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No Thunderbird folder in Roaming. Thunderbird installed from MS Store

New windows 11 computer. Set up Thunderbird with gmail account and I can send and receive emails. however, when I tried to find the profile folder, I noticed there is no… (read more)

New windows 11 computer. Set up Thunderbird with gmail account and I can send and receive emails. however, when I tried to find the profile folder, I noticed there is no Thunderbird folder in the Roaming folder. I can not find it anywhere.

Asked by Ri 1 year ago

Answered by Matt 12 months ago

  • Archived

Duplicate folders for same email address

How can I delete a second email account folder that duplicates data in 1st folder? Folder names are as follows: prentissr@ example.net prentissR@ example.net … (read more)

How can I delete a second email account folder that duplicates data in 1st folder? Folder names are as follows: prentissr@ example.net prentissR@ example.net

Asked by Dick Prentiss 1 year ago

Last reply by Matt 1 year ago

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Error Msg when opening link in email. Breakdown in Thunderbird and search engine

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, … (read more)

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, reason=wronghost"

But, if I copy link and copy into browser it works fine. There is a break in the Thunderbird email to the browser. This does not happen with all links but there are about three or four that I get regularly where it fails.

I have talked to a tech guy and we have tried different things and it always comes back to a break in Thunderbird email.

How do I fix this problem?

Thank you, Monica

Asked by mmikkola914 9 months ago

Last reply by christ1 9 months ago

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Donations and Contact

Hi Why does Thunderbird want all my personal information.......?? I'd be MORE THAN happy to make a donation to support you guys, but I am NOT happy about all the info … (read more)

Hi

Why does Thunderbird want all my personal information.......??

I'd be MORE THAN happy to make a donation to support you guys, but I am NOT happy about all the info I have to provide - and frankly I'm bot going to be bullied into giving info I don't want to. I donate to Wikipedia and they don't ask such intrusive questions - so why do you? You say that less than 2% of TB users donate - this PROBABLY the reason why they don't...!

And the fact that there is no direct link to ask somebody ask question about this subject, is really frustrating.

Thanks

Asked by minkwa1 1 year ago

Last reply by floatysarah 1 year ago

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Export address book from Thunderbird to cvs file

I'm trying to export my Thunderbird addressbook using the export function. I go to "address book"->"tools"->"export" and I get "Export Export accounts, messages, a… (read more)

I'm trying to export my Thunderbird addressbook using the export function. I go to "address book"->"tools"->"export" and I get "Export Export accounts, messages, address books, and settings to a ZIP file. If your current profile is larger than 2GB, we suggest you back it up by yourself." Then it wants to export the whole thing as a Thunderbird Profile with no other choices showing. I can't seem to export the "address book" to the "csv" format which I used to be able to. Any ideas?

Asked by banksmi72 1 year ago

Last reply by benbullard79 1 year ago

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Thunderbird cannot download my email from Att

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being re… (read more)

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being refused. Have exhausted several att agents who can't figure out why it doesn't work. One thought the server settings were correct.

Asked by mskinsey 5 months ago

Last reply by Matt 5 months ago

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Unable to send email messages to Gmail

I have been unable to send email messages to Gmail account holders using my thurderbird platform What can i do to rectify this ? secondly, i also observed th… (read more)

I have been unable to send email messages to Gmail account holders using my thurderbird platform

 What can i do  to rectify this ?
 secondly, i also observed  that all my messages goes to people"s junk email instead of their  inbox . 
 i would appreciate a feedback

Asked by lola7 1 year ago

Last reply by david 1 year ago

Mozilla Thunderbird lost emails

Hello, there are several emails in my subaccounts that are no gone and I cannot find them anywhere. As there are a lot of confirming emails about holiday bookings I would… (read more)

Hello, there are several emails in my subaccounts that are no gone and I cannot find them anywhere. As there are a lot of confirming emails about holiday bookings I would be glad to get them back. All of my emails, that I put in presonal subaccounts before July 11th are no longer available. Thank you for answering. Yours Ulrike

Asked by ulrike.kraus-koennecke 4 months ago

Last reply by ulrike.kraus-koennecke 4 months ago

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How to delete dual inbox's

I had to delete and add back several accounts due to a change in servers (cox.net to yahoo.com). Prior to this I just had the All Folders, Local Folders and below. Now I … (read more)

I had to delete and add back several accounts due to a change in servers (cox.net to yahoo.com). Prior to this I just had the All Folders, Local Folders and below. Now I have the Unified Folders and below, which are essentially a duplicate of the folders in the old All Folders. (See attached image) Not only is it making things confusing but I'm storing duplicate emails and it seems to be affecting performance, Thunderbird now randomly quits and restarts. So, how do I delete either the All Folders or the Unified Folders and move the few sub folders that are unduplicated into the remaining group?

Asked by Bisha 7 months ago

Last reply by david 7 months ago

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2 email accounts on Thunderbird - All messages received on either account appear on BOTH accounts.

I have 2 email accounts on Thunderbird, a Yahoo account and a GMAIL account. Whenever I receive an email on either account, it appears as an email on BOTH accounts. This … (read more)

I have 2 email accounts on Thunderbird, a Yahoo account and a GMAIL account. Whenever I receive an email on either account, it appears as an email on BOTH accounts. This results in a completely duplicate list of emails on both accounts. My intention is for incoming emails to appear only on the account to which they were sent. How do I accomplish that? Thanks in advance for any suggestions!

Asked by Mike Stansbery 1 year ago

Last reply by JF 1 year ago

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Incoming mail

Befor the Firefox upgrade my in box was split in two. The top half was the messages and the bottom half a preview of the message. Now I just have one long list of email… (read more)

Befor the Firefox upgrade my in box was split in two. The top half was the messages and the bottom half a preview of the message. Now I just have one long list of emails. Please can you advise how to go back to the split screen view. Many thanks. Joe

Asked by Joe Selby 1 year ago

Last reply by Joe Selby 1 year ago

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How do I turn off threads to ALL messages permenantly in Thunderbird?

I want to turn off ALL threads in Thunderbird. Just the last two days TWO IMPORTANT messages (from two different people) on my computer did not display in my email feed… (read more)

I want to turn off ALL threads in Thunderbird.

Just the last two days TWO IMPORTANT messages (from two different people) on my computer did not display in my email feed, I only saw them by accident on my phone..

I have searched very, very many times to change the settings, but regardless of what I do, it doesn't help..

I have tried "View / Sort by / Unthreaded", it doesn't work.. I have tried to look for the "Organize Mail by Thread" in Settings, I cannot find it. I have spent SOOOO much time trying to find out about this, but not been successful... (It is NOT the first time this has happened!)

Can anyone help??

Asked by Anne Berit Olsvik 1 year ago

Last reply by graywallis 1 year ago

  • Solved
  • Archived

Thunderbird: Emails threaded incorrectly

Emails with different subjects are getting threaded together. For example, in the attached snapshot, why are the emails with subject "Bid S011090833" getting threaded und… (read more)

Emails with different subjects are getting threaded together. For example, in the attached snapshot, why are the emails with subject "Bid S011090833" getting threaded under "Hein Revised Hall Bath..."?

Perhaps I don't understand how Thunderbird determines messages have a common thread.

Using Thunderbird 115.4.1 (64-bit)

Asked by rick163 1 year ago

Answered by Toad-Hall 1 year ago

  • Archived

emails

I use Thunderboard on a PC and googlemail on an iPad. On TB, there are 2 tabs - Sent and Sent Mail. Their contents differ but should be integrated under one name but mess… (read more)

I use Thunderboard on a PC and googlemail on an iPad. On TB, there are 2 tabs - Sent and Sent Mail. Their contents differ but should be integrated under one name but messages sent from the iPad land in Sent Mail, not Sent.

I thought this TB and Gmail could be synchronised? How??

Asked by GAR 10 months ago

Last reply by sfhowes 10 months ago

  • Archived

I CANT SEND MESSAGES TO GMAIL AND MY MESSAGES GOES TO SPAM

Dear Team . I have been unable to send email messages to Gmail account holders using my thurderbird platform What can i do to rectify this ? secondly, i al… (read more)

Dear Team .

 I have been unable to send email messages to Gmail account holders using my thurderbird platform 
 What can i do  to rectify this ?
 secondly, i also observed  that all my messages goes to people"s junk email instead of their  inbox . 
 i would appreciate a feedback

Asked by lola7 1 year ago

Last reply by david 1 year ago

  • Archived

Note that email has been suspended

My email sends a note that my email has been suspended and I need to work /moved thread from Firefox to Thunderbird Support section since the image was about the Thun… (read more)

My email sends a note that my email has been suspended and I need to work



/moved thread from Firefox to Thunderbird Support section since the image was about the Thunderbird email client..

Asked by louise24 1 year ago

Last reply by Matt 1 year ago