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Emails from LOCAL Folders missing when moving them to a new Windows 11 PC

I've just got a new Win 11 PC and have followed the method to transfer all the emails in my Local folders to the new PC. TBH I've tried many of the methods without succe… (read more)

I've just got a new Win 11 PC and have followed the method to transfer all the emails in my Local folders to the new PC. TBH I've tried many of the methods without success.

I've copied the folders from the relevant directory on the old Win 10 PC onto a USB. With TB closed on the new PC I've copied the folders from the USB to a new Folder in Local Folders directory.

When I open TB, of the ~7,500 emails I copy, only 282 appear

I've tried this many times now with no luck What am I doing wrong please?

tia Pete

Asked by retepgr 1 year ago

Answered by retepgr 1 year ago

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Thunderbird Gmail OAuth2 failing with Thunderbird detected a potential security threat and did not continue to accounts.google.com

TB version: 115.1.0 (64-bit) Windows 10 (corporate laptop) Fresh laptop, fresh install of TB. When trying to connect email@example.com (not really my email), TB correct… (read more)

TB version: 115.1.0 (64-bit) Windows 10 (corporate laptop)

Fresh laptop, fresh install of TB.

When trying to connect email@example.com (not really my email), TB correctly detects that my domain is hosted at Google, configures IMAP and SMTP for OAuth2, and pops up the window to authenticate.

Instead of an authentication prompt, I'm met with this error:

URL: https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=<CHOMP>aq8lmia8j<CHOMP>.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fmail.google.com%2F+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcalendar&login_hint=user%40example.com

Text: Did Not Connect: Potential Security Issue

Thunderbird detected a potential security threat and did not continue to accounts.google.com because this website requires a secure connection.

Asked by matt193 9 months ago

Answered by matt193 9 months ago

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INBOX-1.msf INBOX-2.msf ... INBOX-N.msf

Migrated to a new laptop. Fedora 37 Thunderbird 102.8.0 (via Flatpak) Was able to migrate Thunderbird profile without issue. However, I can not see any of my email folde… (read more)

Migrated to a new laptop. Fedora 37 Thunderbird 102.8.0 (via Flatpak)

Was able to migrate Thunderbird profile without issue. However, I can not see any of my email folders or the contents of my inbox (All Folders). Under Account Settings/Server Settings/Message Storage/Local Directory is a path to my email folders. Thunderbird see this, but ignores the contents. Instead it created a new inbox, INBOX-1.msf And then every time it starts it creates a new iteration, INBOX-2.msf, etc.

Removing all *.msf files did not change a thing. Still an empty inbox and no other folders shown. And the iterations of INBOX-N.msf continue.

Any ideas on how to resolve this?

Asked by BobG 1 year ago

Answered by BobG 1 year ago

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Import outlook files to thunderbird

Hi, Help article recommends installing installing version 31.8 of thunderbird and importing outlook files using that, then upgrade to the more recent version of thunder… (read more)

Hi,

Help article recommends installing installing version 31.8 of thunderbird and importing outlook files using that, then upgrade to the more recent version of thunderbird. However having installed 31.8 when I try to import the pst files, I'm told that thunderbird can't find mail to import. There appears to be no option to browse for the files. My outlook files are in the usual folder - documents/outlook files but thunderbird can't find them.
I'm trying to import historical emails and haven't set up an email account yet in thunderbird. Would it make a difference if I set up the account then tried to import old emails or would something elase make a difference. Any ideas would be very welcome.

Regards Steve

Asked by mist979797 6 months ago

Answered by sfhowes 5 months ago

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Copy/Paste contacts into a new list under Personal Address Book

I had several address books with selected contacts under my Personal Address Book so that I was able to select them for sending emails to selective groups. Unfortunately … (read more)

I had several address books with selected contacts under my Personal Address Book so that I was able to select them for sending emails to selective groups. Unfortunately my system crashed and I had to reinstall my OP system including Thunderbird. When I upgraded to a new version of Thunderbird I was unable to migrate the contacts within those list to the new address books, unfortunately I don't remember which version caused the change except it was when they moved the address book icon to the left side of the screen. I had copied the respective sub address books to .csv files. How can I import the selected .csv files to a sub folder under my Personal Address Book? Also, how do I copy/paste individual or groups of contacts from one file to another?

Asked by gvonderheyde 1 year ago

Answered by gvonderheyde 1 year ago

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New PC - Local subfolders not displayed

I have installed tbird on a new win10 pc as imap and copied my appdata/roaming/thunderbird from the old pc. However all the subfolders of Local Folders that were created … (read more)

I have installed tbird on a new win10 pc as imap and copied my appdata/roaming/thunderbird from the old pc. However all the subfolders of Local Folders that were created on the other machine are not displayed. The only fodlers showing under Local folders are Inbox, Trash and Outbox. All the transferred sbd files are present so the copy process was ok and the profile is identical. How do I fix this?

Asked by admin442 1 year ago

Answered by david 1 year ago

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How do I delete local copies of email out of the synchronization target of 90 days while keeping the remote copy on gmail?

I have set the synchronization target to be 90 days inside the account settings. Upon compacting the folders and restarting thunderbird, the messages outside of that ran… (read more)

I have set the synchronization target to be 90 days inside the account settings.

Upon compacting the folders and restarting thunderbird, the messages outside of that range is still in their respective folder.

Is there a way for me to delete the ones out of range, but keep a remote copy on gmail?

Asked by Concrete03 1 year ago

Answered by Concrete03 1 year ago

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Flatpak: Email folders not showing after migration.

Moving to a new laptop, running Fedora 36, with Flatpak. Was able to migrate Thunderbird profile without issue. However, I can not see any of my email folders or the cont… (read more)

Moving to a new laptop, running Fedora 36, with Flatpak. Was able to migrate Thunderbird profile without issue. However, I can not see any of my email folders or the contents of my inbox. Under Account Settings/Server Settings/Message Storage/Local Directory is a path to my email folders. While that location is correct, the email folders still do not show for the account. I "Browsed" to them again, and now the Local directory shows /run/flatpak/doc/8cad13c1/mail-remote However, that did not help, as email folders are still not shown. What am I missing here?

Asked by BobG 1 year ago

Answered by BobG 1 year ago

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Migrating Thunderbird, Win 10 to Win 11

Hi. I've recently set up a new computer. I'm a Thunderbird user. My old computer is running Windows 10. My new one runs Windows 11. I'm running the same (current) vers… (read more)

Hi.

I've recently set up a new computer. I'm a Thunderbird user.

My old computer is running Windows 10. My new one runs Windows 11. I'm running the same (current) version of TB on both computers.

I can't get my emails to move from one computer to another. I know, this sounds dumb, but it isn't; my email provider uses a weird hybrid of POP3 and IMAP, and just "connecting" didn't do the trick; in fact, adding my account to TB under 11 ate most of my emails on the server because the default TB/POP3 setting kills all old emails after 14 days.

Fortunately, my old emails still live on the Windows 10 computer because it DOESN'T do that.

I have tried export/import, but that doesn't work because my account is very old, very large, and creates a 5GB file. I've tried just MOVING it, but TB isn't picking up the old stuff correctly.

I'm pretty sure this is a TB 10/11 incompatibility for one simple reason: when I export just my address book from the 10 installation the import fails on the new (11) machine, BUT when I export it from another machine that's already running 11 I can import it on the new machine.

How do I export mail from TB on 10 and import on 11 ?

Thanks!

Asked by jeff236 10 months ago

Answered by jeff236 9 months ago

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Moving Thunderbird to New Computer

I am attempting to move Thunderbird to a new computer following the instructions from the website and it is not working. The original computer is Windows 10 and has had … (read more)

I am attempting to move Thunderbird to a new computer following the instructions from the website and it is not working.

The original computer is Windows 10 and has had Thunderbird installed for a long time and was recently updated to 102.14.0 (64 bit). The new computer is Windows 11 with a clean install of 102.14.0 (64 bit). When I copy the folders from the old computer to the new one and launch Thunderbird, it is not recognizing that the profile has been copied over, there are no email accounts, etc.

I did note that the folder structure is different - the old one was under Mozilla Thunderbird and the new one is just Thunderbird; the Profile folder on the old one is Profile and the new one is Profiles and some of the files are different.

Any ideas on how to successfully migrate this?

Asked by jdaviewalter 9 months ago

Answered by Wisewiz 9 months ago

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FIXED! Unable to log in at server - OAuth2 token not being saved for Gmail?

I am trying to move Gmail accounts from an old Outlook to Thunderbird due to new OAuth2 rules but can't get the accounts set up in Thunderbird on Windows 10: I installed … (read more)

I am trying to move Gmail accounts from an old Outlook to Thunderbird due to new OAuth2 rules but can't get the accounts set up in Thunderbird on Windows 10: I installed a fresh copy of 31.8 and Imported emails and address books from Outlook ok. I then installed (upgraded to) 91.10 and tried to set up my existing Gmail account: I type in my gmail username and password and choose POP3 then Done and the Google Credentials window pops up. I enter my email and password and it asks to give Thunderbird access so I choose Allow. The Account Setup screen then says Checking Password and Unable to log in at server. Probably wrong configuration, username or password... If I choose Done it just goes in the same loop. If I Configure Manually I can see all the info and pop/smtp servers are correct and using SSL/TLS and OAuth2 but when I try to Get Messages for the account it just pops up the Google Credentials window and after I put in the username/password again no email is downloaded. There is never anything stored in Saved Passwords either so presumably the OAuth2 token is not being saved? I have tried: Reinstalling Thunderbird (including deleting any leftover Thunderbird folders in Programs and User Data) New profile Ensured Cookies are all allowed Added https://accounts.google.com as specifically Allowed exception In my Google account it says Thunderbird IS allowed access (it adds another allow access entry every time I enter the Credentials) Disabled antivirus (Kaspersky) My Gmail username and password are 100% correct - I can log into webmail using them no problem. I have tried to set up 3 different Gmail accounts and all fail with same errors. Hope you can help as I am completely stuck now, thanks

Asked by Roy189 1 year ago

Answered by Roy189 1 year ago

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How do I restore gmail subfolders and can't get new gmail emails?

I've been using Thunderbird for years. I love it. Recently, my laptop crashed so I had to start from scratch. I added my gmail acct to Thunderbird but the only emails tha… (read more)

I've been using Thunderbird for years. I love it. Recently, my laptop crashed so I had to start from scratch. I added my gmail acct to Thunderbird but the only emails that populated were older ones, stopping in about 2019. New emails won't populate (although they're on gmail.com site) and I've lost all of my sub folders (although they're on the gmail.com site, aswell).

1) What do I need to change in the Thunderbird settings to receive new emails and... 2) Is there any way to restore all of my subfolders

Cheers, all.

Asked by Monk3y 1 year ago

Answered by Monk3y 1 year ago

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Upgrade to Thunderbird v115 has lost me access to emails/folders/contacts

After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, … (read more)

After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, and my filters by using Tools/Message Filters.

When I started Thunderbird for the first time on 115.2.2 I got to the usual message page which had all the tabs of the "open" emails I had when I last closed Thunderbird. But there was no sign of my folders and I couldn't get to any other messages (See first screenshot). I also had a second occurrence of Thunderbird running (I could have hit the icon a second time) that didn't show the tabs I had on the first screen. (No screen shot)

On a previous post here https://support.mozilla.org/en-US/questions/1424153 it was suggested that I try Troubleshoot mode. That made no difference and at that time I had no folders showing, and just two tabs. I suspect after that I deleted the tabs.

Now I get a completely blank page in what is usually the message/folder area. Also the button for the address book above the message pane has now gone disappeared (Second screen shot), and I can find no way of accessing my previous (10years+ of messages).

It looks to me as if something is wrong in the profile.

Where do I go from here?

Asked by mara1618 7 months ago

Answered by Wayne Mery 7 months ago

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How to import feeds from OPML file

I want to import an OPML file with RSS feeds into Thunderbird. However, the option to import feeds is not shown under Tools -> Import as your site says it should be (s… (read more)

I want to import an OPML file with RSS feeds into Thunderbird. However, the option to import feeds is not shown under Tools -> Import as your site says it should be (see the screenshot). There also is no Import option shown when I select the RSS account. I am using Thunderbird 102 on Windows 11.

Asked by Björn Hermans 1 year ago

Answered by sfhowes 1 year ago

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Failure to import ZIP of old emails

Hi folks! I had to configure a new email which I run from the Thunderbird platform. I backed up a year's worth of emails in a ZIP file before deleting the old email (app… (read more)

Hi folks!

I had to configure a new email which I run from the Thunderbird platform. I backed up a year's worth of emails in a ZIP file before deleting the old email (apparently I had to) and I have followed the instructions to import the old emails. The imported file appears in my 'local folders' section in Thunderbird but these files appear to be empty. I cannot find information or previous questions addressing this issue so I would appreciate any suggestions. The ZIP folder is smaller than 2GB.

Many thanks in advance!

Asked by lashbash85 11 months ago

Answered by david 11 months ago

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How to migrate Thunderbird profile from snap to flatpak?

I was pleased to see that Mozilla has finally set up an official way to distribute Thunderbird using flatpak. This made me want to migrate from snap to flatpak. Unfortuna… (read more)

I was pleased to see that Mozilla has finally set up an official way to distribute Thunderbird using flatpak. This made me want to migrate from snap to flatpak. Unfortunately, I cannot get the migration to work smoothly.

What is the recommended way to migrate a Thunderbird profile?

I have tried Tools > Export to export the profile to a zip file and then importing it in flatpak version of Thunderbird. This asked to authenticate each account again and it started messing with the folder structure by creating duplicates of every existent folder, so I had to discard this option.

The second thing I have tried is to: 1. Copy over the profile to flatpak profile directory: $HOME/.var/app/org.mozilla.Thunderbird/cache/thunderbird/ 2. Start the application with -P option. 3. Create a profile and specify the path of the profile.

The second option started fetching messages from many years ago and I could even see a bunch of emails with dates 1970-... (I think, can't remember exactly).

Do you have any ideas what to do to migrate the data without the need to clean up anything or reconfigure any settings?

Asked by statue_molecule012 9 months ago

Answered by statue_molecule012 9 months ago

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Downgrade to 102-6-0 (English version)

I have the latest version of Thunderbird and I just cannot get use to the aesthetic of it. It seems busy and cluttered. I would like to downgrade and found a website wi… (read more)

I have the latest version of Thunderbird and I just cannot get use to the aesthetic of it. It seems busy and cluttered. I would like to downgrade and found a website with older versions but when I start installation it is not in English.

Is there a legit place to download older versions of Thunderbird or even a skin that would make the current version look like an older one?

Asked by yelnock 9 months ago

Answered by christ1 9 months ago

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Can't see all unified folders since updating to 102

Today I upgraded from TB 92 (ish, not sure exactly) to 102 and am having a problem with unified folders. I have five email accounts in TB, and use unified folders. In th… (read more)

Today I upgraded from TB 92 (ish, not sure exactly) to 102 and am having a problem with unified folders.

I have five email accounts in TB, and use unified folders. In the previous version, if I clicked on a single account under Inbox, I would see emails in the inbox for just that account. Clicking on the top-level Inbox node would show me all emails in the inboxes of all five accounts.

However, in v102, when I click on the top-level Inbox node, the messages panel does not change. Whatever was there before remains.

If I click on the top-level Inbox node, then restart TB, which starts it up with that node selected, I get a panel that has various buttons for setting things up, about TB, etc.

Is there a way to go back to the old behaviour, and have the top-level Inbox node show all inbox messages?

Thanks

Asked by MrYossu 1 year ago

Answered by MrYossu 1 year ago

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Can I upgrade my Thunderbird 115.3.1 from 32 bit to 64 bit?

Can I upgrade my Thunderbird 115.3.1 from 32 bit to 64 bit? My Thunderbird has recently automatically updated to V115.3.1 but remains 32 bit. When I go to the Thunderbir… (read more)

Can I upgrade my Thunderbird 115.3.1 from 32 bit to 64 bit?

My Thunderbird has recently automatically updated to V115.3.1 but remains 32 bit. When I go to the Thunderbird download page there doesn't appear to be a choice of version.

Asked by Alan Chambers 7 months ago

Answered by sfhowes 7 months ago

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Does a Thunderbird IMAP account work on more than one PC and sync on both

Hi, I hope someone can help me. I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding … (read more)

Hi, I hope someone can help me.

I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding problems. Also, it is not compatible with Windows 11. I have linked 3 Yahoo mail and 4 Gmail accounts to Thunderbird on it and they work really well. All are IMAP server settings. I have just bought a new laptop, an early Black Friday deal, and hope to set it up the same as my existing one, so when the old one dies, as it's likely to, I will still have access to the same programmes and emails.

I know I can access Gmail emails direct on any device and they are always up to date - is that called synced? What I don't know is if all email accounts will be synced or the latest - if I use Thunderbird on both laptops. If I delete an email on one device will it be deleted on the other device.

If this is possible, do I download Thunderbird on the new laptop, then set up the accounts for each email and just enjoy from there, OR do I have to copy the profile from the old device to the new one.

I love browsing, streaming etc. but hate trying to get my PC set up or sorting out problems with it. Presume I know very little if you are replying. I have never had two working laptops before so never had to worry about syncing.

Asked by PhilG 1 year ago

Answered by david 1 year ago