Thunderbird for Android Community Forum

I am experiencing an issue where the built-in debugging features in Thunderbird for Android are not working as expected. I am trying to troubleshoot an issue, but the debugger is failing to generate or export useful information. Steps to Reproduce:Open Thunderbird for Android and navigate to Settings -> General settings -> Debugging.Toggle on Enable debug logging.Replicate the issue I am trying to troubleshoot.Return to the Debugging menu and tap Export logs.Expected Behavior:The app should successfully export a text file containing the local IMAP/POP3 commands, synchronization records, and error outputs.

contains no useful debugging .The application freezes or crashes as soon as I try to export the logs.Does anyone know if this is a known limitation of the release build, or if there is a specific configuration step I missed to get the debugger working? SpecificationsDevice Model: Samsung SM-A045MOperating System: Android 14 (API 34)Screen Resolution: 720x1465 (60.00 Hz)Available Storage: 25.28 GB free out of 64 GBBattery Level: 97%Memory & Performance StatusSystem Native Memory: 1853.59 MiB Free / 3792.47 MiB TotalApp JVM Heap: 38.51 MiB Used / 64.00 MiB Current Total (512.00 MiB Max Godbless.

I am not getting ThunderBird for Android to work on my PIXEL 9 android phone. Version 21.0 Nothing has loaded for a few months. Not sure what is wrong but I do know Telus uses Google Mail Services and it is a pain inthe ass to logon without their interference. Might have to resort to setting up my account under Gmail but I do not want to. Frustrated Robert

Whereas on the Thunderbird Desktop software, where each identity on an account can have their own outgoing SMTP server, the Thunderbird for Android app does not have this feature. Why?

I used the "Export to Mobile" feature and got stuck for quite while until i found this out. This help article also only mentions this as a fact, but no explanation or anything. Why is there such a feature discrepancy between these versions? Why is there no warning while exporting that this will be an issue? Will this feature ever be added?

Mail notifications remains on the home screen and need to be removed manually. I had expected them to be removed after reading the mail or marking it as read. A notification summary with the number of received mails instead of a notification for each mail, as an option, would have been nice. /Sten

Hello,

I would like to report what appears to be a bug in Thunderbird for Android.

I use a POP3 account with the following settings:

POP3 Port 995 SSL/TLS

The same account works correctly in Thunderbird for Windows.

The problem only occurs in Thunderbird for Android.

What happens:

New emails arrive and are initially displayed in Thunderbird for Android. After the next synchronization, some messages disappear from the Inbox. The messages are not deleted from the server because they are still visible in Thunderbird for Windows. I also tested the same POP3 account in Samsung Email on the same Android phone. Samsung Email continues to show the messages correctly while Thunderbird for Android no longer shows them.

Troubleshooting already performed:

Reinstalled Thunderbird for Android. Removed and added the account again. Tested on both my Android phone and Android tablet. The same problem occurs on both devices.

Is this a known issue with POP3 accounts, or is there another setting I should check?

Thank you very much for your help.

Best regards, Diana

It is very painful to move each email message at a time to another folder. There is a requirement for selecting multiple messages and moving them to a folder. Want to know if this feature is available and if not would like to request it.

Hello,

I am trying to set up my email account on Thunderbird for Android, but the incoming server configuration fails during the validation step.Error Message Received:"Checking incoming server settings failed.

Authentication error. The server returned the following message: User is authenticated but not connected."

My Environment & Setup Details: App Version: Thunderbird 21.0 OS: Moto Edge 50 Neo, Android 16 Email Provider: Outlook.com Server: outlook.office365.com Protocol: IMAP Authentication Method: OAuth2.0

I have tried so far: Toggled between Wi-Fi and mobile data to rule out local network issues. Verified that my login credentials work perfectly via the webmail browser interface. Completely deleted the account attempt and retried the automatic setup process from scratch.

I have attached a screenshot of the exact error screen for reference. Any guidance on how to fix this authentication loop would be greatly appreciated.

This issue has been persistent for many months now.

If any more info is needed, please feel free to reach out. Thank You

When moving emails to folders, it is very difficult to find a folder in a long list of folders. Is there a way to mark frequently used folders as favorites so they appear at the top of the folder list?

The options for my folders are all generic

I am using a Gmail account

I have folders

Specific folders

They only option Thunderbird is giving me is none

My email provider sometimes fails to send mail, so I find the mail that didn't send in the sending box (发件箱; I don't know the name in English), use the "edit as new mail" option in the mail 3-dot menu (there's a pencil icon on the top of the screen, but it has no reaction) and tap send button again. I find that every time I do this, the mail's sender identity is reset to the default identity.

I know my Thunderbird version is not latest and is beta, but I'm hesitant about updating. Is it a bug or designed behavior?

Steps to reproduce: 1. Turn off your device's network. 2. Compose and send a mail with an identity that's not the default. 3. Find the mail in the sending box, and choose "edit as new mail". 4. Hit send button. 5. View mail in sending box, it now uses the default identity.

Running version 21.0 on Android 17.

Emptied my trash just this morning. Worked fine. Went to do it tonight, said yes to the confirmation and it just sat there. No deletion. Sent a test message from another acct and that arrived fine, so it's not having problems accessing my server via IMAP.

I am using a Samsung S22 android and Thunderbird 20.1. My email server is Xfinity (comcast.net) and set on imap: smtp.comcast.net; SSL/TLS; port 465; auth: normal password

When outgoing emails are somewhat large, or sometimes for no reason at all, the outgoing emails get stuck in the OUTBOX. No amount of clicking on "Send messages" works, nor does sending them to DRAFTS and re-sending them. They again get stuck in the outbox. I have changed the port #s to no avail. My desktop Thunderbird HAS NO OUTBOX !! Why is that? Consequently, no emails get stuck, no matter how large or small. I've tried everything and searched everywhere.... no help.

Thunderbird has stopped receiving emails. I followed the instructions I found. restet cache, I have enough memory, hosting service account space is adequate, checked login credentials (I have been sending and receiving for months with no problems) restarted phone. I am getting no error messages.

This happened with my last email program and I installed Thunderbird after no one could find a problem.

Hello everyone,

Summary: I am trying to set up my gmail account on my new phone, but after (what appears to be) successfully logging in, the Thunderbird for Android application does not pull me back out of gmail. Instead, I remain logged in to my gmail account as if in a browser. As you can see from my photos, it takes me to the point where I am truly into my gmail inbox, but I am checking it as if in some sort of outdated browser and not as if in Thunderbird. I am stuck; sitting in my gmail account, logged in; able to view email, check and change account settings, even get onto other parts of my google account. Unfortunately, I cannot find a way to get back out of my gmail account that returns me to the Thunderbird for Android accounts setup process with a successfully login to gmail. I end up having to hit exit or to close the app, which causes the account setup to fail.

Expected Behavior: Open the Thunderbird for Android App. Setup new account (gmail which produces an automatically detected OAuth 2.0 method). Give login credentials, gain access to gmail, and then be auto-redirected back to accounts setup process in Thunderbird for Android with full IMAP + SMTP access to my gmail.

Problematic Behavior: Same as above, except I am stuck as if in browser mode. When I exit and thus am returned back to the accounts setup page, I receive a failed notice (see photo). Immediately afterward, I tried to setup an account for the same gmail address on an old android phone and successfully logged in as expected. How do I get back to the main accounts dialog with a success?

Notes: The new phone is a linux-based phone (Furilabs FLX1s) on which I have found Android apps to function without hiccup. It seems like In fact, the Thunderbird for Android app itself seems to function fine. It doesn't crash. It allows me to navigate through the app menus flawlessly.

Thanks for the help!

Pixel 8a, 256GB/120GB free, Android 16, Thunderbird v16.1 Thunderbird stopped sending and receiving emails after several months. My storage is not full. I also deleted messages to be sure. I checked my android settings as indictated in the troubleshooting guides and have been unable to resolve problem. I have it set to automatically download emails. Manually checking emails by using the "refresh" button does not work either.

Obwohl ich schon mehrere Konten die ich auf meinem PC in Thunderbird angelegt habe per QR Code auf mein Android Gerät exportiert habe, erkennt Thunderbird Mobile nun den Code nicht mehr nachdem ich ein neues Konto hinzugefügt habe. Das Konto funktioniert auf dem PC perfekt, lässt sich auf dem Android Gerät aber auch nicht manuell hinzufügen