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How to make shift-delete actually delete (expunge) and not just mark as deleted?

For IMAP servers, the default action of Thunderbird's shift-delete is to bypass Trash and mark the message as deleted on the server. Thunderbird then does not show messag… (read more)

For IMAP servers, the default action of Thunderbird's shift-delete is to bypass Trash and mark the message as deleted on the server. Thunderbird then does not show messages that are marked as deleted. This is fine if you are only using Thunderbird because the emails don't appear in Trash and don't appear in the folder they were deleted from.

However, if you are using other mail clients eg Outlook Mobile, Samsung Email client, webmail, these mail clients do not seem to recognise the "marked as deleted" attribute (whatever that is) and they still show the email. So if I shift-delete a mail in Thunderbird these other clients still show the email plus I do not actually save any disk space.

In Thunderbird if I just delete an email (not shift-delete) then the mail is moved to Trash and is actually no longer in the original folder. It is not just marked as deleted from the original folder, it is actually gone. So these other mail clients, also can no longer see the mail.

How can I get Thunderbird to actually delete a mail when I use shift-delete instead of just marking it as deleted? I don't want to have to wait till I exit Thunderbird.

I have tried setting mail.imap.expunge_after_delete to true and mail.imap.expunge_option to 1 but these seem to have no effect

Asked by mjurgens_firefox 3 days ago

Last reply by mjurgens_firefox 11 hours ago

Forwarding source information from an email

I need to forward the source information from emails I am receiving. Specifically these are spam emails that appear to be sent to me by me but of course I do not send mys… (read more)

I need to forward the source information from emails I am receiving. Specifically these are spam emails that appear to be sent to me by me but of course I do not send myself spam. My email provider says I need to send him the source information from these emails but the only way I have found to do this is to open the source material and either 1) save it as a pdf or 2) cut and paste the source material into a new email message to my email provider. Both of these are tedious. In the old days I could expand the email header to reveal the source information and then forward the entire email with header (source info) visible but this option no longer seems available. Can you please help me? Much appreciated. --Harriet

Asked by harriet5 2 days ago

Last reply by harriet5 2 days ago

Unsubscribed folders still showing in folder list

Hello, I'm using Thunderbird 91.9.0 (32-bit) on Windows 7. It's connected to a Gmail account via IMAP. The account contains dozens of message folders. I want to hide s… (read more)

Hello,

I'm using Thunderbird 91.9.0 (32-bit) on Windows 7. It's connected to a Gmail account via IMAP. The account contains dozens of message folders. I want to hide some of those folders from the list of folders.

I tried unsubscribing from those folders. In the panel on left, I right-click my account name and select "Subscribe". The window that subsequently pops up shows all of my folders, and all of the checkboxes next to each folder are checked. I remove the checkmarks from each of the folders that I want to hide, and I click OK at the bottom.

However, after doing this, the folders still appear in my folder list.

When I reopen the Subscribe window, I see that the checkmarks for those folder are still removed. But the folders still appear in my folder list. Closing and restarting Thunderbird does not help.

Evidently, the Subscribe window does not function as I would expect it to. How can I make those folders go away without deleting them or removing them from Gmail's servers?

Thank you.

Asked by Jason Fourier 1 week ago

Last reply by Jason Fourier 1 day ago

Thunderbird 91.9 Can't receive messages

I have Thunderbird 91.9 I have 4 email accounts only 1 is having the receive problem. here is a link to my Pastebin https://pastebin.com/u/Danorske Attached is a pix. A… (read more)

I have Thunderbird 91.9 I have 4 email accounts only 1 is having the receive problem. here is a link to my Pastebin https://pastebin.com/u/Danorske Attached is a pix. Any other info you need? Thanks Ron

Asked by danorske 2 days ago

Last reply by danorske 1 day ago

Sent messages not being saved to network/server

I have Thunderbird installed on my laptop. The sent messages appear correctly in the sent folder on my laptop, but when I go to my other devices, they aren't there. I can… (read more)

I have Thunderbird installed on my laptop. The sent messages appear correctly in the sent folder on my laptop, but when I go to my other devices, they aren't there. I can get all my inbox messages on each device (phone and desktop), but not the sent messages. I checked the settings, and they all seem to follow the correct IMAP protocols from my email service provider (Sonic.net). Does anyone have any idea what could be wrong? Thanks!

All my devices are using Mac OS 11.6.5 or newer.

Asked by driftboat 5 days ago

Last reply by driftboat 14 hours ago

Redirect E-mail on Message Filters

Hi I wanted to set up message filters to redirect (not fwd) e-mails but there isn't a redirect option on message filters - or am I'm missing something? Thanks … (read more)

Hi

I wanted to set up message filters to redirect (not fwd) e-mails but there isn't a redirect option on message filters - or am I'm missing something? Thanks

Asked by benh1978 2 days ago

Last reply by benh1978 2 hours ago

Popup when opening Thunderbird

I receive a popup message purporting to come from Google whenever I open Thunderbird. I can close it, but it keeps coming back. It asks me to sign in to my Google Account… (read more)

I receive a popup message purporting to come from Google whenever I open Thunderbird. I can close it, but it keeps coming back. It asks me to sign in to my Google Account. While it is up, I cannot use my email.

They image is too large to upload.

I believe this article describes what is happening. https://hackerone.com/reports/643274

I have not been able to find a fix for this online. Please help.

Joy Rushing

Asked by jrushing7 3 days ago

Last reply by jrushing7 13 hours ago

Computer restarted and I can no longer send and receive e-mails from Thunderbird (Gmail is my e-mail)

Thank you for your help! I was not sure which topic this falls under. Seems Gmail is refusing to interface with my Thunderbird. I usually only put my computer to sleep, b… (read more)

Thank you for your help! I was not sure which topic this falls under. Seems Gmail is refusing to interface with my Thunderbird. I usually only put my computer to sleep, but last night it shut down many programs. One was Thunderbird and now I cannot send or receive e-mails from my gmail. I am putting the correct password in. Gmail sent me an alert that someone tried to log in to my account. Seems now they are refusing to let me connect to download and send e-mails? I have retried password several times. Thanks again for the assistance! I am very appreciative! I can still read your response in Gmail.

Asked by Sunnygal 4 days ago

My spam folder has gone into my trash and I can't get it out again

I use AOL and the spam folder in AOL is called, confusingly , Bulk Mail. My Bulk Mail folder has gone into my trash and I can't get it out again. I use an IMAP mailbox an… (read more)

I use AOL and the spam folder in AOL is called, confusingly , Bulk Mail. My Bulk Mail folder has gone into my trash and I can't get it out again. I use an IMAP mailbox and I'm using 91.9.0 Thunderbird

Asked by Roger Corke 1 day ago

Missing display

Running 3 email accounts on Win10/TB 91.8.1 then had disk error. Bought new Win11 and restored all critical data (large amount of saved local folder data). The problem … (read more)

Running 3 email accounts on Win10/TB 91.8.1 then had disk error. Bought new Win11 and restored all critical data (large amount of saved local folder data). The problem is that on one account, I can see the inbox list but none on the list displays in the content box. Now here's the rub. I can see the content when I examine the junk or trash boxes just not in the inbox! All the other features work fine. A couple of message filters got lost but that was not a problem and they were with the account that does not display properly. Other accounts all perfect. WHAT!

Asked by Douglas23 2 weeks ago

Last reply by Douglas23 23 hours ago

Unable to edit address book entries

When I attempt to update an address entry the fields other than the name are no longer able to be accessed. This also occurs if I create a new contact. Basically, I've ex… (read more)

When I attempt to update an address entry the fields other than the name are no longer able to be accessed. This also occurs if I create a new contact. Basically, I've experienced nothing but misery and problems since the address books have been changed to sqlite files. The old way was a better way.

Asked by Dodo Smiff 22 hours ago

Lost old email data after updating from windows 7 to windows 10

I am using Thunderbird for my official email purposes from last 5 months on windows 7. Now today I have upgraded to windows 10. After which I reinstalled Thunderbird, but… (read more)

I am using Thunderbird for my official email purposes from last 5 months on windows 7. Now today I have upgraded to windows 10. After which I reinstalled Thunderbird, but not getting all my old emails ( Inbox, Sent & Drafts, etc. ) Please help me out in this regards.

Asked by narendraborse.in 6 days ago

Old Emails

I previously asked about older (10 + years!) downloading from Gmail. The answer I received was dead on! I found over 150K messages in the 'All Mail' folder. Thanks for … (read more)

I previously asked about older (10 + years!) downloading from Gmail. The answer I received was dead on! I found over 150K messages in the 'All Mail' folder. Thanks for the point in the right direction!

Asked by jaybohmer 4 days ago

Ingreso a cuentas de correo

Hola soporte, escribo porque se me esta presentando un incoveniente al querer ingresar a mi correo por medio de Thunderbird, el mensaje que me arroja es "Sending of passw… (read more)

Hola soporte, escribo porque se me esta presentando un incoveniente al querer ingresar a mi correo por medio de Thunderbird, el mensaje que me arroja es "Sending of password for user sales@latin-tech.net did not succeed. Mail server mail.latin-tech.net responded: Authentication failed.", quisiera recibir ayuda sobre esto para saber que sucede, igualmente me sucede con otro correo similar que tengo, los dos estan configurados en POP.

Quedo atento, gracias.

Darlin Apraez.

Asked by darlingapra4 1 day ago

Messages with the different subject are grouped in one thread

Messages with the different subject are grouped in one thread The subject line for one was " Fw: Important Document(s) from Store's" & "Signing complete: 123 Main ST … (read more)

Messages with the different subject are grouped in one thread

The subject line for one was " Fw: Important Document(s) from Store's" & "Signing complete: 123 Main ST Residential Lease Contract & Pet Ag". One email came from a store email. The other came from docusign.

The only thing they did have in common was that inside the message from Store it mentions "Main St.", but not the full address.

I tried to move one email to another folder, and both emails get moved. My end result is that I need to put the store email under my "VENDORS File", and the other under "SIGNED CONTRACTS File"

Also, I keep missing emails because it keeps putting them in weird threads like this.

I have set "mail.thread_without_re" to false already. I just need to file emails to correct file.

Please & thank you for your help!

Asked by tanya7 13 hours ago

opening text messages in thunderbird mail

I have several people on my Thunderbird contacts list that I can send and receive t ext messages from. But i do not know how how to open them directly without Notepad o… (read more)

I have several people on my Thunderbird contacts list that I can send and receive t ext messages from. But i do not know how how to open them directly without Notepad or word pad. How do i open read it with out having to use word pad or note pad some times they come up as an attachment I would like to open directly with out having to rd in note pad or word pad how do i open that directly to read see attachment

Asked by Mary 13 hours ago

Last reply by Mary 2 minutes ago