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can't recover my firefox android bookmarks

hi all I use firefox desktop (win 7) and firefox android. Both are v47.0 I have a firefox sync account. I don't have paired devices. I don't use firefox sync on my deskto… (read more)

hi all

I use firefox desktop (win 7) and firefox android. Both are v47.0

I have a firefox sync account.

I don't have paired devices.

I don't use firefox sync on my desktop but am signed into my android installation and previously had been too.

Prior to upgrading to marshmallow, I carefully manually synced firefox mobile. I then did a factory reset followed by the upgrade to marshmallow (official sony release for z3 compact).

I installed firefox mobile and signed into firefox sync.

I pressed sync accounts (in android settings / accounts) and it appeared to take a while (I had a good few bookmarks, etc). I was left with sense that it was downloading what I'd previously synced.

However, when I came to check my firefox android bookmarks, only the default ones were there. I tried to manually sync 2 or 3 times more. I tried signing out and in again. I even tried switching on auto sync in desperation (I don't do this normally because I want to control what/when I sync - having my android accounts on manual sync means that I can control this easily per-app).

I must stress that I did sync firefox android prior to wiping my phone.

I simply cannot seem to recover my mobile bookmarks that I presumed were saved in the cloud using the sync process on android.

What has happened to my bookmarks and how can I recover them?


Thanks,

Gary

Asked by gazzawazza 4 years ago

Answered by Seburo 4 years ago

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Firefox sync won't let me login on android

I have a working sync account on my desktop but on android it won't accept my credentials (double-checked!) saying "incorrect password". What can I do to make it working?… (read more)

I have a working sync account on my desktop but on android it won't accept my credentials (double-checked!) saying "incorrect password". What can I do to make it working? Best tt

Asked by Taranur 5 years ago

Answered by Fahim 5 years ago

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Firefox for android won't sync ever since update to 34.0.1

Hello. Ever since Firefox has updated to version 34.0.1, I can't sync any of my browser bookmarks. Whenever I try to open "sync" in settings (of Firefox browser itself) i… (read more)

Hello. Ever since Firefox has updated to version 34.0.1, I can't sync any of my browser bookmarks. Whenever I try to open "sync" in settings (of Firefox browser itself) it crashes and won't let me open it. Ever since the update. I can't even sync directly from android's settings... it doesn't do anything. Thanks for anyone's help!

Asked by Ererer 6 years ago

Answered by guigs 6 years ago

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I have now spent 2 full hours trying to sync Firefox on my desktop pc and my android phone. Won't work, even as I have followed every instruction correctly.

I went to FIREFOX, SET UP SYNC. I created a new account (email address, password twice, checkbox for Terms & Privacy, anti-robot box). On a separate tab, a screen a… (read more)

I went to FIREFOX, SET UP SYNC. I created a new account (email address, password twice, checkbox for Terms & Privacy, anti-robot box). On a separate tab, a screen appeared with the message "Set up complete!" I closed that tab, then went to the pc's PAIR A DEVICE screen, entered the code which appeared on my phone's SET UP FIREFOX SYNC screen, then hit NEXT. The phone immediately showed activity (an animated horizontal box), along with the message "Waiting for other device".... After 7 minutes, the phone defaulted back to the SET UP FIREFOX SYNC screen with a new code in the 3 boxes, and the pc defaulted back to the SET UP SYNC screen with 2 buttons, SET UP SYNC and PAIR A DEVICE. Somewhere in the above process (I can't recall exactly where...), the pc asked me for a RECOVERY KEY -- which I could not find anywhere, neither on the phone nor on the pc. I repeated ALL of the above at least 5 times, always with the same non-result. Somewhere in the instructions, it described a "Manage acct." button for Sync accts. -- NO SUCH BUTTON APPEARS ANYWHERE, neither on the pc nor the phone. My specs.: Firefox 15.0.1 on pc, Firefox 16.0 on phone...... phone is Samsung Galaxy Note GT-N7000...... Android version: 4.0.4....... I'm very good at following instructions, but the Firefox Sync help pages describe buttons which do NOT appear on my devices and recovery codes which do NOT appear anywhere. Please, please help -- so much time invested already, so much frustration..... Thx.

Asked by robinminna 8 years ago

Answered by kbrosnan 8 years ago

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How to Sync private browsing

I use private browsing almost all the time. I've setup sync in my desktop. Now in my tablet if I sync, only the tabs on normal mode are synced but not the tabs on priva… (read more)

I use private browsing almost all the time. I've setup sync in my desktop. Now in my tablet if I sync, only the tabs on normal mode are synced but not the tabs on private browsing. Is there anything else I need to setup to make the private browsing sync?

Asked by Sravan_dr 7 years ago

Answered by user633449 7 years ago

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Usability issues and security concerns regarding password sync with a master password

I setup up password sync with my desktop installations and observe the following behaviours which raise major questions for me: Desktop passwords do not appear at all … (read more)

I setup up password sync with my desktop installations and observe the following behaviours which raise major questions for me:

  1. Desktop passwords do not appear at all
  2. Deleting the private data via Android does not clear the sync, but drops master password
  3. Retrieving saved passwords for mobile login sites

Desktop passwords do not appear at all

I'm not sure if this is due to different page URLs for the mobile login pages. But even when I go to the desktop pages I only see the usernames but the passwords stay blank. Even worse: I did not find any means to check if and which passwords at all are available on the device

Deleting the private data via Android does not clear the sync, but drops master password

After clearing/removing the stored data via Android, Firefox appears clean & vanilla but the Sync links seems still in operation but now without any master password!

I'm not sure if the Firefox UI is fooling me here, because it reports successful password synchronization after that. For me it appears, that this way a adversary would have easy way to circumvent any master password as soon as he has has physical access to my device.

Retrieving saved passwords for mobile login sites

On the desktop version on a regular basis I need to copy existing passwords into modified website forms. Therefore I use the saved password dialog to reveal and paste existing passwords. How would I do that when I'm on the road?


So - how do people use this feature successfully and safely at all?

Asked by frucade 7 years ago

Answered by philipp 7 years ago

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how do I erase SOME of the auto-fill email addresses?

I am having a bizarre problem: I have been noticing that whenever I visit some web sites in which I can or need to enter an email address I am given a list of auto fill e… (read more)

I am having a bizarre problem: I have been noticing that whenever I visit some web sites in which I can or need to enter an email address I am given a list of auto fill email addresses to choose. Along with my known email addresses there are few that are unfamiliar and unwanted. I am unsure how to eliminate the unwanted ibes and ONLY THE UNWANTED ONES (meeaning I wish to keep the known email addresses while erasing the unknown ones). I have a Firefox account which I sync to 3 devices: 2 Windows 10 PC's and one Android phone. I also use an Amazon Fire stick as well which I guess makes 4 devices in total. Any advice is greatly appreciated.

Asked by MDR 2 years ago

Answered by MDR 2 years ago

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Unable to sycn my android device to my laptop Firefox computer.

I have set up sync on my laptop. First, how do I confirm that I have done that correctly? When I go to my android device using the Firefox app, sync says "not connected".… (read more)

I have set up sync on my laptop. First, how do I confirm that I have done that correctly? When I go to my android device using the Firefox app, sync says "not connected". When I press Connect, the next screen says "To Activate, select "Pair a Device" on your other device. (that is different than what the picture shows on other help screens). When I go to my PC and select pair a device and enter in the codes, the system "tries to connect; Connect to Sync" but it's always unsuccessful "waiting for other device". Then it times out and the options are to Try Again, Manual Setup, or Cancel. I attempted Manual Setup, but I could not find my Recovery Key anywhere (e.g., Options/Sync).

One other note. I have a new laptop. When I setup Firefox originally, it was on a different laptop that I no longer have. Is that part of my problem...?

Asked by RayVra 8 years ago

Answered by Ibai 8 years ago

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How can I sync password on desktop to mobile?

Firefox sync works for me pretty well, except that the passwords that I have stored in the Password Manager for my desktop versions of firefox does not seem to be sync'ed… (read more)

Firefox sync works for me pretty well, except that the passwords that I have stored in the Password Manager for my desktop versions of firefox does not seem to be sync'ed to my android firefox mobile. Is there a way for me to do that?

Asked by neilhuang 9 years ago

Answered by Matt Brubeck 9 years ago

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uninstall full screen add on

i installed the full screen add on and i want to stop using it ideally uninstall new to firefox so please be detailed as possible thank you

Asked by kootiekat 8 years ago

Answered by AaronMT 8 years ago

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How do you actually restore all tabs(etc) on a fresh android install?

Old OS: Cyanogenmod 13.1 New OS: LineageOS 14.1 On old OS, activated firefox sync, synced everything (tabs are most important to me) New OS, logging in creates duplicate … (read more)

Old OS: Cyanogenmod 13.1 New OS: LineageOS 14.1

On old OS, activated firefox sync, synced everything (tabs are most important to me) New OS, logging in creates duplicate "Firefox on HTC One M9" devices. Question: How do I restore the old profile on my new OS,that I created on my old OS?

Asked by Revoltedbass 3 years ago

Answered by kbrosnan 3 years ago

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Why does Firefox for Android not sync with own Sync-1.5 server?

1. I installed the CA certificate that was used to sign the certificate of my own Sync-1.5 server. 2. I verified that Firefox can connect to my own Sync-1.5 server withou… (read more)

1. I installed the CA certificate that was used to sign the certificate of my own Sync-1.5 server.

2. I verified that Firefox can connect to my own Sync-1.5 server without refusing the SSL certificate.

3. I used about:config to set identity.sync.tokenserver.uri to the address of my own Sync-1.5 server as described in https://docs.services.mozilla.com/howtos/run-sync-1.5.html

4. I signed in to my Firefox Account using Firefox->Settings->General->Sign in.

5. I navigated to Firefox->Settings->General an clicked on my account. Firefox tells me that I am logged in, but never synced

6. I click Sync now. Firefox still tells me that it never synced. Android->Settings->Accounts->Firefox tells me that it synced.

This was all done on a fresh installation of Firefox.

The logs of my webserver show no connection attempt from my device. Syncing my desktop Firefox (FF 45, Linux) using the same account and Sync-1.5 server works fine.

Firefox 46.0.1. Android 5.1, Samsung Galaxy Note 10.1 GT-N8020

Asked by traxer 4 years ago

Answered by traxer 4 years ago

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Sync is working between desktop browsers (bookmarks+history) but only syncing history to android. Need bookmarks!!!

Sync is working perfectly between FF 36.0 and Dev Ed 37.0a2 on Windows 7 and 36.0 on Windows 8.1 for Bookmarks + History It's refusing to sync anything except History to … (read more)

Sync is working perfectly between FF 36.0 and Dev Ed 37.0a2 on Windows 7 and 36.0 on Windows 8.1 for Bookmarks + History It's refusing to sync anything except History to FF 36.0 on Android 5.0.2 (Nexus7) and FF 36.0 on Android 4.4.4 (Moto G)

It's probably been quite a few weeks since it was successful with the bookmarks too. I've purged lots of bookmarks to reduce numbers (currently @ 4918 ish) and removed ALL bookmarks from both android browsers. Previously, I've disconnected the devices from Sync - even reinstalled FF on them but the problem persists. Since that's no longer making a difference, I'd like to find an *actual* solution :)

Previously, it worked without issue (mostly) but now does nothing - no stall, hang or delays when syncing - it would seem (judging by the speed of the UI when syncing) that the data simply isn't being sent (or requested) from the server.

The synced bookmarks (desktop) still show *old* data in the Mobile Bookmarks folder from when they used to sync. This isn't updated when anything is added on either Android device (one bookmark on each as a test).

I've enabled desktop sync logs as suggested in other similar posts, and managed to get remote debugging of the Moto G up and running, and managed to get it logging (adb logcat) to the console. Tapped for Sync and it looks like I've got something of use.

Is it possible to provide the logs via PM or e-mail?

Would "reading list" items be tipping the bookmarks over the 5000 limit? (They're also not syncing, but I assume they're a BM "category".) Or a combination of pending unsynced items (from the other device) added to existing items hit the same limit? When the limit is hit, is *all* bookmark syncing simply aborted? (Seems to be a current symptom... i.e. no attempt made - see below)

"Interesting" looking bits logcat: I/FxAccounts( XXXX ) : firefox :: BrowserRepoSession :: Unable to extract bookmark from cursor. Record GUID MVNVrWILD_-T, parent null/-3 I/FxAccounts( XXXX ) : firefox :: ServerSyncStage :: Stage bookmarks received 0 and sent 9 records in 1.72 seconds.

Thanks for your time - keep up the good work!

Cheers, Paul

Asked by Paul Isaac 6 years ago

Answered by Paul Isaac 6 years ago

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Why can't I sync using wi-fi?

I installed Firefox on my samsung phone. When I go to sync, it says 'toggle "auto-sync data"'. I only use wi-fi on my phone. Does this mean I can't sync Firefox? Thanks, … (read more)

I installed Firefox on my samsung phone. When I go to sync, it says 'toggle "auto-sync data"'. I only use wi-fi on my phone. Does this mean I can't sync Firefox?

Thanks, Harvey

Asked by harveytaylor1952 6 years ago

Answered by harveytaylor1952 6 years ago

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Add to synced bookmarks on mobile

Is it possible to save a site to my synced bookmarks folder structure from Firefox on Android that way it will show up on my other synced devices later? For example: I h… (read more)

Is it possible to save a site to my synced bookmarks folder structure from Firefox on Android that way it will show up on my other synced devices later? For example:

I have a folder structure for bookmarks of "desktop bookmarks>personal". How can I go about saving Reddit.com into the personal folder from Firefox on Android?

If memory serves me this used to be possible before the sync was changed over a while back.

Asked by eternalrage83 5 years ago

Answered by kbrosnan 5 years ago

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Sync desktop passwords to Android

I have sync enabled on various desktop platforms (Win 7, Win 10), all using the same master password. My logins sync seamlessly across those browser. I have Firefox for A… (read more)

I have sync enabled on various desktop platforms (Win 7, Win 10), all using the same master password. My logins sync seamlessly across those browser. I have Firefox for Android set up on my phone, with sync properly configured, and no master password.

All of the other questions on mozilla support would lead me to believe that with this configuration, I should get passwords from my desktop browser sync'd to my phone. But this doesn't happen. Everything else seems to sync just fine, having just done a manual sync on both a desktop and then my phone.

Asked by kayson 3 years ago

Answered by TyDraniu 3 years ago