Thunderbird Support Forum

My windows 10 took a powder and had to have it repaired The thing that i may not be able to get are the add ons and the address book that i had on it they are installing anew hard drive but were able to back up some of the files and such. I know it is something about address book and history but not sure how to do it .i and when it comes back can i come back and get help

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgraded to 115 beta and all my accounts now have 'threads'... FML.

Hi Everybody,

Help! I'm running Thunderbird 91.7.0 on a Win 7 computer. About four days ago when T'bird opened it asked me to set up a new account. I'm a geezer, not a techie and this is a serious problem for me. From what I've read it seems that T'bird doesn't know where to find the profile (?) it needs. I've managed to find where the profiles are, but I can't figure out how to re-create my old T'bird using them. Can anyone help me? I'd really appreciate any help you can give. Thanks.

Bob the Geezer

PS I've been using Thunderbird for 15 years or so and have never had a problem with it. it's great to use and I'm crippled with out it!

When I tried to open my email this morning everything was gone!! No folders, no inbox, no contacts NOTHING. Then it started down loading messages from six years ago. What is going on? As of right now I HAVE LOST EVERYTHING! HELP!!!!!

Import Email from Linux Mint Mate 20.3 to Thunderbird 91.5. I have been working on this problem since Dec 2021. And I want and need to preserve those emails that have a lot of history, personal and financial. You're help is most important. I have been at a number of Web sites that stated they could help but after some time it became apparent it was all out dated. What I am dealing with is now, I need you're help.

Please keep on mind I am not a Linux Professional. Do not confuse me please.

Thunderbird 91.5. Help, More Trouble Shooting Information, Information Profile Directory Open /home/donald/.thunderbird/xqfvqvc.default-release Select Mail Select Profiles Select Mint Thunderbird Select nt3r4mao.degault-202111105-1529 Select Mail Select Local Folders Now you see all the Email I wish to import INTO T-Bird 91.5

Linux Mint Mate 20.3 /home/donald/Documents/Email Backup/Profiles/Mint Thunderbird/nt3r4maO.default-20211105-1529/Mail Local Folders Now you see all those Mail Folders I wish to Import Into Thunderbird 91.5

I have a new download Thunderbird 91.6 but I am concerned that the Emails that I have accumulated in 91.5 would be lost. Don't want that. Thank you so much for you're time and effort to solve this problemthat.

Additional Comment and hopefully use full. I have been with Linux Mint, and Ubunto (I know bad spelling) for some time. And when I did a new install that Email mail was always imported in to the NEW Thunderbird. Before this fiasco I was using Linus Mint Cinnamon 17.3 with Thunderbird 60.6.1. It worked perfectly. AND now you can imagine how I feel. Did I make a mistake?

I would appreciate an Acknowledgment that this has been received Please.

After a recent upgrade of Thunderbird, I am getting the following message: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity ------------" In addition to no links being "live" in received messages that are in my Inbox, there are no longer options available to "reply" or "forward" etc.!

I haven't a CLUE how to troubleshoot this and have never had this problem before in the 3 years I've used Thunderbird?

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that keeps on appearing:

Unable to login in at server. Probably wrong configuration,username or password.

Any help would be greatly appreciated.

So. Thunderbird released an update, I updated, and all my custom event colours, that I really need, have gone from old to current see attachments. This was asked https://support.mozilla.org/en-US/questions/1326997?utm_campaign=questions-reply#question-reply

And a solution found that worked. Now Mozilla in their ludicrous wisdom have somehow screwed this up again. Anyone have a solution that works? I and lots of other people like the whole event title bar being a single colour. These 'dots' at the end are useless to see. Thanks PS Stop screwing with the settings. What to add something new, then create an add-on.

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process to create an app-specific password. After the MacOS upgrade, that process was no longer available. Apple switched to 2 Factor Authentication, which is apparently different and incompatible with 2sv. The other websites and applications on my iMac have already switched to 2fa, and I'm not sure I can have both methods active on the same computer (but I've asked, Apple, anyway).

Is there a recent change in Thunderbird that would allow me to use 2fa instead of 2sv to access Thunderbird?

I have many years worth of emails in Thunderbird that I can no longer access. I can see the directory structure, and some of the email lists, but not the content.

Thanks for the help!

Yesterday my Thunderbird crashed I suppose. When I tried to open it I kept getting that the shortcut for thunderbird. exe have been chenged or moved. I couldn't find thunderbird anywhere. So I downloaded again. Yesterday it worked fine had had all my emails, files and addressbooks. Today I try to open it and I got something that said I had to put in my name email password, basically like putting everything in. I did that for one email and I got my emails BUT I have no addressbook or files. I am at a loss. I am devastated because some of those file had things not only that I needed, but memories (like my father's last emails).

HELP! What do I do. Please understand that I am not a computer geek so please explain clearly, in a way I can maybe hopefully get my information back. I have used Thunderbird for years and this is the first time I have had a problem. Please help!

thank you.

I upgraded to version 115.2.2 (64 bits), on a Windows 10 OS.

I used to be able to reduce the pane of the message list, so that I could expand the contents of a selected message. But now it has a lower limit, where I cannot push the line up further.

Attached is an image showing the line of concern. I could drag it down, but no further up. How could I change this behavior?

Thanks!

In Thunderbird 115 (Supernova) is there a way to configure the Message list view so that it has grid lines, or "zebra striping"? I find it easier visually to look at.

Thanks!

I have Win 10. Sometimes, when people send me emails they go right into the trash folder at the very top.

I have so many duplicate folders I dunno what to do

I will add a ss of what it looks like

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 lines at a time in both the main email edit screen and the preview screen. I tried changing it to Calibri 12 in Settings (it was Calibri 17) but that makes no difference. I also don't like that I have to go through File menu now to get messages for just one account. Is there a way to downgrade back to my old version? I guess that would be 115.2.1. Thank you!

I have been a Thunderbird user since 2004 and have been very satisfied with its performance. However yesterday something went wrong, at least i belief so.

Yesterday, October 5, 2022, i downloaded the Thunderbird update on Linux. After the automatic installation i lost all my files and folders. The accounts still exist and folders. I can view accounts and folders names in 'Go/Folders', but if i click the names nothing happens. How do I view my files or recover my files?

Thanks a lot in advance for your assistance Hans Schaap [email removed from public]

Hi all,

Just upgraded to Thunderbird 115(from the last Non beta version).

I have multiple email accounts.

When I click to the inbox off one of my gmail accounts it does not display to the last message received. Thunderbird opens to a message about 1/4 up into my inbox.

I have a second gmail account and this behavior does not occur.

I'm sure its a easy fix, I just can't figure it out .

James

Hello,

I did a clean install windows 11 21H2, installed Thunderbird 102.1.1 and later 102.1.2 in the wizard i copyed my password and all the other info imap, after pressing ready checking password keeps on checking noting happens.

My password is correct and also all the other setting.

Must be a bug in the program.

I am using Windows 11 and Thunderbird. A few days ago I was asked to type my password every time I opened the mail program. But the password is not accepted now. I have used the mail program for years without this problem. How do I fix it?