Showing questions tagged: Show all questions

why do you change my message selection when I delete an unrelated message???

why do you change my message selection when I delete an unrelated message??? Sometimes you delete a message that I haven't opened yet (and don't necessarily wish to open… (read more)

why do you change my message selection when I delete an unrelated message??? Sometimes you delete a message that I haven't opened yet (and don't necessarily wish to open at this time)!!!

Asked by ckugler 1 week ago

Last reply by Matt 1 week ago

  • Archived

Thunderbird double-spacing on Enter in messages--how to make single-space?

Thunderbird adds a double-space when you hit Enter in email messages. Is there a way to make it single-space? I've looked around on Settings, etc. and can't find one. … (read more)

Thunderbird adds a double-space when you hit Enter in email messages. Is there a way to make it single-space? I've looked around on Settings, etc. and can't find one.

Asked by cslewis1 1 year ago

Last reply by david 10 months ago

  • Archived

New Thunderbird sucks. I would like my old version back.

I hate the way the new Thunderbird version looks, can't get normal number of emails at once, can't read any of them at the bottom of the page. Please give me my old versi… (read more)

I hate the way the new Thunderbird version looks, can't get normal number of emails at once, can't read any of them at the bottom of the page. Please give me my old version back. This was a horrid intrusion with no warning that it wasn't just a normal update

Asked by PatriciaPinianski 6 months ago

Last reply by Harry-Nelson 3 months ago

  • Archived

setting up safe senders

how and where do I set up "Safe Senders" in Mozilla Thunderbird? Have looked at some previous anwsers but they all refer to using Options setting which isn't available in… (read more)

how and where do I set up "Safe Senders" in Mozilla Thunderbird? Have looked at some previous anwsers but they all refer to using Options setting which isn't available in Thunderbird tools tab

Asked by jackystep 1 year ago

Last reply by david 1 year ago

  • Archived

Duplicate incoming emails

Emails arrive in duplicate, and when deleted they come back again, and again. This is a recent development although I recall having this happen several years ago, but I d… (read more)

Emails arrive in duplicate, and when deleted they come back again, and again. This is a recent development although I recall having this happen several years ago, but I don't recall attempting to fix the problem, so it must have corrected itself. Assistance would be appreciated to correct this problem.

Asked by laister 1 year ago

Last reply by terryhollett 1 year ago

threading

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open e… (read more)

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

Asked by info10936 1 month ago

Last reply by Nick At Night 2 weeks ago

  • Archived

passwords

I can no longer use mozilla thunderbird because Of all the password requirements. I don't know what all these passwords are. Can't I just delete all password requirements… (read more)

I can no longer use mozilla thunderbird because Of all the password requirements. I don't know what all these passwords are. Can't I just delete all password requirements?

Asked by drongiri 9 months ago

Last reply by david 9 months ago

  • Archived

Firefox - Mail toolbar

Hi. Just upgraded to Thunderbird 115.3.2. Where is the 'Mail Toolbar' of previous versions, which used to contain Get Messages, Write, Tab (plus maybe other options). T… (read more)

Hi. Just upgraded to Thunderbird 115.3.2. Where is the 'Mail Toolbar' of previous versions, which used to contain Get Messages, Write, Tab (plus maybe other options). Thanks. MK

Asked by Murray Kerr 6 months ago

Last reply by xanderx 6 months ago

  • Archived

Thunderbird not saving sent emails

I have been using Thunderbird 102.14.0 for some time but it has suddenly stopped saving sent files to the sent directory. The file is sent to the recipient. the message… (read more)

I have been using Thunderbird 102.14.0 for some time but it has suddenly stopped saving sent files to the sent directory. The file is sent to the recipient.

the message I get:- Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-anathan@iinet.net.au.

Asked by anathan 8 months ago

Last reply by david 8 months ago

  • Archived

Outgoing/Incoming server changes for my email

For the past 20 years FutureQuest.net has been hosting our website wilkoff.com. But FutureQuest has informed us they are going out of business. Our emails have been mark… (read more)

For the past 20 years FutureQuest.net has been hosting our website wilkoff.com. But FutureQuest has informed us they are going out of business. Our emails have been mark@wilkoff.com and linda@wilkoff.com. Also over the last 20 years we have used Thunderbird to access and store our emails. I have found a new host for our website so we can keep the email addresses but obviously the server settings are going to change. What do I need to do to make sure I do not lose all the stored emails on Thunderbird? Thank you.

Mark

Asked by mark480 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Adding contacts to lists.

I have two principal address books, collected and personal. I can add new contacts to these address books. Under collected, I have three lists of group contacts. I want … (read more)

I have two principal address books, collected and personal. I can add new contacts to these address books. Under collected, I have three lists of group contacts. I want to add a contact to a list in the personal address book. Searched under Firefox and lots of suggestions to drag n drop. Ha ha, highlighting the contact, the moment I drag it across the box towards the list of address books, I get the no-entry symbol, circle with a bar through it. Why is this happening please? How can I copy across the address books or lists? Why is drag n drop suggested when it doesn't work? I'm using Win 10 Pro vers 22H2 64 bit on a Dell PC. Firefox 118.0.2 64 bit. Your aid will save my mind !

Asked by jfdi 6 months ago

Last reply by Toad-Hall 6 months ago

  • Archived

Unable to establish TLS connection to POP3 server

I keep getting this message when clicking Get Messages in Thunderbird : "Unable to establish TLS connection to POP3 server. The server may be down or may be incorrec… (read more)

I keep getting this message when clicking Get Messages in Thunderbird : "Unable to establish TLS connection to POP3 server. The server may be down or may be incorrectly configured. Please verify the correct configuration in the Server Settings for your mail server in the Account Settings window and try again" I don't understand whats going on.

Asked by RIDOCK 11 months ago

Last reply by g.lahey 11 months ago