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Why my email don't sync

I have an samsung s26 ultra, and I have all the configuration correctly, but when I receive a email app does sync automatically and it never show me notifications, I must… (read more)

I have an samsung s26 ultra, and I have all the configuration correctly, but when I receive a email app does sync automatically and it never show me notifications, I must open app an manually sync

Open 9

CC field on Android limited to 1 recipient?

Functionality and usability issue: I use the Thunderbird for Android app as an adjunct to my desktop installation. Recently I had occasion to reply to an email in Androi… (read more)

Functionality and usability issue: I use the Thunderbird for Android app as an adjunct to my desktop installation. Recently I had occasion to reply to an email in Android to one "to" recipient and needed to add two "cc" recipients, but found no way to add the cc recipients without deleting the existing cc recipients and having to input the entire (dynamic) group again, but then was also stymied by that. How best to handle this issue?

Other than that issue, the lack of desktop contacts synching, and the lack of spam filtering, Thunderbird for Android has been a huge help, so thanks to the developers for their dedication and hard work.

Solved 9

Can't send e-mail

I've been "sending" e-mail from my Android phone for six weeks now. It looks like it's going out, but it never gets outside the domain. I found the suggestion that I che… (read more)

I've been "sending" e-mail from my Android phone for six weeks now. It looks like it's going out, but it never gets outside the domain.

I found the suggestion that I check my SMTP settings, but I used a wizard within TB for Mac so I cannot find the SMTP settings on the phone.

The wizard wasn't very wizard: I don't have the contacts stored within TB or the mail from my computer or anything. All I can do is receive e-mail.

I really need to get this working. My computer has died, and everything is going via the phone, and I only use e-mail for communication, not voice or text. (Long story, please don't argue with me about that.)

I just updated Android again yesterday, and TB should be upgrading automatically, if I have this thing set right.

Update: I have found the SMTP settings. They look correct.

My sister's e-mail is working, so the problem is definitely with my settings somehow.

Does anyone have any ideas? I really want to stick with TB.

Update 2: I found the debugging settings and turned on extra logging, but I can't find the logs themselves. Could someone point me to them?

I also tried the TB beta because it says explicitly that it does POP3, but that didn't seem to help either.

Now that I can edit my question, how do I delete the answers that are actually just updates?

Update 4: A different app works. I'd rather use TB if it can be arranged, though. . . .

Any help would be appreciated!

Thank you!

Archived 5 418

Mystery who I am sending as

Looking at the screen, which identity does everybody think this message is going out as? We observe those three possibilities. See the first image. Apparently the first… (read more)

Looking at the screen, which identity does everybody think this message is going out as?

We observe those three possibilities. See the first image. Apparently the first possibility is the one that is chosen. I'm talking about just an email address with no name.

Okay, in the second image it turns out it was not the first possibility that was chosen it was the second possibility.

However at the bottom of the screen again we see it seems to be saying it was the first possibility.

No I'm not saying I ever expected it to be the first possibility. I'm just saying that this needs all to be 150% more clearer.

I'm not asking any questions I'm actually reporting of bug, yes.

Archived 5 199

Feching mail

Why in Thunderbird desktop I can set checking for mail to every 1 minute but in Thunderbird Android I only have the option to fetch mail every 15 minutes? This needs to b… (read more)

Why in Thunderbird desktop I can set checking for mail to every 1 minute but in Thunderbird Android I only have the option to fetch mail every 15 minutes?

This needs to be changed ASAP! I need to make replies to urgent emails quickly! I shouldn't have to wait 15 minutes for Thunderbird to check for new emails or for me to keep pressing check for new emails. Gmail and FairEmail get my new emails straight away!! Thunderbird Android takes ages

Please change and fetch new emails ASAP! I love Thunderbird and have used Thunderbird since it was first released! But Gmail and FairEmail I use because of this issue! Look at my screenshot! 15 minutes is a joke!!

Archived 5 410

Moving messages around in local folders when using POP

I want to move email messages around in local folders, but "move" doesn't show even when enabled in settings when the account is POP3 However when using IMAP it is worse … (read more)

I want to move email messages around in local folders, but "move" doesn't show even when enabled in settings when the account is POP3

However when using IMAP it is worse as the App keeps messing not only with the server messages an folders, but also with other devices.

Open 4 20

Why is a suspect email prevented from being forwarded

Today I received a suspicious email from wilfred.bayer.lsr8a@sewjp.jolorvex.world. When I tried to forward it to report@phishing.gov.uk, it remained in the mobile app's O… (read more)

Today I received a suspicious email from wilfred.bayer.lsr8a@sewjp.jolorvex.world. When I tried to forward it to report@phishing.gov.uk, it remained in the mobile app's Outbox and a message appeared as a notification: "Failed to send a message. Reject for policy reason." Then I took a screenshot of as much of the content as I could and attached it to a new email, sending it to the same address. This too remains in the Outbox. What is the problem?

Solved 4 158

problem with Thunderbird for Android.

I am experiencing a problem with Thunderbird for Android. My setup: Smartphone: Samsung Galaxy S23 Ultra (SM-S918B) Android version: Android 16 Computer: Windows PC … (read more)

I am experiencing a problem with Thunderbird for Android.

My setup:

  • Smartphone: Samsung Galaxy S23 Ultra (SM-S918B)
  • Android version: Android 16
  • Computer: Windows PC
  • Desktop email client: Thunderbird for Windows (latest version)
  • Email accounts are configured and working correctly on the Windows version of Thunderbird.

The issue concerns the Android application. Despite using the same email address, login credentials and server settings that work correctly on my Windows computer, I am unable to properly configure or synchronize the account in Thunderbird for Android.

The desktop version connects without any issues, while the Android application either rejects the settings or fails to synchronize properly.

I have already:

  • verified the email address and password,
  • confirmed that the same credentials work on the Windows version,
  • checked the incoming and outgoing server settings,
  • reinstalled the Android application,
  • ensured that the device has an active internet connection.

Could you please advise what additional steps I should take to resolve the issue?

Thank you in advance for your assistance.

Kind regards,

Open 3 40

Thunderbird mobile doesn't send email in outbox

Hello all, Thank you for Thunderbird mobile! I get a message not sent error when doing the following on Android smartphone: - click an email address link - create emai… (read more)

Hello all,

Thank you for Thunderbird mobile!

I get a message not sent error when doing the following on Android smartphone: - click an email address link - create email opens - send completed email

Expected result: Email goes to outbox and is removed after sending

Actual result: - email stays in outbox and error cannot send is displayed - when moving email to Entwürfe and send again the sending succeeds, but email is present twice in sent folder

Please have a look!

Best regards Gerrit

Archived 3 528

Cannot connect to personal outlook with smtp authentication disabled error

I tried to connect to my personal outlook email account on a fresh installation of thunderbird mobile. The setup wizard gave the correct configuration as described in mic… (read more)

I tried to connect to my personal outlook email account on a fresh installation of thunderbird mobile. The setup wizard gave the correct configuration as described in microsoft's official documentation. But the following error occured: Authentication unsuccessful, SmtpClientAuthentication is disabled for the Mailbox.

IMAP is enabled in microsoft's mail account settings on outlook.com.

Open 3 89

Thunderbird on my Android phone doesn't seem to be working.

Hi, I have been using Thunderbird on my Windows PC for many years. I installed Thunderbird on my Android phone recently but it doesn't work, no emails are seen, and it do… (read more)

Hi, I have been using Thunderbird on my Windows PC for many years. I installed Thunderbird on my Android phone recently but it doesn't work, no emails are seen, and it doesn't seem to collect new ones either. What steps do I need to take to fix it? Regards, Paul

Solved Archived 3 129

Thunderbird mobile and on Ubuntu do not fetch Mails anymore

Hello, For a few days everything worked perfectly. Now suddenly I cannot fetch any emails on neither Thunderbird for android nor Thunderbird on Ubuntu. Both latest versio… (read more)

Hello,

For a few days everything worked perfectly. Now suddenly I cannot fetch any emails on neither Thunderbird for android nor Thunderbird on Ubuntu. Both latest versions at time of writing. Sending mails works. Another email client works, another email address from the same server (but different domain) does work.

Any ideas what I can do?

Open 3 20

drafts being sent when switching to another app

I believe I found a bug. When drafting an email and switching away from Thunderbird the draft email gets sent but still remains in the drafts folder. I created two email… (read more)

I believe I found a bug. When drafting an email and switching away from Thunderbird the draft email gets sent but still remains in the drafts folder.

I created two emails today and had to switch away multiple times to get some information to paste into the emails. Thunderbird evidently sent out the draft in its current format whenever I switched away from the app.

Archived 3 318

No push notifications for Outlook account

Hi, I have the problem that I don't receive any push notifications for my Outlook account. I tried both the Thunderbird and Thunderbird Beta app and everything ist setup … (read more)

Hi, I have the problem that I don't receive any push notifications for my Outlook account. I tried both the Thunderbird and Thunderbird Beta app and everything ist setup correctly, as I get instant push notifications for my other accounts. What I also noticed is even when I open the app and refresh the Unified Inbox, new emails on my Outlook account don't appear. I have to select the inbox of my Outlook account and refresh that to actually get my new emails.

Does anyone know how to solve this or has a similar problem?

Archived 2 300

Getting Multiple Mails

For the past 2 months I've been using this Thunderbird android app. I don't understand why I keep getting multiple mails being received in my inbox of gmail and Yahoo acc… (read more)

For the past 2 months I've been using this Thunderbird android app. I don't understand why I keep getting multiple mails being received in my inbox of gmail and Yahoo accounts.

I request you to kindly look into this matter.

Rest all good with the email client.

Solved Archived 2 300

Thunderbird Android 19.2 - refresh does not show new messages

When manually refreshing an account, new messages do not appear automatically; you must scroll down to see them. This is a regression from a previous fix in a version of … (read more)

When manually refreshing an account, new messages do not appear automatically; you must scroll down to see them.

This is a regression from a previous fix in a version of K9 from a few years ago I believe.

Solved 2 20

Emails stuck in Outbox

My Samsung S22 android with Thunderbird app email account keeps getting emails stuck in Outbox. Type of stuck email varies, some have attachments, some do not. No amount … (read more)

My Samsung S22 android with Thunderbird app email account keeps getting emails stuck in Outbox. Type of stuck email varies, some have attachments, some do not. No amount of "Send all emails" tapping will send them. I have to send them to my draft folder, then resend them, which they usually go thru. My laptop does not have this issue as its Thunderbird has NO Outbox. This is VERY FRUSTRATING as I constantly discover emails stuck in Outbox DAYS after I thought they'd been sent. I'm using IMAP and have the correct STMP settings recommended ny Xfinity (comcast.net) email host. Im on the verge of DUMPING Thunderbird for this issue!!!

Archived 2 360