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I can't sign into my Proton mail account via Thunderbird for Android - "Checking incoming server settings failed"

I am trying to sign into my Proton mail account. On the Thunderbird app, I tap the Menu and select Settings. Then, I select Add account, type my Proton email address, and… (read more)

I am trying to sign into my Proton mail account. On the Thunderbird app, I tap the Menu and select Settings. Then, I select Add account, type my Proton email address, and tap Next. The "Configuration found" screen is displayed. I proceed to type my Proton password correctly and tap Next. Then, there is an error that says "Checking incoming server settings failed". Does this mean Thunderbird does not fully support Proton mail?

Archived 2 330

Command error 12 with adding Outlook account to Thunderbird

Would love if someone could please help me with this. It worked perfectly fine adding one Outlook account but this one for some reason just isn't working. It'll bring me … (read more)

Would love if someone could please help me with this. It worked perfectly fine adding one Outlook account but this one for some reason just isn't working. It'll bring me to the Outlook sign in to give permissions then throws the error (attached image)

Solved 2 314

Changing from POP to IMAP with existing e-mail name (locked duplicate)

I use the same e-mail address on my desktop and my Samsung android phone. I was told to change my desktop e-mail from POP3 to IMAP which I did and then told by the Thund… (read more)

I use the same e-mail address on my desktop and my Samsung android phone. I was told to change my desktop e-mail from POP3 to IMAP which I did and then told by the Thunderbird desktop forum to change also my phone settings from POP3 to IMAP. I was told in order to do that I needed to create a new account first and then delete the old account.

However, when I go into server settings and I put in my e-mail address from my desktop, it states "e-mail address already in use". Clearly I do not want to create a new e-mail address - just use the same e-mail address that is on my desktop so that I can access e-mails on my phone that appear on my desktop. Help please!

Locked Archived 6 312

cannot create new accounts manually on thunderbird mobile

When I try to create new accounts manually to my own imap server. It fails when I try to configure the server in Thunderbird mobile. When trying to connect to the server,… (read more)

When I try to create new accounts manually to my own imap server. It fails when I try to configure the server in Thunderbird mobile. When trying to connect to the server, I get the message: "unknown error unexpected character *(42)" There is no * in the fields I introduced in the configuration. The problem appears with the second account I try to add. The first (to the same server but a different email address and login) worked fine.

How can this be solved ? Is it a bug in mobile thunderbird ?

Archived 1 302

How do I manually change/enter the account information in mobile

My email provider appears to require a unique password for every device (I think is locked to the MAC address). I have a new version installed from the android play store… (read more)

My email provider appears to require a unique password for every device (I think is locked to the MAC address).

I have a new version installed from the android play store yesterday.

The QR code method of creating a account from my Ubuntu Thunderbird app does not work. Importing a working account from google does not make any sense on a new device (the MAC address for the original device will be different)

How do I manually edit of enter the configuration so that i can use my android phone as an email client?

Archived 1 295

Thunderbird Mobile - No Inbox or other folders on only one account (Outbox only)

Hi all, I have tried on K9, and Thunderbird Mobile. On my tablet, with K9 mail, I exported my fully working accounts, and imported to my phone. All worked, except one ac… (read more)

Hi all,

I have tried on K9, and Thunderbird Mobile.

On my tablet, with K9 mail, I exported my fully working accounts, and imported to my phone. All worked, except one account, where it only has an outbox. No inbox, no sent folder, nothing.

I then Installed Thunderbird mobile, and used the QR code link in the desktop app, to sync to it. Same issue. All other accounts work fine, but not that one account. Only an outbox.

I've logged into the web version of that account, and no restrictions are on folders. And it's only on my phone. On tablet it's fine.

I can't even choose folders in settings, for sent, etc, as there are none to choose.

Any help would be greatly appreciated. Thank you

Solved Archived 8 275

re: rearranging the order of mail accounts

First off, I love Thunderbird for my PC; however, Thunderbird for Android (on my tablet) not so much. Are there any plans to create a way for Thunderbird for Android to r… (read more)

First off, I love Thunderbird for my PC; however, Thunderbird for Android (on my tablet) not so much. Are there any plans to create a way for Thunderbird for Android to rearrange the order of the mail accounts, like the PC version does?

Archived 1 246

Manual Setup not working for Android

I still use Thunderbird for Win 7 on my PC and it works great. However, it does not include the QR to import my pop3 Juno email accts to my new android with Thunderbird M… (read more)

I still use Thunderbird for Win 7 on my PC and it works great. However, it does not include the QR to import my pop3 Juno email accts to my new android with Thunderbird Mobile installed and manual setup is not working.

Archived 1 236

Thunderbird-Android cannot locate where in account settings I can set "Leave Messages on Server"

Using Thunderbird-Android 11.1 on Pixel8 Android 14 for first time. Set up POP3 account with no problem except I cannot locate where in account settings I can set "Leave … (read more)

Using Thunderbird-Android 11.1 on Pixel8 Android 14 for first time. Set up POP3 account with no problem except I cannot locate where in account settings I can set "Leave Messages on Server" as I can on the laptop version of Thunderbird on Windows or Linux. I am sure I've must have overlooked something but would appreciate where to set that parameter. Thank you.

Archived 1 203

I entered an address twice, and I can't find a way to delete the duplicate address.

Hallo. Ich habe die aktuelle Version von Thunderbird auf meinem Tablet installiert und bei der Eingabe meiner E-Mail Konten, eine Adresse 2 x eingegeben. Ich finde keine … (read more)

Hallo. Ich habe die aktuelle Version von Thunderbird auf meinem Tablet installiert und bei der Eingabe meiner E-Mail Konten, eine Adresse 2 x eingegeben. Ich finde keine Möglichkeit die doppelte Adresse zu löschen. Wie muss ich vorgehen. Entschuldigen Sie das ich in deutsch schreibe, aber mein Englisch ist zu schlecht.

In der Hoffnung auf Hilfe, mit freundlichen grüßen,

Walter Schäffer.

Translation ...

Hello. I have the latest version of Thunderbird installed on my tablet and, when entering my email accounts, I entered an address twice. I can't find a way to delete the duplicate address. What should I do? Sorry for writing in German, but my English is too poor.

Hoping for some help, Sincerely,

Walter Schäffer.

Archived 1 174

where can I find avatars in account settings?

the latest release of thunderbird android 12.0 states under new: Add support for avatars in account settings where can i find that setting? or is this a bug? src: http… (read more)

the latest release of thunderbird android 12.0 states under new:

  • Add support for avatars in account settings

where can i find that setting? or is this a bug?

src: https://github.com/thunderbird/thunderbird-android/releases/tag/THUNDERBIRD_12_0

Solved Archived 2 163

New account screen

I just upgraded to V14.0.and I hate the new accounts screen. Is there away to either show the account screen with all the accounts visible (like V13.0?) or downgrade? I s… (read more)

I just upgraded to V14.0.and I hate the new accounts screen. Is there away to either show the account screen with all the accounts visible (like V13.0?) or downgrade? I searched the general settings and couldn't find any way to change this. And yes, I know there's an account drop down. TIA.

Archived 1 163