Firefox for Android Support Forum

I have Firefox on my Windows 11 desktop computer. As of today, I cannot see my Firefox on my Android smartphone. The problem started when I saw that my computer desktop Firefox would not automatically update. When I tried to update manually, I lost my ability to use my Android Firefox. Don't know what to do next.

My computer restated itself with an update. Now Firefox and all my bookmarks and saved log in info is gone. I normally can solve this by simply logging in and syncing from my phone. Firefox will not open a log in page from any of the icons on any Firefox page. I can log in using Chrome but of course sync from there is not possible. I can log in on my phone also. The problem is either my Mac settings or the Firefox settings on that computer. I have searched FAQ etc. No clear solutions can be found.

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file that are my bookmarks, but I am stymied at every turn:

1) when I click on the local, Galaxy, HTML file, I get the standard "Open with" pop up, but they only list: Chrome, HTML View, Android's Internet browser, and Samsung Print Services. Why doesn't Firefox show up there? This is important to me. Is Firefox failing to register its browser properly in Galaxy products?

2) The next thing I try to do is to sync bookmarks so that I can use my hundreds of bookmarks (rather than adding them into Firefox one at a time). So, I click on the famous three vertical dots and there is no "Sync" function in that menu, see attached. So I cannot import my bookmarks from my PC's bookmarks.

3) Thirdly, I try to type into the URL field what Chrome uses to access local files, which is for example: "content://media/external/file/1000005061" but Firefox android does not recognize that. When I change it to "file://media/external/file/1000005061" that does not work either.

Can you fix the three issues above? Thanks. Rick. see attached.

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowehere to be found.

I am using the current version of fire fox and am using the same smail on both devices.

I tried using using the QR scanner from the dialogue box in the firefox keyboard, however that only brings up a "Did you use the system camera? You must pair from within the Firefox app." display.

The option is still missing from the menu.

You're asking me to go to the menu and choose: syncronice and save! Well there ain't no 'sync and save' point in my menu! Not even 'syncronice'! I need correct direction in order to 'sync' my PC and my phone! Please help! Thank you and have a nice day!

Since attempting to sync my desktop and mobile app, I've been observing (at times beside myself with frustration) consistent failure of the password manager to have logins available at time of need. In fact, when I go to find the saved passwords manually from settings>logins & passwords>saved logins, the page comes up blank. No saved logins, no passowords, nothing at all.

When it would auto sync or I would manually hit the sync button, it would hang and take more time than I was willing to spend watching to finish. Then there would be problems with web pages not saving current progress & rolling back tens of minutes to a previously seen point, as if I had scrolled up and/or hit the back button a few times. Or tabs would disappear and their site history ghosting me, as if I had never been there before (I suspect after I've spent time on another app & Firefox falls out of the phone's memory, but I'm only tangentially informed on how phone hardware operates and I'm making a somewhat educated guess here (the most dangerous kind)).

I have found a workaround, i.e. close and restart the Firefox app. But this is an understandably annoying solution to perform every time I need to log in to a website. Besides that it isn't supposed to work this way, this solution only works for an indeterminate time before the password manager once more eats lead and fails to perform its duty and the app must be manually restarted again.

I believe I've since turned off sync, but a quick check on mobile shows it was synced 3 minutes ago (though all the boxes under "choose what to sync" are unchecked), so I'm unsure if it's really off or if it's trying to sync nothing and this is where the problem has diverged from whatever started this disaster. I don't care about syncing anymore, I just want my mobile experience to once again be effortless. As much as possible. Within reason.

Unable to get my open tabs to sync from my old phone to my new phone. Made sure to sync everything before I set up my replacement phone. Logged into my Firefox and tried hitting the sync in settings. It shows synced 0 minutes ago yet no new open tabs. Please help!

I have Firefox installed on my windows 11 laptop and also my android pixel 8 pro. I want to sync the two devices so of I make changes on one it reflects on the other automatically. Can I do this?

So I have a new s23 and just sync'd it. I can send tabs from the android 14 phone (Firefox 124.0) to the Win10 laptop (Firefox 123.0.1) but I cannot send them from the laptop to the phone. I hesitate to change the laptop to v124 because of the error, as the laptop works with the other devices I have.

I've open/closed Firefox (both places), signed in and out (both places), restarted the phone and the behavior is the same.

Suggestions?

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' details there that I had deleted from FF. Strange! Anyway, I finished the tidy up and went to my Android phone (set up to sync) and did the sync there and it looked OK. I then had the idea to look here for the 'extra' one I had seen in Edge and sure enough it was there! I also noticed lots of others I had deleted from the 'Master'. Changes to passwords had been replicated successfully though. What is the logic for syncing in these instances? I then signed out of FF on the phone to stop the sync and deleted one that was common to both and then signed back in and synced - it did delete it from the PC when I synced that. This makes me nervous to delete them all from the phone when signed out and syncing upon re-connect. So, what is the safe way to make the password details from the PC be an exact copy on the phone - no extras?! My thoughts were to disconnect the phone (but hoped it would remove things), delete the details manually if required, sign back in and re-sync. But I don't want to risk the sync actually wiping out the contents of the PC! Thanks!

I cannot share a tab from my phone to my tablet or vice versa. I can send tabs to my desktop computers, and my desktop computers can send tabs to my phone, but for some reason Firefox Sync thinks that my phone and my tablet are the same device.

Curiously, when I go into my Firefox account settings and change the name of my browser on each device, as soon as I sync, the names are swapped. Specifically, I named Firefox on my phone "S23 Ultra". When I checked the settings on my tablet, it showed that that was also the name of Firefox there, too. So I changed the name of it on my tablet to "Tab S8+". As soon as I hit "Sync Now," my phone changed to "Tab S8+". And when I changed my phone back to "S23 Ultra," as soon as I synced my tablet, that became the name of my tablet browser, too.

I recently got a new phone and have logged into Firefox Sync. I can see all of the tabs from my old phone, but how can I open all of the tabs at once in the new phone without having to click one tab at a time? I've tried going on desktop and opening the sync account and using crtl+h to see all the tabs, but I only open the tabs that were on my phone on the desktop browser, not send the tabs to my new phone.