, and Thunderbird determine Junk? Are BOTH Spam and Junk used for the Thunderbird adaptive junk filter log?

Asked by danflester 2 years ago

Answered by david 2 years ago

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Remote contents of Old emails

If I view an old mail, and if the remote contents are no longer available in the server, then I cannot know the contents. Whatif Thunderbird downloads the contents (when … (read more)

If I view an old mail, and if the remote contents are no longer available in the server, then I cannot know the contents. Whatif Thunderbird downloads the contents (when the email is downloaded) and includes them in message itself?

Asked by Suresh Kumar Ramasamy 2 years ago

Answered by Matt 2 years ago

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OAuth 2.0

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth… (read more)

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth 2.0 requirement?

Asked by car-nuts 2 years ago

Answered by christ1 2 years ago

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How to make Thunderbird 91 work with Yubikey 5? Works with 32-bit Thunderbird, but not 64-bit.

Hello, I received a Yubikey 5 and all is working fine using GPG with it, except integration with Thunderbird on Windows. I followed this guide: https://wiki.mozilla.org/… (read more)

Hello, I received a Yubikey 5 and all is working fine using GPG with it, except integration with Thunderbird on Windows.

I followed this guide: https://wiki.mozilla.org/Thunderbird:OpenPGP:Smartcards including 64 windows section

I was able to successfully send mail to myself, but then thunderbird failed at decrypting this message: Thunderbird is indicating that key is not available and I see no prompt from gpg-agent. Key is correctly declared as GPG external.

If I try to decrypt tis email by storing it on file and using gpg in command line, it works fine: agent is asking for Yubikey PIN and gpg is decrypting the message. But this is an awful workaround, not user friendly at all.

I also did sanity check by sending to myself a message encrypted with a key generated by Thunderbird: all is working fine, the message is decrypted within Thunderbird.

=> How do you make Thunderbird decrypt message encrypted with key stored in Yubikey? How do you make the gpg-agent called by thunderbird?

Asked by AVsociaux 2 years ago

Answered by AVsociaux 2 years ago

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Latest version of Thunderbird always pops up a warning if I use a group email, i.e. "CC"

This latest version of Thunderbird thinks I need to see a warning every time I send a message out to a group and suggests I use BCC instead. I know about BCC. If I thou… (read more)

This latest version of Thunderbird thinks I need to see a warning every time I send a message out to a group and suggests I use BCC instead. I know about BCC. If I thought it was necessary to use BCC, I would do so. How do I get Thunderbird to stop warning me about using CC?

Thank you.

PS I attempted to attach a very small image file to illustrate what is happening but this forum page was unable to execute that upload for some reason. 117kb - very small image.

Asked by BDinger3 1 year ago

Answered by sfhowes 1 year ago

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My school is forcing me into IMAP - can I use it without any sync?

My school IT dept. has just disabled POP for all users, in their Outlook based system. I've only ever used POP, and I've organized all my mail locally in TB for decades, … (read more)

My school IT dept. has just disabled POP for all users, in their Outlook based system. I've only ever used POP, and I've organized all my mail locally in TB for decades, across dozens of email addresses. I avoid IMAP because I don't want my folder structure replicated in the cloud, and I don't want any of my data left on the server for more than 90 days. I also always use "place replies in the folder of the message being replied to", so I don't want anything messing with my Sent folder, or any other default folders. And I don't want any server side app with the ability to delete mail or make any changes to my local system. I hate webmail, and avoid using it completely, except for emergencies, so that's not a good option for me.

Now I have to set up IMAP for my school email, if I want to keep using TB for it, which I do. The existing account has been in TB on POP for 8 months already, and I don't want to split up my current activity from my history. I've never even set up IMAP before. How can I get IMAP set up to get as close as possible to the POP experience I prefer, in all the ways listed above? Has anyone come up with any clever strategies or workarounds? Are there any current features of IMAP that can minimize the impacts of all the downsides that made me decide to never adopt it from the beginning?

Thanks for any help with this.

Asked by David4321 1 year ago

Answered by Stans 1 year ago

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Unable to Authenticate Gmail Accounts - Thunderbird 91.8.0

I'm unable to add any of my Gmail accounts into Thunderbird. When I add a Gmail account, it goes through the process of logging in via OAuth2 using the default configura… (read more)

I'm unable to add any of my Gmail accounts into Thunderbird.

When I add a Gmail account, it goes through the process of logging in via OAuth2 using the default configuration, and I get the pop-up. I enter my email address and password, and it brings me to the Google screen where I approve of giving access to Thunderbird (this screen: https://www.google.ca/search?q=google+account+permissions+screen+thudnerbird&tbm=isch&ved=2ahUKEwjtpY2M7I_3AhXHg3IEHaaPCOkQ2-cCegQIABAA&oq=google+account+permissions+screen+thudnerbird&gs_lcp=CgNpbWcQA1CVA1jjDmDED2gAcAB4AYABgwGIAbcJkgEDNi42mAEAoAEBqgELZ3dzLXdpei1pbWfAAQE&sclient=img&ei=jiFWYu2mCceHytMPpp-iyA4&bih=754&biw=1600#imgrc=ZNXSyYRJ67bY4M).

When I hit Allow, the pop-up closes, and then Thunderbird comes back with "Unable to log in at server. Probably wrong configuration, username or password."

I have no problem adding Gmail to other apps; it's only Thunderbird that is having this issue. I've already tried a fresh install on a fresh profile, but it continues to fail.

Asked by mikeghawkins 1 year ago

Answered by mikeghawkins 1 year ago

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Block all email not properly addressed to my account

Someone got my email address and now I'm getting lots of junk mail but it is all addressed to addresses other than my email account. My email address is a certain string… (read more)

Someone got my email address and now I'm getting lots of junk mail but it is all addressed to addresses other than my email account. My email address is a certain string of letters @gmail.com, but the junk I'm getting is addressed to entirely different letters and nearly always @somekindofnonsense or any other string other than @gmail.com. How can I block these emails? Please be specific because I'm an old guy just struggling to keep up with technology. Can you tell me step-by-step how to block them? THANK YOU!

Asked by Harster 1 year ago

Answered by gacuxz 1 year ago

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onnodige informatie in e-mail onder de kop en boven het bericht.

Als ik een e-mail wil afdrukken krijg ik eerst een hele pagina met "achtergrondinformatie". zie schermafdruk (openen in Paint). ik wil echter alleen de tekst van de e-m… (read more)

Als ik een e-mail wil afdrukken krijg ik eerst een hele pagina met "achtergrondinformatie". zie schermafdruk (openen in Paint). ik wil echter alleen de tekst van de e-mail. Als ik een selectie van het bericht maak, dan wordt de verzender en de verzenddatum niet afgedrukt.

Hoe krijg ik al die achtergrondinformatie weg. Relaties zeggen mij dat ik niet goed beveiligd ben, want ze kunnnen door iets aan te klikken zó maar in mijn e-mailaccount. Help!

Henriëtte Gruijthuijsen

Asked by hjmgruijthuijsen 1 year ago

Answered by Matt 1 year ago

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Error trying to import PGP public key

Hi, I have my Thunderbird 91.8.0 (64-bit) (Fedora 35) setup to use PGP aliases- This worked well quite some weeks. Since a short time (like one week or so) I do encounte… (read more)

Hi,

I have my Thunderbird 91.8.0 (64-bit) (Fedora 35) setup to use PGP aliases- This worked well quite some weeks. Since a short time (like one week or so) I do encounter a problem:

First when trying to use an alias, thunderbird told me there was no key for encrytion found. So I checked my settings and the profile directory for the .json file containing the alias rules. It was there as expected. Trying to fix the problem I did copy the file, rename it an change the mail.openpgp.alias_rules_file value to the new name. Now it would find the file again but tell me the corresponding public PGP key is missing.

I checked using the Thunderbird integrated OpenPGP Key Manager and indeed the public key for the alias was missing. So I did try to import this key again after downloading and saving it (from https://keys.openpgp.org/) but this always throws an error which doesn't tell a reason (see picture).

Btw: I also checked the pubring.gpg file with grep and it seems like the desired key is in there (I'm not very experienced in using grep but the output was somethig like "found occurence in binary file" for: grep XXXX (name of the owner of the key) ~/.thunderbird/NNNNxrez.default-release/pubring.gpg)

Does anyone know what the problem is or how to fix it? Maybe there is just a format problem when trying to import from https://keys.openpgp.org/ https://keys.openpgp.org/] ? Cause I did test it with another key from there with the same result...

Would appreciate any help or tip what to try!

Cheers!

Asked by Daniel 1 year ago

Answered by christ1 1 year ago

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Messages to gmail addresses now requiring authentication.

Hello, I am having trouble sending Email messages to gmail addresses. This problem only started a few weeks ago. These messages are being blocked, with a failure report… (read more)

Hello, I am having trouble sending Email messages to gmail addresses. This problem only started a few weeks ago. These messages are being blocked, with a failure report being sent back to me. This particular report example is of failure when sent from my address rai@raisig.net to my own gmail address! What can be done to my Thunderbird outgoing message settings to satisfy the gmail checks, please?

Rai Fenton

<Message Delivery Failure report start>

     This is an automatically generated Delivery Status Notification.      

Delivery to the following recipients failed permanently:

  * raifenton@gmail.com

Reason: There was an error while attempting to deliver your message with [Subject: "Reminder, next walk - Friday 22nd April - Wanstead Park"] to raifenton@gmail.com. MTA p3plwbeout05-02.prod.phx3.secureserver.net received this response from the destination host IP - 173.194.205.26 - 550 , 550-5.7.26 This message does not have authentication information or fails to 550-5.7.26 pass authentication checks. To best protect our users from spam, the 550-5.7.26 message has been blocked. Please visit 550-5.7.26 https://support.google.com/mail/answer/81126#authentication for more 550 5.7.26 information. h12-20020a05620a244c00b0069ad44d7f43si132489qkn.700 - gsmtp .


Reporting-MTA: dns; p3plwbeout05-02.prod.phx3.secureserver.net [97.74.135.83] Received-From-MTA: dns; mailex.mailcore.me [94.136.40.141] Arrival-Date: Tue, 19 Apr 2022 09:12:38 -0700


Final-recipient: rfc822; raifenton@gmail.com Diagnostic-Code: smtp; 550-5.7.26 This message does not have authentication information or fails to

Last-attempt-Date: Tue, 19 Apr 2022 09:12:39 -0700 <end of Message Delivery Failure report>

Asked by Rai 1 year ago

Answered by christ1 1 year ago

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Gmail's upcoming OAuth2 requirement

I've been running TB38/linux for a long time and have many extensions and .css entries. In order to comply with gmail's upcoming OAuth2 requirement, I just installed TB9… (read more)

I've been running TB38/linux for a long time and have many extensions and .css entries. In order to comply with gmail's upcoming OAuth2 requirement, I just installed TB91 and copied over the contents of my TB38 profile into the newly-created profile.

Imagine my disgust to find that none of my .css entries (mostly involving fonts not dealt with in the preferences) and most of my extensions and colors are inoperative. I've been tweaking TB since it was Netscape .9 and appearance and LEGIBILITY (Arial bold) is really important for something that I use for many hours per day. Quite frankly, I hate this new version. If I have to I will use it in order to avoid losing my SORTED email going back to 1995, but I'll do it resentfully.

It has been my experience that with each update I lose something of value to me -- hence my stop at V38. What is the oldest version of Thunderbird/linux that will satisfy gmail's OAuth2 requirement?

I'm sure I'm not the only one wondering...

Asked by bashley101 1 year ago

Answered by bashley101 1 year ago

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Thunderbird does not remember passwords after upgrading old version (24.3.0) to 91.8.1

Hello! After upgrading from a very old (but perfectly working) version of Thunderbird (24.3.0 on Windows 7) to 91.8.1 (on the same Windows 7 system), Thunderbird can no … (read more)

Hello!

After upgrading from a very old (but perfectly working) version of Thunderbird (24.3.0 on Windows 7) to 91.8.1 (on the same Windows 7 system), Thunderbird can no longer remember my passwords.

Apart from this everything in the new version works. Emails are retrieved fine when I enter the passwords manually.

Symptoms:

  • always asks me for my passwords, even when I have checked the "Use Password Manager to remember this password" checkbox.
  • no stored passwords show up in "Saved Passwords ..."
  • When I try to set a primary password (I did not use one so far), I get an error "Unable to change Primary Password".

What I tried after searching for solutions:

  • Remove files cert*.db and key*.db from my profile. Does not make any difference.

best regards

Edwin

Asked by edwin.steiner 1 year ago

Answered by edwin.steiner 1 year ago

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Unable to change password / Unable to change Primary Password

I've been using Outlook Express (from XP) for years, even into the Windows 10 era with a patched version of XP. Since GMail will no longer support it after May 2022 I dec… (read more)

I've been using Outlook Express (from XP) for years, even into the Windows 10 era with a patched version of XP. Since GMail will no longer support it after May 2022 I decided to migrate to Thunderbird Portable.

Since 91.8.1 doesn't import from Outlook Express, I first used Thunderbird Portable 52.9.1 x86 (last version that supports XP) to import mails, accounts and whatever else it imports. I then set up a Primary Password, and painstakingly manually added all rules from Outlook Express to Thunderbird's "filters". After everything was up and running, I upgraded to Thunderbird Portable 91.8.1 x86.

For some reason, when I try to login to any GMail account, after the login, pass, allow Thunderbird as email client, a popup window appears asking me to "Change Password", but whatever password I put, it always says "Unable to change password". If I go to "Privacy & Security", "Use a Primary Password" is disabled, and if I check it, it asks me to enter and re-enter a new password, but it also says "Unable to change Primary Password".

II tried both commands listed in the link below, both seem to work by pressing the Reset button, but the error console seems to output a uncaught exception. https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password#w_resetting-your-master-password-if-you-have-forgotten-it

Any more suggestions?

Asked by johnyept 1 year ago

Answered by christ1 1 year ago

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Disable User-Agent Header in email

Outgoing email includes the user-agent header. I would like to disable or modify the string for better security. User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gec… (read more)

Outgoing email includes the user-agent header. I would like to disable or modify the string for better security.

User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Thunderbird/91.8.0

Thanks...

Asked by beeblebrox-bsd 1 year ago

Answered by Matt 1 year ago