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hello, lost password after system and hd crash, but found 3 old TB-P-Lists key3, key4, logins.json - somone any idea, to make the old lists readable again? Thanx!

hello, lost password after system and hd crash, but found 3 old TB-P-Lists key3, key4, logins.json - somone any idea, to make the old lists readable again? Thanx! … (read more)

hello, lost password after system and hd crash, but found 3 old TB-P-Lists key3, key4, logins.json - somone any idea, to make the old lists readable again? Thanx!

Asked by sb597re 1 day ago

Last reply by Matt 5 hours ago

GMAIL certificate failure after latest update of TB. Suspect Local Profile of previous version.

The previous version of TB did not get an invalid certificate for Google's GMAIL SMTP server. The latest version (V78.12)after it was auto updated now gets this error (s… (read more)

The previous version of TB did not get an invalid certificate for Google's GMAIL SMTP server. The latest version (V78.12)after it was auto updated now gets this error (see attachment). I uninstalled and reinstalled TB. I checked the box to remove all user data when I uninstalled. Gets same error on reinstall and adding account information

I took a second laptop out that has never had TB installed and downloaded the current release and entered the same GMAIL user account. Everything works fine.

So it's not the user account. It's not Google GMAIL SMTP certificate. It's something that TB has wrong in the persistent data stored on the computer.

I get the same error with accounts on Outlook.com, Hotmail, Apple and Yahoo too.

I found a work around by making a change in the about:config for allowing the port number, but that doesn't work for more than one email SMTP server since they use different port number.

Asked by bondo 5 hours ago

Last reply by Matt 5 hours ago

Using Thunderbird to check my work O365 email

My company uses O365 and has MFA enabled. When I attempt to add my work account I get as far as it asks me for the password but then complains that it needs admin approva… (read more)

My company uses O365 and has MFA enabled. When I attempt to add my work account I get as far as it asks me for the password but then complains that it needs admin approval to go further. I suspect it has to do with we use MFA but not sure. Any suggestions? Thanks

Asked by mkearns60 1 day ago

Last reply by sfhowes 1 day ago

Can't send email via TB using AOL

I have been using TB (currently: 78.12.0) for as long as I can remember. (the oldest email I can find is 2006). We have a Verizon email address which we use to login thro… (read more)

I have been using TB (currently: 78.12.0) for as long as I can remember. (the oldest email I can find is 2006). We have a Verizon email address which we use to login through AOL. About a week ago TB stopped sending mail and simply states:

"Login to server smtp.verizon.net with username Myusername@verizon.net failed."

I then get a 'Retry', 'Enter New Password', or 'Cancel' option.

Retry does not work. Enter New Password does not work (it just loops back to the above error). Cancel cancels.

We use the IMAP settings. TB does show sent emails that were sent from AOL webmail.

I can access and send email via the web app and also Samsung Email app on my phone.

I have checked the settings a hundred times because I really hate using the AOL webmail. Any thoughts? Thank you!

Asked by estlincs 3 days ago

Last reply by sfhowes 2 days ago

Send using correct headers in Thunderbird

One of the other volunteers I work uses Thunderbird to send her emails for multiple accounts, and I'm not sure how to fix this problem. I know she has at least two differ… (read more)

One of the other volunteers I work uses Thunderbird to send her emails for multiple accounts, and I'm not sure how to fix this problem.

I know she has at least two different email accounts set up in her Thunderbird program, one is her personal business account (@domain1.com), and the other is for a charity we both help out with (@domain2.org). Both of the domains have SPF, DKIM, and DMARC set up in the servers that send out the email.

I'm not sure how or why this is happening, but when she sends out an email using her @domain2.org email address, it seems to go through the server for @domain1.com. I can see it's doing this, because I've had her send me an email from her @domain2.org account to my personal email (a @gmail.com account), then looked at the header information. The reply to email is for @domain2.org, but the SPF and DKIM info is the IP range and DKIM record of her @domain1.com address.

I'm hoping this all makes sense. TL;DR: it looks like even though she can select and send email from either account, it always has the @domain1.com SPF and DKIM info attached. Is this because she imported the accounts into Thunderbird wrong, or something else is going on. I'm not sure who hosts her @domain1.com email, but I know the @domain2.org email is hosted through Google Workspace.

Asked by BriMan83 5 days ago

Last reply by sfhowes 4 days ago

Microsoft Two-factor authentication issue in Thunderbird

i've had my Microsoft email account working in Thunderbird. Recently i've use 2FA on my Microsoft email but i cant receive and send email after that.. images uploaded was… (read more)

i've had my Microsoft email account working in Thunderbird.

Recently i've use 2FA on my Microsoft email but i cant receive and send email after that..

images uploaded was my current setting.

Asked by chongmui.lu 1 week ago

Last reply by sfhowes 1 week ago

Cannot send email from Mozilla in my Sympatico account

I have been using my Sympatico account in Mozilla for many years. I can log on to the Sympatico account in webmail.bell.net and read my Sympatico email in Mozilla (Window… (read more)

I have been using my Sympatico account in Mozilla for many years. I can log on to the Sympatico account in webmail.bell.net and read my Sympatico email in Mozilla (Windows 10, Mozilla 78.11.0, 32 bit) but when I send a message in Mozilla from my Sympatico account I see a message stating "The mail server responded authentication required" .

Could someone please tell me how to enable outgoing mail from my Sympatico account in Thunderbird?

Thanks

spruce18b

Asked by spruce18b 2 weeks ago

Last reply by ann32 1 week ago

Need SMTP help macOS 11.4 and Thunderbird 78.11

I have new iMac running macOS 11.4 (Big Sur) and I'm trying to set-up Thunderbird 78.11 SMTP server. Using Optimum (optonline.net) cable service. I can't find setting tha… (read more)

I have new iMac running macOS 11.4 (Big Sur) and I'm trying to set-up Thunderbird 78.11 SMTP server. Using Optimum (optonline.net) cable service. I can't find setting that work!

Asked by egeary 2 weeks ago

Last reply by sfhowes 1 week ago

cannot get previous installed T-Bird to forget email account caused by security changes in V78

I have a i7 Windows 10 computer that had T-Bird V68 installed and working until I updated to version 78. Now I have deleted the account to reset the password and manuall… (read more)

I have a i7 Windows 10 computer that had T-Bird V68 installed and working until I updated to version 78. Now I have deleted the account to reset the password and manually deleted all the certificates from T-Bird and Firefox. I still cannot get T-Bird to not generate security errors about the Google certificates. I have uninstalled T-Bird and re-installed and still have the same problem. I added the register to the about:config for the port for gmail but this keeps the ports for HotMail and Yahoo and other mail hosts from working.

I have another older i3 computer that I did a fresh install to windows 10 and installed T-Bird. It works fine with all the email hosts for sending and receiving mail using the same email accounts as the other i7 Windows machine.

So something in the older registry or other persistent data repository is keeping it from working with Gmail, Hotmail, or any of the other IMAP email hosts.

Asked by bondo 2 weeks ago

Last reply by Matt 2 weeks ago

Thunderbird's cache

Hello, My university was hacked by a ransomware. I wanted to know if it was possible that Thunderbird emails were also hacked. (mails saved in the cache, encrypted or not… (read more)

Hello, My university was hacked by a ransomware. I wanted to know if it was possible that Thunderbird emails were also hacked. (mails saved in the cache, encrypted or not etc )

Thanks in advance

Asked by poasoemilie61 2 weeks ago

Last reply by Matt 2 weeks ago

Junk mail filter doesn't follow "white list"

I add addresses for websites I regularly receive mail from to my collected address book, but those emails are continually marked X-IMAIL-SPAM-URL X-IMAIL-SPAM-DNSBL. How… (read more)

I add addresses for websites I regularly receive mail from to my collected address book, but those emails are continually marked X-IMAIL-SPAM-URL X-IMAIL-SPAM-DNSBL. How do I get this to stop?

Asked by jeff.rubin 2 weeks ago

Last reply by sfhowes 2 weeks ago

"Not Junk" messages keep getting put into Spam folder

Hello, I'm trying to train Thunderbird to allow certain messages into my Inbox by regularly tagging them as "Not Junk," but it isn't working. I've been doing this with so… (read more)

Hello,

I'm trying to train Thunderbird to allow certain messages into my Inbox by regularly tagging them as "Not Junk," but it isn't working. I've been doing this with some messages daily for at least a month, but they still get sent to the Spam folder instead of the Inbox. (One particular email is a daily newsletter to which I've subscribed.)

This seems to be a relatively recent development. I might be wrong, but I don't remember having this problem six months ago.

Any help is appreciated.

Thanks.

Asked by Daryl_Metzger 3 weeks ago

Last reply by sfhowes 3 weeks ago

Encryption: mapping between recipient and key

How can I tell thunderbird to use public key XXXfoo for email recipient address YYYbar? With thunderbird 78 it's not possible to encrypt the email for a certain recipient… (read more)

How can I tell thunderbird to use public key XXXfoo for email recipient address YYYbar?

With thunderbird 78 it's not possible to encrypt the email for a certain recipient with his public key. The public key is visible in the KeyManager. It is verified. But the recipient's address does not occur in the name of the key. Maybe this is the reason for the problem, that thunderbird 78 tells me, that there is no key available to encrypt the mail with. With enigmail, I could define a mapping gnupg key <--> recipient address. I didn't find an equivalent for that in thunderbird 78.

Asked by vinoww 1 month ago

Last reply by christ1 3 weeks ago

password

My Thunderbird email is send out spam emails. How do I stop this? I tried changing my password, but on my PC I get the message "Login to server imap.1and1.co.uk with user… (read more)

My Thunderbird email is send out spam emails. How do I stop this? I tried changing my password, but on my PC I get the message "Login to server imap.1and1.co.uk with username robin@xxxxxxx.co.uk failed" However, I can still get TB emails on my phone.

Asked by robin54 4 weeks ago

Last reply by christ1 4 weeks ago

Open PGP new key

Hi, I am wanting to add a new key for Open PGP on Thunderbird 78.9.0 Nothing happens when I press the "New key" button. I have tried doing a re-install but that doesn't m… (read more)

Hi, I am wanting to add a new key for Open PGP on Thunderbird 78.9.0 Nothing happens when I press the "New key" button.

I have tried doing a re-install but that doesn't make any difference.

Can anyone help?

Thanks Darren

Asked by dazza159 4 months ago

Last reply by christ1 1 month ago

new password requests

I made a decent living programming in assembly language, so I am not utterly stupid. However, I have aged beyond any understanding of these modern systems. My main comput… (read more)

I made a decent living programming in assembly language, so I am not utterly stupid. However, I have aged beyond any understanding of these modern systems.

My main computer suffered a fatal crash, and so I broke out this laptop that has not seen service during the coronavirus pandemic. I did not have it written it down, so it is only by memory that I can claim it was running Thunderbird 26-point-something. Both machines are on Win 7.

Oddly, the system claimed that Thunderbird was "up-to-date", and that the machine was "on the release scheme". Knowing that my other Thunderbird installation was at 78.11.0, and putting aside the fact that I would have expected the laptop to auto-update the way the main machine regularly did, I went ahead and installed the 78.11.0, assuming that I would be bringing the laptop up to where the main machine must have been.

Whereupon Thunderbird refused to fetch my email without my supplying password(s) to the server, of all things. The laptop was able to fetch email before I "upgraded" it, so obviously it had any needed passwords tucked away somewhere.

I have not had to think of email-server passwords for perhaps 10 years, so that was a shocker and a complete blocker. It would have been helpful if Thunderbird had warned that the "upgrade" would impose some new, unexplained, password protocol. That is, if Thunderbird is in fact at fault here. Could this somehow be Comcast’s problem?

Comcast allows one to use 7 email addresses, and I use them all on the main machine, but only 3 on the laptop. I have two, written-down, passwords for Comcast, but only one of them works, the one that applies to 2 of the 3 in-service addresses.

The missing password applies to my main address, so I am in serious trouble here.

In days of yore, while idly exploring, I have seen some pages showing Thunderbird passwords, but cannot find any such now. I would have expected them to be shown under “Account Settings/Server Settings”, but they are not there. Would it do me any good if they were accessible? If they were thus available, wouldn’t Thunderbird just apply them? And how did Thunderbird ever lose them in the 1st place?

Although I now have restored, if limited, access with the one working password that I have, Thunderbird is making things difficult by repeatedly insisting that I frequently re-enter that same password. It happened again, just minutes ago, so I have a fresh example. I put in the password, this time checking “Use Password Manager to remember your password”, put the machine to “sleep” in order to attend to other matters, and upon return find Thunderbird again demanding the same password. I would guess that I have entered that password 15 times so far during this one day.

The wording of the “Use Password Manager” message is a little odd, but in any case it doesn’t in fact seem to remember anything.

Can I revert to an earlier version, perhaps as far back as 26? That seems like a desperate move, and it probably won’t work, but anyone can see why I would be tempted to give it a try. Before the main machine gave up, I had taken all the many offered Thunderbird updates. I have no record of the final version installed, but can say that it came sometime after Thunderbird changed to having a “CC” tab above and somewhat to the right of the email address block. Before that mod, one had to change the block(s) to the left of the address lines, which defaulted to “cc”, “bcc”, &c.

I am assuming through all this that this new password behavior is due to Thunderbird. It seems implausible that Comcast would change their behavior at exactly the same time that all these other troubles descended. If it is in fact Comcast’s problem, then it will remain severe since their system appears impenetrable from the outside.

Asked by misskeating 1 month ago

Last reply by christ1 1 month ago

  • Archived

Thunderbird blocks image in signature file in outgoing mail

This subject has been discussed so often; but no answers fixes the problem!! Strange! Are there any grown ups from Mozilla on site? The problem suddenly appeared on my TB… (read more)

This subject has been discussed so often; but no answers fixes the problem!! Strange!

Are there any grown ups from Mozilla on site?

The problem suddenly appeared on my TB after I resized one logo file a bit.

/C

Asked by Claus Ørnfeldt Willemoës 6 months ago

Last reply by Andrew P. 1 month ago

5.7.1 .... This message has been blocked for containing SPAM-like characteristics.

Hello Mozilla Community ! Every time I try to send a basic e-mail this error pops up. I tried to change my IP-address and it still does not work. Sending an e-mail from a… (read more)

Hello Mozilla Community ! Every time I try to send a basic e-mail this error pops up. I tried to change my IP-address and it still does not work. Sending an e-mail from another PC it's still broken. Other e-mails as Gmail are working totally fine. I think there is a problem with my account. How can I repair this error? Thank you in advice ! Have a great day.

Asked by Marius Cardos 5 months ago

Last reply by jport8 1 month ago

Thunderbird: local security for mail reading

When I open the TBird app I can access either email (only have 2) without entering a password. All I need to do is select the "Cancel" button and I can read any email - v… (read more)

When I open the TBird app I can access either email (only have 2) without entering a password. All I need to do is select the "Cancel" button and I can read any email - very insecure. I did not see any way of circumventing this, it's like not having a password at all. Any suggestions.

Asked by jpcharlton 1 month ago

Last reply by christ1 1 month ago