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Unable to log in at server. No matter what I try

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "s… (read more)

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "solutions" I found on the internet and I don't remember exactly which one, but eventually I got the web portal to pop up, and it showed that I'm logged out of all my accounts (they all gmail, btw). Using this windows I was able to log back into one of them, but then it didn't popped up again to let me to log into others. For a day or so I was getting email from that one account I logged back into, but then again, suddenly, no new emails. I decided to just start over on a new profile and that's where things went from bad to worse. Now I can't even get past the initial logging process. It gives me "unable to log in at sever" over and over, no matter what I try. I tried a bunch of different config suggestions, I tried the old school way of getting a device password, I've checked if localhost was running something - it wasn't. I tried uninstalling and reinstalling, installing an older esr version (I'm on Win10, thought maybe that has something to do with it) - same thing. Unable to log in at server. I can switch back to my old profile that doesn't get any emails anymore, I've backed it up, but what's the point. Kinda feeling screwed on all fronts here.

Also, whoever is replying to people on reddit with "thunderbird employee" badge, ghosted me after one message. Great support /sarcasm.

Version: latest (whatever auto updated updated to) and 140.8.1esr OS: win10. Mail provider: gmail.

Open 17 188

How to get rid of Caldav- und cardav authentication demand?

Thunderbird (actual version) is demanding constantly for caldav- and carddav authentications although the two mail accounts are deleted in Thunderbird. How can I get rid … (read more)

Thunderbird (actual version) is demanding constantly for caldav- and carddav authentications although the two mail accounts are deleted in Thunderbird. How can I get rid of these annoying messages?

Open 16 90

Problem after closing Yahoo email account

I have recently closed my yahoo mail account, removed all traces from Thunderbird, but when I start Thunderbird, after a few seconds, I get a Yahoo sign in screen over th… (read more)

I have recently closed my yahoo mail account, removed all traces from Thunderbird, but when I start Thunderbird, after a few seconds, I get a Yahoo sign in screen over the top of Thunderbird

Open 11

Where can I find email settings like my ssl, protocaol, username, etc.?

My ISP has made a change for "third-party" accesses to its e-mail (which still works fine on its own website e-mail access page). I need to check my Username, Password, S… (read more)

My ISP has made a change for "third-party" accesses to its e-mail (which still works fine on its own website e-mail access page). I need to check my Username, Password, SSL, Protocol, Incoming & Outgoing Server Ports. BUT I don't see on my Thunderbird page where to find these: it's my preferred way to do e-mail! Where are they??

Open 9 50

I have, in effect, installed Thundebird on a new computer, but my attempts to setup my account aren't working.

I have created an account instance in account settings, and the "Test connection to server" says it is OK, but when I go to the mail tab the get messages button and New M… (read more)

I have created an account instance in account settings, and the "Test connection to server" says it is OK, but when I go to the mail tab the get messages button and New Message are grayed out an NO accounts are listed in the "folders" area. Not does it ever ask for my password to the SMTP server I have selected. I have an existing account with my own email service (Hover), and MUST connect to that. This is critical, as I need my e-mail to accomplish necessary activities.

Open 9 60

Checking for dead servers

I recently changed hosting and now I am getting login boxes nonstop to my old servers. I see no way to remove them and this is so annoying I may have to change from thund… (read more)

I recently changed hosting and now I am getting login boxes nonstop to my old servers. I see no way to remove them and this is so annoying I may have to change from thunderbird. All my emails are there, it just keeps checking for old servers.

Thanks in advance!

Scrappy Doo

Open 9

Can't Remove Unused Accounts

I'm trying to remove a couple accounts that I no longer use in Thunderbird. A window keeps popping up asking for a password, but the mail service is no longer available. … (read more)

I'm trying to remove a couple accounts that I no longer use in Thunderbird. A window keeps popping up asking for a password, but the mail service is no longer available. When I click on the red delete button for that account, nothing happens. I've deleted all the mail in one of them which I was able to do as I thought I might need to do that first, but I still can't delete it after that. The other one won't even let me delete the emails. How do I delete these so I stop getting asked to put in a password for accounts that are no longer valid and I don't want anymore?

Open 6 3 140

How do I completely delete the gmail account from Thunderbird

I reinstalled Thunderbird and now it tries to access my gmail account even though I didn't add it. I only use gmail when I log into it from a web site. I don't want thu… (read more)

I reinstalled Thunderbird and now it tries to access my gmail account even though I didn't add it. I only use gmail when I log into it from a web site. I don't want thunderbird to have access.

Open 5 10

What has happened to Thunderbird??

I have been using T-bird for years successfully until lately. We have multiple email addresses in Comcast and Gmail, but lately our passwords that we have been using and… (read more)

I have been using T-bird for years successfully until lately. We have multiple email addresses in Comcast and Gmail, but lately our passwords that we have been using and know are correct because they are written on paper and Keypass, are being changed somehow so that they will no longer work. When we look at the saved passwords in Thunderbird we see some have been changed on a certain date that we did not do, and the password listed now must be about 200 characters long. Then when we go to change the password, it may be listed as changed. Then when we try to send a message with that email address, we get an error message saying, for example, smtp.googlemail.com and a wrong username/address completely. I can find no way to correct the username email in any settings in Thunderbird. I have searched the Thunderbird HELP files many times, but am unable to find any of this addressed anywhere. After trying to fix these problems for most of 3 days now, I have get rid of Thunderbird for an email client that works correctly!!!

Open 5 70

Unable to add new account by POP

I just download the latest version of Thunderbird, and try to add my pop mail account. But after i enter the info of outgoing server settings, the Continue button is gra… (read more)

I just download the latest version of Thunderbird, and try to add my pop mail account. But after i enter the info of outgoing server settings, the Continue button is gray and can't be clicked. once I try the test, it says that Thunderbird failed to find the settings for your email account. Can't find a server. Also i find that there is no place enter the password of my mail account.

Open 5 30

Bug in Thunderbird account creation

Hello, I created a first account for Mailo email (no problem). I created a second account for Orange email, but when I get to the contact and calendar search stage, it ju… (read more)

Hello, I created a first account for Mailo email (no problem).

I created a second account for Orange email, but when I get to the contact and calendar search stage, it just keeps spinning (see attached Orange 1). Clicking "ignore" opens a window (see Orange 2). If I click "continue," the account is created and seems to work, but...? Indeed, both Mailo and Orange use IMAP port 993. For the past few days, I've been trying to get this account set up properly, but I haven't found anything specific online.

I've repeated the process several times, even uninstalling and reinstalling Thunderbird, but nothing has changed. I'm starting to get confused. I even think I deleted both accounts and started the setup process with the Orange one, but it's doing the same thing even though there's no other account. I should mention that the POP/IMAP option is enabled in Orange email.

Open 5 20

the new "experimental" account center doesn't work (version 150.0)

the new "experimental" account center doesn't work (version 150.0) how can I go back to the precedent account creation tool ? the option "experimental account center" is … (read more)

the new "experimental" account center doesn't work (version 150.0) how can I go back to the precedent account creation tool ? the option "experimental account center" is NOT checked, but I still have only the new creation account form.

Open 4 40

How do I get Mozilla to stop asking me for access to my google account?

Every five minutes Mozilla sends me a page asking for access to my Google account. I click "deny" and it goes away for a few minutes, but comes right back. And while it… (read more)

Every five minutes Mozilla sends me a page asking for access to my Google account. I click "deny" and it goes away for a few minutes, but comes right back. And while it is on, I can neither send nor receive email. Is there some way to get it to go away and stay away? Thanks, Larry Wright

Open 3

I have 7 email addresses, all with aol - 2 addresses appear to be linked.

Thunderbird administers my 7 "aol" email addresses (accounts) on my Dell laptop (running Windows 7). 5 of the accounts are behaving normally, but the other two accounts a… (read more)

Thunderbird administers my 7 "aol" email addresses (accounts) on my Dell laptop (running Windows 7). 5 of the accounts are behaving normally, but the other two accounts appear to be linked. So, when I send an email from one of them, it appears in both "sent" folders. When I receive an email in one of them, it appears in both "in box" folders. When I visit "mail.aol.com", these 2 accounts behave normally. So it appears that they are linked within Thunderbird. Can you suggest a possible solution? Thanks, Tim

Open 3 10

Cant get to allow button to finish installation

I had a problem and deleted thunderbird. Now I have reinstalled and cant get to the allow button for account setup. It seems to be way down the page and I cant sroll down… (read more)

I had a problem and deleted thunderbird. Now I have reinstalled and cant get to the allow button for account setup. It seems to be way down the page and I cant sroll down to get to it.

Open 3 30

Can't get Thunderbird to change Authorization Method to OAuth2

I have set up 2fa with my email provider (email is rdoty@gmx.com) and set an app-specific password for Thunderbird. Gmx also supports OAuth2. I have reset the passwords… (read more)

I have set up 2fa with my email provider (email is rdoty@gmx.com) and set an app-specific password for Thunderbird. Gmx also supports OAuth2. I have reset the passwords in Thunderbird to the app-specific one and confirmed that both ends accept cookies. The SMTP server is mail.gmx.com, port 465. Connection security is SST/TLS. The IMAP email is IMAP.gmx.com. The problem is that Thunderbird does not change Authentication Method to OAuth2. When it queries GMX it always times out or is refused. What am I missing or needs to be changed?

Open 3 170