Thunderbird Community Forum

cjhull

Sep 3, 2025, 00:21 CST

I have set a filter to move messages from a certain address to a certain inbox,. In the filter settings I tick the box that states filter before junk mail before Junk Classification. Nevertheless mail from that certain address keeps getting put in junk mail. I have in Junk Mail marked all these messages as not junk but new ones keep getting put in the junk mail box. Help

Thunderbird sends me spam reports, but I cannot open the mails considered to be spam, nor do I habe a spam file. I only have a junk file, but this does not contain the mails considered to be spam in the spam reports I get. Recently I received several mails I could not open because they ended up as spam. Why do I have a junk file, but not a spam file where I can decide if the mails are spam or not?

Hi, I'm talking about a POP account. Every time I empty the trash, either manually or by exiting Thunderbird, the "Trash" folder is being silently deleted, and from that moment on I cannot any longer delete messages, receiving a "not enough space" error. If exit the program, and trash is set to be emptied on exit, the next time I reopen Thunderbird there is no "Trash" (Cestino in my language, I have Thunderbird in italian) folder. In my ThunderbirdProfile\Mail\Local Folders the file "Trash" of 0 byte, keep being silently deleted. To restore correct functionality, I just have to create a new "Trash" folder under "Local Folders" in Thunderbird, then a new "Cestino" folder appears, and everything is fine. But the next time I empty the Trash, the problem reappears. I suspect something linked to Windows 11, computer was recently upgraded from Win 10 to Win 11. I tried with latest version 128.7, both 32 and 64 bit. As you can see from the screenshot, after emptying Trash, the 0 byte file "Trash" is missing. Thanks Antonello

While looking for another setting, I noticed that a setting about how T-Bird handles spam mail. I have it checked. Today, I received a DOOZY of a spam mail, but Thunderbird didn't flag it. It was so obvious spam, as it asked for credit card, banking, automobile license! Also, the Subject asked to update payment info, but the From field wasn't that company.

Thunderbird 143.0.1 eclipse.

Quite recently I noticed that, in the list of folders, I see 2 "Junk" folders.

On looking at the properties for 1 Junk folder the location is shown as "imap://*********%40gmail.com@imap.gmail.com/Junk",

but properties for the other shown as Junk locates as "imap://*********%40gmail.com@imap.gmail.com/Spam".

I've tried renaming that folder in Thunderbird to Spam but the change doesn't take effect.

What went wrong, and more importantly how can I rename it to see it as "Spam"?

tnx.

Currently, when setting up spam filters, Thunderbird allows one to to set a condition. Would it not be possible to add an AND field to that. For example, I often get spam emails of the form "BankName interest rate changes". While I can set a filter to ignore any Subject that contains the work BankName it does not help if BankName is my actual bank. It would be useful to be able to create a filter such as: Send to junk if subject contains BankName AND email does not contain BankName.com.

Just a suggestion.

Many thanks -Ian

I set up a message filter to send junk emails to a 'junk' folder, but then the junk folder just shows new email. Is there a way to make the filter mark the messages as read?

Am I doing something wrong?

I have one account in Thunderbird that pop's emails from a Yahoo account. If I delete a message in Thunderbird it goes to a local trash bin and on default stays there forever.

I want the emails to be deleted after 40 days in the trash bin. See picture. But it looks like it works exactly like it's described.

Messages are deleted from the trash when it's 40 days after they were originally send. If I delete a message in the inbox older than 40 days it goes to the trash and is immediately deleted from it.

I tried deleting several messages older than 40 days.

The counter of the trash increases for a split second with 1. If I look in the trash the deleted message is not there.

In my trash there are only messages "younger" than 40 days. At this moment the oldest is from December, 14 2025

Yes it works like the retention policy tells it should work. But this different from what I expect from trash folders

Regards Ruud

I accidentally deleted my trash and it contains a folder with emails that should that accidentally got moved to trash. Is there a way to recover what I just deleted?

TB Windows puts some messages in my spam folder even though I've put the addresses in my contacts and told it to check contacts before moving them to spam folder. It would be nice if the "Spam" button became a "not Spam" button.

reading the documentation it seems to me that the only way to bring a message filter from one account to others is to export the filter and import it into the desired account.

It could be useful, when I decide to create a filter, to have the possibility to automatically spread it across all accounts ?

I am referring in particular to the creation of filters on header "From, To, CC, Bcc" where in each account I have created a SPAM folder (with the same folder name) to trash messages.

Thanks. marvin

Bonjour, Depuis l'installation de la version 140.1.1esr de Thunderbird, mes messages arrivent sans objet certain en SPAM .... et commencent tous par X-ME X-ME-engine: defaul X-ME-messagetype: clea X-me-spamcause: ......

Dans la bibliothèque il est mentionné "OTR : Échec du chargement. Le chiffrement des discussions OTR ne fonctionnera pas"

Que faire ? Merci de mettre une nouvelle version à disposition pour correction

In the Settings > Local > Disc Space I have selected: Delete messages more than 61 days old.

In the Local > Trash > [right click] > Properties > Retention Policy, I have also specified: Delete messages more than 61 days old.

Why are the messages deleted from the Trash when I close TB?

I am getting too many spam emails now... 30-40-50 a day... it's ridicuous.. I have flagged them as junk, and when they come in from that address again it's marked junk but it's not good enough.. I must spend a combined time of 20 mins a day deleting junk emails now.

With hotmail it's very easy to simply 'block' email...

I can't find an easy way to do this on thunderbird??? Is there a way to easily block email address?? I think in this age now were people have Ai bots running in the background doing menial tasks this is only ging to get worse.... I need to put a stop to it now..

Is there a simple way to block email address?!

How do I stop sound notifications for incoming mail custom filtered as junk?

I have filters set up for certain words; these filters send the incoming message to the junk mailbox where I have them stay for a while. However, they send sound notifications when they come in; I'd rather not know that I'm getting these.

Thanks!

Gmail Emails I've been receiving lately have ended up in my Junk folder. Is there a way to prevent this?

I also have two Junk mail folders showing on my Gmail email address on Thunderbird. How do I delete one?

Any help would be appreciated. Thanks.

Hello, Despite I compacted my folder, the trash file is steel big 27Gb even with empty trash. Version 140.2.0esr 64 on Windows10. I have the same issue on all boxes. How could I delete the trash file. Could I delete it and recreate an empty file ? Thank you Denis

I have attached a screenshot of my Thunderbird. You will see that in the Junk section there is a Hotmail folder with the same icon as Inbox. The contents of this folder is actually the same as Inbox. If I "empty junk" the contents of my Inbox get deleted. How do I remove this duplicate Inbox from the Junk section? Although it doesn't really matter, how do I remove the duplicate BT Internet junk folder?