Showing questions tagged:

Sync not working

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does noth… (read more)

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does nothing.

Archived 11 327

Firefox on Android phone refuses to sync

For years, I've been using FF on desktop (Linux), tablet (Android) and phone (Android - Samsung S24+). Sync has never been a problem until two weeks ago when FF on the ph… (read more)

For years, I've been using FF on desktop (Linux), tablet (Android) and phone (Android - Samsung S24+). Sync has never been a problem until two weeks ago when FF on the phone has either refused to sync when I tapped the command, or hasn't synced for many hours or sometimes days (which is why I tried to do it manually). So, I signed out of my FF account on all 3 devices and then signed back in. The desktop computer and tablet are syncing normally, but the phone still won't sync. When I tap the 3-dot menu on the phone and then my name, it says the phone has NEVER been synced and tapping the sync command does nothing. Under "Choose what to sync", all options are checked, but greyed out. Can't change them, in other words. When I access bookmarks on the phone, it properly shows what was there before the last sync. The phone is running FF version 150.0 Build 2016155439

Help!

Open 9 1 61

Bookmarks not syncing from Android to Linux

Hello, I recently switched to Linux and have been having trouble getting my bookmarks from my android device to sync to my desktop (Linux Mint). I have bookmarks enabled … (read more)

Hello,

I recently switched to Linux and have been having trouble getting my bookmarks from my android device to sync to my desktop (Linux Mint). I have bookmarks enabled on the sync menu on both platforms, but I can't get them to sync over to my desktop from mobile at all; my only current option would be to painstakingly open them one-by-one from my desktop sync with the open tabs viewer (as I can't open all open tabs at once on Linux Firefox for some reason).

Any help you can offer would be greatly appreciated, even if it's just to tell me that this feature doesn't work on Linux.

Thanks, - Qwin

Archived 8 150

Passwords not synchronizing (02/2025)

I'm experiencing an issue with Firefox where my saved passwords from my desktop aren't syncing to my Android phone. Pressing the "Sync Now" button doesn't trigger any act… (read more)

I'm experiencing an issue with Firefox where my saved passwords from my desktop aren't syncing to my Android phone. Pressing the "Sync Now" button doesn't trigger any action. I've tried several troubleshooting steps, including removing and readding the device, force stopping the app, clearing cache and data, and manually syncing again, but nothing has worked. It seems like a bug. Any suggestions?

Archived 8 175

Tabs not syncing on Fennec

Hi there, Firefox desktop and Fennec Android are syncing everything perfectly, including tabs from Fennec in Firefeox, except for when I try to view tabs from Firefox in … (read more)

Hi there,

Firefox desktop and Fennec Android are syncing everything perfectly, including tabs from Fennec in Firefeox, except for when I try to view tabs from Firefox in Fennec I get the message: "You don't have any tabs open in Fennec on your other devices".

I have tried to figure out what's causing this and have searched for answers but I can't figure it out. Could anyone suggest what the problem might be please. Appologoes if this is something obvious I've just missed.

Many thanks,

Locked 7 158

Firefox on Android does not sync

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android wh… (read more)

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android

why doens't android firefox sync ?

Solved Archived 5 700

Lost all saved passwords

Hello I am facing a problem hope you can help me. I just factory reset my phone and install firefox again with my account but it didn't access or sync all my saved passw… (read more)

Hello I am facing a problem hope you can help me. I just factory reset my phone and install firefox again with my account but it didn't access or sync all my saved password.

Please help 🙏😭.

Solved Archived 4 260

sync to android

please, there isnt a "sync and save your data" option!! there is no qr scanner or use email instead prompt. just that MOCKING little "sync now" in account settings that d… (read more)

please, there isnt a "sync and save your data" option!! there is no qr scanner or use email instead prompt. just that MOCKING little "sync now" in account settings that does nothing!! PLEASE

Archived 4 200

Password sync does not work

So I moved from my old Galaxy S21 Ultra into a new Xiaomi 17 ultra. Installed Firefox and logged in with the qr code thing on my main computer. Firefox on the phone says… (read more)

So I moved from my old Galaxy S21 Ultra into a new Xiaomi 17 ultra.

Installed Firefox and logged in with the qr code thing on my main computer.

Firefox on the phone says it's synced but the list of passwords is empty. Not a single password in the list. Lots of passwords on the main computer.

This worked just fine on the old S21 Ultra.

Any ideas?

This is a completely fresh install on a new phone so not to be ungrateful, the typical good advice about clearing cache and reinstalling is just not relevant here.

Open 4 82

FireFox Android Bookmarks

For months I've been trying to sync my FF bookmarks between my android phone and my pc and vice-versa. And with no avail. I've looked at so many, many answers and upon tr… (read more)

For months I've been trying to sync my FF bookmarks between my android phone and my pc and vice-versa. And with no avail. I've looked at so many, many answers and upon trying them with no avail but, frustration. Surely, an extension for droid FF could be developed to freely sync bookmarks between a droid and a pc and from pc to droid.

Open 4 137

bookmarks and passwords are gone after deleting the app

Deleted the app then reinstall it and logged in but there's no passwords no bookmarks no collections no nothing, Is there absolutely no way to recover my old bookmarks an… (read more)

Deleted the app then reinstall it and logged in but there's no passwords no bookmarks no collections no nothing, Is there absolutely no way to recover my old bookmarks and passwords?

Tried looking through the topics but didn't find an answer

What's the point of having to sign in and make an account if everything going to disappear just because I deleted the app and then reinstall it?

Archived 3 222

I logged in but there's no bookmarks or history tabs or password

Hello, hope you're doing well So I deleted the app by accident, downloaded again , tried to sign in but I forgot the password so I reset it and signed in normally, howev… (read more)

Hello, hope you're doing well So I deleted the app by accident, downloaded again , tried to sign in but I forgot the password so I reset it and signed in normally, however there's no bookmarks, no past history tabs, and most importantly no passwords, everything is gone, tried syncing multiple times but it didn't work.

Archived 3 168

Send to Device on mobile not working

Recently, for some reason, my Send to Device on mobile doesn't send the tab to Desktop. I'm running the latest Firefox on PC and mobile (Galaxy S25+ latest Android versio… (read more)

Recently, for some reason, my Send to Device on mobile doesn't send the tab to Desktop. I'm running the latest Firefox on PC and mobile (Galaxy S25+ latest Android version).

I've tried uninstalling/reinstalling mobile, logging out/reconnecting my Firefox account on PC and rebooting but nothing seems to work. I CAN send from PC to mobile device; just not the other way around. Started maybe a month or so ago without warning.

Open 3 35

Collections (142.0.1)

Collections bookmarks on the Firefox for Android homepage. I have Firefox sync. I have many regular bookmarks. Collections bookmarks from Android or obviously not avail… (read more)

Collections bookmarks on the Firefox for Android homepage. I have Firefox sync. I have many regular bookmarks. Collections bookmarks from Android or obviously not available or synced with my Firefox for desktop. Are they synced or backed up at all anywhere? I cannot find them other than inside Collections. If I uninstall Firefox on my Android, Google Pixel phone and reinstall it will everything in the homepage collections be lost?

Solved Archived 3 341

cannot find synchronise and save data setting

Every time I install Firefox and try to synchronise data it says open the hamburger menu and tap synchronise and save data. I have never found the synchronise and save da… (read more)

Every time I install Firefox and try to synchronise data it says open the hamburger menu and tap synchronise and save data. I have never found the synchronise and save data setting. It is not apparently visible when you touch the hamburger menu. So where is it hiding? I've never been able to find it?

Archived 3 236

syncing made me lost all tabs and groups on my pc.

I lost them on my Mac book laptop days after activating synch on my android phone too. Luckily i found how to restore them, but the experience made me turning it off. Th… (read more)

I lost them on my Mac book laptop days after activating synch on my android phone too. Luckily i found how to restore them, but the experience made me turning it off. The way how they are synched should be much clearer.

Archived 2 120