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Linked devices sometimes missing from "Send to Device" on Firefox Android

When I share a website on mobile, usually my other linked device will appear under "Send to device" in the Share menu, and I'm able to send the tab to that device with no… (read more)

When I share a website on mobile, usually my other linked device will appear under "Send to device" in the Share menu, and I'm able to send the tab to that device with no issue. However, sometimes when I try to do this, my linked device will NOT show up; I will only see a circle with a plus sign that says "Add new device." This can happen even if the linked device is turned on and recently synced to FF (but it shouldn't matter, as I can usually send a tab to a device even if that device is not currently on). I have tried the following troubleshooting, but none of them work: pressing Sync Now in my FF Android account settings, refreshing Synced Tabs, closing the app and clearing the cache. Eventually, I'll try again and find that my linked device is once again visible under "Send to device," but I have no idea what makes it work or break.

Does anyone else experience this and/or know why it happens and how to fix it?

Asked by fiffox 1 month ago

Last reply by Seburo 1 month ago

Want to sync but can't remember password.

Greetings; I'm logged in to Mozilla on my Android device. I recently purchased an HP Laptop and downloaded Mozilla. I want to sync the two but I don't remember my passwo… (read more)

Greetings; I'm logged in to Mozilla on my Android device. I recently purchased an HP Laptop and downloaded Mozilla. I want to sync the two but I don't remember my password to login to Mozilla on the new device. It's been 7yrs., since I've had to login to Mozilla and I don't want to loose anything. HELP!!!

Asked by jond20745 1 month ago

Last reply by Seburo 1 month ago

export logins on mobile

I do t see any way to export my logins from mobile. It seems an egregious overlook to not have a way to do so without being on desktop, plenty of people don't have access… (read more)

I do t see any way to export my logins from mobile. It seems an egregious overlook to not have a way to do so without being on desktop, plenty of people don't have access to desktop utilities on a regular basis. Something like 30% of african American households don't have a computer or broadband internet at home, and their primary access to the internet will be mobile. To not be able to independently back up your logins without a desktop is bad.

Asked by m00nsl47r 1 month ago

Last reply by karthik durgavajjala 1 month ago

web using

The using of web has became more difficult for me than in earlier years. Firefox is herewith not extraordinary, sorry. It makes no realy fun using all the user-enemy web … (read more)

The using of web has became more difficult for me than in earlier years. Firefox is herewith not extraordinary, sorry. It makes no realy fun using all the user-enemy web Parts! Kindly regards M. Only writing This text is very nervy!!

Asked by Micha68707 1 month ago

Last reply by Seburo 1 month ago

Cant sign in to android

When i try to sign onto firefox sync from android firefox browser it keeps asking me to change my password. I change my password. Try signing in again. Get redirected to … (read more)

When i try to sign onto firefox sync from android firefox browser it keeps asking me to change my password.

I change my password. Try signing in again. Get redirected to "change your password for security" page, like a loop. Tried it 5 times.

Can sign in from my pc + can sign in to mozilla support from android.

Asked by Kerem ZK 2 months ago

Last reply by Mohamed Adnan 2 months ago

syncing Authenticating

I am trying to sync when I get qr code it wants me to enter 6 digit code. I go to the 2 fa authenticator app I've dowloaded on my android phone and have to add FF I the… (read more)

I am trying to sync when I get qr code it wants me to enter 6 digit code.

I go to the 2 fa authenticator app I've dowloaded on my android phone and have to add FF

I then go to my FF account => security=> recovery key it tells me it enabled therfore not showing the qr code for the 2 fa authenticator app.

On 2 fa authenticator app add manually: needed is Service name Service key Service account

Please advise; How to get qr code for 2 fa authenticator app (prefered) and /or what to add in: Service name Service key Service account

Thnak you

Asked by louisewins 2 months ago

Last reply by Mohamed Adnan 2 months ago