Thunderbird Support Forum

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

I'm not sure I'm in the right place but I have a problem opening my Thunderbird email. It keeps telling me that it's open and to close but nothing happens. I can't close it and it's not actually open. I've rebooted my computer but Thunderbird still insists it's open. What can I do? I can't access and folders or emails. Should I uninstall it and reinstall it? Really hope you can help me

Brice

for years I have used Thunderbird, and during that time have replaced serveral old pc/laptops. My new laptop when trying to open Thunderbird asks for a password. I have no record of that anywhere!! So how do i create a new password or gain acess to use Thunderbird. Im using Windows 11

I have two principal address books, collected and personal. I can add new contacts to these address books. Under collected, I have three lists of group contacts. I want to add a contact to a list in the personal address book. Searched under Firefox and lots of suggestions to drag n drop. Ha ha, highlighting the contact, the moment I drag it across the box towards the list of address books, I get the no-entry symbol, circle with a bar through it. Why is this happening please? How can I copy across the address books or lists? Why is drag n drop suggested when it doesn't work? I'm using Win 10 Pro vers 22H2 64 bit on a Dell PC. Firefox 118.0.2 64 bit. Your aid will save my mind !

My Thunderbird updated on me and my classic view with the Buttons is GONE. Does not look anything like the previous version..

How do I get my old view back!

Please answer [email removed from public]

(Can't even find my WRITE button)

Please help!!!

AL

Formerly I could decide the window size for the number of minimum visible received emails in the list down to 3. But for any reason the minimum now is 10. Which does that the space for text content is reduced a lot. How can I get back the former possibility?

Thunderbird displays messages as a long list. It never did that before an update, and now I can not find out how to turn that nonsense off! I don't want to see every message from some person tabbed across the screen when I search for their name. I want to just pick one message, often a recent message.

How do I search for a message from a random person and only get one message I choose to view?

I have been using Thunderbird for many years, and really like it - until two recent updates (sorry!). I am running Ubuntu 22.04, and Thunderbird 115.4.1. One now has a column taken on the left which is unnecessary, and a section at the top which is above the menus with e.g. File... but I would like my File menu at the top, as it used to be. The second issue is more frustrating - the search facility, where one can find the emails being sought, allows me to search by many options, and I was able to display the results sorted by subject, size or my normal was by date, but I never use the message threads as that is rarely of interest, and I can sort on that using the message subject if needed. Now, when I search the results are ONLY in the message threads, and if I try to sort by date, I lose all information, and the ONLY option is to see the messages by thread which is no use to me! How can I restore good old Thunderbird - the version I enjoy using (or have the functionality I had restored)?! Many thanks,

My emails are threading up, even ones that have nothing to do with each other. I've tried 'collapsing threads' in the 'view' menu, but it doesn't seem to help. With so much threading going on, I can't even find some of the new emails that I am alerted to.

I'm a newbe Thunderbird user making the transition from Outlook which I've used for years but recently discovered is too compromising especially when it comes to archiving. Have been using Mozilla for years on a Surface laptop (windows 11), Cyberpower desktop (windows 10), and Android Note 20. I've downloaded Thunderbird and it is working fine. Where can I find user training videos for Thundbird, especially archiving? Are there other ways besides on-line gifting in which I can contribute to the research that makes Mozilla and Thunderbird possible? Thank you.

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out ... Try again ???

I hae no idea why or what to do now if someone could help me that would be great

Sorry I have no idea what any of what is in the Shared Data means

I've just now noticed the Threading automatic default grouping/marking of messages, and it is appalling. Thunderbird/Mozilla either needs to eliminate this (with appropriate warning notices, perhaps) or at least give us the ability to NOT link various messages. It's not only vastly annoying, it can cause severe real-world problems if anyone not in the CC or BCC fields is receiving these messages that were not intended for them.

I suppose for now, the only way to NOT link things that were never meant to be would be to change the Subject when discussing important topics.

Either that, or get a whole new mail service, which I'd prefer not to have to do.

After recent update, TB seems to have created an extra account. My account has name <myemajl> and ends in ".com". New acct has same name but ens in .com_2. That's why I think TB created it. Which do I delete and how

bold textMy emails will not download. Optimum or Comcast or the Geek Squad will not help with 3rd party users. I dont know how to get them to download. I am using a computer that is stationed in Florida, so it has not been used in 9 months.

Hello Support

I have been using your product thunderbird for my email purposes. Recently I upgraded my HDD capacity to 4TB and copied all my files across, which worked OK.

My thunderbird email platform now has two inboxes and the incoming mail appears in both inboxes, which is becoming inconvienent.

Q: How do I delete one of those inboxes with out risking a major loss of folders?

In box #1: wbob@optusnet.com.au wbob@optusnet.com.au

In box #2: OPTUSNET wbob@optusnet.com.au

Kind Regards Bob wbob@optusnet.com.au

Good morning I have updated Thunderbird to the lastest version 115.6.0 (64-bit) on my Mac with Ventura 13.3.1 (22E261) and now I can not see my mailboxes and folders. Have tried everything - nothing works. Rest bookmarks work. Contacts and other functions. I can create and send letters from any of my mailboxes, I can search letters in all mailboxes in search field, but I can not see on the left bookmark nothing - empty list of mailboxes. I have download the program again, reinstalled, changed Thunderbird file in Programms - same thing. Please help.