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tried to import emails by changing local directory

my windows 11 was crashed and browsing was not working so i repaired my window, thunderbird lost all profiles and data from the program but all the emails and folders nam… (read more)

my windows 11 was crashed and browsing was not working so i repaired my window, thunderbird lost all profiles and data from the program but all the emails and folders names i had are visible in local directory, so i tried to setup new account and then change local directory to my old directory. i did this few times before and it worked perfectly but now this method is not working and only handful of emails imported i need help and solution, these are years of emails and very important last few weeks important emails are missing

Asked by Azeem 007k 2 days ago

Answered by david 1 day ago

  • Solved

Abort update after it downloaded but not installed yet

A computer is still running Thunderbird 102 happily. That is the plan -- the user is NOT prepared to deal with 115 and later, and the changes therein. Somehow, even thoug… (read more)

A computer is still running Thunderbird 102 happily. That is the plan -- the user is NOT prepared to deal with 115 and later, and the changes therein. Somehow, even though it was supposedly set to only install updates when you told it to, it downloaded and began the process of installing 115. So it's up and running now at 102, but says that when you restart, it will go to 115. Please don't tell me how wonderful 115 is; been there, done that, it's not my machine but it's someone near and dear to me who detests computers in the first place but has to use them so gratuitous changes are utterly unwelcome....

So is there a way to delete something and tell Thunderbird to just keep running 102 and not do the upgrade? If I have to reinstall 102 on top of the old profile, which contains many gigabytes of IMPORTANT mail, I can deal with that. I assume that the profile hasn't been munged yet by the update so I'm asking now. Thanks!

Asked by fred37 2 days ago

Answered by fred37 2 days ago

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IMAP version of Thunderbird for Sonoma 14.5 MacBook Air

Hi, David replied to my original question as to why the Folders are not loading off the Yahoo server onto a new computer as they are on my old computer. The Thunderbird… (read more)

Hi, David replied to my original question as to why the Folders are not loading off the Yahoo server onto a new computer as they are on my old computer.

The Thunderbird version on the OLD computer utilises a IMAP Mail Server. The version I downloaded yesterday and installed on this new computer utilises a POP Mail Server with no option I can see to change this. Screen Capture attached.

So Presumably I need the IMAP Mail Server version of the App. If I'm correct where would I download it from?

Thank you and kind regards, Mark.

Asked by ironboat 4 days ago

Answered by ironboat 4 days ago

  • Solved

local folders - not lost but not showing correctly

hi there i have been keeping my local folders stored on my microsoft sharepoint but need to move them to my local drive due to storage restraints on my sharepoint. the … (read more)

hi there

i have been keeping my local folders stored on my microsoft sharepoint but need to move them to my local drive due to storage restraints on my sharepoint.

the first thing i did was to change local folder location to my C drive (I know how to do that).... then when I started looking online for how to move the local folders, I decided I should probably start by directing thunderbird back to the original local folder location on sharepoint... but now I can't seem to undo the change and whilst I can see my local folders on the sharepoint, i don't know which folder to select so that thunderbird will display my local folders correctly.

see attachment 1 - this is where I am directing thubderbird to find the local folders


but the local folders are looking like attachment 2


I'ved tried directing it lower down in the file hierarchy, or higher up, but nothing seems to work.


Can you help by telling me which folder I should select?

please and thank you!!!

Asked by km18 6 days ago

Answered by david 6 days ago

  • Solved

Not storing emails locally after migrating to THunderbird

I've recently decided to switch to Thunderbird from Windows Live Mail, which is no longer supported. I also use Mailwasher PRO which displays emails on the server and al… (read more)

I've recently decided to switch to Thunderbird from Windows Live Mail, which is no longer supported. I also use Mailwasher PRO which displays emails on the server and allows me to delete unwanted emails from the server. If I download emails to Thunderbird, I expect them to be stored automatically on my PC. However, when I subsequently delete them from the server, using Mailwasher, they are deleted from the inboxes in Thunderbird as well.

I'm guessing it's a setup issue but am struggling to find what is wrong. Thanks in advance for your help.

Asked by mike.smith3 6 days ago

Answered by mike.smith3 6 days ago

  • Solved

Thunderbird storage

I recently un-installed an old version of Thunderbird that was showing a vulnerabilty and would not patch itself to the latest version for some reason (old version was in… (read more)

I recently un-installed an old version of Thunderbird that was showing a vulnerabilty and would not patch itself to the latest version for some reason (old version was in the 60s). I had all mail stored in a non-standard folder on my D drive so that it would be included with my backups. After uninstalling, my non-standard folder is still there. However, the location where Thunderbird was originally installed was removed and that is not included in my backups.

I installed today the newest version of Thunderbird, but I cannot get it to open my old mail. I'm able to login to my accounts, but I need to access the email stored in my non-standard storage file.

Asked by jwingram 1 week ago

Answered by jwingram 1 week ago

  • Solved

cardbook addon to tb supernova and how do i now find my address books

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate … (read more)

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate back or forward or what ever i have to do to get my old tb moved to the new cardbook tb supernova. Thank you.

Asked by Bullish Bob Bagley 1 week ago

Answered by Bullish Bob Bagley 1 week ago

  • Solved

400 error after I changed a password

Hi. I love Thunderbird! But I cannot use a Gmail account. It all started when I changed the underlying password for my Gmail account (for routine security). I changed th… (read more)

Hi. I love Thunderbird! But I cannot use a Gmail account.

It all started when I changed the underlying password for my Gmail account (for routine security). I changed the password too on my Thunderbird client for SMTP and IMAP.

But then it popped up with: https://accounts.google.com/v3/signin/identifier?app_domain=http://localhost& [etc]

it keeps giving me this message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

I've tried to read online what's going on. I've deleted the account and tried to set up again, and closed Thunderbird. It keeps doing this. I've checked Google settings ... nothing untoward. It doesn't have a link to Thunderbird still.

What can I do?

Thanks, Dan

Asked by dan308 1 week ago

Answered by david 1 week ago

  • Solved

Upgraded to Sonoma 14.5 on iMac and when trying to open Thunderbird, I get the message "Thunderbird" is damaged and can't be opened. You should move it to the Trash. What do I do?

Upgraded to Sonoma 14.5 on iMac and when trying to open Thunderbird, I get the message "Thunderbird" is damaged and can't be opened. You should move it to the Trash. What… (read more)

Upgraded to Sonoma 14.5 on iMac and when trying to open Thunderbird, I get the message "Thunderbird" is damaged and can't be opened. You should move it to the Trash. What do I do?

Asked by headimages 1 week ago

Answered by headimages 1 week ago

  • Solved

Migrating local folders.

I am moving Thunderbird to a new PC, old was Win 10, new is Win 11. I installed Thunderbird on the new one, same version 115.10.2 though this is now 64 bit, old was 32 bi… (read more)

I am moving Thunderbird to a new PC, old was Win 10, new is Win 11. I installed Thunderbird on the new one, same version 115.10.2 though this is now 64 bit, old was 32 bit. I followed the instructions to move the profile by copying the Thunderbird folder onto aUSB stick then copying it to the new computer. The address book is there, but the local folders I had are not. Looking inFile explorer, I see that the Local Folders folder is there which contains all the folders I had, all populated, but there is also a Local Folders-1 there which does not, and this is the one Thunderbird is using. If I delete this folder, next time I start Thunderbird, it creates this folder again. I have obviously done something wrong, but cannot see what it is.

Asked by brianlec 1 week ago

Answered by david 1 week ago

  • Solved

Cannot Activate Thunderbird Email Account

I am setting up a new Windows 11 Computer and am trying to install Thunderbird. I have downloaded TB (Thunderbird Setup 115.10.2) to my Download Folder. I double click … (read more)

I am setting up a new Windows 11 Computer and am trying to install Thunderbird. I have downloaded TB (Thunderbird Setup 115.10.2) to my Download Folder. I double click on that file to run the Setup program, complete the user account information and TB and select Continue. TB completes the search and displays the correct account (att.net) connection information, SMP, POP3, Ports, etc. I select DONE and the Checking Password box displays. It runs for a few minutes and an Error message displays: "Unable to log in at server. Probably wrong configuration, user name or password." If I select Configure Manually, a window displays showing the correct configuration information (I have checked it four times). I will note that "Normal Password" has been selected for Authentication Method in case that is important. I have tried this method several times and get the same Error message. Any help will be greatly appreciated. Thank you.

I have attached a screenshot of the configuration window. Note: My account is with att.net but I am still using my old pacbell.net account that was merged with ATT many years ago.

Asked by Mickeal950 2 weeks ago

Answered by david 2 weeks ago

  • Solved

New installation of Thunderbird 115.10.2 on Windows 11 has no buttons

Hi. I've just installed the latest version of Thunderbird on a clean copy of Windows 11. Thunderbird comes up with no buttons across the top (Get Messages, Write, Prin… (read more)

Hi.

I've just installed the latest version of Thunderbird on a clean copy of Windows 11.

Thunderbird comes up with no buttons across the top (Get Messages, Write, Print, Address Book, etc).

I can't see an option for displaying them.

Any suggestions please?

Thanks, Dave.

Asked by Dave 2 weeks ago

Answered by Dave 2 weeks ago

  • Solved

Old PC emails

I have a new PC. After installing Thunderbird onto my new PC, emails from my old PC are not there. Can these be recovered? I have a copy of my old PC hard drive files bu… (read more)

I have a new PC. After installing Thunderbird onto my new PC, emails from my old PC are not there. Can these be recovered? I have a copy of my old PC hard drive files but not the actual PC. Thanks Jim Ferrier

Asked by Jigzoos 2 weeks ago

Answered by Jigzoos 2 weeks ago

  • Solved

How do I download my Address book or Contacts from my email server

I just installed Thunderbird on a computer, current version, and it didn't update my address book or contact list off the server. How do I do this manually as I could n… (read more)

I just installed Thunderbird on a computer, current version, and it didn't update my address book or contact list off the server. How do I do this manually as I could not find something saying to "download contacts" or anything like that. There is the "Directory Server:" option but I don't know what that is or how to use it. I didn't do that on my other Thunderbird installation (Work Computer). My email server is Mail.com if that matters. Thanks

Asked by Wolf 2 weeks ago

Answered by david 2 weeks ago

  • Solved

gmail email download to Thunderbird

from today I cannot download my gmail to Thunderbird, I'm getting always here below error code: “400 invalid_request” or “Access blocked: App sent an invalid request,” i… (read more)

from today I cannot download my gmail to Thunderbird, I'm getting always here below error code:

“400 invalid_request” or “Access blocked: App sent an invalid request,” it means the app uses an authorization method that Google doesn't allow. Google has safe ways for you to sign in and share your Google Account data with third-party apps and sites.

Please let me know how to proceed.

Thank you

Asked by davidm2413 3 weeks ago

Answered by davidm2413 2 weeks ago

  • Solved

Importing mail

My mail is hosted on Hostpresto. Yesterday 'someone' (it wasn't me. I was in bed) gained access to my cPanel and email and deleted my only email address, then installed … (read more)

My mail is hosted on Hostpresto. Yesterday 'someone' (it wasn't me. I was in bed) gained access to my cPanel and email and deleted my only email address, then installed their own. All my mail gone. I was stupid though - I opened another email address with the same name as the old one and started Thunderbird on the pc. Of course, it synchronised to the empty folders!

Luckily I have another instance of TB running on another machine and it's all there - I am not internet connected there!

How do I bring the folders containing all the old mail from the 'safe' machine's appdata/roaming/thunderbird location to what will be my 'working machine' without it immediately synching to the server and deleting it all?

Thanks Andy

Asked by Andy 3 weeks ago

Answered by david 3 weeks ago

  • Solved

Restore account "inbox" folder after drug-n-drop to "Local Folders"

I drag-n-dropped an account (POP3) folder "inbox" to the "Local Folders". How can I return the "inbox" folder back to my account folder ? Drag-n-droping back does no… (read more)

I drag-n-dropped an account (POP3) folder "inbox" to the "Local Folders". How can I return the "inbox" folder back to my account folder ? Drag-n-droping back does not work.

Asked by mytaira 3 weeks ago

Answered by mytaira 3 weeks ago

  • Solved

Calendars, Personal address book

Been using Outlook, but am having issues. Decided to try TBird. Got the email part set up (far as I can tell). Calendar and Address book are a different story. Calend… (read more)

Been using Outlook, but am having issues. Decided to try TBird. Got the email part set up (far as I can tell). Calendar and Address book are a different story. Calendar: Using Google Calendar as primary calendar. Consists of an appointment, birthday, and holiday calendars. Created a new calendar and entered the URL for my Google Calendar. It showed up in TBird apparently OK. Created ANOTHER calendar and entered URL for Googles stock Holiday calendar. It also seemed to show up OK. Tried to do what I did with those calendars to add my Birthday Calendar, but Google uses data from Google Contacts to create that calendar. Can't figure how to add that data. HELP? Address book: Exported Google Contacts Data to a CSV file. Tried BOTH Outlook CSV and Google CSV exports. NEITHER produced a CSV file ANYWHERE Close to what TBird appeared to want, based on what showed up on the "fields" page that appeared after I chose the CSV filename. Moving data around in a spreadsheet is a Royal pain. Isn't there a Google Contacts CSV export file that more closely approximates the arrangement that TBird WANTS?

Asked by PathMan 3 weeks ago

Answered by sfhowes 3 weeks ago