Showing questions tagged: Show all questions
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new tab opening unprompted

The same website opens repeatedly in a new tab. It's a trusted website (public library). I've run a virus scan and looked for solutions but can't find the problem. Any id… (read more)

The same website opens repeatedly in a new tab. It's a trusted website (public library). I've run a virus scan and looked for solutions but can't find the problem. Any ideas please?

Asked by Sarah 1 year ago

Answered by Sarah 1 year ago

Tab tray doesn't open completely

Since release 114.0 the tabs tray doesn't completely open in horizontal mode on my device(s) (Pixel 2 & Zenfone 9, Android 13). I click the tabs button, then swipe th… (read more)

Since release 114.0 the tabs tray doesn't completely open in horizontal mode on my device(s) (Pixel 2 & Zenfone 9, Android 13). I click the tabs button, then swipe the tray up to open it now. Screenshots show what happens when I click the tabs button. This happens in Firefox and Fennec (F-Droid)

As best I can tell, this started happening after Improve collapse animation of the tabs tray FAB & scrim / 444597e.

Asked by winterstillness 3 months ago

Last reply by winterstillness 3 months ago

  • Archived

Sudden problem

Hi, All of a sudden I started getting a strange download indication which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't o… (read more)

Hi,

All of a sudden I started getting a strange download indication which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't open. A new tab opens only when I've clicked on a new link for a topic.

I cleared the cache, restarted my phone twice and un-and re-installed Firefox twice. I was originally synced with Firefox on my other phones, but I don't want to sign in again with that email until this problem is fixed. I haven't opened Firefox again on my previous phones since this all started. I'm going to cry if those versions are "infected" with this problem as well. I just can't erase all the data I've previously accumulated within Firefox on those devices, either.

Now I've looked in Firefox Support for this problem and I've looked again and again for a way to restart in Safe Mode, but I can't find it. Could someone please help me diagnose and fix this issue?

Asked by Nova 8 months ago

Last reply by Nova 7 months ago

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how to show tabs again, or how to close a tab in 1 click?

Hi all, I've read a bit before, and it seems to be impossible to get the tabs available directly (FF Android), as it used to be : a real pitty in my opinion (I did … (read more)

Hi all,

I've read a bit before, and it seems to be impossible to get the tabs available directly (FF Android), as it used to be : a real pitty in my opinion (I did tried to get used to the new Firefox, but really, I am wasting my time to switch on my many "tabs") I guess that this option won't be available again?

Here is my additional question then : how to switch between tabs in one click, or how to a dedicated close a tab in 1 click? - yes, I know that I can swipe left of right, nice feature, but it doesn t do the job efficiently - I know too the "tab" menu but it means at minimum 2 clicks

I've been using ff almost since the beginning as default browser, but since the tabs had been suppressed , I am less and less on my tablets. Let's hope now you are not planning to perform the same with FF for pc...

PS : as "tabs" are not any more tabs (don't trust me, just search "tabs for paperwork" and compare with the so called "tabs" now in FF), I strongly suggest that you rename your feature to something else)

PS2 : really sorry if my post appears a bit angrier, i mean no offense as I do recognize the amazing work whic had been performed along al those years, but seriously, suppressing basics stuff is the worst idea (it reminds me a bit opera, which used to be outdated, but which I am using again now as they improved a lot, and thanks to the FF no tabs policy)

Asked by spoonkilla 1 year ago

Last reply by Paul 1 year ago

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  • Archived

Unable to rearrange tabs on Firefox Nightly for Android.

Previously I was able to rearrange the tabs in Firefox Nightly for Android in what ever order I wanted. This appears to no longer be the case after I updated it. I am ask… (read more)

Previously I was able to rearrange the tabs in Firefox Nightly for Android in what ever order I wanted. This appears to no longer be the case after I updated it. I am asking to see if this is a bug, or said feature was removed on purpose.

Asked by Jaoheah 9 months ago

Answered by TyDraniu 9 months ago

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  • Archived

Searching opens duplicate tabs

After a recent update, maybe 95 or possibly 94, I've begun to experience a small but very annoying issue with using the URL/searchbar. I'll usually just enter my query,… (read more)

After a recent update, maybe 95 or possibly 94, I've begun to experience a small but very annoying issue with using the URL/searchbar.

I'll usually just enter my query, e.g "test", but this now opens 2 tabs, 1. with the actual search result page and 1 tab that opens a new search result page. This happens when using different search engines. I've tried re-installing the app, clearing all cache, storage, removed my Firefox Sync account etc. with no changes.

I've recorded a video of the behaviour: https://photos.app.goo.gl/ZLEZ2omVJaWXTEaM8

Asked by FunkyAnimal 2 years ago

Answered by Paul 1 year ago

  • Archived

Lost my tabs and bookmarks

I updated Firefox browser on my android yesterday and now all of my tabs, bookmarks and history are gone! Wiped away. Any way to get ANY of those back again? Thank you… (read more)

I updated Firefox browser on my android yesterday and now all of my tabs, bookmarks and history are gone! Wiped away. Any way to get ANY of those back again? Thank you.

Asked by theedman22 1 year ago

Last reply by Paul 1 year ago

  • Archived

lost all tabs

My firefox on samsung android phone just suddenly closed all of my tabs on its own which were waaaay over 100 tabs... no update or crash or anything.... i didn't close th… (read more)

My firefox on samsung android phone just suddenly closed all of my tabs on its own which were waaaay over 100 tabs... no update or crash or anything.... i didn't close the tabs either.... just suddenly all gone.. and this is the 2nd time this happens within a year or 2... exact same thing! Unbelievable!! This is unacceptable!! If i did it by mistake then its my fault but all my tabs just totally disappeared suddenly on their own. What can i do? How do i know what caused this? How can i recover them? And no sync..

Asked by alucard_564 1 year ago

Last reply by Serena Beena 1 year ago

Tabs?

Is there a way to search through my open tabs? If not, PLEASE create that feature. Also, is there a way to see the previous pages that have been opened in a tab? Right n… (read more)

Is there a way to search through my open tabs? If not, PLEASE create that feature.

Also, is there a way to see the previous pages that have been opened in a tab? Right now, I have to just keep backspacing through previous tabs hoping to find the one I'm looking for. If not, please ad d a way to view and select previously opened tabs before I start backspacing through them.

Is there a way to sort open tabs, at least alphabetically? If not, that would be a very nice feature to have.

I'm using Android 12.

Thank you for your help.

Asked by letsdothis 3 months ago

Last reply by Paul 3 months ago

  • Archived

Settings button/bookmarks access disappears when new tab is opened

When I want to open a bookmark in a new tab, there's no Settings button. If I'm in a tab I wish to keep open, the Settings button is there. I'm able to use it to open the… (read more)

When I want to open a bookmark in a new tab, there's no Settings button. If I'm in a tab I wish to keep open, the Settings button is there. I'm able to use it to open the new tab, and then I can't go anywhere unless I know the address, because I can't access my bookmarks. I've been waiting a long time for this to be fixed. I don't see any logical reason for this, so I wonder if I'm missing something or if a setting got changed. Please help me access my bookmarks from a fresh tab.

BRENT

Asked by brettrab 1 year ago

Last reply by Paul 1 year ago

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having trouble with the tab syncing between chrome and Firefox mobile

I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android. I've only been able to get … (read more)

I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android.

I've only been able to get 1 at a time to move over, but I have well over a hundred open in putting the two other browsers together..

Everything I've been able to look up about it only deals either the syncing part.


And, is there a way to have am active sync? As in, I open a tab in Firefox on laptop, it opens that tab on my Firefox mobile? And vice versa.

Asked by Katerpie 6 months ago

Answered by Katerpie 4 months ago

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  • Archived

Tabs won't close

When I am finished with a tab and close it, and then close down Firefox app, when I click back into Firefox the tabs that I have closed are still there open. How can I st… (read more)

When I am finished with a tab and close it, and then close down Firefox app, when I click back into Firefox the tabs that I have closed are still there open. How can I stop this from happening without having to "quit" and clear cache etc all the time? Surely when you close a tab it should stay closed?

Asked by Ciara 1 year ago

Answered by Paul 1 year ago

  • Archived

Closed tabs reappear when firefox is killed.

I hope you are having a great day. So anytime I open a tab, close the tab, and kill Firefox, when I open Firefox again, the tab is there, as if I hadn't closed it. So ann… (read more)

I hope you are having a great day. So anytime I open a tab, close the tab, and kill Firefox, when I open Firefox again, the tab is there, as if I hadn't closed it. So annoying. I hope there is a fix for this. Salutations.

Asked by Bocata 1 year ago

Last reply by Paul 1 year ago

  • Archived

Tabs Keep Randomly Disappearing at 100+

I had a little over 100 tabs open on Firefox, and they disappeared when I opened the app. I did not close them, I have auto-close set to never and inactive tabs turned of… (read more)

I had a little over 100 tabs open on Firefox, and they disappeared when I opened the app. I did not close them, I have auto-close set to never and inactive tabs turned off. They're not in my recently closed section, although the tabs I did close during my last session were there. The individual websites are still in my history.

This has been randomly happening for almost a year now, but this is the second time this month. My tabs keep disappearing with no warning and no apparent way to get them back, and it's always when I'm over 100 tabs. The weird thing is I've been over 400 tabs before with no issues, so idk why barely over 100 now is an issue. Why does this keep happening? Is there a way to get my tabs back?

Asked by davidasher00 1 year ago

Last reply by Paul 1 year ago

  • Archived

The preview of the scanning interface appears stretched when entering Firefox in landscape mode. --bugid:5134092

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/v… (read more)

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/version: 109.2.0 Device, Model, Android ,OS: OPPO (New Tablet, unreleased), Android 13.0, OS 13.1 (Huawei mate11 & Samsung S8 also have this problem) Recurrence rate: 10/10 Expected impact: All Android Tablet users will be affected.

Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 1. Enter Firefox app in landscape mode 2. Click Scan from the upper right side of the input box 3. Observe the issue

Actual Result:The preview of the scanning interface appears stretched. Expected result:The preview of the scanning interface should display normally without stretched.

Analysis from our engineers: The problem will appear in landscape mode, and the app needs to correctly obtain the current orientation of the system and configure a suitable resolution. Physical size:2000x2800 Physical density:400

Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1cnFMNnDu-gukKqcr-Lq9d51nk1K7aL4l?usp=share_link

Asked by wenting Hou 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

How to save inactive tabs to desktop

I have probably over 1000 tabs on my Android that I wanted to start to bookmark in my desktop. I find that most of them are inactive now, which I appreciate the intent, b… (read more)

I have probably over 1000 tabs on my Android that I wanted to start to bookmark in my desktop. I find that most of them are inactive now, which I appreciate the intent, but I never asked for. Now when I have time to deal with them, I have tried multiple ways to bring them to my computer or bookmark them from my phone, but nothing seems to work. It doesn't seem like there is much of anything that you can do with inactive tabs even if you share them to your desktop.

It is my understanding from trying to research this, that the Collections you create on your phone are not synced to my Firefox account so that doesn't seem helpful. Is there an extension that could solve this for me? It doesn't work to try to bookmark them from my phone because they don't show up in my desktop bookmark folder that I assigned.

The thing that has worked best so far is to Share my tabs to a temporary folder [Phone Inactive Tabs] on my desktop then search (for example: recipe) then open some in tabs and bookmark them. However, after I have categorized them into the proper bookmark folder (Food/Recipes), they disappear from that folder when I try to delete them from my temporary folder. It does the same thing if I save tabs into OneTab first.

Can someone please help me so that I don't lose years of things that I really want to keep? I would appreciate it! It would be helpful if I could even share all my inactive tabs (or even URLs) into a folder on my desktop so that I could search and bookmark them at a later time without it deleting all that work. Thanks in advance!

Asked by Kathy 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Website pages/tabs wont load

The browser stopped working since last week. Before when i opened the browser, i can see it loading. But nowadays, the loading is gone and only black screen is left. I ca… (read more)

The browser stopped working since last week. Before when i opened the browser, i can see it loading. But nowadays, the loading is gone and only black screen is left. I cannot even access add-on. Its just loading

Asked by carlly03 10 months ago

Last reply by Paul 9 months ago

  • Archived

why can't open new tab..

I have not been about to open new tabs for a while I guess this is due to upgrade I never realized this until I downloaded Firefox on my chromebook. Is anything that can … (read more)

I have not been about to open new tabs for a while I guess this is due to upgrade I never realized this until I downloaded Firefox on my chromebook. Is anything that can be done or are we just out of luck now when using Firefox also what happen to the search bar is that gone forever as well. I really liked firefoxbut looks like have to find omitting else that wil work for my needs. Finally, is the menu bar gone as well. Please advise and answer all questions ty

Michelle

Asked by appnsoftwarepc 9 months ago

Last reply by Paul 9 months ago

share all tabs PDF saving doesn't work

Hi, I have a plenty of tabs accumulated in my FF on Android, v119.1.1 (Build #2015984795), 2a75e15258+ GV: 119.0.2-20231108221453 AS: 119.0. Within Tabs menu there is S… (read more)

Hi,

I have a plenty of tabs accumulated in my FF on Android, v119.1.1 (Build #2015984795), 2a75e15258+ GV: 119.0.2-20231108221453 AS: 119.0.

Within Tabs menu there is Share all tabs option. When clicked, the Save as PDF, Print, and typical android sharing options are presented.

Click on Save as PDF does nothing. Sharing to other apps works partially (text list is shared, but some parts of it are not kinks but a concatenated text of tabs titles combined together, not clickable, not https:// part).

The phone has lots of tabs, many of which are deactivated.

I want to backup them and review on bigger screen, but can't do that :)

Sharing to other devices connected via Mozilla account shares only subset of tabs, not sure about the logic, the most recent ones for sure + some deactivated but not all of them.

Asked by k3n2ki 5 months ago

Last reply by Paul 5 months ago