Thunderbird Community Forum

I’m running Thunderbird 128.6.0esr (64-bit). I’m trying to export my address book in csv format. I tried to follow these instructions: Start Thunderbird In Address Books Select address book (not 'All Address Books' as it is a virtual search and not a true address book) Tools > Export Choose where to save Save as either: Comma Separated *csv files OR LDIF Click on 'SAve' However, I not finding the option to save as *.csv file. I get abook.sqlite file, but I can’t open file. What app do I use to open file so I can get a *csv file to I can export to use in Outlook. Thanks, John

I didn't know there was a non-ESR version of Thunderbird until I found out by chance a few days ago! Since the latest update to ESR 128.5.2 has crashed 11 times this week, I would like to move to the latest version (64 bit?) non-ESR. There must surely be an official Mozilla step-by-step guide to doing this?

Hi,After many years of excellent use, thunderbird keeps crashing just recently with a "I'm sorry" popup. I seem to get about 20-30 secs of use each time I click to open it again. It receives emails and send them (provided I am super quick) and crashes. I would put myself in the low PC literacy camp as well and truly retired. ta david

I need help with my Thunderbird email. It stopped working. I was given a complicated solution to fix it that I wasen`t able to do. I`m 83 and this is getting too complicated for me. Can one of you get into my program and fix it.? wolfy@bellsouth.net Ralph Toler

No one has replied to any reports I have submitted about the Thunderbird Crash. Internet rumors are saying that Mozilla has abandoned THUNDERBIRD for something else. I want my email to function like it had before.

I had to reinstall thunderbird on my pc, before the install, if I erased an email on my phone it was erased from thunderbird, that no longer happens and I would like to reestablish this relationship ship. My email is a comcast account

Up until a couple of days ago things were working ok. Now I get an error message that is attached here as an image. When I try to receive messages it says my folder is up to date but on the server direct with Spectrum I have 50-60 new messages.

mail.brighthouse.com port 993 for receive

mail.brighthouse.com port 587 for sending

I checked with Spectrum and the above are the correct servers and settings. Any idea what I inadvertently changed or am overlooking?

Witam, Od pewnego czasu mam problem z zalogowaniem się do poczta.intera.pl. Pojawia się komunikat " Logowanie na serwerze poczta.interia.pl za pomocą nazwy użytkownika się nie powiodło." Po zmianie hasła RAZ udało się zalogować, a teraz znów nie. Logując się bezpośrednio na pocztę Interii wszystko działa. Wyczyszczenie haseł w managerze haseł nie pomogło. Proszę o pomoc.

login to server POP3 Phonewave.net failed. The Blue receiving mail line continues to search. Can anybody help? I am a retired Army Helicopter pilot not a computer pilot. Geek squad was unable to fix my problem.

After searching and following some suggestions approaches I've consolidated these into the following steps which worked for me:

Copy the Profile to a Disk/USB

1. Mount the disk/USB. This needs to larger than the profile selected
2. On W10, open TB -> Troubleshooting Information -> Profiles -> about:profiles.
3. Find the the profiles where 'Default Profile' is Yes
4. Click on Show in Explorer (e.g. vx7sjwjh.default)
5. Close TB
6. Copy and paste the folder selected in Explorer to the disk/USB to be used for the transfer.

Install the Profile on the maxOS

1. Mount the disk/USB
2. In Finder, find the mounted volume and copy the profile
3. In Finder, select Go->Home
4. If you can't see Library enter 'command+shift+.'
5. In Library->Thunderbird->Profiles
6. Paste the copied profile

Assign the Profile in TB

1. Open TB
2. Help->Troubleshooting Information->Profiles->about:profiles
3. Create New Profile->Continue
4. Choose a name that has not been assigned. You will see an error 'A profile with this name already exists' if it is not unique
5. Click on Choose Folder
6. Select the folder you pasted
7. Click Done
8. Scroll down until you see the Profile you created (if you don't see it, restart TB)
9. Click on 'Set as default profile'
10. Click on 'Launch Profile'

You should now see your profile

I have Thunderbird on my computer running Windows 10. I have three email accounts and only one will allow me to send. They all receive mail no problem. This problem started on Tuesday the 14/1/25 All settings in Thunderbird are the same and have not been altered.

I am currently dealing with important legal matters and my emails in Thunderbird, disappear after I transfer them to allocated folders. The folder indicates the total number of emails the folder contains but only show 1 or 2 out of 9 The solicitor has received what I sent but I am not able to view them again in the folders. 2 of the emails I sent were very large files of photos but the one I sent today was just short and contained only text - the same thing happened again and it disappeared. Is there any way I can make them re-appear?